Reviews of Gregg Orr Honda of Hot Springs (Car Concessionaire)

Humberto Fabian

Great servic...very attentive

Lisa Amundson

Gregg Orr dealership was a blessing to my family!! They did everything possible to get me in my new car! Brian Shattock..you the best!!

Dani Mailloux

Did a good job fixing up my transmission. Their time estimates are definitely off, though. One hour quickly became 2.

Diana Hobson

We have traveled to the Hot Springs area from Iowa and a vehicle concern has developed. The service department at Greg Orr Honda got us in this morning, the Saturday of a holiday weekend and checked our car over. They advised we are safe to drive home and see our mechanic there. We were pleasantly surprised by the courteous staff and even happier this was done at no charge. Southern hospitality really does exist here! Thank you!!

Tina Barron

Friendly atmosphere. Willingness to help. Just love Amber palmer she's a ray of sunshine on a rainy day

Angie Bell

Damon Cooper is totally 5 star!!! Finance, not so great...

Melissa Bell

Justin in the Service Dept was freaking awesome. He helped me out setting my stereo code over the phone. I appreciate you!!! Thank you so much

Jordan Widener

Fantastic customer service all around! Thank you Amber Palmer for being amazing at what you do!!!

Thanh Nguyen

In regards to the service department: Went in to get a flat tire patched up and was greeted with prompt service by Chad and team. While they didn't know about the Honda Sentinel program, they were very polite and kind to an out-of-towner. Hopefully I don't get another flat, but if I do, I'll definitely come back since they did an excellent job.

Terry Hendricks

All were friendly and informative.

Linda James

Very friendly and professional employees. Quick service and job done when they said it would be. Very satisfied. Definitely will use again.

Anna Balliette

Great place, friendly staff. Amber is the best. :)

Aus Po

Amber Palmer is an awesome additionally!! She has a winning personality and serving heart that benefits all that come in contact!

Morgan Stidham

I stopped by ORR Honda a little while back and the small blonde girl with the good tan, I believe her name is Candice, was very helpful. She took care of all of my needs. She was very helpful and shared her wisdom with me. I will be returning to ORR for all of my Honda needs.

Audra Dulaney

This girl Amber Palmer is the best! If you need anything shes the girl to ask for

Robert Jacob

Sales person David was Awesome!! I would highly recommend

Hailey Hanna

Amber Palmer is a great receptionist! Always greets with a smile and has a wonderful personality!

Barbara Cannon

Amber is so sweet, loves to be of service!

Kristen Alvarez

Yes I love Orr Honda Hot Springs especially since Amber Palmer works there! She is so out going and incredibly helpful! Thanks for being Rad Amber!

Marcus .

Dear Barbara Thank you for your assistance. With your help I got a deal that I felt was far for both party's involved. I'm quiet pleased with the turn out of my truck perches. The young man I had talk to is a good man and will do better in the handling of others. The man in charge gave him a good standing. I feel that he will do better. He is to come by to see my Mother later and apologies to her for miss leading her. So Thank You again

Brian Davis

Riiiding like a

Yasmine Fustin

Loved going here and the selection of the cars! Friendly sales and Amber Palmer is always amazing!!!!

Carrie Wilson

Salesman tried a tactic to intimidate me into purchasing a more expensive vehicle by stating the vehicle I wanted was sold, when I said no to the other vehicle it magically became available again. I was also told the vehicle was AWD because it is a Denali. Even when showing him there was no rear axle he still insisted. Got vehicle home and within 24 hours check engine light came on. Was told they couldn't take the vehicle back and I was stuck with a fwd vehicle regardless of what I was told. Was also told sales tax would be provided by dealership and that was a lie. Management took zero responsibilities for the lies their salesman told. Completely unprofessional.

Dalane Morgan

I absolutely love Orr Honda. The service is the best in town. Amber was really helpful and completely made my day.

Dee Thornton

Looking for awesome service ask for Austin Davis. Very knowledgeable & friendly.

summer chewning

While I haven't been able to purchase the car just yet, I received AMAZING customer service from Miss Amber Palmer. Hopefully I'll be able to do business with her soon!!

STELLA SEALE

David was awesome! He listened to what we wanted and found the perfect car for us. He went over every thing before we left. Very friendly and professional. Justin was very helpful and professional too!

Jeff Seikel

Tim Nowlin is very helpful and knowledgeable. I would recommend him and Gregg Orr to anyone.

