Here you will be able to see the information of real people like you who purchase the services of Cavenaugh Kia (Car Concessionaire) in the area close to Arkansas.
Currently this firm receives a rating of 4.6 stars out of 5 and that rating was based on 486 reviews.
You may have noticed that it has an average rating is nearly the top, and it's based on a high number of scores, so we may think that the evaluation is quite reliable. If there are many people who bothered to leave their review when they've done well with the service, is that it works.
As you know, we don't usually bother to place tatings when these are positive and we usually do it only if we've had a problem or issue...
This Car Concessionaire is classified in the category of Car dealer.
So glad I was able to drop it off early & in no time they called to let me know they had already serviced my car. Still love my KIA! ;)
Arrived from out of town with my Kia making a strange noise. The majority of the personnel very helpful and friendly. Checked over my car quickly and effectively. The only reason I gave 4 instead of 5 was due to the rude counter girl. I felt she resented being asked any questions. But the rest of the staff was fantastic.
Best car buying experience I have ever had! Daniel and William were professional, but casual as well. No hassle and pressure but they looked out for my family in procuring the car we wanted. I very highly recommend them for your car buying needs. Plus they employ Veterans and with me being a Veteran also it makes me happy to help support other Vets. Thank you Cavenaugh Kia! You have earned my respect and praises.
Did not feel pressured about purchasing my vehicle.
Everyone was extremely nice and they got everything done in a hurry... They changed the oil, and several other things including a great hand wash... I got there at 9, They were done by 3... Great work, time, and people!
I can’t count how many greetings I got. So friendly!!! They worked with me and gave me an overall wonderful experience.
I had a wonderful experience with all the staff, they were very helpful and went above and beyond. I would recommend Jason and Clint to anyone, Honestly very helpful and I was treated with respect. These are definitely the people to deal with if your looking for a new or used vehicle!
Michael, my salesman, made this car purchase the easiest I’ve ever had!
Excellent customer service. If I could leave 100 stars I would.
The entire team did everything in their power to get me the car I needed and the payment I wanted. I will recommend this dealership to everyone I know.
Ladora is excellent she is really amazing and she made the car buying process and my car buying experience so pleasant and amazing. Thank you Ladora. Also love my vehicle. It has by far one of the best vehicle purchases I've ever made!
Made a difficult process not so bad. Would recommend them to anyone. Love the vehicle and the people there. Daniel was great
Fast, friendly service!
Cavanaugh found me the perfect car at the right price. The entire team is wonderful.
Great customer service even when it sleeting outside they was there to greet us
I recently purchased my second vehicle from Cavenaugh Kia. In hindsight, I should have gone elsewhere. The salesman was great and very willing to work with me. The sales manager was an absolute jerk. As long as that man is running the place, our family will not do business there.
These guys are nice gentlemen. Very kind and respectful. Really enjoyed the experience with them. Stay tuned...
got me in and out to fix a recall
I cannot begin to tell you how wonderful and accommodating Cavenaugh Kia Service Dept in Jonesboro AR is to work with! They made sure I had a loaner vehicle to drive while my engine was being replaced, which really made my life & work stay on track! They are all awesome people, but especially John! He always goes above and beyond to help me in every way possible! 10 stars for John! :)
Awesome Service everytime!! Fast as possible, exc communication, advises maintenance intervals but not pushy. Comfortable waiting area.
They have always taken good care of me and my vehicles. Been s customer for 6 years. They are always fast and have a pretty good staff.
Jon was working hard and got me worked in for my oil change and brakes on the back . Great work and thanks for the help.
The staff was super helpful and friendly. I got a great deal today and I highly recommend this dealership!
Very professional and extremely easy to work with. No hassle or pressuring! Highly recommend this Dealership!! A+
Great Deal and went way above to make the deal come true. Keep up the good work.
A little hard to deal with as far as price but we came to terms. Only wanted to put 1/2 tank of gas in but in the end they did fill it up. Ill be trading in 3 to 4 years. Ill give them another shot. By the way...love the car.
