Reviews of Lithia Kia of Anchorage (Car Concessionaire)

4434 Old Seward Hwy, Anchorage, AK 99503, United States

Average Rating:

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We offer you all the information of real people like you who purchase the services and products of Lithia Kia of Anchorage (Car Concessionaire) near Alaska.

At this moment the firm receives a score of 4.6 out of 5 and the score has been calculated on 867 reviews.

You must have seen that it reaches an opinions average is practically the best one, and it is based on a large number of reviews, so we may conclude that the assessment is quite reliable. If people have bothered to value when they've done well, is that it works.

As you know, we don't usually bother to write opinions when these are positive and we usually do it only if we have had a problem or incidence...

This Car Concessionaire corresponds to the category of Kia dealer.

Where is Lithia Kia of Anchorage?

REVIEWS OF Lithia Kia of Anchorage IN Alaska

Joshua Kitchens

Keith Anderson helped us out when we bought our beemer here. Great guy, really upfront and helpful.

Emmanuel Woko

Chris and his boss took good care of me by getting me into the vehicle that I wanted. I truly appreciate all their help.

Jasmine Jackson

All the guys were great they got in in a brand new reliable transportation for me and my kids!!! Sam was amazing very knowledgeable and caring!!! I will definitely be sending my friends and fam to y’all.be blessed !! Everyone there is amazing !!!!

Samantha Octuk

Working with Chris was amazing! I came in said what I wanted, he took me to three vehicles and the first one was the winner! Thank you so much for your time!

Bernadette Sanchez

Lithia Kia is an outstanding car dealership. They take the time to make sure customers are completely satisfied. They have so many outstanding vehicles from which to choose to purchase.

DJ John B

Keith Anderson was an excellent representative, very relaxed and personable, willing to go the extra mile for us without pressure. We flew in to town and had an appointment to buy a Toyota, but because of our experience with the folks at Lithia, we drove home in a Kia and love it! Thank You, from the Martin family

Jessica Schneider

I would ask for Jake, only person I like to deal with. He is a straight shooter and has great customer service. And if Jake isn’t available anyone there will be helpful. They made things right after my horrible experience at Lithia Dodge of Anchorage. Thank you Lithia Kia of Anchorage.

Lorraine Akpik

They were quick and Understanding they take care of there customers give them Thumbs up

Brittanee Raburn

Chris help us find a good van that would fit my 3 babies and the extra large stroller we have!!! They where super friendly and understanding with me and my babies! Chris really took his time to explain the van to me and answer my questions and I will send all my family and friends to see him!!! Thank you so much Chris M you helped us make the impossible possible and my growing family love the van!!!!

Skylar McElwee

Shawn spent his whole afternoon working with me and my boyfriend helping us get a fantastic deal on a great car. Shawn and the others at Kia went out of their way to find any ways to help lower the overall costs and monthly payments to our car. They didnt try to sell us a car that was outside our budget or rip us off with extra fees trying to make a quick buck. Shawn helped us through every step of the processes, super genuine guy and really cares about making sure that the customer has the best options and choices for the highest quality that They can still afford. I really appreciate Kia anchorage for making me and my boyfriends first car experience such a great experience! If you're looking for a car, stop in at Kia and ask if Shawn is working.

Shawn Mcgrew

Great experience and no hassle.

Tiffany Rothenbuhler

Excellent customer service, no pressure to buy, worked with my budget and what I needed in a vehicle to help find me the perfect one. Our Salesman Sam and his GM, Eric, were friendly, knowledgeable, and quick with the whole process. I would definitely recommend Lithia Kia of Anchorage to anyone!

Suzanne Uahinui

Jake was awesome to work with, down-to-earth, no worries kind of guy. It was in and out--I love it.

Mhyrrlin .

The great staff here were helpful, informative and sensitive to my needs. They even financed me when I was almost positive no dealership would I appreciate them coming through for me when I needed it most!

Rebecca Boyd

This was my first purchase from a dealership when every single dealer turned me down Kia lithia was there! Love you guys thank you for putting me in my new car!!!

AniMike V

Chris was great and extremely helpful. And Augie worked a miracle and got us in a 2016 Kia. We are so glad they went above and beyond to get us this when they could have easily sent us out the door with how difficult things were. Thank you guys so much.

Theresa Tunley

Did not like that they lost the key the boopity thing unlock the doors and lock the doors they have me in some other car they didn't explain things you know this is my first time buying a car ever taking a loan out to buy a car I didn't have the same person I talk to every time I called every time I called they let me talk to a different person there was no women working there they were all men I don't know I'm just I don't think I'll ever buy another car again from a dealership after this experience I will save my money and buy a car flat out I'm sorry we couldn't understand each other

Emily Hunter

Richard was great and made the process of buying my car quick, easy and stress free!