Sylvia Gruben

Very helpful explaining features of vehicle

Sheryl Griffin

Really good people her ask for William Doddy great person in sales

Barbara Percy

Great service and Amber Palmer is the best!

Vicki Cobb

The service was great and the trade and purchase itself went well .One thing missing is that it would have been very good business to sit in the new car with me and talk me they phone and navigation and point out all the buttons and tell me what they are and do .set seats etc When we bought our Honda the lne we traded the salesman we had did just that .he sat in my car with me and walked me thru everything inside the car .He even sincedcthe rote gate opener for me That was exceptional salesmanship One other thing. Why on Earth would the finance person not be there on a Thursday .we had to go to Cadillac dealer to do the financing Which was great no problem but that's just wrong,! Love my Crv touring. Tho. No problems.

Nick Lancaster

Awesome staff!

Jesika Barnes

Orr Honda is a great dealership! Especially with friendly employees like Amber Palmer!

Jewels Fehmel

Orr Honda is the best. Their staff is so helpful. Amber is a great addition to your team.

Emily Turner

Service is wonderful. Amber was a pleasure to work with.

Tony Bice

Used cars.

John N.

Spent a nice afternoon with my mom in law in hot springs...was able to take a causal look at their vehicles on a nice sunday

Mandy Hall

Great customer service. The best add you have made recently is Amber Palmer. She is so sweet and helpful and energetic . Very Happy with the service.

Sandy Burgess

Austin Davis in the service department is awesome. He is super courteous and very helpful.

Jamie K

Not real impressed with their customer service skills

cody martin

I was a first time buyer and they took full advantage of me. I was told by a manager that the bank was forcing me to buy a warranty, gap, and quantom or else the bank refused to finance me. I looked more into this and its illegal for them to tell me this. They were supposed to include a kit for touching up the quantom which they did not. I also told them i want them to touch up the paint and fix the bumper clip cause it was broken before i bought the vehicle, big surprise, they didnt do either one. This is the worst car lot i have ever been to and i wouldnt recommend anyone buying from them. Also the TVs in the headrest do not work and i pointed out that feature to the salesman and told him thats perfect for my son. They lie and do anything to make a quick buck of first time buyers.

Nancy Melin

Have used Greg Orr Honda for about 20 years. Always had good service. This last time the person "helping" me did not give me good service. He had me wait almost 2 hours before he even started to get my car serviced. That is too long for anyone.

Valorie Fitzgerald

If you're looking for a new ride, go see Amber Palmer at Orr Honda before you see anyone else! She is a great person who will get you in the vehicle you are looking for you and your family.

Will Paul

These folks are great people! Very helpful I will be using them exclusively in the future. William doddy is honest and helpful a good person, Amber was very nice and the service guys are great.

Justin Wingfield

Went in to shop around for a new vehicle. Everyone was super polite and helpful. Just want to point out that Amber Palmer is a top notch employee! Great energy, super polite, and she went above and beyond to help me out! 11/10 :)

Amanda Hillistad

Orr Honda of Hot Springs is the place to go to buy a car!! The staff is great. Amber Palmer is super helpful and always so friendly!! Great Customer Service!!!

Cindy Davis

Great service department, ask for Austin he is awesome!

Stacy Hobgood

I did not go here..I went to.the car wash across the street

I'ma Right

Spoke with a nice lady the other day. Amber Palmer is such a great employee, she answered all of my questions and concerns. Will be contacting her again when I'm ready to purchase a vehicle.

Bradley Bunger

Took my sputtering Acura into Orr Honda and I have a one word, honest. A honest dealership is worth so much!

Favored First

American Tire & Wheel charged me $21.78 to have 4 tires topped off with nitrogen. Sounded a little expensive the more I thought about it, so called Stroupe Tire(didn’t purchase the tires from them) & Orr Honda (I didn’t purchase my car or tires from them). They both offered to top off the tires at no charge. That’s a good customer service!

Pam Capel

This has been the worst car buying experience I hwve ever had and I by a car every 2 years. Your finance department needs to get their act together.

Sarah Farrell

The service department was wonderful, Austin Davis was very helpful and proficient.

John Wingfield

This place is the best to go to when look for a car. Amber Palmer Helped me out a lot!

Frank Ruiz

Great customer service. Alan is one of the best salesman. Will go far and beyond for customer satisfaction

Raven Wells

Great and speedy service!! Nick Hoover was very helpful and knowledgeable regarding my questions!