Great salesman Andy. Great job he took his time ,didn't mind explaining everything. After all papers were signed he took me to my car, and explained and showed me how everything worked. He is a outstanding salesman for this this company. Most important thing was he made you feel like family.
The people here in hot spring arkansans are so awesome they did everything and more and put me in a car Thanks to the team in hot spring my God bless yal
Relaxed and enjoyable buying experience. Derrick was great to work with and got me an excellent deal on my new Kia Soul! Was definitely worth the drive and I would recommend them highly! Cavenaugh Kia for the win
The service was amazing! Staff were very helpful and they made it possible for me to leave the lot with a brand new car. I would refer any of my family or friends there.
John the service advisor is very helpful
Awesome Job by the Cavenaugh Kia Service Department. I dropped my vehicle off before work, they called to let me know it was finished. They even cleaned my car! Great Service. Highly recommend the Cavenaugh Kia.
The sales people and the service people are amazing. Thanks for all you do.
We highly recommend Cavanaugh Kia! Best customer service. We really appreciate Rooster Jones and Mr. Black for their help in getting our son a new car! ❤️
My experience at Kia was completely different than experiences I've had at other car lots. The salesmen weren't pushy, and always made sure I was comfortable during the signing. I left with my DREAM Kia Soul. Thanks to Jon and William for the amazing buying experience!
I love getting my Kia suv truck services . I got my oil change and tire rotation this time around. I got all my work did to my truck here . If they find anything wrong they will let you know what’s going on with your vehicle . They also have a nice place for you to wait why your vehicle is getting service , free WiFi , free popcorn, tv ,bottle water etc.. it’s very nice they . They people are also nice to talk to as well . I give them 5 five
We were/are very pleased with the service that was provided to us by the staff at Cavenaugh Hyundai in Hot Springs. They were not pushy or aggressive and were very eager to work with us on our trade-in and getting us the payment we were looking for. We are very happy with our new Santa Fe XL Limited!!!
Great experience! Car salesman, Brad S, made it all possible! Will use again when the time comes!
Wonderful! Everyone was very polite and helpful...I'll do business with them anytime.
The manager of the service department is AMAZING. He's always the first to greet you when you arrive and he is not only extremely friendly, but very diligent about keeping you informed about your vehicle's progress and maintenance. They are quick and friendly but also very professional with free popcorn and refreshments available.
I cannot say enough about them. The customer service is the best I've ever had! The techs are fast, very friendly, and knowledgeable. Thank you guys so much for what you do.
I called this dealership last week when my alternator died in my Sorento( 6 years old and only 23,500 miles). The person in the service shop said they could take my car, but they would not be able to have an opening until July 1st!!!! I laughed hysterically and called Gateway Tire. My car was ready the next day. I will NEVER buy any car from Cavenaugh again. They are great to sell you a car but extremely lacking in aftercare service.
Awesome place to get a new ride lots of friendly sales man and women that work there
They were awesome,David did a great job
Went to look at what you had, the salesman was informative and patiently with me. The store fit the payments into my budget as I am a senior widow and live on a set budget. I ended up getting a 2018 Kona the only new car I have ever had. I am pleased with my experience with Hyundai. I venture to say that if I should decide to up grade I would feel comfortable doing business with you again
Excellent! Stephanie worked hard on getting us approved and telling and showing us about the features of the vehicle.
5 car dealerships later, I found these guys and had an absolute amazing experience!
Very friendly, fast service, great price for my car maintenance!
Service was quick and easy. I scheduled my maintenance online but arrived about an hour early. My service was done before my actual appointment time.
My purchasing experience here was GREAT! They went out of their way to find the exact car I wanted. This is my forever car. However..... the service department is TERRIBLE. After reading some of the other reviews, it's safe to say things have NOT changed there. Lack of communication with each other there, and with their customers. I've been waiting over a month now for a repair to be made. A part was to be in 2-3 days, ... after 2 weeks I finally called and wow they received the part in yesterday... they pick it up from work (NICE PERK!) to repair it a week later, but gosh we can't get to the tool needed (it's in the master mechanics toolbox and he's out for the day) so we will pick it up Monday or Tuesday (yesterday or today...) I called yesterday,... if we can get the tool needed we will pick your car up I'm told. Well, a day later, I'm still waiting. 8/1/17
Smooth and simple buying experience! Stephanie was wonderful! Highly recommend!!
