Reviews of Porsche Birmingham (Car Concessionaire)

3001 Tom Williams Way, Birmingham, AL 35210, United States

Average Rating:

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We have all the reviews of people like you who use the products of Porsche Birmingham (Car Concessionaire) in Alabama area.

At present this business gets a rating of 4.8 out of 5 and the rating was based on 233 reviews.

You may have noticed that it reaches an feddbacks average is basically the best one, and it is based on a very large number of scores, so we can be pretty sure that the score is quite reliable. If people have bothered to give their feddback when they are happy, it works.

As you know, we do not usually bother to put tatings when they are good and we usually do it only if we've had a problem or issue...

This is classified in the category of Porsche dealer.

Where is Porsche Birmingham?

REVIEWS OF Porsche Birmingham IN Alabama

Cheryl Herritt

Tracey is fantastic!!! His explanation of the service to do is exceptional. He knows the cars, their issues and the car service is done in a timely basis IF parts are there. Which is not his fault. Tracey and I are friends as well as my guy for professional service

Stan Holland

Absolutely wonderful service from Mr. Robben Tindle and his technicians. I had to tow my Porsche to Birmingham and upon arrival, he scheduled my service in the middle of the day. The service was thorough and he was prompt in notifying me of the status and made solid recommendations. After living in the north and being new to the area, his personal touch made me and my wife feel welcomed and treated us with dignity and respect. The icing on the cake was knowing that the dealership does an incredible job hiring veterans of the armed services. As retired Army officer, it was great to talk and share experiences with another veteran. I look forward to my next visit. They were not able to clean my car due to the lateness of the hour, but I was invited to stop by when in the area to get it done. Kudos to Mr. Tindle and his team!!!

Bruce Greene

Excellent service is the hallmark at Porsche of Birmingham. Prompt and thorough work - professionally done - is the expectation. I've not received anything less in the years I've dealt with this store and its staff.

Preston Goldfarb

Always courteous and efficient!

Philip Royall

Steve Hewitt sold me an upscale Boxster S. Of the six comparable convertible vehicles in this price range I chose the Porsche. I've never driven anything like it; gorgeous, functional and solid inside and out. It is an exemplary and fun driving experience! It was also a pleasurable buying experience. At least once or twice a week people ask me questions about it. Recently I went back and traded in my 718 ☹️ for an upscale 911

The Power of Choice

Corey was the best sales person

Kenneth Thompson

Great buying experience. Michael Freeman went the extra mile to get the deal done, including driving down to Tuscaloosa to pick me up so I could take delivery of my Porsche. It was as easy of a buying experience as I've ever had.

David H

I was very satisfied with the service I received from Porsche Birmingham. I had a short shifter installed on my 2008 Carrera. Tracy (Service Advisor) handled everything in a very professional manner. The facilities are first rate. I waited for the work to be done, and it was completed in the time promised. Thank you for a job well done....

Joshua Argo

My experience with their service department was excellent. The level of service I received exceeded my expectations, and repairs were completed in a timely manner. I will definitely continue having my car serviced at Porsche of Birmingham.

jim hunter, jr.

I think Porsche of Birmingham is the best Porsche dealership that i have been to. I went to Montgomery AL. Atlanta and Florida to look at the Porsche Macan.Birmingham was for the best.Salesmen Steve Hewlett was the best.I was walking looking around to get some floor mats and other items and some one came out of the shop and ask me did i need some help.I SAID THIS GUY IS GOING TO WORK ON MY CAR ! The dealership was clean and the service department.I GIVE IT FIVE STARS!!!!!