Nate Bennett

Very helpful and knowledgeable about vehicle financial sales and processes, i would recommend to other first time vehicle buyers.

Ricky Stewart

Spending 4 to 5 hrs at the dealership was the only down side. Every thing else was amazing and helpful. Salesman Chris Mathis And Scott in finance were super helpful.

Tiff Concepcion

They’re helpful when they want you to spend money. Went in with a budget of $400 a month and they offer/show vehicles that ranged at $700 a month and vehicles I didn’t even want to look at. Didnt listen at all. They’re only helpful when it’s profitable for them. My husband traded his previous truck he got from here in at a different dealership and tried breaking the warranty he had through kia and sat for over an hour waiting while other people were being helped. If you’re not going to give them a profit then they dont put your needs first at all. Very pushy people.

Sara Rowe

Amazing team! Tony did everything he could to get me into a car. I’ve been to so many dealerships trying to get into a vehicle but have never been so satisfied as to say I got my first brand new car at Lithia Kia of Anchorage. Thank you Tony, Richard, and the Finanace team for being so awesome! I’ll be sending people your way in the near future.

William Heim

Great service! Got me the deal I wanted

Julie Baylor

Awesome Service had my oil changed and my window looked at. Elizabeth was Awesome. Truly Appreciate the quick turn around and Great Service.

Bene C

People were friendly and helpful. Always get an oil change , and I like that they don't always tell me I need something else done like other dealerships do.

Jaydon 808

Keith is an amazing sales person, wasn’t expecting to buy a car that same exact day but he made everything happen while I was at work and all I had to do was come in and sign some papers. Had an amazing experience at lithia Kia of anchorage : )

Pepe Alvarez

Super professional attention. Fast service.

Brian Andrews

Very palight helpful good people thanks

Carolyn Crandell

We had an appointment for an oil change and dropped the car off 30 min or more early. So 2 hours for an appointed oil change.

Desiree Adams

Love these people!! In my budget they were able to help me get a car that would best fit my budget..

Breanna Taggart

Came in skeptical as I had a rough trade in and had several bad dealership experiences in the last several months as I’ve looked for a new car. As soon as I drove onto the lot things felt different. Eddie was my salesperson, and I instantly felt like despite the rough trade he was in my corner and motivated to get me into a new vehicle that I loved. The atmosphere at the dealership was friendly and welcoming and each person I dealt with was incredibly reassuring and again, motivated to make something happen for me. It took some work, but I drove off the lot same day with my little dream car! And they gave me more for my trade than I was expecting. Thank you Lithia Kia of Anchorage! And Thanks to Eddie, Richard, Abraham, and Dylan in finance for being genuine, so reassuring and pleasant to work with, and for getting me into my Mazda!

Jolie Rardin

I didn't even buy a car, but they still drove me home. They were very friendly and worked with me to fit my needs to the best of their ability. Would highly reccomend.

John Kehr Jr

Friendly service advisors; repairs completed sooner than extimated.

Declan - Lexa

Highly recommend Keith and Richard. Keith was very professional and helpful. He worked hard to get us in a car that fit our wants and needs with the payment we wanted. Much appreciated!!! Alex&D'Lori

ThisGurl .

Johnathan was so awesome! He made sure everything was took care offor my brand new car, showed me around the shop, made me laugh and gave me some advice. I had very little to worry about buying a car. I felt really comfortable around him and he made it feel so much easier than expected.

Maureen Tua

We came in to trade my F150 2011 for something with a lower interest rate and a lower payment. Richard Suesue was a very good in selling the car. He's smooth and convincing. We ended up with a 2014 Dodge Ram and with a higher payment and a low interest rate. My husband likes he's truck. Thank you for all that you guys done. Good job Richard.

Jessica Nevarez

Great place! Richard and Sammy both were great and not to mention Abe and Jim. They were all great!

Chase Staege

Nice people, great customer service especially Chris Mathis

Michelle McGee

I’m so happy with my purchase from Lithia Kia of Anchorage. The staff was extremely helpful. I never felt pressured to buy something. I truly feel as though they wanted to help find the best vehicle for me. And they did! I definitely recommend Lithia Kia of Anchorage.

Paige Pingree

Excellent customer service! It took a little longer to get my oil changed and car detailed but they made sure to keep me informed and comfortable. Thank you!

Jeremy Steiner

Richard is great quality of used vehicle inspections is poor truck had many problems. Once again though Richard s is amazing they just need to up their inspection and quality on used vehicles

Diana Justus

I felt very welcomed and no pressure to purchase. Eddie our sales guy was terrific and very pleasant to work with. I had one of the best experiences there. Would recommend others to check them out.