Awesome experience. Daniel is the best
Cavenaugh Kia service department always does a great job! They’ve been servicing both of my Kia’s for over eight years.
I love their waiting room while you wait for your auto! You can hook up to their free wifi or free TV and enjoy popcorn and soda. They also have other snack machines you can choose items from. The car service is efficient too. They have everything written on a form and explain all so there will not be any surprises. I recommend this service!
Great customer service. Helped us find the right fit for our family.
Great experience with Cavenaugh Kia. Darrell and Morgan were amazing to work with. They said what they will do and, they did it. Your word is your bond and they did just that. They kept their word. My daughter car was towed in by a towing company and within hours they had her back on the road in her car. Thanks for your courtesy, your word, your patience, and your complete attention during our time in need. I pray that God enlarge your territory. Happy customers, blessed life! Thanks a bunch, Porter's
Great Dealership, Super Friendly Staff, and Knowledgeable No Pressure Salesman!!
Took my truck in cause it had a recall on it..it took a while to fix but they was very nice, friendly and helpful
No sales person had time to sale me a car.
It was a great place, highly recommend.
Very good service and very friendly and helpful.
Very much recommend,Kevin Smith really took care of me...!
This dealership made my sales experience very easy!
Service department has always provided me with quick & thorough service. Costumer Service representatives are personable making you feel like walking into a room full of friends rather than a waiting room. A++ as always!
So awesome!!! Daniel was a great salesperson. The whole crew was impressive. I was so happy, I was almost in tears. I will recommend them to anyone!!! I will always do my business there and no where else!!!
Was greeted by the owner Matt before we got out of our car. Everyone involved in the process was very professional I would recommend Kia Cavenaugh to anyone that is looking for a new vehicle with people who are interested in you and what you are looking for your family’s needs
Friendly and not pushy staff that is willing to do whatever it takes to get you into the vehicle that you want.
The best experience of buying a truck ever. Daniel shimasaki made it easy and fast, Not the usual 4 hours. Thanks Cavenaugh KIA
I had a wonderful experience buying my new Elantra here. They treated me with respect and were super helpful and knowledgeable. I would especially recommend Jim Scarbrough as your salesman if you are looking to buy a new Hyundai!
Was very informed, just a pleasure to have them service our vehicle
Love doing here, always fair and gets you the best price. Just bought my second vehicle this year!!
Really hard to get service scheduled.
From the minute I called Cavenaugh KIA and spoke with one of the servicemen, I explained what was going on and he listened to everything I said. He then began to talk to me about what they could do and what I could possibly be charged for, he didn't rush off the phone and he SOUNDED as if he was providing me SERVICE WITH A SMILE OVER THE PHONE!! I had my nephew to take my vehicle for me and he was calling me with the details of how prompt the service was, how informative they were and how kind the employees were, which makes me HAPPY that I chose to take my vehicle to Jonesboro, because although I purchased it from Kia/Little Rock, I'm so pleased with the services that I received from Cavenaugh, that I won't even bother driving there or to Memphis because CUSTOMER SERVICE alone means so much to me. Thank you all so much for your professional and thorough services. Denise Jackson
They are great. The staff is very helpful in whatever you need. They are the best.
The Sales men were okay and decently quick on realizing we were there. In which a few minutes afterwards a salesperson approached the individuals with me and myself as well. When it came time to purchase the vehicle we had picked, it took much much longer than it ever should have taken to purchase the vehicle. All the while, we continued to basically sit and wait for hours on end with no real update as to what ward transpiring.
Awesome and friendly , they try there best to get the best deals , They work hard for you ! You all Rock !
