Reviews of Great American Auto LLC (Car Concessionaire)

Pablo Escobar

Good place, Jason a cool dude!

devin brown

Bought a car from these guys, they awesome folks willing to work with anyone. I had a few issues with the car at first which is expected with a used car. However Tony and Dustin were extremely helpful and made everything right. Will definitely do business in the future.

Daniel Deshawn Scruggs

Me and my fiancee been up here on and off and maria and tony and also jamie they went out they way too make sure we got what we wanted and i want to personally say thanks... Maria is the best !!!!!

MsShopObsessedLady .

Never responded to my messages from a few months ago on potential cars that I want. This business is a hard pass #itsanoforme

Josh Roach

Nice people, very helpful and reasonable.

Alan Laxton

ZERO STARS!!!!!!!!!!!!!!!!!!!! This place will tell you they will fix something but will ONLY try to. They will only pay out so much money to fix the issues. Then won't pay anymore. The only reason I bought the vehicle was because I was told that the issue WILL be fixed. Been in the shop 5 times for the same issue and still isn't fixed.

Diana Woods

They are ready to assist you with your needs and have great selection to choose from

Robert Tiller

This is just my experience and i hope it helps others as i typically read reviews. Was stoked on the day we got to the lot and found out there was a truck really affordable and capable of what i needed. Seen pics only until next day as it was at another lot. Dustin paints a great picture of his vehicles and his service til you hand him a stack of cash and buy one IMHO. There's some blame on my part for trusting people at their words value and being new to trucks but when issues arise the day after you buy and Dustin says he don't know and then just quits answering all together you really get the piss off your not worth my time vibe. Guess the jokes on me and a week in I'm now more then $1400 out of pocket and counting not including what i handed to him down payment. Everything from passenger suv rated tires on a 2500HD (major safety concern) to a bad throttle body recall never done so now out of pocket to replace, drivers door hinge near falling off from being cracked and I'm sure the more I dig the more I find. I get an used truck is not going to be perfect and I don't expect it to be but this much out the gate was ridiculous. It didn't look bad at first its like things were just band aided to get the sale. Silly me being new to trucks thought I was getting a great deal from someone honest and trustworthy. Other experiences may be better and i hope they are. He didn't even explain his finance rates properly he just flew through explaining things that sounded good but you dont get a chance to read it til its too late so don't take his word make sure you read it or send to your attorney because this whole experience was supposed to be fun and rewarding and instead its became a costly nightmare. 19% interest with a 670 credit score is absurd. Was told interest was included in "fees". Nope. Now its too late to back out the second you sign. Will be getting personal loan to pay this off at approx 6% interest and much lower payment. Just make sure you deep inspect the vehicle and paperwork. Not one to give bad reviews unless theyre earned. The debt this has cost me is earned. Wish this wasn't the case. Was excited as all get out to have a truck now but gotta become a mechanic real quick to not go bankrupt. Lol. Not a way to stay in business simply slinging cheap bought auction vehicles with no care to the customers lives getting hard shipped for the discrepancies hidden or overlooked. Ohwell lesson learned in good and bad experiences. Im wiser for it now ill tell you that. I pray others have a more pleasant experience overall and that his "backing up" his customers improves quickly. Id be happy to rewrite this in a good ending if he did no problem at all. Its not the end just a chapter in a long book of life. God Bless. Update:: Called to see if there was a diesel i could go up to and get most of what i paid for this problem child of a truck i was shiested into seeing I just got it 3 weeks ago put nearly 2000 into it and not even used it 1000 miles. Seen 3 diff ones on their site. Called and spoke to a salesman who looked it up and gave me prices. I explained i was looking to trade up even after all the issues and money i was out i wanted to see if they could turn it around n make a believer out of me. I sit on hold for 5 min while he asks his sales manager about it all. On comes Dustin who follows by saying if you just bought that from me your gonna be so far upside down your payment would be double and he doesnt have a single diesel he could sell even after i was just told he did by the salesman and even as far as prices on them. Heres what this all boils down too... Dustins a damn dirty crooked criminal of a salesman. Blows smoke up your ass and does all he can to con man his way into your pocket and then he don't know you and surely don't want to hear from you again. Can only assume his karma will be downright shameful. I wouldnt be that far under if he wasnt ripping people off cuff and fist. I stand by my review and further feel dumb for even giving them a chance to correct their bad tactics. I'd stay far away.

Ameenah Roman

BAD BUSINESS!! DO NOT COME HERE! UNPROFESSIONAL...TELLS YOU TO FILL OUT A CREDIT APPLICATION AND DOES NOT PULL IT..SELLS FALSE INFORMATION JUST TO GET YOU THERE...MICHAEL "MIKE" IS A PURE LIAR. DO NOT GO THERE. CARS COME WITH NO WARRANTY ON ANYTHING AT ALL.

Patrick Foley

As I walked in, I was greeted by a crowd of motorcycles circling desks, but not by any people. At one, a salesperson was swearing loudly in friendly conversation with a customer, who was saying very little. In another, a salesperson was having a lively personal discussion on the phone. I walked out. Dunno about their cars.

Helen Banks

Yes, they will almost get you in a car. You will wait around all day. I was in there and listen to a worker be disrespectful to a customer. They are very slow and disrespectful. If you have to put 3300 down on a car why go to a real dealership. They want you to pay half deposit now, then 30 days later the remaining. Then your car note is due 2 weeks after your 2nd deposit payment. You will forever be in debt with them especially,if you don't have that other have of there deposit you will get your car repo. So you basically lost all the money you put down. These people are scammers. Please don't waste your time if your a single parent.Don't use these people!!! It is true but sad how this place is ranned.

Daniel Bellard

Me and my wife bought a car from here yesterday and I can’t express how helpful and kind Jamie was! She defiantly has made buying a car the best experience and if you go here speak with her I highly recommend her!!

Joseph Winget

Because the people there are helpful and friendly.

Lakin Frederick

We had the worst experience here!!! We made a deal over the phone because we live a few hours away and we was suppose to just show up sign paperwork and get the car. When we arrived the car wasn't even there it was in the shop! Then Tony the owner tried pushing us to get something that stunk and was dirty on the inside and had dry rotted tires and another salesman tried telling us they were perfectly ok! Then he only wanted to put $10 worth of gas in the car which didn't even give it 1/4 of a tank on top of it we was suppose to get our own temp tag! Never in my life have I dealt with such a crook!!! Then on top of it he refused to give us our check back that was going to be used to for the down payment. So I had to spend even more money on top of my husband having to be out of work a whole day to stop payment on a check because who knows if he would try to cash that check or not. Never again!!!!

maria villarreal

(Translated by Google) At Great American Auto if we speak Spanish for more information please mark Maria Villarreal (Original) En Great American Auto si hablamos espanol para mas informacion porfavor marcar a Maria Villarreal