Reviews of Honda of Fayetteville (Car Concessionaire)

John Grotjohn

Took my 2001 Odyssey in for a front end alignment. The service tech warned me that sometimes they refuse to work on old vehicles because the manager doesn't think it's the best way for customers to spend their money. Sure enough, later that day they called me and told me they couldn't align the vehicle because it had a small oil leak! The van was an extra vehicle that I took over when a close family member passed away. I wanted to keep it for sentimental reasons. I think it's disgraceful that they refuse to work on a Honda to pressure you to buy a vehicle. I don't need another vehicle and this one couldn't be replaced anyway. The next day, they emailed me to encourage me to 'Upgrade Your Ride Today'. Maybe telling their customers 'your vehicle isn't worth fixing - you should just buy something newer' is a great sales tactic, sometimes it may even be true, but I purchased three vehicles at this dealership and there will not be a fourth. Update: Ignore the GM's response below. I emailed him two days before posting this review - no response. He says 'I am looking into this', but they're enforcing his policy exactly the way he intended. Nothing is going to change here.

Rose Adams

Ozzie was very helpful! He made sure I was getting the best deal, and he made the whole car buying experience go smoothly.

Lauren

I really love this dealership. Like some, I’ve been skeptical of dealerships because of past experience. These folks are awesome. Zach in finance helped put my mind at ease when I was traveling home and had an issue with my alternator/battery. Sadly, the Honda dealership where I had the issue was not so kind. Jimmie in the service center has always been great and informative. I’ve come across others in the dealership/service center, and so far all of them have been nice, I just don’t remember their names. Thank you guys!

Lisa Ware

This was the first time servicing our Odyssey, and I was able to get my van in line as soon as I arrived. I was greeted and acknowledged by each employee who I encountered. My van was ready within an hour, I think—and each step of the service was confirmed before I paid. Thank you for your friendliness and professionalism! Customer service is so important, and the folks at Honda get an A+!

Chez Rupe

We bought our 2009 Fit here and have had all of the service done here. They are always pleasant and reliable. Our car is in good hands, holding up beautifully, so that I forget how old it is and what high mileage we have! When the temperature changes dramatically and the tire air pressure sensor lights up they fix it at no charge. They have replaced headlamps for the cost of the bulb, no labor added. I had always heard it costs more to use the service department at the dealership but in comparison shopping I haven't found that to be true here.

Dario Campuzano

Great deals, great prices, visit my Boy Johnathan Reyes, he will help you get the car you need and deserve for a great Price.

David Renfroe

Alex Baldwin was our dealer representative. He is very knowledgeable and courteous and made the buying experience pleasant. I like being sold an item. Meaning that the salesman knows about the product and can demonstrate its traits to you in an understandable way. There are many comparable vehicles out there and when comparing price you must account for the cost of financing. And even if you can pay cash you can’t afford not to finance these cars. That said, the price of this car was equivalent to the Subaru which we were also considering. But for me being a tech geek, the continuously variable transmission did it for me. Auto engineers have been trying to get one of those in a car for 40 years and it has finally happened. Then coupled with driving and safety technologies that Mercedes was introducing only 10 years ago, this and the Subaru were amazing. Alex is a driven 20 year old young man who has a plan for his life and is executing it. He is straight forward and honest. Unusual characteristics compared to the archetypal car salesman. Amazing car. Amazing salesman. What’s not to like.

The Roaring Felix

These people were extremely friendly and quick. For my first time using a dealership to take care of the maintenance on my truck.. its five stars all the way.

MARLYS SCOVILL

Positive experience!

Phil Miley

Fast and friendly service. Got an oil change in less than 30 minutes.

Sarah Bryan

Terrible customer service. Was hung up on 3 different times on the phone trying to ask a simple question to the Service Department. Ridiculous.

Spankie Patton

I had a great experience. Jonathan Reyes was knowledgeable, patient, and so helpful but never pushy!! Thank you for helping me get into a great car.

Rick Mount

Express Service provides fast and thorough oil changes. Did a 20 point check including topping off fluids and airing up tires. Was in and out in 45 minutes. Other Honda dealers require an appt, but not Fayetteville. Will be back!

A D R I A N A R U I Z

Had an excellent experience at Honda of Fayetteville. Eric Barrales assisted me and helped me understand the cars features. Went home with a beautiful car

Ken Chen

Professional friendly fast service my go to place for my vehicle need around Fayetteville area.

Gary Freeman

Friendly service plenty of vehicles to choose from quick and easy anything to fit your budget will be using Fayetteville auto park for now on thank you

Melissa Haley

Absolutely amazing people, great customer service, if anyone ever needs a car go see James pierce

Betty Miller

I love the express lane at Honda, the person that helped me was very professional and polite and best of all I didn’t have a long wait.