I was actually at Cavenaugh Hyundai. The staff; salesman, finance and service were all very professional, courteous and accommodating. I’ve been searching for a new car for months and went to SEVERAL dealerships this was the second we’re a salesperson actually came out to greet us! I love my Genesis G70 and will recommend Cavenaugh Hyundai to all my friends!!
Everyone was very helpful and friendly. James went out of his way to be helpful don’t know how we would have managed without him
Great service! Very helpful! I appreciate that they took the time to figure out a solution so they could help me!
Wow!! Very professional, and made my first car buying a great expensive! I will definitely be coming back
I was greeted at the door, was in/out in 20 minutes, and they started my car so it would be warm when I got back in. Very pleasant experience and compared to how I was treated on the phone by another dealership, will definitely continue to do business with Cavenaugh.
The boys were great to work with. We came in to look and left with a new car and a new truck. They were fun and did an awesome job.
The staff was very helpful, no pressure whatever. They got me the vehicle I wanted, in the color I wanted, with the features I wanted, without trying to sell me extras. I would recommend Cavenaugh Kia to anybody. Good people. Just had a six-month warranty checkup /oil change. The staff was friendly, professional, and answered all my questions to my satisfaction. My original opinion stands. They want your business, and will treat you right .
Kayla was very friendly and professional. She even pulled the car up to the door for me and cooled the inside down. Service was quick and friendly. This service department is great and I do not dread dealing with them. They act like my business is important to them.
A wonderful experience. This was my first time in the dealership. I came in for service and the staff exceeded my expectations. Thank you
If you go to Cavenaugh Ford in Jonesboro then just ask for Tyler Goad. He is a great guy that will help you find a great deal on a vehicle!
Very helpful sales (Stephanie).
I’m so glad I chose them, when I say I’ve been running all over the place trying to get a affordable ride to get back to and fourth to work I mean I looked everywhere. A friend guy of mines told me about a sales person that works here name Rapheal, and I messaged him on Facebook desperate about a ride and he told me to come in. The min I stepped foot in there and shook his hand I knew he was going to do his best on putting me in a ride and he did just that. He worked alday with me until he finally found something suitable for me. They were so friendly and nice. I didn’t need a co-signer and he worked with the cash I had to put down. I would recommend any of my friends or any one who’s looking for a ride and has their money to go to them. Very nice company!!!
Aaron Flynn is a great sales person to do business with, and explained the features operation in the truck I bought. Westin did a great job in the Finance Office explaining all the paperwork to me.
THE best team work that I have seen so far
I want to say thank you, to Dale Jones and William Black for helping me get a new KIA. They were really kind and helpful. When it is time for another new car I will go back to Cavenaugh Kia in Joesboro. Could not have ask for better treatment then I received.
William Black, Jesse Allen are Amazing at Cavenaugh Kia! Please Go See them for your Next Vehicle Purchase!
Cody Bobbit was awesome to deal with!
Nice service and very detailed explanation of what they did.
Fast and friendly service. Always meets my expectations. Always call to make an appointment.
Tyler Goad is one of the best salesman we have ever worked with. We where treated with respect and great hospitality. 10/10 would recommend to anyone looking for a good vehicle
Prompt and courteous service. Reasonably priced and the staff takes genuine ownership of every issue brought before them.
Bill Sims is the Best!!! Very Satisfied with his service!
I brought in my car for a tire repair and I was in and out in about 30 min! Super fast and friendly service. Definitely one of the best service centers I’ve been to!
They have awesome people up there... the entire time I never felt uncomfortable they worked with me and got me in my awesome Kia Soul
Bryan was great
I got a great deal on a 2019 Kia Forte. They were all very professional and honest about what was best for me. It's hard to find an honest dealership these days, but Cavanaugh Kia is the best.
Johnny on the spot....ready to help...nice clean property.....knowledgeable about the autos....extending their hand to help....they made us feeling comfortable
Already gave a positive review for my salesman Lonnie
Great customer service! Kayla went out of her way to try to make things easier . Very timely and painless repair process I have never been somwhere and had a good time when my vehicle was being repaired .