Jim swain

took a look under the hood and it was filthy! i guess when you are in a hurry to sell off a trade in, you dont mention that to the customer. oh and being called " bro" is professional.

Christy Arthur

HEARTLESS MIKE ONE OF THE GENERAL MANAGERS! DONT DEAL W HIM!

Nichole Beinborn

Everyone is always incredibly friendly, not pushy and seem to know their stuff.

Nicole Meggers

Great customer service! Amber Palmer is the best!

Ashley Garrett

Good customer service! Thankful for Amber. Friend, kind, helpful, have any question, Amber will do everything she can to get you the information you need. Very Happy. Will use again. Thank you, Orr Honda

Brenton Davis

Oui! They have an amazing team here!! Quicker than my girl's backhand and gentler on the wallet too. Some manly man named Austin gave my bute of a station wagon a real work down. Next time, every time. You know what I mean.

Larry Glover

Great service department

Carol Oldshield

I was traveling from out of state and needed an oil change. The dealership charged me $89 for an oil change and tire rotation! I have owned Honda(s) since 2007. I have lived in three different states. I have NEVER paid more than $35 for an oil change and they always included the tire rotation for free!!! Then...I asked them to check a "popping" noise my new Pilot was making. They said it was fine without ever testing anything on it (I could see them on a camera). I wondered why the dealership wss deserted. I guess the locals know what I had to learn the hard way! I know you need a to make money, but maybe you would have more business if you charged a fair price!

Mary Pickett

It was a car their i really wanted but not sure if i need it,at this timebut they were great with the feedback

John D

Great place to buy a car or get it serviced!

Daniel May

Can’t say I was all together impressed by their customer service. Was at their Nissan dealership earlier that day, and the experience was way better in comparison. Will not use them again unless I have to.

Susan Gray

I had brought my car in on 6/15/19, for my car smelling of gas, to the repair department. I asked them to figure out what was wrong with the smell because i was in town when i noticed and thought they would diagnose the issue and give me the best idea as to what needed to be done. I dropped it off and left to get dinner, and within 30 minutes got a call from them saying "there is an obvious hole in the gas tank and unrelated the knuckle on the driver's side control arm is crushed". This being an obvious concern I asked my fiance to look at the damage the next day while they have the car in the shop available to be lifted for a clear view of the said damage. He goes in and asks them to show him the "obvious hole" and "crushed control arm knuckle", they couldn't show him either and when asked they vaguely gesture towards the part as if indicating that it was apparent. Even though the "hole" was not at all to be seen, and the knuckle looked identical to the one they had said was fine on the passenger's side. They urged that the car is not safe to drive and that the damages would cost well over $2500! THEY also suggested that we get insurance involved to cover the cost, even though we had not been in an accident So with our frustration of their clear negligence with our diagnoses, we drive it home. My fiance then takes the gas tank out himself, and low and behold the part that is broken is a nylon fuel line that is a $25 dollar fix for the part itself (i understand that the labor they provide is added to the price quoted, but they are clearly trying to take advantage of someone they believe to be naive). This is the last time ORR HONDA will ever get my business, and i will always make sure to suggest otherwise to my peers when shopping for cars. I love my Honda, but CLEARLY orr honda doesn't care about their almost 5 year consistent customers.

Miguel Barragan

Amazing customer service! Kevin Maya did a great looking for the best car for the price I wanted and recommend him to anyone. The rest of the staff was amazing. Definitely the place to buy a car in Hot Springs.

Jennifer Stanfill

Austin T. Davis was extremely nice and the service was quick for my first time getting my oil changed here! The service staff was extremely polite as well.

Sherry Jones

Jeremiah Myers made buying a new car pleasant. Very patient explaining features of my beautiful new Honda Civic Coupe EX. Thank you to all of the helpful staff.

Katelyn Hunter

Recently purchased an older model Honda and went in looking for parts and pricing repairs and spoke with Amber Palmer. She was so helpful and sweet, and seemed very knowledgeable. I would recommend Orr Honda to others, even on her customer service alone.

Renee Sartor

Ok

Edith Mincy

Amber Palmer. She is one of the greatest costumer service reps, so be sure to ask for her

Christopher Bishop

Great vehicles and service. Amber at the reception desk was very knowledgeable and helpful!