Raymond COX

My experience with Kia of Anchorage was phenomenal. Josh and Chris were the best salesmen I have ever dealt with. Zero pressure, excellent knowledge, they had answers to all my questions. And then there’s the Stinger GT2, what an amazing car! I’ve been lucky to have some amazing vehicles in my life but this is my favorite! KIA did everything right with this car! I drive all the way across town to go to the store just because it’s so good! Many thanks to everyone at KIA that helped me. Ray

April Luff

They are all great. they all should get A++++++ in my book. that is what keeps me coming back for the last 10 years

Taylor Grohol

I was very impressed with the service I received from Lithia Kia. Purchasing the car was the BEST experience I have ever had with a vehicle. Richard and his manager of sales went above and beyond to find me a vehicle that not only fit my family needs, but was in my price range as well. Dylan in Finance was quick and efficient and spent the time necessary with me to ensure I understood everything within the contract I was signing. The service department was also phenomenal. There were some things that were missed in the original inspection of the vehicle and I was able to drop off the car the very next day to be looked over. At this point more parts were needed and there was going to be a wait for me to get my vehicle back so they put me in a rental car with a full tank and kept me updated on the progress daily. When my vehicle was completed, we were having a hard time arranging a time for me to be able to drop off the rental car and pick up my vehicle so without hesitation Lithia Kia sent someone to my house with my car and to pick up their rental. I highly recommend this dealership and hope to have many more great experiences with them in the future.

Paul Kopecky

Great service and staff! Made buying my new car fast, easy and painless.

Martin Moody

Not a bad place to shop.

Colton Breeden

Terrible dealership, terrible sales service, trying to get every penny they can. Sold me a truck that they said their mechanics looked at that had a terrible shake and claimed it was from the lift and tires, i am a mechanic myself so i started looking into it and found that all the tires were unbalanced. They proceeded to not pay my car off so i am still having money pulled out of my account to pay for a car i no longer have (which they paid me way under kbb trade in value for). And i still have not recieved my registration for the new truck. Absolutely terrible experience and i will never suggest them to anyone nor purchase another vehicle through them

Carol Stone

Got my new Kia Sportage yesterday from Keith Anderson would highly recommend he's a great salesman and all the staff very friendly, awesome atmosphere two thumbs up

alan mcqueen

The phone contact left a little to be desired however once I talked to a service rep directly the work, the ride back to the office and pick up went smooth. Everything was done without any headache.

MyPage My Sh#T

I will say the salesman was very nice and helpful. The huge downside is we purchased a vehicle just for it to break down on us on the highway. The vehicle was a recalled vehicle and should be on the road. Kia has my vehicle and their paying for it. Just very disappointed that they didn't do their job making absolutely sure the vehicle was safe to drive. Especially since the recall was just last March 2017

Michael Jordan

I have worked with Chris Mathis on purchasing two new Kia SUVs this past year. He is really great to work with and has a positively great attitude. He makes the dealing process enjoyable—which i don’t state lightly. I also found working with Matt in finance great because he patiently and knowledgeably walks through the many challenging questions I had, and, was able to find better interest rates on loans than my banks offered. Chris and Matt were also able to help me secure additional rebates that some people may not know are available. I would highly recommend working with Lithia Kia of Anchorage to find a great value on a very nice, reliable, and greatly designed vehicle. Their staff is outstanding and make Lithia Kia of Anchorage my local dealership of choice.

Stephanie Toomey-Johnson

Lithia Kia always goes above and beyond for me. Their customer service in both their sales and service departments are top notch! Highly recommend

jessica yoon

I just wanted to say that I recommend Chris Zello, if you even head into Kia , he is willing to try getting you the best rate for you and your new vehicle! Overall very satisfied with my purchase on my new vehicle (:

Norma Zepeda

Sam and the rest of the Kia team worked really hard to have us drive away in a car we loved. They did everything they could to make it fair and affordable for us. Sam is by far the best salesman we have come across. He is kind and down to earth and put us at ease immediately. Overall it was a great experience.

Kyes Syes

Service staff was forthcoming and dealt with us very honestly, and Kia honored their estimate. The work they performed was excellent and they went above and beyond to ensure we had transportation while our vehicle was being repaired. We will return for any other maintenance or repairs our vehicle might need. Thank you for hiring such a professional and dedicated staff.

Lavonne Sanford

Chris Mathis is an excellent salesman, he helped me get approved & I would recommend him if you ever go to Lithia Kia! Thank you Chris for welcoming us & provided good customer service!

Alexi Hooper

We had an excellent purchasing experience. Professional, knowledgeable and helpful staff made our experience a good one. This is our 3rd Kia purchase, the second from Chris Mathis. He answered our questions, worked to help us find the right fit and kept us laughing during the long process. We will look forward to working with him again the next time we need a vehicle.

Olesea Shier

Love this guys.. service is always great

Angela Peter

I received great service at KIA once again. This will be my 3rd vehicle. All of the guys at the sales department are top-notch.

Jerrold Bell

Nice comfortable waiting area, the staff were extremely helpful, and the oil change was quick and efficient.

