Reviews of Cavenaugh Ford Lincoln, LLC (Car Concessionaire)

Tonya Long

I had my 2010 escape in on July 24th for a recall on the fuel delivery module. Immediately upon starting the vehicle while still at the dealership, I noticed it had a long cranking time before it started. This continued throughout the day, the long cranking time before starting. I could even remove my hand from the key and it continues to crank. I brought it back a few days later and was told that they tightened a fuel line and that should fix it. The problem is still persisting. Long cranking times before starting. This was never an issue before the recall was done

Jeff Pulikowski

I purchased a shelby gt350 and couldn't have asked for a better experience. Everything was ready upon my arrival and I was in and out in less than an hr. I have purchased many cars over the yrs and will say this was my best experience. Everyone treated me like I was family and congratulated me on my purchase. I would recommend Cavanaugh to anyone shopping for a car be it new or used.

Tim Kincade

This place always takes great care of our vehicles and we love the terrific customer service! Highly recommended.

Anna Echols

My experience with Cavenaugh Ford Lincoln was AWESOME!!! Everyone was friendly. Not only did they service my vehicle, but I was trying to purchase a plane ticket online and I was assisted with that too. Special thanks to "Ralph", the salesman who saw I was having problems and volunteered to assist me. Thanks again.

Perry Reed

CAVENAUGH Dodge in Walnut Ridge is number one in my book. The sales staff are friendly, courteous, and kind. They treated me like I was the most important person in the room! I give them a 5 STAR rating for sure!!!

Ida Emerick

Not very reliable on returning calls. I would call and leave a message and four hours later they still didnt call back. I understand people get busy because I work in healthcare, but good customer service does not make someone wait hours and never call back for a response. I had to ca several times to get an answer about my vehicle. It is the only vehicle I had to be able to go to work so I had to rely on someone else to drive to work and my kids activities. I was told one time they were short staffed and that's why they didnt call back. That should never of been told as it was an excuse and blaming others for not calling back. I was not impressed with the customer service in the service department. If I didnt have a warranty on my vehicle I would not of used that place.

Mark Loggins

I was told air bag recall would take 1 hour & that’s what it was

D A

The guy who waited on me was very professional. Will definitely be back for service

Howell Westbrook

Cavenaugh Ford has a terrific service department. Employees know what they are doing and are cheerful, obviously enjoy being there and made me feel welcome. Check in was fast and the work was delivered when they said it would. The waiting room was clean, very comfortable and had complementary wifi. The price was very reasonable and they checked everything to make sure my truck was in tiptop shape. Cavenaugh has performed all of my service work since I've owned this F150 and for an Explorer I owned previously and I've never been disappointed. I highly recommend Cavenaugh Ford.

Anthony Sanders

Nice time and nice people. Made the time there not so bad.

Angela Phillips

I’m not understanding why an oil change takes an entire day. My appointment made by “your “ department was for 9:30 and I didn’t get my car until 3:30. It’s seems there’s no service after the sale. My next service appointment with your establishment will determine if I purchase my next vehicle from you.

Donna Collier

Great experience! Very easy to work with Michael and will consider buying our next vehicle with Cavenaugh Hyundai. Thank you!

Layton Stockwell

The Cavanaugh team is wonderful. They found me the perfect car at the right price.

Jane Marzewski

The manager went above and beyond to resolve my problem. Thank you!

Brenda Butler

I only give this review a 5 because of the young man who helped me. He was patient while I whined and complained. I left TOTALLY disappointed but it wasn’t his fault. Cavenagh tech(s) COULD NOT program my keyless entry. Then it cost over $300 to get a new one.

Vince Hooper

Once again we’ll taken care of. In at 7:30 am and out by 9 am. Brandon even went online for me and filled out my rebate paperwork. Awesome!

Ava Leutholt

Cavanagh Ford was awesome -from the minute we called them and introduced ourselves ,,to them making an appointment for us at our convenience and then we showed up today and they greeted us warmly and they were wonderful and they came and checked on us in the waiting room while the service was being done and our service writer was just incredible. We will make certain and come back here for all of our future needs.

