Reviews of LEWIS AUTOMOTIVE GROUP (Car Concessionaire)

Kathryn M. Spidel

Top service experience every visit. Love these guys so much we bought two new cars from them.

joshua moya

Very friendly and knowledgeable sales men. Service department is great and parts department knows their stuff.

Diana Quiroz

Ken is genuine, helpful, and expedient! He will ensure to deliver exceptional service. Visit Ken at Lewis Automotive Group for your VIP experience.

DeAnn Brown

Was disappointed

Kraig Atkins

Great Dealership, Great People!!

Mike Langley

Very helpful and knowledgeable. Great selection.

Josh Murphy

No follow through. After asking out of the contract we where forced to pay the down payment. We then where not mailed or notified of the paperwork being ready till two days before the temp tag expired. They only care about how fast they can make the sell and won’t follow through on what they say. Stay away from Lewis Automotive Group.

pat caviness

Called about a truck went there and they said the truck I called about an hour before sold 3 days before then wanted to show me a more expensive model...beware of the bait and switch here

Jeremy Scherer

Really enjoyed working with the Lewis Team. They have a great team that is very knowledgeable and dedicated to getting you the vehicle you are looking for. I've been buying Chevrolet trucks up until now for the least 15 years and merely came in to see the difference in quality between the Silverado and The F-150. Ford takes the cake these days. Not only is it a superior product but the customer service is excellent. These guys feel like a true local dealership and they work to get your business, not something you see much from dealers at all these days. Highly recommend.

Joe Sisco

Tyler Southern is the one you want to see when you want a car or truck! The whole team is respectful and great to deal with. No pressure for just wanting to look.

lupe casarez

Fast and friendly service when I got my oil changed

Erik Cross

The experience was nice and straightforward... Somthing sounded strange under the vehicle and we were instructed to bring the vehicle here... The technician who gave the instruction to bring the vehicle in for a quick test drive to see what was wrong was of course at lunch.. A different technician who initially was upset at something before we spoke to him did manage to help us out and get the problem fixed in short order. A nice mechanic came out and told us what was wrong with the vehicle.... He told us what he had done to fix the problem.... And then he told us what else he needs to do to make sure the problem does not occur again. We did not have to wait very long but they're waiting room was nice. The restrooms were presentable. Overall I have no complaints and I would recommend the place, it is exactly what a person would expect from a dealership service office.

bhmarrell .

Ken was very helpful and worked with me to get the car I wanted with a good price. I would buy a car from him and the Lewis Automotive group any day of the week.

Bob Tilley

I've been doing business with them for about 4 years. I've always been treated with courtesy and more importantly, I've never felt like I've been ripped off. I think when the time comes, I'll more than likely buy my next vehicle there.

Jazzmyn Cox

The salesman I worked with was great however the overall appeal of the place and management, will not be returning. The manager took my car for a test drive when I got back in my car my radio was turned all the way up, not to mention I had to search around the because I couldn't find my car and they didn't give me any idea of where it was. No thanks to management, I will not be returning.

Joey Book

AMAZING TEAM THAT WORKS TOGETHER TO PROVIDE SOLUTIONS FOR THEIR CUSTOMERS.

Jeff Lee

Amazing service department. Genuine experience always.

Big M

Best service in NWA!!!!

ak doss

Need more people to change oil on saturdays

Leia Mahanay

Their service dept. Is one of the best in the area.

Joshua Spencer

Always a pleasure working with Lewis!

Karri Drummond

Great customer service!

Catherine Mosher

They do my oil changes

Christian Shepard

Come see me, I sell chrysler, dodge, jeep and ram, and ford, also have a bunch of used vehicles also!

Kenneth W. Wright Jr.

Bought 3 Jeeps here and so far I am happy with them.

Samantha Spradlin

No one can communicate properly. Went in to buy a used car and got shuffled between stores and employees.

Shawn Wilson

Built and bought my 2018 JLU Rubicon from them! John Ford and I sat down and built it exactly how I wanted! Brandon and his service team are fantastic! They go out of their way to take care of ALL of their customers. Not to mention the great deal they gave me on my Jeep.

marion bearden

A great guy and very personable, Jeff was a pleasure to buy our new Taurus from.

Ruby Arzola

Hands down Ken always has the best interest of our family and pocket! Thank you Ken for once again taking care of us.

Ivory Newbern

Can only rate the place three stars since I never had service done there because they don't have loaner vehicles.

Alex Shockey

Dustin was extremely helpful. He helped us get into a car that was not only affordable, but just what I was looking for. All of the staff was extremely friendly and helpful. I would higgly recomend Lewis Automotive to anyone looking for a vehicle.

James McClain

Always helpful

James Philliip

Good

Jeremy Dean

Best people to deal with when buying a car. I suggest Tyler Southern as a sales man.

Nikki McKinney

Great place!