Devon Morrow

Went to Orr honda for an oil change and ac belt replacemnt, Austin Davis was my service advisor. Great experience and friendly staff. Definitely recommend.

Jessica Teal

I highly recommend this establishment. There was a very helpful lady that checked me out named Candice that I'd like to say thank you to. She made my stressful day better by her kindness.

Bobbie Garrett

I want to highly recommend Austin Davis and his professional and courteous treatment of me when I brought my 2002 Honda in to be checked out.Because of his concern and his mechanics I am now driving a safe car.He came and described what was wrong and told me the cost up front. I appreciate him and thank all who helped me be safe.

melissa murders

I recently purchased a previously owned car from Gregg Orr Honda they are awesome to deal with. My sales man was Josh Hampton he was kind an very helpful in my choosing the right car. I'm a very indecisive person an he was patient, understanding an most of all very eager to answer all my questions. Thank you

Phoebe Baday

I had a great experience here! Great customer service! Amber Palmer was awesome and helped me so much!

Randa Couch

Out window shopping and I must say, the customer service here is great... very friendly! Amber Palmer is such a sweet girl! So very helpful and thoughtful!

Amanda Garibay

My coworker has nothing but problems with Orr Honda. I will never deal with them. The work/parts she gets on a warranty were still useless. Instead of honoring the warranty they use every excuse possible to get out of it. Their way of making it up to her was to offer her a free oil change. I wouldn't trust them to do the job right. Exercise caution when dealing with them and don't expect them to honor anything they say. There isn't a way to give 0 stars so by default they get one.

crystal kash

Amazing people, Amber Palmer is sweet as can be. She will help you anyway she can. If you are looking for a new vehicle Orr Honda is where you wanna go.

Chelsea Reigh

Great experience! Amber is such a sweetheart, and so easy to talk to! I usually don't like going to car dealerships, but this place is great and Amber made it easy :)

Julie Johnson

Always very polite and courteous.

billy huggins

My wife and I went to Orr Honda and talked to Amber and she was very helpful and such a nice person.

Isaac Hicks

Great service like no other l. Amber Palmer is amazing and really helped me out with satisfactory service.

Misti Ramos

Great customer service from Amber.

Nick/Darian Hoover/Ramos

Always nice and always do the best work! If I can help it I'll always go to Orr Honda in Hot Springs!

Marandin Cronel

The best costumer service around. Amber Palmer was such a great help. Ask for her if you visit.

Vanessa Abney

Customer service was great!

Joeli Bradley

They always have fantastic customer service! Amber has been an awesome addition to the Orr Honda team! Always happy, smiling, friendly, and ready to help! Thank you guys for being a customer friendly place!

Zachary Palmer

You feel like family right when you walk in. Everyone is always so helpful with a smile on their face. The service was quick and a nice woman named Amber checked me out at the end.

desi Benchoff

Amber is great at her job and a joy to work with

Michelle Bosley

THE best place to shop for a vehicle. Cooper really is a great salesman specifically. They got NOTHING from my trade in, and they're just happy they did a good deed!

m l

Amber Palmer was a great addition to your team. She goes above and beyond for the customers. She makes sure you are completely satisfied when you leave. Her smile and personality is awesome! Great job Orr Honda for making her a part of your team!!!!!

Ronnell Roegner

First off let me say this place is not perfect, because no one is. and I've had good experiences before but this time was a little bit Unnerving. 05 Odyssey into replace the roller wheels on the sliding door because they didn't last 12 months it was causing the door to not open and close properly, causing an error. So I dropped it off and they said OK will take care of it three hours later I call and I said hey and and it was a lot of confusion about whether it was done where it was so gentleman called me back and told me that the mechanic said that they needed to order a part and they can do it tomorrow I said really? I said well I called and make sure the part was there so something is wrong so they hung up call me back and apologized because the mechanic lied and said that he needed to order the part because he didn't want to do the job. They apologized and said that he was reprimanded in that they were going to keep him there to do the job I said OK no problem but this time I've waited 4 hrs+ so I show up at almost 5 o'clock and then was sitting in the bay there was grease on the side of the van and scratches which I can t prove but now I'm told that the door will not work and I said Did the tech reset it and they said oh yes. " there's a whiny noise coming from the motor we think the motors out." Really?????? So this is where doing YOUR research comeS INto place and I said OK let me hear it? No noise OK! I proceeded to say well let's reset the sliding doors and so we pulled number seven fuse on the left side number seven fuse on the right side and two fuses of a engine bay compartment manually open the sliding doors turn the key on and then we press the buttons on the sliding doors and they both began to work properly!!!! Tried it several times and they begin working I don't really want to get into the attitude that management had but they were polite which you can tell was hard and it wasn't their fault it was the mechanic who didn't want to do his job properly. There are great for forums out there for your year make and model that people have problems with and what they do to fix them, do your research !! continue to be polite but expect the best when they call themselves the best. Thanks Jim for being a professional and to Jerry the mechanic, who I would trust with my van.