Dave Montgomery

Always too busy to have time to attend to customer needs thus inspiring no confidence in their abilities -- have had to repeatedly return for corrections. I own a repair shop in jonesboro and have been a customer at this location since 1984. I buy parts here for my business but do not get proper respect from these people. Losing faith in this dealership and Ford Motor Company !

Jim Robb

Had my preferred vehicle/specs on lot and gave me the price I wanted. Friendly, not pushy.

Sandra Beasley

Zach took care of me. I was in & out in record time. A two thumbs.

Aaron Uthoff

The service was great as usual but I am not happy because I was told it was my last free oil change. When I bought this vehicle I was told I had lifetime oil changes. It was one of the things that helped to decide to buy it. I was never told of any limitations. This is something that could cause me to take my business elsewhere.

Joe Estes

Every salesman looked at me but never got any help so bought hell cat from fletcher. Fletcher dodge great service

Emmery Nicholas

Worst experience. Got pushed off until I got upset. Got called & was told my car was ready.. showed up to pick up (Saturday)& was told it would be ready on Monday . Wow . Glad I could borrow a friends car or I would have definitely been out of work for this. When you tell someone your doing something or it’s done you do it & tell the truth. I would have been just fine picking up on Monday but when you call me & tell me Friday it’s ready that’s their problem! Total inconvenience!

Kimberly biskup

Oil change took less than 20 minutes.

Shaniquia Taylor

They were very friendly and helpful. I was in and out within 2 hours, and they even cleaned my car for me after they were done. They are A-ok in my book

Lin Rahrle

Great experience at the Cavenaugh Hyundai store today. Salesman Cody Green did a wonderful job. All the staff were friendly and helpful. Thank you, Cavenaugh!

Barbara Rowlett

Not this time, but on past occasions I have found it very difficult to get in touch with the service department. I was disappointed to learn that there is no pickup service for my Lincoln Navigator. This was touted as a service offered for the Navigator when it was purchased.

rhonda bottoms

Long line today for scheduled oil change but the guys were very busy helping move things along. It took about 18 minutes to drive through to the service bay. The guy that helped us found us options to get somewhere else while our vehicle was being serviced. Great experience and timeliness to get us off & on our way.

Michael Meredith

Found a car online that I really liked. After about an hour at the dealer, I left with the keys. Excellent sales team!

Tammye Creecy

I can in to test drive a Kia Soul but immediately didnt like it. It took the manager about two seconds to guide us to the perfect model for me. Turned my opinion of Kias in short time. Everyone was so friendly. I'm thrilled.

Ken King

Helped me pick the truck I wanted made buying it easy

Kim Robb

Cavanaugh Ford is my favorite dealer and service department of all times. They are friendly, helpful, and are willing to deal with you. Only concern I have ever had is the frequent turnover of sales people. You can't establish a long relationship with any one sales person but all that I have dealt with have been good.

Weston Boyd

I went 4 miles and it broke down again after I just spent 447.00 dollars to get it out of the shop I have had it in the shop 2 times in the past week and now check engine light is on and it feels like the engine is about to fall out of the truck. I am really aggravated bc I asked them to test drive it and it had the same mileage it had when I brought it in both times. So again I paid 447.00 for spark plugs and boots and I am telling you that was not the problem bc it's doing what I brought it in for the first 2 times but now it's worse. Brandon in the service department did a good job but the mechanics did not fix the issue.

Lance Nenninger

scheduled a drop off two weeks in advance for an oil change and a drivers side window changeout. They lost my first appointment and rescheduled. On my second, they didn’t have the glass yet because someone forgot to order it. On my third drop off appointment now and they forgot about it, so here I am waiting another hour at the dealership for them to get it done. Incredibly poor service, not what I expect from a dealership.

lamar rolland

Absolutely the finest staff we have ever dealt with. Personable, comfortable, knowledgeable, kind sales and finance staff. Tom Wagster you ROCK! William Black you ROCK! ROCKSTARS!!!!

Adam Booth

The staff were low pressure and very helpful in deciding on best fit for my vehicle needs. Will be back when it's time for a new vehicle.

Casie Parker

The visit was a bit lengthy but Cody, Tyler and Jakab made it worth while. We got the vehicle our daughter needed.