Jonathon Austin

Their drivers cut you off with no blinker and no room between you and cars ahead to try to get where they are going on interstate. Very inconsiderate would never buy from them if those are the types they employ for lot drivers. Good thing they advertise the web address on the vehicles!

JodyR Soper

Excellent business, honest and helpful. David is a fantastic salesman.

lee jas

I dont recommend this place customer service sucked, offered 6k for wifes trade in Mclarty in bentonville offered 8.5k, lewis offered 8% to 17% interest Mclarty 4.09% lewis offered 1k for military and first responders discount Mclarty 2.2k extra discount. Did not even make it out of our car on a very cold day and a man Aaron Robinson was wanting to help us at Mclarty. Lewis walked in had to find someone to send us to the person we wanted to see. I have bought vehicles from lewis in the past 4 to be exact all brand new and have not had the customer experience that Mclarty gave us today. I bought my last from Chevy and why Bud was good these guys at Mclarty blew them away.

Natalie King Hyman

Buyer beware. When you pay over $10,000 for an “as is” used car that breaks down four days later they won’t even give you a tow 18 miles back to the dealership. They will tell you to take it somewhere else. I’ll be taking my business “somewhere else” next time.

Rebecca Barry

Great customer service, but the wait for an oil change, vacuum, and tire rotation was a bit ridiculous since I made an appointment.

William Hyman

I purchased a used car there for $10,629, 4 days later it shut down while I was driving down the road. I asked for them to please tow me to the dealership, and they said I needed to take it somewhere else because it was purchased as is.

James Barton

Didn't seem to be interested in finding the car I wanted. Just wanted to push what was on the lot.

Mio G

Amazing help from Ken always stays on top of things and checks up on you even after your purchase! Also, never fails to help you whenever, whereever!

Robert Melton

Very helpful staff

Niki CANTRELL

Great customer service and very helpful.

Kristen Starzinger

I took my Jeep in to get a censor replaced and then wound up with brakes and another $1000 suggested maintenance done on it. When I got my Jeep back days later the horn wouldn't work. I called them and explained this and they told me it wasn't because of them and they'd charge me another $100 fee to hook it up to see what was wrong. I will never go back here again. They treat you like their the only gig in town and absolutely unhelpful. They won't even make good on the repair work they do! Very unsatisfied.

Steve Yancey

I've been getting my vehicle serviced here for the last 3 years. I've never felt pressured or misled about proposed services, and I've always been satisfied with the results.

Blah Blah Blah

Love this dealership, I have bought several vehicles here. Matt and his team have always taken good care of my company! I highly recommend Lewis Auto Group!

Troy Miller

Roach infested mess

Adam Glantz

Bought a 2015 z71 from Kenny today and was a great experience. I believe this makes #7 from him

Toni Gerhardt

The most amazing salesmen and management! They are great!

Sheryl Crown

Very friendly people..love looking at their selection of vechicles

Hope Karpen

Did not buy

Joe Niehoff

Everyone was very helpful! great customer service and great at what they do

Elizabeth Bartee

Don't get me started!

Violet Ramirez

Ken Serratos is such a great salesman he helped me purchase the car of my dreams

Harold Davis

Great car buying experience!

Marylu Soto

Fue una experiencia excelente la atención y cordialidad que nos dieron fue muy buena agradezco su amabilidad Gracias por su servicio

Adam Frazier

I was looking to purchase a new truck and none of the sales staff seemed interested in helping, then after looking around for almost an hour I found that the prices where 4000-$5,000 cheaper in Tulsa

Ronald Chappell

Wonderful service

Patsy Recio

My husband got a pretty good work truck at a fair price. However, when they inspected it, they missed the broken motor mount n my husband found it. They did fix it at no cost to us. And they were nice salesman.

Darlene Smith

Very nice experience.

Day nuh

Just got approved for my first running reliable car and drove home the same day! Marty and Toby are amazing salesmen and I’ll definitely be shopping there a lot. Marty and Toby made it easy and stress free to get a car. Thank you! -Dana

Danielle Jurado

*Update* After leaving my review, I was contacted by an employee who wanted to know more about my concern. He seemed genuinely concerned on what went wrong and assured me he would make the appropriate contacts to see if we could get it resolved. Shortly after my conversation with him, I was contacted by Brandon, the GM for Springdale Ford. He listened to what went wrong and set me up with an appt with one of their partners for the next day. I dropped off my car, and they fixed all of the issues by the end of the day. I am grateful for the follow up after leaving my review. I wish it could have been taken care of when I first tried to reach out at the lower level, but in the end, it worked out and my car is working properly. *Initial Review Not a great experience - at all. Left multiple messages to try and get resolution for an issue I am having. Bought a used vehicle about 2 weeks ago, and have already had to take it to a shop twice. There was mold in the car, it was never detailed, my check engine light came on the next day after purchase, and now my sliding door in the back doesn’t work and I can’t get my 3 year old out. So frustrated and I can’t even get a call back.

D Dwayne

Not very good