Chaevez Calibuso

Chris Mathis from Lithia Kia of Anchorage was great he provided us with great service experience!

Jenna Stevenson

The guys down at Lithia are so helpful and really helped get me into my dream car! And at an affordable price! Thank you Jim Shanklin for all of your help sir!!!!

Wilson Naneng

Best Place to shop for a new vehicle, they have a great team and awesome service.

cruceta l

Please use extreme caution going into this dealership, they will sell you an used car knowing the car has multiple issues. The salesman Richard will keep texting you letting you know he is working on a deal to make the situation right and is just buying the dealership time so the bank can repo the vehicle, the general manager avoided multiple attempts to schedule a meeting to remedy the issues. Additionally, the bank that they set you up with is somewhere outside the United States. Lastly, the general manager stated that Lithia does not have a legal team to handle this type of issues, overall the worse place you can visit to buy a car if they see that you are desperate they will use that to rip you off.

Eileen Ewan

Elizabeth in the service department did very well, she met my needs for my KIA Sorrento, I was having trouble with the blower on my heater and the blower was fixed in the end, they replaced the resister first. Thank you Elizabeth.

Kaitlin Lewis

Kia is amazing!! Chris Mathis & Edward went above & Beyond for me, and I literally couldn’t have asked for a better experience. I had my 2.5 year old with me for the few hours I was there, & they literally catered to him in every way possible. All the staff is super friendly & helpful. I went in (after already buying a car), wanting a trade in quote & left off the lot with a brand new beauty. I’m so thankful for them. Only dealership I’ll be returning too. :)

SaMoAn_GaNgStAh

I Cannot Stress Enough How HELPFUL Chris Mathis Was For Me! I Am A First Time Buyer And He Made It Such A SMOOTH Process And Made Me Aware Of Do’s And Dont’s When it Comes To Purchasing A Car(Me Being New And All) And It Was One Of the Easiest Things I’ve Ever Done! Highly Recommend Chris Mathis Of Lithia Kia Of Anchorage!!!

Christian Foster

Pretty poor. Oil change scheduled two weeks in advance. Made it on time. Was told hour and a half before it could get started. Rescheduled for Saturday at 8 and the person said they thought the oil change could be done that morning.

Christine Morgan

They've always been really great about squeezing me in even when they're busy and I don't have an appointment.

GEORGE WYLAM

Richard and his staff, including the finance department really put effort into finding the best price and financing deal for me including making additional price reductions on the vehicle to fit my budget without raising my down payment. I bought the Kia Rio LX and absolutely love it. It is a dream to drive and is a smooth ride on the road. I am also finding the fuel mileage to be higher than the 32 mpg that is listed. I will be making my next vehicle purchase with Lithia Kia and will recommend both the vehicle and dealer to my friends.

Josh Boots

I had excellent customer service and couldn’t be happier with my experience. Eric and Richard made sure the buying process smooth, start to finish. I highly recommend Lithia Kia of Anchorage if you’re in the market for a new or used vehicle.

Ross Shorey

Went with Kia and I am completely amazed at how well they took care of me. I sent my son to them the next day. We both are driving brand new cars. I am totally happy With Matt in the financial department at Lithia Kia in Anchorage Ak. He took care of both my son And I. 5 star reviews from me. Kia has stepped up their game.

Charity Snyder

The atmosphere was friendly. The Lithia team was professional and welcoming and the showroom was clean and accommodating. I would reccomend considering Lithia Kia in Anchorage as a stopping point during your next trip to A-town.

Eric Dale

Excellent service and attention all the way through the process.

Christopher Godwin

Great experience, ask for Richard. Trust me, you won’t regret it!

Destin Arie

Lithia Kia of Anchorage restored my faith in Salesmanship! Back home I worked for Chrysler Jeep Dodge & Ram. I got to see behind the scenes of everything. When I went to Kia I was fortunate to have the most honest, caring, patient, and knowledgeable salesman ever. Who would have thought this day would come? The salesman was not pushy. He basically showed me every reason why I should have the Kia. It’s been a few days and so far I am excited about my purchase. It’s just what I needed. Thank you Samuel for going above and beyond to be the best at what you do! I’m a happy customer thanks to you!

Fale Faumuina

The staff here at Anchorage Lithia Kia are AMAZING. Everyone here made me feel comfortable from the moment I walked in til all was done and I walked out with keys to my new vehicle. Never pressured into anything at all. Thank you Very much for a great experience.

Fabiola Marks

The best experience ever!!! I found my dream car and people at Lithia Kia were the best, especially Chris Mathis. He was funny, friendly, helpful and did an outstanding job helping us getting the right car for me which I am in love with. My black 2018 Kia Forte S is the best!!!! I would totally recommend Kia for your future car, not only will you be pleased to find that Kia cars are high-rated, but you won’t regret the experience. Kia members are the best!!! Go with Chris Mathis!!!

sarah kepler

Lithia Kia of Anchorage made everything come together for me, and got me into a new Sorento... When no one else in town could get it done! Chris Mathis went above and beyond to get all my needs met. He made this experience one I will tell all my friends about. I recomend going to see them for all your new or used car needs. Once again, Thank You!