Karl Welsch

My wife had me spend some time and contact numerous dealers in the region to be sure that we got the best deal for a new 2019 Honda Accord EX. After much research and negotiation, I found that Galberto at Honda of Fayetteville offered the best pricing, financing and service, which is why we recently purchased our new Accord from him.

Danielle Barrett

Beat Fort Smith price by almost $4,000. Jonathan was AWESOME !!

Chuck Dennis

Always kind, courteous and informative. A nice experience every time. Keep up the good work!!

Cindy Cozine

At Honda of Fayetteville Alex & Zack were more then helpful, They answer all are questions and made us feel like the most important people in the world!

S Wickz

I'm super impressed with Bryan Burgess and how well he took care of my car needs. He is such an asset to this Honda dealership that is so trustworthy and reliable!! Some people believe that it will cost more to have work done at a car dealership. I have found that this dealership has very competitive pricing and totally excellent and dependable service!! So why go anywhere else?? I sure won't!!

Junior Ramos

Beware! (At least if you're buying out of state) Let me tell you my story of purchasing my new Honda vehicle here. First off if you are out of state don't bother. They didn't let me do an extended test drive on a new vehicle, first they said it was because I didn't have a full driver's license, then I showed them proof that I did had a full driver's license. Then they said I needed a local address so I gave them my hotel's. Then they said that they wouldn't let me do an extended test drive because I was out of state period. I ended up only driving the car for less than 20 min. And made my decision based on that. Now I realize I don't really like the car that much. But guess what, it's too late now. I traded in my 14 Impala. They gave me 9500 after a month they sold it for just under 13K. I purchased my car and told them that I was there for work and would be there for at least 2 months. They promised me that they would give me temp tags since I'm a MD resident and I couldn't go back to MD and get my tags since I was in Springdale working. Well first tags expired, and I went back to get my second one. I almost had to beg them for it. They sure treated me different. I then left Springdale, and tried to get my tags in MD done. However. Maryland still hasn't process the paperwork yet. I was due to go to Charlotte, North Carolina for work again. 2 weeks ago. I called the dealership and told them MD hasn't process the paperwork and WILL NOT allow me to register my vehicle yet. I told them I was due to go out of state and needed a third set of temp tags. They promised me that they would give it to me. So I got here in Charlotte. I called them again. They tell me that they gotta wait 2 days before the old ones expire to issue new ones. Well guess what? They DIDN'T! They left me stranded here in Charlotte, North Carolina. 500 miles from home. My tags expired July 17. They do NOT CARE. Already asked to speak with the person in charge of this that refuses to give me the temp tags and he is always unavailable and won't return calls. His name is Lance. I tried calling the GM and left voicemails for him. Never bothered to return my calls. My question now is: How the H*** does giving me a temp tag to move around hurt them in any way? I was willing to pay for them. I told them that. This is not how you do business. I'm so very disappointed. I had the money to purchase a whole second vehicle and leave my new one back home in MD. But they did promised they would give me temp tags, that's why I brought it here to Charlotte with me. They made a profit from reselling my trade in, made a profit from the new Honda Civic I bought from them, from the gap insurance I got and other add ons. I still wonder what do they gain from treating people this way. Or do they really care about their customers? PS* don't even bother calling me again about this. You guys suck and I'm willing to pay a flight back home and leave my car here until MD finish processing everything. Then get a flight back to pick up my vehicle. Special thanks for my sales person who tried to get me these. He is the only one that did always tried to help me even after the sale was done. Five stars for you! Not for the business you represent though. Thanks to Vanessa as well

Janet Gardner

I have nothing but good to say about my experience with Honda service department. Eric Barrales met me as soon as I pulled up for an oil change and he was very professional and nice to work with. I asked them to look at something else that usually needs an appointment and I informed them that I was going out of town. My advisor Matthew Jordan immediately got me in on the schedule for that day and took care of the issue. I have dealt with Matthew for several years now and completely trust his opinion. You can tell he truly cares about his customers. I give them 5 stars!

Jay Babcock

Very poor service. Walked in with my wife and they literally had no customers. Two salesmen with faces in their smart phone. One looked up and asked what I needed. I asked about a bike and could I take it for a test drive in the parking lot. He said no it was a consignment bike and then went back to his face planted in the phone. Its a very poor dealer ship.

Kam Walsh

Had a wonderful experience, very professional and friendly staff Brian Avra helped me so much there are no words to describe the service I received.

Justin Dubois

The salesmen are helpful and do not pressure you. Every step was explained. Cannot recommend this place enough!

Don Swadley

Friendly and knowledgable folks to deal with. Trustyn is an excellent salesman.

Stephen Ritterbush

The staff go the extra mile. I've had issues, but they were genuinely hard to solve car problems. They're trustworthy and reliable, bring your car into them. But don't do the tires there, Sam's Club across the street does tires perfectly fine for a fraction of the cost.