Marco B

Stopped at Orr's as the tire pressure indicator went on (and we were just passing by the store). They were the most courteous folks you can imagine. Not only that they took care of the the problem and topped up the pressure, they even explained patiently what might have caused this, checked the tires for cuts or any other damage, plus gave the car a wash. They sqeezed this extra work into their mechanics' schedule and within a few minutes we're on the go again. (Given, we bought the car there, so this might have caused all this.)

Rebecca Hogan

Bought my 2016 Civic from here. It's actually there today, getting a charging system check. Cal Jones and Paul Cook have been there many years! It's nice to see the same faces time and time again. Absolutely would recommend! See Cal for parts and go to Paul for oil changes!

Stephanie Rowland

The staff here is great, they make you feel right at home. I've never had anyone hover over me either. The service is great and quick. I would recommend them to anyone.

Mandy C

Orr Honda is awesome. Amber is great. So friendly and bubbly personality!

Thomas Nichols

Great service. Many thanks to Amber Palmer for helping me.

Miriah Menditto

On vacation and our tire was going flat from a nail. The service was amazing! They worked us in quickly, knowing we were trying to get on the road to make it home, and patched our tire free of charge. Our service advisor was Ethan Snyder. He was extremely nice and helpful. Thank you!

George Jensen

Can't beat a Honda especially to send your most prized possession away to collage in

Brenda George

Amber Palmer was very helpful and friendly...will definitely be back when ready to buy...Thank you Amber

Amy Couch

Great customer service and loved working with Amber. Wonderful customer service and such a sweet personality.

Vegan Marine

The friendliest staff and the easiest experience I've ever had! Amber made my day!

Barbara Schofield

They have a really good service department. Ask for Austin! Best customer service.

Yddish McSquidish

This is a new car dealership that, like many other new car dealers, also sell lightly used cars.

Teresa Gean

Thank you Amber Palmer for inviting me to check out Orr Honda in Hot Springs !!!! Honda's are my favorite and You are such a energetic representative for Orr Honda :-) Keep up the good work!

Amanda LaFevers

Great customer service! Bought two used Honda vehicles from here. Financing options are good.

Debbie Carlson

I was passing through town while on vacation when my air pressure light came on. Luckily I happened to be right next to this Honda dealership. I pulled in and I was promptly greeted by someone in the service dept. I told him the issue and he immediately told me no problem we will check it and see whats wrong. While I was waiting I had a friendly chat with a salesman and we discussed a little bit of everything. Soon my car was pulled around and I was told that just my air pressure was low and it was all fixed. Not only did they air up my tires but they washed my car for me too! This was above and beyond what I was expecting. Great Job Gregg Orr Honda!

Jalen Daniels

Went to Orr Honda to look for a Honda Civic in my price range. Amber palmer came and help me and see what would fit me and my family. We look at all the cars and she found the right car for me. She was very nice and sweet to me as well. I would tell me family and friends to come here and ask for Amber Palme Good sales person!

Kayse Hallum

Amber Palmer is an amazing employee shes knowledgeable, helpful and tentative to your needs and wants. You can tell she is enthusiastic and committed to Orr Honda of hot springs. Thank you Amber and thank you Or Honda for being amazing in all that you do.

Kristerfer Haire

Great service . Amber was extremely helpful . I will definitely recommend anyone looking to buy a vehicle check with orr .

Brittany Hillistad

Great customer service and friendly staff. Thanks amber palmer

Spears Kevin & Aimee

Always happy people when I walk in. Especially that Amber girl. Biggest smile and so welcoming each time!

GET LANE Tv

Gregg Orr has cars and more cars. Landscaping really caught my eye

Megan Sweet

Service department got me in for appt only 2 hours after calling to ask for an oil change. Long wait when with child so I'd suggest offering loaner vehicle during wait or creating a kids area where children could read, play games, watch TV other than the news channel that's typically on in waiting area with no remote laid out for customers preferred choice when there aren't any other customers in waiting area. The employee's seem nice and the service has always been good although pricey.