Jo Yawn

Tyler, our sales person was truly exceptional. He was very seasoned and personable. I never felt pushed into my decision. I had LOTS of questions regarding the cars we looked at and tested and he always knew the answers, especially about the features of each vehicle. He coordinated a detail job the day for me after the sale. While completing the purchasing paperwork, Jakob was on top of things and explained each form perfectly. Overall, a very good buying experience.

Alisha Chew

I had the pleasure of visiting Cavanaugh Ford Lincoln here in Jonesboro. Mr.Cole Robinson serviced my vehicle and got the job done! I would recommend them to all your vehicle needs. -Charles Chew

Gordon Morgan

Salesman helpful just didn't have what we were looking for

Amy COURTER

I was just looking to get an idea of what I might want to buy...but Cody was very helpful in finding the right car for me. Thanks to Cody and Jakob I'm now driving my 2017 Ford Focus!!

Kenny D

Great folks to deal with. Their service department has been top notch.

Lisa Martin

Stephanie answered all of our questions and concerns. She worked hard on getting our application approved and all.

Clark Tyson

Great service!!! Highly recommend!!

jim goodson

Wasn't a bad experience we made a deal

Julie Ramsey

Definitely recommend for all your car care needs.

Brenda Sanders

We found that Cavenaugh Ford is one of the best places around to buy a car. The people are so nice and friendly and treat you with the utmost respect. I'm proud to say we bought a car from Cavenaugh Ford.

Jackson Austin

Everybody was cool but it took 8 hours to get the job done

sade Williams

I shopped everywhere in Memphis and couldn't find what I wanted for the price I asked. I got with Michael Hooks at Cavenaugh and he blew me away with the deal I got. The GM of the company is very nice and upfront as well. I will Be a returning customer of Cavenaugh Hyundai!

Nicole Townsend

First time using quick lane, and I will be back! Very pleased with the price, service, and facility. Great place.

Asila Thomas

My experience today was awesome...i was in and out in no time ....Keith White was my salesman..he got me the best deal he could all my questions were answered and service was great.

John Arnold

Terrible service. My car sat for nearly a week with no one ever looking at it or calling me. After repeatedly caling to find out what was going on and receiving empty promises, I finally picked up my car and took it to an out of town dealership who promptly fixed the problem and gave me a loaner while the work was completed. I highly advise you to NEVER use Cavanaugh Ford in Jonesboro. I have since found several people who have shared similar experiences of being ignored and without a car for days on end with this dealership. Their promises mean nothing. Beware.

James Laws

There work has be great for years and I need my trucks as reliable as possible and Cavenaugh’s guys make that happen. I’m a very picky guy I want my parts installed and look like nothing happened. With my years of using Cavenaugh Ford all there mechanics take care not to damage the hardware like the nuts and bolts there never stripped or damaged it looks like a true professional has worked on my vehicles.

marcy hutcherson

I had my vehicle in for a repair and it came out with a $500 scratch on the hood. Of course they are saying it did not happen there. Normally pictures are taken when a vehicle comes in, however they failed to take some of mine..hmmm. convenient. I wouldn't give one star, but apparently you have to rate at least one to post.

Emily Heman

Ralph and and finance guy Jakob went above and beyond to make our vehicle purchase as enjoyable as possible.

Corey Straub

Update: The sales manager spoke with us and apologized, and offered to help us make a great deal. We didn't initially take him up on it, and went back unannounced. We ended up having a great experience, and my girlfriend ended up in a vehicle she just loves at a really reasonable price. The rest of the staff here is amazing and friendly, but avoid Aaron if you can. Everyone else went out of their way to give us a good experience. Original: 1 star, the salesman was very short with us and honestly didn't seem like he wanted our business.

aef984004 .

Aaron Flynn is the best salesmen they have. Make sure you ask for him.