Jason Burkes

Friendly great place to get car

Jessica Reyes

Jonatan was fantastic to work with! He exceeded all my expectations in what I was looking for in a vehicle and in his service. 10/10 would highly recommend you find Jonatan for all your vehicle needs!

Becky McKeever

Great experience! James Pierce was very helpful and efficient and I will recommend Honda of Fayetteville and James Peirce for anyone looking for a new car!

Kolby Brown

Ask for Galberto Monroy when come to Fayetteville Autopark he will make you the best deal.

Lauren Napier

The gentleman that helped us was Jonatan and he made the car buying process great. Not once were we pushed into anything. Everything was nice and relaxed!

Sophie Sundara

I own a 2007 Honda Accord. Honda sent out a recall notice for a replacement for the inflator of my airbag. I call to make an appointment on Monday (4/29) through the service number and the lady tells me there are parts in and they get me scheduled for Wednesday morning. I get to my appointment at 10:00 and the service tech, Brian, says he doesn't see an appointment made for me nor are there any parts in stock. It was only two days prior to when I made the appointment that apparently is nonexistent in their system. We get it rescheduled for the following Tuesday. At this point, I've been worried and anxious about my safety and I have to wait almost another week. I am also mildly perturbed at the fact that I somehow wasn't "in their system." I get a call Friday from Brian saying that, "Honda has backordered the parts and we'll call you when they're in." I ask him what in the ballpark range of time do you think they'll be in, and he doesn't have any idea. (it's been 2 weeks now) After hearing my story, one of my friends' brother who works at the Honda of Bentonville, told me they have the necessary parts. Told my mother about this incident and she told me about how they don't want to service older cars because they can't make a profit from it and I noticed another review of someone saying the same thing. This is a recall issue. Every dealership should honor recalls. I just got my car serviced today (5/14) with an appointment at Frank Fletcher Honda of Bentonville and it took them only 40 minutes. I told the guy there about what happened at Honda of Fayetteville and he said that each dealership is supposed to get at least 15 parts in a day. The quality of service from the service department that Honda of Bentonville provides is worlds apart from Honda of Fayetteville. It absolutely bothers me that the Honda of Fayetteville thinks turning around a profit is more important than the safety of a human life.

Darin Keen

The ONLY place in the 4 states to buy a new Honda! Wonderful sales staff and very knowledgeable service department.

William Wright

My Ridgeline purchase was based upon telephone and text with my salesman, James Pierce. A great experience all around. The delivery person drove 200 miles to bring me the car. This is my first purchase from Honda of Fayetteville and will not be my last. This company is based on relationships with the customer, kind of an old fashion concept and very welcomed.

Laura Fultz

Always have good service at honda service guys are always helpful. Matt Jordan is my go to. He always follows up and give u updates. And I'm very thankful for loaner cars they have always provided. I love my element sad they stop making it's a 2008 with 217,000 plus miles had very little trouble. I'm going to hopefully have 300,000 before next purchase. Thanks honda for good customer service.

KR Bell

Honda of Fayetteville is the most customer friendly dealership I have ever had the pleasure with which to do business. If you are due for an oil change simply pull into the express lane and walk in where you will be greeted by a friendly staff member who will process your oil change request. You may adjourn to the comfortable waiting area with free cappuccino and television or magazines to wait for you vehicle to have repairs completed. They also provide a separate area for children to wait/play.

Jim Quintus

We are from Springfield, MO and our local Honda dealer did not have the model we wanted. Found a car at HOF and made a deal over the phone with James. We made the 2 hour drive and traded our Accord. They had everything ready and process was painless plus we got a much better deal than the local dealer offered.

nathan fultz

We have used Honda of Fayetteville to purchase three odysseys for our family. Keep in mind we live in Bentonvlle. The dealerships team in Fayetteville far exceeds Fran Fletcher in Bentonville. Need a sales guy? Use Ozzie very fare and will work & I mean work to get you the best deal. In Financing we used Zach also very fare & he doesn’t push you on things you don’t need or want. Again very fare. In the service department we recently used Eric Barrells. My family and were in a pinch and needed a flat tire fixed ASAP due to my dad being in the hospital. Eric went above and beyond and took care of us. From my own experience with this dealership and thes specific people I would HIGHLY recommend. Best bange for your $$$...

Jesica Turcios

No complaints for service, but can't trust. Had $15 dolars in car and went missing!!!

Kit Smith

We are happy with the service we get at Honda of Fayetteville. The staff are very professional especially Matt Jordan. Matt has helped us with several repairs we needed in the past. We do wish they would think about giving discounts to loyal customers

Randy Jaynes

Service Staff- Courteous, thorough, efficient & effective. Have returned many years with a Ridgeline 2006, and now a Ridgeline 2014. Likely my next vehicle will come frome Honda of Fayetteville. Cudos to Matt Jordan, Service Advisor.