Dana Lancaster

Visited a few weeks back to look at some cars, was accompanied and helped with any questions I had, by an Amber P. Orr Honda of Hot Springs, Ar has very friendly staff, and it was a good experience visiting there!

leah Abbott

Test drive and on the lot as sold by Derrick. Very sweet boy. Thanks Derrick

Mohammad ARiEF

BEWARE of this place... the Staff is fu**ckin' Thief. They Stole My Money almost $300 from My Messenger Bag. Me & My Wife came on Wednesday Jun 14, 2017 around 3.30 PM. And I look out Honda Odyssey 2014 PRE-OWNED & Test Drive for like 15 mins. Then, we went to the Sales Office to Check the Price of Honda Odyssey 2014 and I asked how much if My BMW X3 worth it for Trade-In with this Honda Odyssey. The Salesman (Daniel) he asked me for the Key of My BMW to check inside My Car. I didn't realize that I had Cash Register for my business inside My Messenger Bag almost $900 with My iPad Pro inside. When I remembered My Messenger Bag still inside My Car then I go there to grab it after like 10 mins they were Checking on My Car. When I Open My Messenger Bag The Money & My iPad still in there but I didn't count it until the Next Day. Thursday Morning I Counted the Money for My Cash Register and I was like Missing almost $300 of My Money from the $900 that is supposed to be. I just realized at night that I went to this ORR HONDA Dealership on Wednesday on My Day Off. There's Salesman & Another guy who checked My Car for Trade-In that Stole My Money. I Never had Any Dealership that Stole Money in My life besides in this place. So Please, BE AWARE if you come to this Dealer..., Don't leave any Important Stuff specially Jewelry, Money or anything inside the car.

Lacy Minge

UPDATE....they responded below that they’re discussing with upper management, but still haven’t even bothered to call me or return any emails......ORIGINAL: Have had my van for one month when the sunroof literally exploded driving down the street. Apparently this is a common problem I’ve discovered since then. Was told since this is a brand new van, it would be covered. Took it to them, then they decided to change their mind and charge ME for it. Apparently exploding car parts on brand new vehicles are totally your responsibility. Will NEVER do business here again. I was a loyal Honda owner and will now buy toyota where they even cover a flat tire the first year. Never again!

golfer 71909

Chad, in service, and their lead technician were awesome in evaluating problem i had in my 2005 Odyssey.

Sandra Schee

Shout out to #TonyHamilton Sevice Advisor that gets your car in for fixing. He has helped me with my Pilot, he also loaned me a CRV so I could get my kids to appts, and basketball game and pratice, which has amazing gas mileage. He, and their team took great care of us. Seriously hands down the best! Thank you Tony, and the mechanics for making my Pilot safe again for my kids and I.

Julia Jones

I went with a friend to get her oil changed among a few other things. The mechanics were very pleasant to work with and we're also fairly quick. They have client waiting rooms with coffe, snacks, and drinks. There is even a vending machine and television while you wait. They have the cleanest restrooms I do believe everything I have seen. All around a pleasant experiance.

Candie Brown

Amber is Great! She is such a friendly and helpful addition to your staff. Our family love the Orr teams!

Barking Bread Dragon

A very pleasant and informative atmosphere exudes this place . There was an emloyee there ( I think her name was Amber " Palmer" I think ), she has the sweetest spirit and biggest smile .With an intelligence an strength exudes her completely and she is full of helpful information . Thanks so much to her I feel very confident I will be coming here to make my final purchases .

Leon Cavette

Orr Honda has wonderful service and employees. I enjoyed my visit there getting service on my Accord and speaking with a young woman named Amber Palmer who was prompt and polite. I recommend Orr Honda.

George Edwards

Traded my vehicle in on a used 2016 Honda CR-V. Noticed vibration issue during test drive and salesman told me it wasn’t a issue. Turns out there are documented vibration issues with 2014 thru 2016. When I complained to salesman about the vibration he said in his 15 years at ORR Honda he never heard that complaint. I look at it as the salesman lied to me to get me to buy the car. Hondas are not what they used to be! Turned out I was immediately upside down on the CRV so much I couldn’t trade it in. So that tells me I got shanked when I traded my vehicle in and the deal!

Hope Richardson

Candice at the cashiers desk is very friendly and helpful... Great customer service.