Agri Business

I brought a 2013 F150 in, by appointment, on Wednesday, for brake pads and to have them check out a fluid leak. Cavenaugh kept the truck for 4 hours, and then informed me that the leak was a coolant line which needed to be replaced, but that they would have to order it. They also indicated that I needed front rotors (in addition to pads), but they hadn't actually done anything to the vehicle. However, they said that if I got it in on Friday (today) by 8:00, they'd have it out in 4 hours. I brought the truck in at 8:00 this morning, and went back to pick it up at 1:00. I was informed that they received the wrong hose and that they couldn't get the new part until late this afternoon. I responded that I would simply pay for the brake job and bring the truck in another time, to which they responded that they hadn't done ANYTHING to the truck, yet again. Because I had taken the morning off work to get the truck fixed, I had no choice but to take it and leave. If I set an appointment to have something fixed, I expect the service department to attempt some work on the vehicle. If complications arise, I expect a phone call and an explanation. What I don't expect is to set two separate appointments for work on a vehicle and have exactly nothing done.

Danielle Cara

I bought a used Subaru from them and though there was a hiccup in the beginning over a missing interior part, they made everything right by ordering a brand new replacement part. Honest people.

joe clark

I made appointment at 9:30 am to bring 2009 ford escape to have brakes checked. Primary problem was noise rubbing sound from right rear. As secondary, wanted oil service done also. They first performed oil service then cursory maintenance check then did nothing until 3pm when I called about it. Called me later that brakes were really dirty and 25% left. I approved replacing all pads and shoes. Had to keep it over nite. Had to call at 3pm next day to find out status. Was told it was ready to pickup. Brakes are making more noise now after service. I hope the cause is just too clean and new brakes not setting yet. Only more time will tell.

Desiree Beard

FANTASTIC, FANTASTIC, FANTASTIC! I shopped around on the web and drove over two hours to experience the very best deal in a 200 mile periphery of my location, and they did not disappoint! The entire staff went out of their way to make sure every question was honestly answered and insure a positive experience. I would highly recommend this dealership to everyone! Thank you for a great vehicle that will serve my family for years to come!

Brenda Wood

The sales associate Kevin was very helpful with buying our SUV. He was very patient with us asking questions and explained the answers very well.

Charlotte Pool

Jason was a great guy. Helped up through it all. The finance was great too. All the people we dealt with were wonderful

mary churchwell

Over charged me on a under warranty parts& labor. Then i asked for an itemized list of all that was done to my truck & it miraculously disappeared, and even the manager couldn't print me another one. Ladies Beware They Will Rip You Off!!!!

Patrick Richardson

Eric Berkey made it the best experience we have ever had car shopping. Thanks so much for your honesty and service excellence.

Phyllis Burkett

A week before Christmas I ran into a curb, wrecked my wheel. Cavanaugh ordered the wheel, loaned me a car, kept me informed about progress, fixed the wheel, cleaned out the car, and I was out and about for more Christmas activities. Thanks to the service dept at Cavanaugh Ford. Happy New year.

Kyle Singleton

Very friendly staff. They were able to get my car in and out for an oil change in no time! Very satisfied!

Ricky Corbin

Friendly staff, not pushy to make a sale, but they are willing to do whatever it takes to get you in the vehicle you want.

Glenda Hampton

I always have a good day when I take my care in for service, everyone is friendly,helpful and the service is great!!!

Jr

I called cavenaugh to get my truck in for a recall, I needed a certain day to bring in my vehicle for the repair they worked with my request and they assured me that my vehicle would be ready that day and I received a call from them about three hours later letting me know my vehicle was ready, I will be bringing my vehicle back for the service , they did an awesome job

John Irwin

Came in just to get an engine light code checked. It turned out to be a recall and they had the part in stock. The serviceman checked with service section and they said they could put it in in less than a half hour. So, I waited 20 minutes total, thinking it was being “checked”, and instead the serviceman came to get me and let me know they fixed it!

Keion latham

I was very please to have Micheal hooks jr help me get my new car thank y’all a whole lot.keep up the good work,we need good and far car salesmen

Lee McDaniel

Very helpful salesman. Fair price

Josh Ratliff

No complaints. Got my work done correctly in a timely manner and the staff was professional and accommodating.

Tonya Willard

Sales staff went above and beyond to give us the best deal that they could. We were given excellent trade in value for our vehicle. Paperwork time was incredibly quick. We will be repeat customers!

Julius Jarosz

Parts pretty high but didn’t charge me anything to tell me what I needed, most shops charge $60 just to diginose the problem!