Steven Hhh

Always been super nice, and fast service.

Dan Slimp

Yohan (Poppy) is probably the most pleasant salesman my wife and I have ever dealt with. Very kind and considerate but yet professional in his job. My wife and I bought new vehicles on the average every 3 to 4 years for over 40 years. I will diffidently recommend him to my friends and those who are looking for Honda vehicles.

Mike Huddleston

Service was very professional. Matt has always been very helpful. He answers any questions I have and returns calls very promptly. A consummate professional in every sense of the word.

William Terry

I was in the market for a new 2019 Honda Accord. I tried my local Honda dealer in Bentonville but we could not come to an agreement on price. I contacted Honda of Fayetteville online and received a great deal from Mr. James Pierce, their Internet Sales manager. He offered a deal which beat Bentonville by $1200 with zero hidden costs. Once the vehicle I requested arrived (only took 2 days) the transaction took less than 1 1/2 hours from arrival to driving off with a new Honda Accord. Great job by Mr. James Pierce and Honda of Fayetteville. I was very satisfied with the entire car-buying experience. Thank you.

charishma reddy

One of the worst experiences I ever had. They don’t make any sense nor value their customers. For those who are stuck with this showroom please get everything done according to the deal before getting the car. They give excuses and never do what they promised once the payment is done. I wouldn’t recommend it to anyone. There are much better showrooms out there which can give you a better deal and value you.

Jeff Mead

Excellent job greeting you as drop off your vehicle. Very quick service and reviewed want was completed in detail. Thank me for coming in that day

Luiz Labra

I went in to get the key reprogrammed after changing out the battery. Went in to the service department and told Matt (Service Advisor) what happened and what I'm wanting to have done. Not even 2 minutes with this problem and right away he said that I'm needing a whole new key (module, chip, etc). All in total with "Labor" will run around $200. FOR A KEY! I told him that I'm only needing just the remote inside of it (the guts) cause the key is still fine. He still stayed at $200 for that too. Went to the Honda in Bentonville and after trying to look into it, they came back to me and said that its the inside that needs to be replaced. The cost for that $46!!! Placed the order and will have it installed and programmed FREE!!! I think I found my new spot to get my car serviced even though its a little distance away but I'm sure its going to be worth the drive!!

Chelsea Adkins

Jeremy in the Service Dept was truly amazing! He was so helpful and was great at staying in constant communication with me via phone and email about my vehicle. I would definitely recommend him for any Honda needs! 10/10

Thanh Bui

I bought a CPO Honda 2016 CRV with Honda Fayetteville, and I am very please with their service. I would suggest to go online and book appointment with Gordon to check out the car if anyone want to buy. From my experience, he is a truth-worthy and honest car salesman. I am very happy with their service.

Kendall Harrelson

Very professional. Our car was taken inside within minutes. Oil changed, tires rotated and car washed, all with in about 40 minutes. No appointment needed. Two of their best salesmen came over and talked with all customers having service work done . James and Gilberto were both checking with customers making sure everyone was being taken care of and getting what we needed. Great service, fast.

Hai Nguyen

Fast and friendly sales and services. Love yall!!

Elisa Bermea

I couldn't say enough great things about Honda of Fayetteville and their amazing team. Nice clean waiting area, friendly faces and great service. James Peirce helped me with my purchase and made the entire process seamless and easy.

Daniel Ultimo

I loved the service. The detailers could use some work. I had to re-detail my car because there was a film of something covering the inside windows and my leather causing moisture to build up on it. A company is only as good as their weakest link. If that's their weakest link; you'd bet I'll be back next year for an upgrade. If you stop in there ask for Gordon, he made everything easier for me.

Stan Fletcher

We had a very positive experience with our Sales Rep Galberto at Honda of Fayetteville

Becky Wilbanks

Wonderful service department, very friendly staff.

Amanda Wilhelm

Gordon Danylchuk was our salesman. He was awesome to work with. Didn't try to sell us anything ,just helped us have a great buying experience. Everyone was helpful and very friendly. If you go to use Gordon, mention I recommended him!

Wade GRAY

The entire staff was professional, prompt, and polite. My salesman James Pierce was thorough, honest, polite, and enthusiastic. It was an easy enjoyable experience

Katrina Bromley

Always take our Honda cars here. Always get great service.

BigBadRob

Steve O. Is fantastically nice.

DENNIS Joy

They were knowledgable and got everything completed on time.