Eric Stoltz

First experience with our Kia the other day, was a good one. We will bring it back. We did have to call 3 days after the day we were told it would get the diag to see if it was look at or not. 5 stars if we didn't have to call to remind them our car was there. The two service folks we worked with gave us excellent customer service!

Nelya Shapoval

We worked with Mike P. at Lithia Kia of Anchorage. Couldn’t be more happy with our experience. Mike helped us find exactly what we were looking for in a vehicle and provided us with all the information we needed to make an educated decision on our purchase. Highly recommend Mike P. at Lithia Kia of Anchorage for your next vehicle purchase.

Life of: Matt

Ricky Suesue helped my family and I big time. From finding the right car to getting the excellent rate and all. What a blessing, id recommend Kia to EVERYONE, especially to Ricky.

Mar Bird

The guys did a great jobs together as a team work. If you are having trouble elsewhere, stop at the Lithia Kia I’m pretty sure they can work with you in their power of great outstanding customer service.

Sophia Mercure

These guys are wonderful!! Augie did an amazing job getting my family & I into a brand new vehicle! I couldn’t be more happy/excited!

Rakiesha Walker

The salesman Matt was awesome from day one! He pushed to get me into a reliable vehicle and got me into one that I never thought I could afford! I would recommend this establishment to anyone looking for a great deal and awesome service!

Melody Sarian

Elizabeth was great!

GAMING WITH ROBMONEY AK907

Great service I have bought 3 cars from the best and top salesman at Kia. ( Chris Mathis ) is the guy to go see for every car u need

Talah Passi

Thank you brother SAM FAITELE for all your help to make my husband's dreams come true, He really do love his new 2019 KIA SORENTO ride, you're awesome and you always the best

Suzzette Jarman

It was super easy to get my new car.

Mike Spann

Both Sales Managers (Scott and Abraham) and my Salesman Ed were very professional and helpful. Scott found the right vehicle with a really good discount. Ed and Joshua gave me a good overview of all the features and gadgets... Dylan the Finance Manager explained all the paperwork very thoroughly and let me make my own decisions...

cora griffin

Service members are friendly. Very informative. Very helpful. Although I was informed that when you get your vehicle serviced that they wash/clean your vehicle. I have yet to experience that. Otherwise I like their service.

Stephanie Phillips

Awesome staff. They will work with your financial status.

Janies B

Outstanding service from Chris M. Senior citizen user friendly. Culturally sensitive handling and decorum par excellence

ak db

I use to recommend Kia. Now having second thoughts. Feel like I can not trust them anymore

KK Krazy World

Amazing service!!! Chris is now my go to guy. I’m so happy, got into my first ever brand new car and it feels amazing. Got everything I wanted when I came in.

Camille Abrego

I have been their customer since November 2012. While I started out really liking the experience when I took my car in for service it has become my least favorite experience. Over the years the Sales people, particularly their manager, have become the worst stereotype of aggressive sales shark. They used to have a shuttle service which was very handy to drop you off at work and pick you up, but the hours of availability dwindled until they stopped it altogether. I just found out today they call an Uber and pay for it, but they called one for me and gave out my personal information (name and phone number) without my consent. I really don't like them anymore to deal with, although the car services are excellent. I am tied to them because I have the oil change for life service paid for, but I don't recommend anything else. Nonmelennials beware, they just don't get privacy issues; your phone number and a name tied to it are as good as a social security number in the wrong hands. Just beware.

Erik Sprungman

Terrible experience by far of any dealership I have ever experiended. Even when I contacted Lithia's Corporate office to notify them of my experience they defended their "General Manager's" behavior. DON'T BUY anything from them. They lack integrity and defend their bad behavior.

Malcolm Atteberry

Very well run shop.

lavrentie ukatish

I'm 21. I just bought my first car and they were very helpful on finding the right car. Everyone's always smiling and the vibe in the store is enjoyable.

Savanna Paladino

I had the worst anxiety about buying a brand new car. My credit score isn’t that great and I didn’t have a lot of money to put down but these guys helped me out. The service was excellent; between Richard, Sam, and Dylan, they rocked. They made me feel really comfortable, there were no surprises except that I came in for a vehicle with more miles on it and was expecting to put more money down but they got me a better vehicle with less money down! Thanks y’all!

Charlie Bagg

Awesome experience. I was helping my daughter buy a used car. Went to go take delivery of the car and the dealer took out a door dig and also put new tires on the vehicle, we never asked them to do this. They went above and beyond!!!