Megan Douglass

Great place... best worker Amber Palmer !!

Lizbeth Ortiz

Amazing customer service! Amber Palmer was very helpful and upbeat the entire time. Her smile and easy conversation made the whole experience much better.

Cheyenne Mariano

I love my Toyota Prius I got at Gregg ORR Honda. Friendly, helpful staff.

Magdelena Stormrose

Always helpful and pleasant in the service department. They always try to get you taken care of as quickly as possible.

Bob Huebschman

Don't do business there.

Heather Richmond

Amber Palmer is by far my favorite person at Orr Honda. She is very friendly, professional, and knowledgeable.

Adrianna H

Awesome customer service! Amber Palmer was amazing and I would definitely recommend people to go see her!

Anthony Fernald

Fast service from very helpful and friendly employees. Austin was a pleasure to deal with.

JL LR

I have bought multiple cars from these people but will never buy another for one reason: their service department is awful. For one thing the cost is insane. You can get the same work done for half the price somewhere else. But that’s not the main reason. The main reason is I don’t trust them. They’ve told me I needed repairs that other mechanics said were not necessary.

Betty Nutt

It said i won a 1000.00 dollars but that was a lie they gave me two gold dollars.They are fraud they don't hold up to their word. I would not buy a car from someone that can't and won't keep their word

Kristin Brunkffddmk

They have dunuts and coffee, water while u wait for your car to get repaired and it has a/c.

Joshua Hilyard

Amber Palmer is one of the best workers Orr Honda has

Patricia Wheeler

Outstanding service, builds my confidence in driving my car where ever I want to go. Thanks Paul!

Raven Lyric

Amber was great! Very helpful and nice.

Brenda Jordan

I absolutely love Orr Honda great quality cars awesome staff I love the knowledge that Amber has she's a new addition to our Honda and it's very knowledgeable we will definitely be getting a car from her in the near future when you go I suggest that you ask for Miss Amber Amber Palmer

Shirley Mcadoo

Derek Locke a salesman of Gregg Orr Honda of Hot Springs is a great guy to help you get a car. He was very nice and courteous to me if in need of a car look him in Hot Springs. .

Bad Mom

Awesome service. Amber is an absolute doll! Very friendly and super helpful!

Marie Zarlingo

We browsrd at some vehicles asks they have great people working there with great service

Yoli Reynolds

Worst experience ever. 10 hard hits on my credit. Then they screwed up and got names and addresses wrong, so they had to redo the entire loan so that was an additional 10 more hard hits WITH THE SAME CREDIT COMPANIES and they STILL screwed it up. They were supposed to add in sale's tax. They failed to do so. They sent the tag the day AFTER the deadline to register. They are getting there money, tho... Direct draft. I would never recommend this place. I highly caution against it.

Richard Garens

Went to buy my wife a car got approved put the money down signed all the paperwork just to get told that we did not get approved for the car and still waiting for my money down which was over $2000 and the ladies on the phone are rude need better management every time I call Lynn to get a hold of somebody Nobody’s ever in would not recommend waste of time energy money

Brian Cole

I came in with a flat. And they fixed it in 15 minutes and gave me a wash! Wonderful experience! :)

Valorie Sporleder

Jon was pleasent and personable. Helpful and knowledgeable.

Deana Smith

Bought a 2017 Honda Civic, they have great deals.

Eva Dodson

I had two recalls on my 2015 Honda Odyssey and they fixed the problem and washed and vacuumed my Odyssey-Orr Honda is awesome!!!

Loren Myers

Bad experience got a used 2017 jeep grand Cherokee bought auto care insurance they put stain resistant on carpet and seats they delivered car next day we ran a Carfax shows no accident but notice a few days later the drivers side door was just a little different shade of color and the vin sticker was missing from the door and found glass under rear seat I guess when they treated the car with the stain resistant they did not do a good job tried to return the car they would not take it back said it was not in a accident . Arkansas DMV send a letter said there was another lien on the car title took 3 weeks to get it If you buy a used car look it over good you can’t trust carfax because some of the companies will repair cars and not report it Don’t buy auto care insurance it’s not worth it I will never buy a car in hot springs or from ORR

odd tree

I didn't buy my honda from these guys, but they helped me fix my radio when i accidentally locked it up after changing the battery. also, Amber is great. very polite and professional staff. Glad to have these guys in my neighborhood.