Chase Davis

Excellent buying experience with Gordon Danylchuk. I could not ask for an easier purchase. Gordon was very knowledgeable about my Honda Civic Sport. I appreciate all of his assistance and highly recommend him and the Fayetteville Auto Park

Lauren Burkart

Fast and friendly.

Tevin Clark

My first time experience was amazing. Bryan Burnes was amazing with telling what was all recalled and worked on on my car. Honda took no time when they scheduled me to bring in my car. I brought it in Bryan got the paperwork up and ready and had my car in the shop fast then a road runner. Also gave me a good estimate time, and had my baby ready for me when I came back early before the finished time. Keep it up Honda

Melody Church-Owsley

They went out of their way to get me the best price on my car. I emailed multiple dealers to get the best price and Fayetteville was the most responsive and got it down the lowest, AND even delivered the car to Springfield for free. 100%, would buy again. :)

Audrey Marie

Fast service, professional and will be going back.

Herman Laurent

Service advisor was great, very helpful and knowledgeable.

Mike Hemme

Went in 30 minutes before closing to tell them everything I was looking for in a car. Everyone was super nice every step of the way. The tech guy (sorry, forgot the name) was helpful, and Alex Baldwin, the salesman, was low pressure and got us a fair deal on a good car. Zack Taylor started and finished the process and was helpful and friendly, just as the rest of the staff. I was prepared to walk in and not get what I was looking for, especially coming in so close to closing, but these guys did what they needed to do to get me in the car I wanted. Thanks

David Huebner

Smooth scheduling and work done as expected.

Darin

From start to finish buying a new car was effortless. Tara Davis took care of everything. Nothing was a big deal. The whole process was smooth and effortless. Everything was up front and transparent. I will definitely be a return customer.

SYAM Maddi

Nice people. Look for Dennis he will help you better what you need

Danny Pruett

Great experience. Tara was fantastic! Saved me a trip to Tulsa. Happy that I bought locally. I will buy from Tara again.

Manoj Kotha

Good experience and the representative by name Alex has helped in closing the deals.

Pauline MORIN

Went there twice for minor issues with a Honda that I did not even bought there, but the staff was still super nice and efficiently solved the problems !

Lisa Carpenter

the staff are wonderful, no long waiting, very personable and courteous, I trust the staff, I bought my first new car from them and wouldn't go any where else!!!!!

Amanda Lynn

So glad that I went to the Honda of Fayetteville! I had basically given up on getting a new car because I was so upside down on the current car I had! Jason not only helped me find a car that I liked but that also worked within my budget when carrying over the negative equity! it was such a great experience! I would definitely recommend anyone to come to the Honda of Fayetteville!

Sharyn Buchanan

Yesterday was my second visit to the service department of Honda of Fayetteville. Once again the service was excellent and I was pleased with the work done on my Pilot. Bryan in the service department was not only helpful and polite, but he demonstrated concern and empathy regarding the wait time that the labor intensive repairs take in the replacing a timing belt and water pump. He explained what needed to be repaired, making it easier to understand the investment of time that the work entails. Thank you for a job well done, i feel confident in recommending your Honda dealership.

Kendra Holt

Nice friendly people

Julia Woodward

Went in for my check up...oil change and tire rotation. Matt got me right in and I was finished quickly. He then went over all they did. Excellent! !

Jason Martin

Best dealership all around! No hassles, very friendly sales staff! Zach was my salesman almost 2 years ago and got me into the vehicle I was looking for. I've had it serviced there regularly and the service team is very efficient! Jorge is always quick to get my vehicle in and out. I'll go nowhere else!

Erik Jones

Excellent service and great dealership, Alex Baldwin was wonderful to deal with!

kimberly west

Did a great job on my recalled vehicle. Friendly, knowledgeable staff

James Bingham

They were peofessional. Not pushy. Willing to talk, consider what we wanted and found a solution we love. This is a great place to buy a car!

Dean Priest

They worked me in and got all the extra work done, too. I'll definitely go back.

Ashton Smither

I can’t say enough great things about our purchase at Honda of Fayetteville! Jorhdon and Darin were both diligent to ensure that we had the best buying/trade experience. Amazing service!

Cecelia Jaffe

The entire staff was knowledgeable and helpful. They made buying a new car as painless as possible. My salesman was attentive throughout the process and made sure I was comfortable with all the new technology before leaving for home.

Kim Dabal

Go see Clark at the Fayetteville Autopark! He sold me a fantastic vehicle at a great price. I am very pleased with the customer service and care of this facility.

D D

Don't let them lead you the way in only the roads they want you take during a test drive. I've been disappointed twice by the car choice. They lead the way too much maybe to bring a man with U.

Pat Tate

Great service and treated very well

Deanne Capko

Fast and friendly, pre approval step with financial process..

John Harris

We couldn’t have any better service than we received from our sales person., James went above and beyond helping us every step of the way. Honda of Fayetteville made buying our car a very simple process. I would recommend them if you in the market for vehicle. Thanks again to your sales team.