Lily Beaner

Richard was awesome! I got my new ride and he made the entire experience of buying a car easy and was very helpful! Went above and beyond to provide great customer service!!!

Poyer Sauafea

Great fast service.

Fu’ameleke Sefo

Fast and reliable service, and customer service was really on point ♥️♥️♥️

Roberta Urena

I love each employee I interact with at KIA. They have excellent customer service skills and their mechanics rate a 10 too. Thank you KIA

Gerald Tyson

Never thought I’d own a KIA, but now, here I am. I went to several dealerships trying to trade my SUV in with three requirements (not caring if it’s new or used): AWD or 4x4, 7 seats and no minivans. After getting a run around at every dealership and being offered vehicles that were no where near what I asked for (unless I wanted to spend $60k-$70k), I finally went to KIA. Chris Zello was my salesman and within 10 minutes of pulling into the driveway, we landed on an option that fit my guidelines and that I liked. From the greeting to the closing, the procedures were organized, the customer service was excellent and the deal was fair. I really enjoy my new SUV and I would gladly buy from here again!

Cheryl Biesemeier

Thank You Richard Suesue for all your help today! You’re the best!

Allan Carraway

Chris Zello helped us find the perfect car and helped us make a great deal on it. We couldn't be happier with the professionalism and care they provided us. Lithia Kia really took the stress out of the car buying experience.

Erin Lidgard

Matt and Forrest made my car buying experience extremely positive and pleasant!

Sid McCausland

Eddie is a very engaging and accommodating salesman who exhibited all the patience required to guide me toward signing on the bottom line. It was a 5-star experience in all regards except my inability to get the price down to my preferred max, hence 4-stars; but my wife is thrilled so all is well that ends well.

Pao Vang

Very fast and straight forward. Didn’t hide anything with me about the deal and what needed to be done. When I submitted my credit app for a bad credit auto loan, their sales representative, Chris Mathis called me and I told him my situation with bad credit. He said, “ I can gurantee you 100% we can get you approved.” When I went into the dealership, he may have been busy with another customer but he got me with Chris Zello, who was very helpful and worked with me. Their sales team and finance team is by far the best I’ve seen and worked with. Two thumbs up for Lithia Kia of Anchorage! Go and see the two Chris and sales manager Scott!!!!!

Kapono Medeiros

I really loved the customer service and got me a new car really love this dealership

Crystal Renee Selivanov

Was not treated fair and the staff was unprofessional talking about big johnsons and Tyrone. Then some guy came in the room and didn't like that I refused to do business with him and told me to get the f out and was hiding my registration in his office because I refused to work with him.

Angel Aranda

KIA helped me get into a vehicle right when I was ready give up!!! The reps were very kind and were didn’t judge me or my circumstances

Beth Holdman

I needed a reliable car for work on my budget. I walked in to Lithia Kia of Anchorage to inquire and checked around. Chris Mathis helped me with all my questions and concerns. He is very knowledgeable, and polite, no pressure. I am very pleased the way he handled the sale professionally. After all the financial paperwork was done, signed and delivered, I left with a brand new Kia Forte XL. Thank you Chris Mathis for all your help and patience. Excellent service! You are a good asset to the Lithia Kia of Anchorage. God bless!

tony medrano

I honestly went into Kia optimistic on if I would be able to get a new car on no credit being my truck was going downhill on me quick. And lone behold I was put in an amazing brand new vehicle that I now feel more confident driving. Incredible expertise and impeccable service. I’d highly recommend this place to anybody. Especially if you’re in the position I was in. I look forward to the road ahead and happy to be part of the family.

nina vignola

The easiest car buying experience I’ve experienced. Chris was knowledgeable and patient - extremely patient when it came to choosing. I never saw myself as a sedan person until I test drove my Audi. This dealership went above and beyond the normal standards. They listened to what I wanted in a vehicle, answered all my questions and “held” my hand during the financing with zero pressure.

Zantrez Armstead

Shout out to my dude Sam, great personality great dedication. He helped me find the right kind of ride, it’s smooth. Thank you

백태산

Excellent customer service.

Dustin Dederick

Worked with Richard in Sales, fast quick and easy. Would definitely recommend.

Tina Green

Chris Mathis worked hard to help my son get into a new and reliable car. Chris really explained the details to be sure as a first-time buyer my son understood what options were available to him. Chris remained patient to find the right terms and payment structure for a difficult situation. The second car has made mine and my son's lives much simpler. Thank you Chris for working so hard to help us become mobile and free. Tina & Terrell

Philip

Went to Anch. looking to buy a vehicle to replace the one a moose took out. Drove through the Lithia lot and met Mike P. Wonderful salesperson! He showed us a lease Sorento that just came in. The wife and I loved it but was a bit over our budget . They came down , we got a warranty and a great deal. Thanks Mike P. ! Need a great new or used vehicle , Mike is your man ! The Volks

Melissa Powers

I have a great experience with Richard there at Lithia. He went above and beyond for me. I was totally blessed with the greatest customer service!!! He showed great enthusiasm and even made it to were they worked within my budget with being able to buy a 2019 brand new car with only 11 miles on it. I totally recommend Lithia. Everyone made such a difference and was great towards me. Thanks Lithia!!!