Tim Steele

It everyone was pleasant and very thorough. Very nice experience with everyone

Wilma Pendegraft

Not satisfied with service department. Had appointment for my truck at 8:00am. Had truck there at 8:00. They said they would call me when they checked truck. They hadn't called at 12:00 so I called them. Service department didn't answer, person answering phone said they would have someone call me back. Hadn't heard gt anyone at 4:00pm. So I called again. When service department finally answered they said they were getting ready to call me. I call this bad service.

Bryan Austin

We have a brand new 2018 Ford Explorer that is under warranty and the radio is messing up changing stations on its own every few minutes. Service worker saw it happen and have video of it happening. They kept it overnight and we were literally told by the service manager that we were “out of luck” until they could prove what was causing it, because Ford wouldn’t pay for parts unless a faulty part could be produced, however no effort was made to even pull radio out, etc. to try and find the issue. Hard to believe that you pay $40,000 for a vehicle and cannot get it fixed when it’s very much under warranty. Taking it to Central Ford in Trumann in the morning where a real service department will take care of you. DONT BUY FROM CAVNAUGH. THEY WONT HONOR YOUR WARRANTY WHEN SOMETHING GOES WRONG.

Martha Green

I took my car to Cavanaugh Ford in Jonesboro Arkansas I am very please with the service they are all friendly courteous because a bunch of wonderful people

Sybil Sampson

I always have a great experience when I go here. I went without any appointment this time and was told it would be at the least 2 hours, I was in and out in about 45 minutes to an hour and that's getting my oil changed everything checked and tire rotation. This is the only place I go for my maintenance and I drive 1 1/2 hour to get there so that should tell you something.

Tim Armstrong

Excellent service as always. Service department always takes care of any service needs on the first trip.

daniel dearman

Sales rep was cody bobbitt he was just amazing easy to work with and had made the car buying process super easy

Drew Albrecht

We are traveling with our 5th wheel RV. Our F-350 needed work on the front-end. Zach fit us into the schedule, emergency ordered parts, and had us back on the road the next day. We are very happy with the service at Cavenaugh Ford.

dominic tarena

Service writer quoted a price that was $125 low of what I had to pay. And was delayed a day and a half of when to expect my vehicle back.

Kent Boydstun II

I am a loyal Ford customer and believe in working with your local dealership for maintenance and repair. However, since moving to Jonesboro I have found that the service at Cavenaugh is poor. I took my wife car in for replacement shocks/struts, then a noise began from the left side. They replaced everything, but this did not resolve the issue. Also, having a memeber of your service department tell your wife "the noise is fine, it's just the hub caps" is completely just arrogant and misogynist. It has taken over two weeks to get a response, multiple hang up from there staff, promises of returned calls. I will not be purchasing our next Ford next year from Cavenaugh.

Todd Roscoe

Usually only leave reviews if I am happy. Don’t like to give bad reviews- I just don’t return. But sence you texted me asking to rate my experience- here ya go. The $140 evaluation fee to check why my low beam on my headlight was not working- will be the last cent you will get from me. Especially when I told you it was not the bulb because I just changed it. I feel the $680 you require to change the headlight assembly is excessive. The possibility that it could be this expensive is something that should have been told to me before I let you even look at it. With prices like that I would hope for better communication on the potential cost. Thanks for letting me know the evaluation fee is good for 30 days to apply to the changing of the headlight - but I will just consider that the cost of my Cavenaugh Service Experience. I will return to my previous garage where they communicated my options and worked with me. Maybe Ford is needing the money so they can find better designers and engineers to come up with a headlight that works and doesn’t need the whole front end of the car removed to replace. The only reason I came there for service is because of how kind the sales team was when we purchased a vehicle. But after this experience - no more Fords and no more Cavenaugh autos for this family.

Jamie Taylor

Lonnie was a great help in getting us into the car of our dreams! He was incredibly friendly and fair.

KEITH MORRIS

Great service representative and employees at the dealership.

Larry Ladd

Great folks to work with. They strive to make you comfortable while waiting in lounge area.

Jonny Watson

Top of the line all the way

Richard Smith

Was a very bad service experience Our SUV was in the shop for close to six weeks with transmission troubles.everytime We called to check on it there was always A issue with the warranty company. Or the service writer was out. Bad communication between dealer and customer Finally got told ready to pick Friday after hours And it would not start.we had to get boosted Off to drive home. So it was really a bad experience to me!!!