See Moua

Eric B. was very knowledgeable about the vehicles and not pushy at all. He made our car buying experience very pleasant.

OWN IT

Nice and very professional. I bought a car from them

Malichia Horton

It's a really nice place to go if you need to get your car fixed and they're very very helpful with everything that you may need in your automobile experience

James Stallings

James was fantastic. We won’t buy from anyone else!

Raymond Boston

I bought my first new car here Friday, and I imagine I had as good of an experience as a person can when buying a car. Ben McCain was my salesperson and he is amazing. He was always there to answer my endless stream of questions, well before I even had an appointment to come in and test drive my car. When I showed up to drive my car, Ben was polite and professional as well as laid back. I never felt pressured into anything. He made buying a car as comfortable as possible. It was a pleasure shopping with him. Then he handed me over to Zach Taylor in finance. Zach was very patient and explained things to me in a way I could understand. He went over the coverage the car has and explained my financial paperwork as well. He did not complain one time about me reading every word of every paper I had to sign, even though we ended up being there a few minutes after closing. If you’re looking to buy a car, ask for Ben and Zach. You won’t regret it.

kirk graves

I had a great experience at Honda of Fayetteville. I found the vehicle on AutoTrader and it was a great deal in comparison with the dealers in my geographic area. As such, I flew to Fayetteville from Knoxville, TN to pick up my vehicle and it was as described. Gordon Danylchuk made the experience so easy and was diligent with his follow up on all of my questions. He was the first dealer to call me when I reached out via AutoTrader and was the most helpful of all. The crew at Honda of Fayetteville are top notch! I would recommend highly.

Heather Curry

I needed up getting a new car under undesirable and unexpected circumstances. That being said I had a wonderful experience. Barry helped me find a car in my budget without compromising aesthetics and features. I can sincerely say it was the easiest purchase experience start to finish. No pressure whatsoever. I highly recommend Barry!

Laura Reyes

We had a great experience overall. Ossie was great to work with and was professional and courteous through the process.

Karen Gaddis

Great selection and excellent people to work with. Ozzie made us feel like we were his best customers. Sales Manager was great in helping us get everything we wanted for a price we could live with!

Alexander Bell

Great service but made deal at 1.9% when I got into finance office that number magically changed to 2.9%. Our salesman was great. No pressure he got me the car I wanted at a better price then fletcher honda but honestly when I got into the finance office I was really disappointed. I bought a 2018 honda civic sport touring. The car has been great so far I love it

Cory Dodson

I financed a new 2019 Honda Civic Hatchback on 6/28. Galberto made both the test drive and buying process the best car buying experience I've had. I got there around 6:30 and by 8:00 I was driving away in my new car. 10/10 would recommend.

Ken Booth

Very good job on all points. Greeting, explanation of work to be done, shown to the waiting room, notified when the wirk was done and the wrk form and billing was explained. Good job!

Stephanie Belk

Honestly, I could not have had a better experience. I had been having a ton of trouble with my previous car and a ton of trouble with their service department ( my previous car was not a Honda)... I was just done dealing with the issues... I called Chris Everitt and he told me to come on in! As soon as I got there, Chris and a salesman named Galberto were waiting for me... They asked me questions about what I wanted... they actually listened to my responses... and then showed me a few cars that they thought I would like. I ended up buying the first car I test drove... Galberto answered a million questions for me... He could not have been any kinder ( he did a longer test drive with me so I could show my kiddo the car.. so sweet of him!). He was also extremely knowledgeable about the car I bought... I ended up purchasing the car 2 days later and Galberto made dang sure that my new car looked amazing when I picked it up! I have never written a Google Review before, but my experience was so good that I had to share!

Keith, Ginger Love

Best buying experience we ever had buying a car. The only thing I dislike about buying a car is dealing with the sales people. This was the first time we ever felt comfortable and not pressured buying a car. Our salesman was Kyle Henry and he was great. This is the first time we ever bought a car from this dealership and it won’t be the last. We checked prices in Fort Smith, OKC, and Tulsa and Fayetteville Autopark has the best value. Huge, Nice, Clean lots and I have never seen so many people buying cars on the same day. Everyone was nice and Courteous. They was no waiting everyone was attended to. Once we made the decision it didn’t even take 30 minutes to do the paperwork. Thank you guys!

Dena Corbino

Great car buying experience. Alex Baldwin is a top notch salesman!!!!!

Dwain B

I recommend this place.

Deepal Mehta

Excellent Customer Care & Car Service. Highly recommended.