Jesse Merculief

Always great service! And great people! I have bought cars from them for over a decade, and always a smooth process. Thanks Litha Kia! Christopher Mathis is your best sells man!

Tineshia Sims

I absolutely love Lithia Kia. They go above and beyond to help and please you.

Lamara Lainei

Chris was very friendly, professional & trustworthy! He has great customer service and made my visit worth it & memorable! Thank you!

Brian Norton

Fantastic team! Richard was friendly, personable, and professional. Helped me get into a vehicle I can depend on!

Chrysti Leigh

Caring and attentive staff in the service department. I M never disappointed!

Hokutaylor Sulu

Awesome customer service. Didn’t get what we wanted but they made sure we got what we needed which was a car period. Appreciate Sam and Richard for all they’ve done to help us get the truck. Stay blessed USO’s. Next time I’m going straight for the pizza for real for real. Again thanks my USO’s.

krystal brown

Chria mathis was amazing if I could do a 15 stars out of five stars I would. Very nice very professional will definitely do business again

Cal

So I went here 6 day ago to fix my dad's car because it's making squealing noise and I told them that it's probably the serpentine belt but I told them that I'm not sure. the lady said they going to inspect it and check it. an hour later they said the belt needed to change so they changed the belt the squealing noise stoped and charged me $198.77 then I went home I started the car this morning I hear knocking sound I checked the hood the belt was coming off the pulley so I told my dad and we went back and they checked it again now they need to change the pulley and belt cause it damaged and charged me $214.15 so we paid overall $412.92 just to fix one problem my Dad felt like got scammed.

Linnie Grace

The staff was super friendly and helpful. My car was done a lot sooner than I expected and I really like the text feature where they send you updates on your service.

Luvell Brown

It was one of the most pleasant experiences I have had in the almost 2 years I have had my Kia. Elizabeth went above the call of duty to provide the level of service I have been waiting for. The bar has been raised great job guys.

Jose Diaz

Great staff and competitive pricing

Elizabeth Her

Jonathan Earley did an amazing job as he helped me last minute while it was closing. The best most patient, understanding, and dedicated salesman I’ve ever met. He was able to get me into the vehicle I came in for as I am recovering from the loss of my husband a few days ago. And without a vehicle due to death, Jonathan without hesitation continued to help comfort, listen & crunched numbers to find a way to make the vehicle work. Lithia Kia, My son & I appreciate the great sales team that you have, and I hope that we all continue to see more of your team and growth. The environment, people, and vibe there was nothing but joy and genuine care for the customers.

Christie Rodriguez

We had a great experience buying our second vehicle from Lithia Kia of Anchorage. Augie was great to work with and really went out of his way to find the right car at the right price. The rest of the team we're very accommodating as well. They even helped plug a tire for my teenage son for free when I was out of town and he had picked up a trebble hook scouting out fishing locations. Thank you, Lithia Kia of Anchorage!

Sarah Kramer

Great service, however, follow up questions will go unanswered. It was fast and super easy to get my car. Nice people.

Chris Allyne

They were very helpful as soon as I stepped in, helped me find a car I liked and worked super hard to find me the best deal.

Brycen McAllister

Excellent people that treat you like family and work their best to get a deal that is fit for you.

Janet Amerine

Great service great customer service. Great employees.

Jailene Garcia

I came in thinking I wasn’t going to get a car or that it’d be a long shot but yo.... Richard is that man! He got it done and even tho we were there for a long time I’m really happy with my car. The whole staff was so welcoming and nice to us. It definitely made the wait a little easier.

Rosie Drew

No pressure, no hassle. Very easy to work with. That’s why I bought two vehicles from Lithuania Kia!

Lisa Lindquist

Excellent customer service. Josh was great to work with and made the process seamless. Can’t say enough good things about Lithia Kia of Anchorage.

Rebecca Love

Josh was great to work with and it was a pretty smooth process from start to finish. Pleased with the car I ended up with and the price. Also, they were great with kids during the buying process. Thanks!

Jenny Lizz

My experience at Kia Lithia was amazing!! They had picked me up from my residence. Once we were there it was nothing but excellent services and worked really hard to get me in a vehicle around my budget. Everybody there was really friendly , fun and really makes you feel welcome. Next thing me and my child we’re leaving in a new car. I highly recommend in going there if you happen to be seeking a new vehicle. The experience was all worth it!! Oh and one more thing if you walk in ask for Richard he made it happen. Thank you!