Steven Mccornack

This has been THE most positive experience I've EVER had with a Porsche dealership. I had my 1985 911 Targa shipped out to Birmingham from Oregon this past May. The car has been in my family since new - purchased in January 1986 - and is all-original. But it had been in storage at my folks' place for several years. Not only did the folks at Birmingham Porsche help me coordinate shipping delivery straight to their service department, but they immediately got the car in and did a full PPI on it, and produced a detailed report of everything that needs to be done. Throughout the process, they gave me multiple different recommended options, and were consistently friendly, courteous, and kind. For instance, the engine is due for a rebuild. But I just can't financially swing it right now. Instead of ANY hint of judgment or pushiness, they were completely understanding, and were like, "Don't worry AT ALL - just bring it back in when you're ready!" :-) In particular, Rodney and Tracy went out of their way to take phenomenal care of me and my car - treating me throughout as if I was a millionaire owner of a new 918 rather than a UAB Professor with an old 911. I cannot begin to tell you how much it means to me to have guys who truly LOVE these cars - and are dedicated to taking meticulous care of them - right here in town. They will be the ONLY ones who handle my "baby" from now on. You can trust your beloved Porsches to them as well! REVIEW #2: For some jank reason, Google won't allow you to post MULTIPLE reviews, even if you have multiple EXPERIENCES to share, so I'm doing it this way. I was driving my 911 around town, and started feeling my right heel slip on my floormat. If you're an old-school Porsche owner, you immediately know that this can only mean ONE thing: master brake cylinder. :-( Sure enough, got home, put my hand on the mat, and it came up shiny and wet. SAD FACE. Immediately took it to Porsche Birmingham. Figured they wouldn't be able to get to it for days, but instead they had it checked out within 24 hours, even though I (obviously) hadn't created an appointment in advance. Two days later a new master cylinder had been installed. When I picked up my baby, I was STUNNED to see that the floormat had been STEAM-CLEANED - along with the PASSENGER one as well. They even DRIED them, prior to my pickup! It's the little things, people, that speak to quality in service. When asked about it, both Rodney and Tracy were like, "We didn't want your mats to be soiled!" Exactly: thoughtful, considerate, and meticulous. A++ Folks.

Cj Young

Good customer service we've ever been , interms of Porsche product

Adrienne Reed

Own a Lexus bought at Tom Williams, a Jaguar and Porsche. Lexus service is always great. My first Porsche service experience and it was great. My service guy Richard is fantastic. Professional knowledgeable and fast service. Highly

Matt Panepento

I have purchased numerous vehicles from Porsche of Birmingham and could not have had a better experience. From the time I walked in the door to the time I drive off the lot I felt like I was dealing with family. My every request and …

Pete Morgan

Great experience. I am a retired new car dealer with over 40 years owning the businesses. I had never purchased a car that wasn't from my old dealership before, and was pleasantly surprised to find my treatment was just like I expected from my friends and employees at my dealership. Bernard, my salesman was very friendly, professional and knowledgeable. He made every effort to accommodate my purchase decision. The Audi FS 5 was the car I wanted, but due to limited supply in the Southeast it was difficult to find the exact car. Every effort was made by Bernard and Sam, the sales manager, to find what I wanted. After the purchase, Jordan handled the paperwork quickly and was great fun to talk with about the process. This is a well run dealership with a very professional staff. A great place to do business.

Brandon

I felt quite welcomed here and quite comfortable. The staff are great and helpful people who will make you and your Porsche feel cared for.

Cowanda Reynolds

Good staff pleasant experience

Brian Cab

I have brought a Boxter to have a transmission gear replace for the soft top, it was done but when drove the car home notice that the telescopic adjustment on the steering wheel was moving free, brougth the car back to the service dep. next morning and now they are telling me that the steering column needs to be replace, how this happend ? The steering was working fine when I brought the car and now I got it back with a problem . and service dep. says the steering column cost $2,000 . I need somebody who can help with this problem , I don't want to pay for something somebody else broke

Bryant Gilmer

A little snooty. Was there for a wheel lock key that they kept on my customers last visit. Service guy Tracy was VERY accomodating.

Juan Pablo Claude

Friendly people, excellent service and nice cars.

David Stopak

The service rep, Lee was very personable and listening to my needs and concerns. The whole process was smooth and preformed quickly.

tcape100

Steve was very thorough and responsive on the phone. The service at the dealership exceeded expectations. The entire process was painless and very professional. The only little glitch was the detail shop not doing a good job the first time but they detailed the car much better the second time. My buying experience from Porsche Birmingham was excellent and I would buy from them again and reccommend everyone to check them out before buying a Porsche.

B K

Had a very positive experience purchasing a car from 4 states away. Chuck and Bart were extremely responsive, attentive, and patient with all of my questions and requests. Outstanding sales department!

Joan Currier

My servicing was a shining example of the best service. I happened in as a result of being nearby for routine oil change and was out in an hour. Best service ever! Joan Corr Currier

Joseph Nabors

Absolutely love everyone there. They are always very professional and courteous.