Bob

I had a appointment with James Pierce at 9:30 to look at a Honda Insight on a Saturday and he was so helpful not only on the vehicle I was interested in, but also showed me other vehicles that where less priced and other models in the same category as the one I was interested in. He pointed out the price difference, options and gas mileage. I definitely felt that he was looking out for me as a customer and not just sell me a vehicle of my choice. He gave me options and that I like. In the end, I still purchased the vehicle I came to look at. If your in the market for a Honda, go see James Pierce.

Deb Stephens

The guys got me in and out so fast, while still looking out for my safety. The man (sorry can't remeber your name), who took care of me was exceptionally, good, came to check on me often, letting me know about my car. He was great!!

Cody Lester

Bought a 2018 Honda Accord from Ben and Alex. Great service from them! Very friendly and patient with me!

Amber Gulley

Great experience with Galberto! He was friendly and efficient. I would recommend him to everyone! I appreciate all that he did for me.

Marvin Mancia

Tara and Eric will take good care of you ask for one of them.

Victor Jorge

Went in to the service department with a friend to get an electrical issue checked on his 2015 Civic. The man who spoke to us talked like he didn’t want to be there and asked us ridiculous questions, the most ridiculous being “Did you buy the car wrecked from us?” (He was asking if the car had been wrecked after we asked if the car had warranty). He came out to look at the car and had someone test the battery. The battery tester guy said the car needed a more advance test to check the battery, alternator, and other electrical components. He told us he’d go talk with the man we initially talked to to see what he wanted to do. I guess he didn’t want to help us because we waited outside for him for 10 minutes then went inside and saw him walking around and relaxing in the lounge area. My friend also needed a fender liner so we went to Parts and ordered one. The man walked over to Parts and we thought he was coming to get us to check on my friend’s Civic, but he just walked past us and didn’t even acknowledge us! My friend and I left and decided to get the issue solved elsewhere. I was also planning on taking my 1995 Civic in for service the next day, but after experiencing such ridiculous and terrible customer service I think I’ll look for a better alternative instead.

Eyal Zilberman

Great service. My salesman Bailey was super informative and low pressure. They also gave me a great price for my used car. Altogether had an ideal car buying experience.

Skyler Lowery

They gave a good price out the gate on a new CR-V. Accessories a little pricey. Good service and easy to work with. Would recommend

Adrian Quezada

Great experience with James Pierce getting a Civic Type R. Awesome dealership and straight forward with expectations. You will not be disappointed giving them your business and time.

peter douangmany

I am so thankful for Ozzy! We when down there looking for a Honda Accord, we weren't certain of the one we were going to get until he came and gave us a good explanation, was very honest, and helped us with the best deals! We were able to leave with a very nice Accord with a smile on our faces thanks to Ozzy!

Steve Reichenbach

Our family has purchased two new Honda sport utility vehicles and a used vehicle at Honda of Fayetteville. The purchase experience has always been excellent. Our most recent purchase is a new Honda Pilot EX with super comfortable cloth seats. We appreciate that our new trailer towing package was installed in a few days after the purchase.

Andrew Pearcy

The Honda of Fayetteville service department is the best of the best. I drive more than an hour for their service. Always helpful, honest, and friendly. Wouldn't go to anyone else.

William Fish

I found Honda of Fayetteville when searching for a Civic on Autotrader. I worked with Darren and Tara. Both great people to work with and down to earth. They listened to what I wanted and didn't pressure me into things that I didn't want. Then offered me a fair price for an awesome Civic. They supported me through the entire sale with any questions that I had and the transaction was the smoothest I've ever had. I still can't believe everything went so well. I live in Kansas City and it was worth the 230 mile drive to not deal with the dealers near me. Car was super cleaned up and ready to go. I highly recommend doing business with Honda of Fayetteville!!!

Deb Manley

Brian Avra took excellent care of us. Prompt and friendly service.

Wesley Storrs

Being a first-time car buyer I was very nervous going into the process. Gordon sat down with me and took the time to review a lot of my personal information before doing the hard inquiry. Moving forward, Gordon, Carl, and Zack made the car-buying process very easy and comfortable. They also did well explaining all the ins and outs on purchasing a new car. This is a good group of men that I could tell were not only interested in my personal needs and goals, but did everything they could to help me achieve them! Definitely a breath of fresh air! I appreciate ya'lls hard work and time spent. I would recommend any buyer to go there. The unparalleled quality of their service is matched by the quality of their product.

Debra Hellman

My first experience at this dealership and Jeremy and the shuttle driver were both very efficient and friendly.

Veronica Lightbourn

Great purchase experience! Will be back when in the market for another car.

Betty Johnson

great place to buy your car and they have a great service department. The sales department is very friendly and easy to work with.

steve talley

Best buying experience ever! Deal was basically handled over the phone..including valuation of my trade in. Once at the dealership..everyone was courteous and helpful..especially Galberto. I will highly recommend you to others.