Elizabeth Gilliam

I was a little skeptical at first because going to the dealership you automatically think that they’re going to pull a fast one over on you, but when I met with Chris Mathais at Kia Lithia he was so understanding & really helped me get into a car that was well within my budget. & I love the fact that they have the warnenty plans for their cars’. If you’re looking for a trustworthy reliable salesmen please go see my friend at Kia Lithia name Chris Mathis!

Renée Felber

Richard S. at Lithia Kia went above and beyond to help ease the buying experience was less nerve wracking for me. He answered any and all questions I had, and reaches out to ensure even after my purchase that the car fits my needs and overall how it is going. I had absolutely no issues with anything or anyone! I highly recommend Lithia Kia to anyone and will return in the future!

mmadarrin .

These folks know the business. And one of their core values is "Earning customers for life." That takes work. And commitment. I know this personally, as I'm an employee as well, although I'm not skilled enough to be a car salesman I do work for the sales team, and so I see them doing their thing everyday and it's quite impressive. That said I sure got a sweet older model GMC truck that I purchased from them. And the numbers, as in largest volume of sales in the state, don't lie. They've got some very nice vehicles at great prices and an amazing Finance team that will get you in one. Check them out, people.

Hai Lung Lee

They weren't helpful at all. They just want your money. I bought a car from them with an extended warranty that cost me $4000. They couldn't figured out that my car needed a horn. I took the car their twice and both those times they couldn't find the problem. The first time I left the car there overnight and the second time I waited for over 4 hrs.

Jeremy Smith

Do not buy a used car from this place. My wife went in without me and had to have a car that day, they sold her an 06 ford focus a year ago for 12000$. No power locks/windows, no accessories at all. Recently they sent her a letter saying she could refinance and possibly get into a better car. The better car was a 2018 kia Altima for $25000 only problem was her ford focus trade in value is only $ 1000, she still owes $6000 on it. Dont buy anything from kris mathis. He will rob you blind.

Meg Phillips

The guy was friendly and helpful. He didn't seem bothered by my rambunctious 18 month old wanting up, down, running around etc and was plenty patient with me while I dealt with the little imp, despite it being closing time.

David Padilla

I was treated with so much respect. Richard, my dealer, called me on my time and worked hard to make sure that everything was fine with my schedule and helped me find the best car for me. When I first walked in I felt like priority number one. James, who was in charge of the finances, did his best and got me the best deal and warranty. I highly recommend this place to anyone. These guys are looking out for you, I promise, they're the best

Marlina TuuagaBanks

Brought a car had dog hair all inside the seat told them about it they told me to bring it in for detailing. I did that waited maybe about 2 hours and still had dog hair in it stains the chairs and roof of vehicle. Was told they would contact me about the recall part never received a call. I continually call them on a daily basis no one knows nothing when I ask about it and they would call me back but still no call back. I told them about the noise I hear from the engine the mechanic guy say just bring it back when I'm ready to change the oil..... mmmmm yeah this is my first and last.

Jocelyn Atwood

The sales team was fine, but avoid purchasing any service packages. The service department does not communicate, and leaves you hanging. I had to arrange my own drop off because they would not call me, and our first servicing was not completed and I also had to follow up to ensure it was taken care of. A lot of leg work required on my part for something I clearly overpaid for.

Kyle McClanahan

Sales department will do anything for their customers. Buying my car was easy peasy. Worked with me on my needs and got me into a vehicle quickly. Service department is atrocious. I went in for my oil change, and the first thing I see when I get back in my car is the “Oil Change Required” notification. They reset it, and then I notice that someone had reset my Admin Key to a “MyKey”, adding a speed limiter to 80MPH, and a volume limiter for the stereo. They deflected blame for a while (there was literally NO reason for an oil change for someone to be tinkering with the system options on the steering wheel, which is how the key is reset. It took them over 45 minutes to basically tell me “you have to go get your other admin key(thank god I had a spare at home) and reset the key yourself”. Took me 2 minutes and a YouTube video to figure that out myself. I will NOT be going back for service. They also did their “inspection”, and didn’t note the Low Tire Pressure monitor that was on when I brought it in. They actually cleared the alarm without checking the tires and didn’t say a word about it. I do not trust them.

Aleece Smith

I love the shuttle service that the dealership offered while my car was being worked on. Also, I was unable to pick up the car due to my extended hours at work. So, one of the gentlemen at the dealership delivered my car to my job. Awesome customer service. I will definitely use Lithia Kia of Anchorage again.

Business Hours of Lithia Kia of Anchorage in Alaska

SUNDAY
10AM–7PM
MONDAY
9AM–9PM
TUESDAY
9AM–9PM
WEDNESDAY
9AM–9PM
THURSDAY
9AM–9PM
FRIDAY
9AM–9PM
SATURDAY
9AM–9PM

PHONE & WEBPAGE

Lithia Kia of Anchorage en Alaska
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