Came by to check into purchasing a new vehicle with no expectation of buying right away. However, the professionalism and courtesy of the staff exceeded my expectations. To my surprise, I left the same day in my brand new Kia Sportage. I love my new vehicle, and appreciate the fabulous experience.
I enjoyed my visit. It was a great experience. The team there were so nice to me and my daughter. My four year old grandson was with us and he received so much attention from everyone. They worked with me the hold day and was not going to let me leave there without a vehicle. I am so happy with my choice. I don’t like the monthly payments but that is the way of the world when you are not rich. Again thank you Team a job well done and Tom thank you for caring so much about your customers and working so hard to make sure one is really happy with their new purchase.
My experience was very long but my salesman Jon Light was very patient and very considerate he helped me get exactly what I wanted didn’t want me to second guess anything.. I love my 2018 Kia Optima...
I wish I could give them a zero sold me a overpriced used carl with hidden fees and upside loan I can’t get out of .waited a month to get service done on car that should have been done before I drove off lot and it’s still not fixed...
I had the best experience today at Cavenaugh Kia. Excellent customer service and Jeff and the Cavenaugh crew went above and beyond to put me in exactly what I wanted. I will forever remember my experience with them today and will absolutely continue doing business with them. Thank you guys!!!! You all flipping rock!!!
We purchased our Kia at a cavenaugh sale event at Black Rock. Well pleased with the service of the salesman and information on the vehicle we purchased.
Our sales representative was really helpful, and it made our experience great. Thanks Ralph!!!
Great people , handled business
Awesome experance.Dale is an awesome salesman and got me what I wanted
Michael and everyone at cavanagh Hyundai in jonesboro rock! Kevin thank you for the speedy paperwork! Will be sending you all Posey Peddler business cards so you can get some flowers!!
Great customer service!
They were very friendly. And no matter how many questions I asked they patiently answered . I love Hyundai's. They are very reliable.
Super Nice people!!
I purchased a 2019 Hyundai Sante Fe Limited. It was a pleasant process. Eric Berkey was an awesome salesman. He worked hard to get me exactly what I wanted. He didn't pressure me and try to sell me something I couldn't afford or want.
We purchased our first Sonta about 12 years ago and have enjoyed the car totally. Our experience with the sales person at Cavenaugh Kia was above and beyond. Chris was so personable and helpful, he made are buying experience enjoyable.
Daniel Shimasaki was amazing to work with during our car buying experience. He is knowledgeable without being pushy, and you feel like he is truly there to help you find the best deal. I highly recommend going to see him if you are in the market for a new or used car.
I went for check up and oil change. They have waiting area with everything you need. WIFI, Refreshments. Love the free popcorn! Service was fast.
Very professional and curious staff. Nice comfortable customer waiting area. Kayla made sure I was constantly updated on the progress being made on my car until completion. I was very satisfied with my Experience at Cavenaugh Kia.
Ms/Mrs. Ladora was very nice and explained everything to me and my husband. Very real. She was awesome to work with. Now the journey begins.
We would highly recommend Cavenaugh Auto World in Walnut Ridge Arkansas. Our salesman, Daniel Walton went above and beyond to accommodate us. The entire staff including the receptionist was very informative . If your looking for a new car check out Cavenaugh Ford Lincoln in Walnut Ridge Arkansas for the best deal. They treat you right. !!
The service was great. Michael Hooks did an excellent job with helping me find the perfect vehicle. I would definitely recommend purchasing a vehicle with the assistance of Mr. Hooks.
I enjoyed that Mr Danial made sure that I was pleased with the car I chooses and that messy payments was around my price range everyone was very nice and Bri kind to me
Smooth and easy vehicle buying experience.
The guys that we worked with yesterday were wonderful! The sales guys, manager and the finance officer were very nice and very patient and helpful! Derrick Powell and Jesse Allen were the two sales guys we worked with and I really enjoyed it! They made the long process fun!