Steven Lain

Had to have our air bag inflators swapped out due to a recall from Honda. They got us in and out down to the minute of how long we were told it would take to complete. Great customer service, nice relaxing waiting room, free coffee. Overall, really good experience.

Balaji Gavini

Nice collection and they take good care of customers

Nicole Smith

Eric was a great help! And I will definitely be going back if I need a car in the future :)!

Barbara Fell

Brian was great to work with and I was treated very well. Car was done as it was supposed to be.

Edward Yang

I've had a less than stellar experience with the sales team in the past, but huge shout out to Jeremy Edwards and the service team. He found the time to look at my car during a full day and also fix the issue for me on the spot. They have definitely redeemed Honda of Fayetteville for me. Thanks again for the excellent service.

Raquel Albarran

The service received was excellent!

Stephanie Hood

Service department has always been great! Quick and easy.

donna tilley

Eric Barreles is an awesome salesman and even after the sale, has been helpful and taken great care to follow up and make sure everything is going good!

Potter Family

My dealings with this place have been very good. The people, as you would expect, were friendly and helpful. I found that they required a little more effort to bring down the price. However, by telling them simply my financial goals for pricing and payments, they negotiated a fair price.

Judy Karnes

I love my Honda!! I also love Honda of Fayetteville and especially Brian Avra... he is my service advisor who keeps me going back there for service as he always takes good care of me... I walk in and he calls me by name and always makes very good suggestions on what needs to be done...you won’t ever find me in any car besides a Honda!

Mark Roberts

Jeremy , in the service department really helped me get back on the road one Tuesday.

Milancy McNamara

I bought my current Honda (used) and continue to go to Honda, mostly because of Roy in the service dept. He is always so kind and efficient that I will continue making the 1 1/2 hr. drive to Fayetteville. I value his opinion.

Brittany Acklin

Great experience with Honda! They had my oil changed, tires rotated and car cleaned in about an hour! They even did a follow up call with me to make sure I had a great experience!

Kayla Bradford

I had an amazing experience at Honda of Fayetteville! Especially because of Osmund (Ozzy), my car salesman. I love my new Honda CRV! Ozzy found exactly what I needed and wanted, and what fit in my price range. I will be returning and referring whoever I know!

Kathleen Lawson

Aaron was awesome! their team was great to work with and most helpful! it was a great experience i would highly recommend them! I love my car ❤️❤️❤️

JOSEPH BETZ

Friendly, knowledgeable sales staff and high quality cars - a great combination.

Rachel Moscon

My most recent experience at Honda of Fayetteville was awesome! Matt Jordan was my service advisor. He was extremely informative and was amazing at his job. I cane in for a simple oil change and for a quote for a new skid plate. He not only got me a quote but also quoted me on new tires, fixed something that had a recall also got the technician to reset my GPS system. Afterwards, he went over each and every service that was performed. He was an amazing guy! I would recommend Honda of Fayetteville to anyone! They definitely go above and beyond for their customers! Also, the wait time was not bad at all, especially in comparison to other Honda dealerships I’ve been to in the past. Thank you, Matt! I’ll be sure to ask for you next time!

Layne Rhodes

Brian Avra is the best. We've been dealing with him for years and he couldn't be more nice or helpful.

Alyx Garner

Tara wasour salesperson and she was so incredibly helpful. The entire car buying process was simple and painless. Very happy with our experience here.

James Ainsworth

Jonatan helped us save some money on a new CR-V and we couldn't be happier. Knowledgeable salesman and we got what we asked for. Thank you.

Jarrett Moten

Gordon and Zack are great dudes. By far the best car buying experience I've ever had. I'll be going back.

Adopt-A-Phone - Tyler Scott, CEO

Great service! Thank you Bubba and Colby!

Jake Goode

Honda Of Fayetteville gave me the best deal around on my new Honda CR-V! I did my research and checked with multiple other dealerships around the region and Honda of Fayetteville offered me the best deal by far. Thanks to Ben McCain for being easy to work with and great service!

Jim Treadway

Polite and efficient (for a price).

Emery Mora

Ozzy Sayavong did an exceptional job at taking care of my wife and I during our purchase. Very professional. Would definitely recommend everyone to purchase from him.

William Costello

On 5/6/19, I had the air bag replaced as part of a recall. I was very satisfied with the efficient way they handled this work.

Jamie Eaton

Honda of Fayetteville was wonderful to work with. This is my second Honda to purchase from them. They gave me the best trade in value and best price on my new Honda Passport. I highly recommend you choose Galberto Monroy for your purchase needs. He has over 17 years experience. I did most everything over the phone. There was no high pressure. He worked with my schedule for test drive and final paperwork and pickup of new vehicle. He took time to understand my needs and worked to get the best deal and vehicle that I love!