Sondra Morgan

Brad Sutter was very helpful as well as worked with us to get the truck we wanted

Laura Russom

This was my first time at Cavenaugh. They are awesome!! They greeted me, gave me a place to sit and wait. They took great care of me and I was out of there in less than an hour. They have my business from now on!!

Jaime Jr San Pascual

Mr. Chris George is definitely an awesome car dealer in Hyundai Cavenaugh. Everything went smooth with his great assistance up until my car was released. He is also eager to know if I have some concerns in my car in the future. I'll give him 5

Linda Warren

It was great people was so kind an Godly an i give them 200 percent Thanks again

William Porter

Was taking our car in for service and decided to look around while we waited. Had been thinking about something larger than our current 2016 Lincoln MKC. Found a 2019 Lincoln Nautilus and took it for a test drive. Liked the size and the way it drove, but the interior and exterior color were not what we liked. Weston and Tyler performed a dealer search and found one that matched our desire. Made a deal and finished the paperwork in about an hour. Would recommend this dealer to anyone looking for a new car.

Chelsea Spencer

Best service I have ever received

joey gill

Top notch service all the way around!!!

Jimmy Hubbard

Car buying can be a very stressful and frustrating experience especially with the wrong salesman. Thankfully though that was not the case. This is the second time I have worked with Lonnie and both experiences were positive. I told Lonnie what I could do and he worked to see if that would be possible. I gave my word and stuck by it on what I could do. Lonnie gave me his word on what could be done and it was. Think it was a win, win situation. Lonnie is a great salesman. No pressure, no games. Just up front and dependable.

Marilyn Rowland

Came by to check into purchasing a new vehicle with no expectation of buying right away. However, the professionalism and courtesy of the staff exceeded my expectations. To my surprise, I left the same day in my brand new Kia Sportage. I love my new vehicle, and appreciate the fabulous experience.

Trinity and Kamarii good life

Thank you for everything. I love my vehicle. Jonwell done.

Mark Lamar

The staff at Cavenaugh Hyundai were all exceptional. They were helpful, informative and easy to work with. They provided me the best deal and I got the right sized vehicle for me.

big Mell

Have back brakes done on my van they did an excellent job thank you Cavenaugh Ford.. 7/21/19 apparently Cavenaugh Ford should have replaced my rear rotors and didn't.I had work done again because of a shaking that this van experiences.. I was told the rear rotors were too thin..they said I would have problems with those thin rotors..

michael rollings

Great place. Dog friendly

Debra Kisner

Dave Martin did a great job of getting my Expedition fixed. Mr. Cavenaugh was also very helpful with the loaner. Thanks all.

Charles Jones

Awesome job by Brad, Lonnie, and Mike. Appreciated everything they did for us. Love my new truck!

Sasceilley Moore

The experience I had with Mike Hooks was great. He got me the truck I really wanted which was 2018 Tuscon with a low interest rate. I got a great deal and I was in out.. I really appreciate it. Thank you!!

Karen Reyna

I have driven a Santa Fe for the last 8 1/2 years and loved it- so when looking for a new car I wanted to look at the new Santa Fe- I wasn't disappointed- not only did I like the car but everyone at the dealership was friendly and seemed genuinely interested in what I was looking for in a car.

John Amick

Almost won the new truck !!! 2 numbers off. Went and bought a lottery ticket and still lost. Lol

Lon Wisehart

Great group of people to work with, from sales to finance. Reasonable pricing with some additional perks such as free oil changes and reasonable additional warranty options.

Regina Ross

Best Customer Service iv ever seen. Zach was very helpful and so polite. They were fast on getting my vehicle worked on and back to me. I would recommend Cavenaugh Ford to anyone. Thanks Awesome Job !!!!!!