The best experience I’ve ever had with a dealership! The whole team was great!
Super nice...Rooster was our salesman. It was quick & easy. Got a great deal!
Friendly, helpful and honest staff. Clean atmosphere. Best service department I have had contact with.
I love this place!! The Service Manager and John are the best! I highly recommend Cavenaugh Kia
It was a fast, friendly, great experience. I'll definitely be back for my next oil change
Service department was great i know they had other coustomers ahead of me but they got me out quickly with out any problems.my tires were supposed to be rotated and they didn’t even charge me for that because they think i waited to long.service department was fast courteous and kind and thanks Kayla for programming my phone for me. Thanks
We have used Cavenaugh KIA for the last 2 years. We love trading there
Fast, friendly, knowledgable, sales staff. I will highly reccomend this dealership!
Excellent service. Very friendly and helpful service in the office. Willing to go the extra mile to make sure of your satisfaction. When you go to Cavenaugh Kia for service ask for John.
Fantastic service!! Honest, authentic people who made a great experience possible!!
Kim and Barry made my car buying experience stress free and enjoyable. I couldn’t be happier with my new Sonata.
Everything was great except the customer service. Anytime that I have called I am put on hold- no hold music to even confirm that I was on hold- and when my called was picked up, it always seemed that I was a bother. Very short and rude when trying to schedule my recall. I really hate that the Walnut Ridge Cavenaugh could not do my recalls- they customer service is outstanding!
Fast friendly service
Staff was friendly and knowledgeable and answered all of my questions. Great job!
I am in Arkansas for a Funeral and under so much stress. The people in the service dept were so kind and helpful. I could not have ask more from them. Thanks.
Daniel and Tom did a wonderful job to help me find EXACTLY what I wanted and did all in their power to get payments I wanted.
I always recieve top-notch service here. The free popcorn, free bottled water, and free wifi and device charging area really make a difference. There is a nice childrens' play area inside as well. There is an older man who is in charge of the warranty service that my wife and I always joke around with, and he makes every trip a pleasure. The desk attendants are very welcoming, the service is speedy, and there are also snack and drink vending machines.
Great experience with Franklin, Coby Poe, and the finance man there. Nicest people to work with. I recommend them to anyone. I got a Great car at a great price! Thank you!!!
Very helpful they stay on top of stuff and even when you're gone they will keep in touch with you about Vehicles as they come in that you might be interested in
The whole deal was based on buying a vehicle with the understanding that we wanted different wheels. The sales manager said he would make it right. Once the papers were signed we heard nothing for weeks and then instead of what we were promised we had cheap hub caps placed on the truck that flew off within five minutes of being placed. We ended up buying on our own wheels and spending nine hundred somewhere else. Tried to get Cavenaugh to sell us the new wheels for half of the price and they refused. Lost a repeat customer for life over 450 dollars.
I had a great experience at Cavenaugh. Michael Hooks was very kind, and professional he was able to get me in the car I wanted in my price range. I would definitely recommend seeing him for your next vehicle.
Great experience and very helpful. Thank you very much!
We were very pleased with the service that Don and I received when purchasing our new 2019 Ford Ranger Lariat! Lonnie Smith was our Salesman and he did an excellent job we would rate him a 10! Thank you!
Great service. Very professional. In out out of there quick. Thanks to our salesmen they made everything easy. Bless everyone at Cavenaugh . You guys are awesome. Hopefully be back in a month to get my daughter a car.
Today was a wonderful experience. Thank you do much. A million times over thank you.
Everyone at Cavenaugh Hyundai are wonderful to work with and Hyundai offers great value.
I’m not an angry guy, nor am I one to complain or be petty. But from one human being to another, stay as far away from this dealership as possible. If you have already bought a Kia, stay away from this service center.
Best experience I have had. Very satisfied with service and personnel. Everybody involved did a fantastic job. Thank you so much for a wonderful experience.
I had a wonderful experience at Cavenaugh Kia! They have great customer service and a variety to choose from! Thanks for making my first purchase experience so fun!