Dale Pritchard

They kept staring at the gauges in my ears and laughing at the track mark's on my arms. Recovery isnt a laughing matter. I've been sober for 3 days now. That's a start ain't it. Snobs,slobs and I even saw a full fledged goober gobbler but I kept my comments to myself now didnt I. That's the hardest part right now,getting stared at and not fu#@$&^ snapping at ppl. Oh well. They programmed my key. It took like 5 minutes but they made me sit in this corner booth so they could stare at the animal in the cage,having involuntary foot tapping spasms.lolz

Michael Varvil

Very pleasant experience. Had a enjoyable afternoon.

glenn french

Great job by all. I'm glad these guys are there to take care of my F250. With them I can count on my truck to be there when I need it. Thanks

Deena Burgess

David Brewer was very helpful and answered all of our questions! I totally recommend using their services. The staff was also very friendly!

Greg Watson

Great Experience no hassle at all!!!

Christen Lovelace

I am not pleased with the customer service. I will not buy another vehicle from them.

Andy Guyton

I had a recall on my vehicle, and the team at Cavenaugh Ford Lincoln we’re amazing! They set me up with a rental car and had my car fixed in no time. Excellent service and excellent people!

Angel Orr

Great customer service! Great bunch of guys!!

Deborah Collins

Had a bad experience. Took vehicle in when I checked oil before I started it the morning before it was 1qt low. They took it back in shop.and it came out full .They said it was fine.i guess miracles do really happen...

Greg Stahl

Great place to buy a vehicle!

Brice Collins

I had a recall notice for my passenger air bag it took over two months and three different people telling me they would order the parts and call me for an appointment and it never happened. I finally called Fords Complaint line to get it taken care of.

Jamie Hill

Overall one of the best experiences I’ve had buying a vehicle. Jimmy Stevens probably the best salesman to work with in the state, done everything he could to get the most out of our trade and told him what we would give for the new one and he made it happen. If your looking for a different ride go see them.

Randy Shopher

Quick service. Had noticed low tire pressure from cold temps and was going to break out the compressor. After service I checked pressure and they had already filled them. Thank you, Cavanaugh!!

Sharon Walton

We highly recommend Cavenaugh Ford Lincoln in Walnut Ridge Arkansas. Our salesman Daniel Walton went above and beyond to accommodate us. The entire staff to the receptionist was very informative. If your looking to buy a new car we highly recommend Cavenaugh Lincoln.

Jerry Cook

Young man took great care of me .the service was fast .price was good . M

Betsy Dozier

Excellent service, quick turnaround and an extra wash and vacuum that I didn't expect!

Paul Pickrell

Tried to contact them through their website on eve of 6/6/2019 about a 2018 Ford F-150. I rec'd an automated response stating someone would be contacting me. this was under Weston Dwyer's email. I sent a response to that email around 01:00pm 06/07 and have yet to hear from them as of 08:30pm. I am glad to hear business is good. Happy for them.

Billie Payne

Got our oil changed. Very professional staff and friendly

Cailyn Cliff

Tyler and Jakob make one heck of a team. They got me the vehicle I wanted and needed at a price I could afford. They went above and beyond to put me first, they weren’t just trying to sell me a car. They genuinely took the time to listen and worked until they got me the best deal possible. Hit up Tyler at Cavenaugh Ford if you’re needing an easy, pleasant experience finding a car and let Jakob work some financial magic.

Brent Baxter

Good selection, not pushy, but service department doesn't always tell you the truth. They told me via phone my vehicle was on a lift and almost ready, but I could see it still sitting in the parking lot where I left it.

Cynthia Powell

Went up and beyond to help us. Mike vook came in on his day off to help us with our purchase.

Carson Haley

I Have always liked going to Cavenaughs Ford, some of the best folk there is at a dealer anywhere that have been. Good team

Velma Sierra

Thank You so much for making my experance so easy. I enjoyed your help.

Susan Shanneil White

Quick service. Able to get in and out without an appointment. However, we were informed that they’re no longer doing the earned service rewards bucks and that what we had accumulated since purchasing a new vehicle in August was null and void. Disappointing to learn.

Freddy Bowen

I contacted Cavenaugh on Wednesday and asked for Sevice Department. My call didn't go through so the receptionist took my name and number and told me that the service department would call me back. I never got a call so I called again On Friday and was scheduled. I was told it would take a hour and half or two hours to complete my oil change and they would call me when it was done. I called back a little after 4pm and after some searching they found out it was done. I went in to pick up my truck and the service department could not find my keys. I looked around and found them on the cashiers desk. There was one other customer in the room at that time. In my opinion, the service department needs some organization and follow through of what they tell the customer they are going to do.

fdl1961 .

Great service, great waiting area friendly people

Keith Holland

Freindly service and good deals I highly recommend shopping here .

Stephen Replogle

I brought my MKZ in for an oil change on Tuesday. I was going to Memphis and planned to pick up the early Wednesday. I called to let Brandon know that I MIGHT make it back before 5:30 on Tuesday. Sure enough, I arrived at 5:29 and the car was ready. I’ve always been very pleased with the service dept. at Cavanaugh. Thanks.

Tera Olivi

This is the best dealership I’ve ever worked with! Extremely happy with my experience from the day I bought my vehicle to today’s service appointment.

Deborah Metheny

Kyle worked very hard to earn my business. He answered every question I ask in person, on the phone, and thru text. Everyone there was great. Kimberly got me in and out with the paperwork. Awesome team!

Tommy Bagley

Everybody extremely nice and Helpful!! Will always come back . Thanks to the Lord Team. Great Customer Service.

Lori McElyea

My Mustang suddenly started making terrible noises one Thursday afternoon. Mr. Brandon quickly reviewed my information and got me checked in. He advised that unfortunately due to the repairs in before me they may not see it until Monday. I was pleasantly surprised by his message that my car was all ready to go by Friday morning. When I picked up my car and paid for the repairs, every person who helped me was very courteous and friendly. Thank you for the fantastic service!

Kyle Hall

Tai and Derek were great to work with! Tai always kept me informed on what was going on with my repair and gave me a ride to a car rental. They were courteous and the whole staff was friendly.

Zachary Geelhoed

They got me scheduled in quick and did the airbag recall in less than an hour on an old ranger. Wish all my service went as well. Thank you Cavenaugh service Department

Karen Andrew

Good deal and Kieth White was a very good salesman

Shirley Yancey

Would like to thank Cavenaugh Ford for their assistance in helping me get a new car Saturday. Could not have asked for better help than what I got from Ed and Jacob. Plus they were super nice. Thanks guys. I love my Camaro. BTW---my family about flipped out. Asked if I was going through mid life crisis. I told them I went through a few years ago and this time was old age crisis. Thanks again.

Kim Sloan

Very pleased with the customer service we received at Cavanaugh SuperCenter. A special thank you to James Jones for being a wonderful salesman.

Marqusha Evans

I had a great experience at Cavenaugh. Michael Hooks was very kind, and professional. He was able to get me in the car I wanted in my price range. I would definitely recommend seeing him for your next vehicle.

Bonnie Gentry

Cavenaugh Ford gave us the best service when purchasing our new 2019 Ford Ranger Lariat! Mr. Lonnie Smith was the Salesman selling us the Vehicle . We would rate him a 10. Thank You! Don and Bonnie Gentry

Elaine J

The service department at Cavenaugh Ford is very nice. I only gave a 4 star rating because I have had an air conditioner issue since day one with my 2016 Escape that they have never been able to fix.

Matthew Hall

Fast oil change and the service writer Cole was very good. Will definitely come back and see them

Joyce Huff

I am so happy about my new purchase today. Shaun Gina were very professional. They made me ☺ and I'm still smiling. Going forward will be a wonderful experience. Out of all my years of car purchases I felt like I got what I wanted. Along with all extras. Thank you all so much for this opportunity.

Tammy Trammell

I've never had a better car buying experience than with cavenaugh ford! Jacob and Aaron were fantastic! I couldn't have been treated any better, and they couldn't have made it any more simple that what they did! Thanks Guys, and thanks Cavenaugh! T(Freeman)Trammell

Jo Ann Coleman

Brandon was easy to work with...accomplished everything I wanted...wonderful service

jackson clayton

The guy at the service counter was nice but it took 3 and a half hours to get my oil changed. I got there when they opened and was the third person on the list. Other than the overly long wait for oil chang it was good.

Adam Cox

I would definitely recommend visiting Cavenaugh Ford Lincoln in Jonesboro, AR. My experience there today was great and the facility was really nice as well. Everyone working there was friendly, kind, and professional. Incredible wash/ detail from the service dept and staff. I will be a repeat customer!