Mike Urioste

I had a terrific experience with the service department. Rodney and Tracy were very professional and a pleasure to work with. I’m glad my 911 has good home to go to for quality service. Thanks fellas! Mike

Glenn McPhillips

Fast friendly and thorough pre-buy inspection. They were very pleasant to deal with.

Francois Braine-Bonnaire

I was very satisfied with my experience with Tom Williams Porsche in Birmingham. When needed, ask for the Service Specialist: Robben Tindle, he's really great.

Robert Mitchell

My experience was excellent. The service writer was courteous, knowledgeable and demonstrated a "be of service" demeanor. I will certainly utilize their services again and highly recommend others do the same.

Todd Gremmel

Bait and switch...they post ads for used cars that are too good to be true to lure you in, then try to sell you on something else. You call them or e-mail them once and you'll be followed up with forever while they try to sell you something you don't want. Just avoid them...sales scam.

frederick gear

Great car, dealer is responsive to my needs and gets it done fast!

Dr. Craig Ross

Outstanding service!! Friendly, quick and professional

James krouse

Tom Williams Porsche Audi, Mini Cooper is the most arrogant, rude and ignorant people I have ever done business with in 41 years. Their internet sales is horrible. I tried to purchase a 2003 Mini Cooper from them and they were all over me until the financing didn't go through and I am not sure if that was the problem because once the application went in I heard NOTHING back from them. I sent 3 emails to Benjamin Noe asking what the results were and if we could come and test drive the car and still heard nothing. I even offered to pay cash and still heard nothing. Then I got an automated email that the car in my saved folder was no longer in stock. They have others!!! It just goes to show you that probably because my "Financial Status" did not measure up to the "high standards" of their dealership, I was ignored as some kind of low life, and left to wonder and dropped. Well I feel I have been misjudged. They should at least have had the decency or courtesy to let me know that, An email or a phone call would have been nice and I could have paid cash for the car if they would have at least contacted me. I felt that I should not have to call them. This car was going to be a Christmas present for my wife. I came to Tom Williams because I knew I would get a good car as I have other friends that have bought BMW's there in the past (whom I was with), and they were very happy. I will NEVER come to ANY Tom Williams dealerships again! This is a direct reflection on Benjamin Noe, and the dealership he represents on how they conduct their business. BY the way, I bought a 2005 Mini for cash that afternoon and it will NEVER go there for servicing either. I am sure Mr. Williams would pleased to know that!

T Borton

My service advisor, Robben Tinsley, did a great job for me when I had my Porsche Macan S serviced. He arranged a loaner vehicle so I coul work while the car was serviced, got me a convenient appointment time promptly, save some items I left in the loaner vehicle when I returned it, and was professional, cheerful, and efficient throughout the experience. Bravo service experience all the way. Best Porsche service experience I’ve had

taryn legvold

Best experience buying a car yet. Super quick and everything went smooth. They are very eager to please ;)

John Huber

Service is professional and efficient. Above and beyond expectations. Tracy explains all services down to the last detail.

Darryl Jones

All services planned were completed as required. Professional treatment by service staff. A quality dealership all around.

Clayton Hudson

Wow! Tracy in the service department was spot on with top quality service and updating me throughout the process. This dealership is one of the best I have used! I am now a complete Porsche Owner!

philip james

Got my water pump replaced on my Volkswagen. Mechanics name was William he was very friendly and very helpful and quick. I would recommend him and this dealership to anyone with a German car or someone who wants their vehicles taken care of

Stan Banks

For the last 10 years I have been considering buying a Porsche Cayman. I currently drive a CLS 500 Benz and I plan to keep that car. I was looking for more of a weekend car that could become a daily driver if needed and the Cayman fits that plan perfectly. The car is one item to consider but the company to buy from is just as important of a decision. I have bought 2 other cars from Porsche of Birmingham when it was know as Tom Williams Porsche/Audi. I always received first class care and felt like I was treated well with the price on both cars. Coming back to the same dealer was not a difficult choice. I had the privilege of conducting a test drive with the Sales Manager, Bart Irvine, and he was open to me putting the care thru the paces. I drove the car late Friday after work and returned Saturday to make the purchase. They are very organized and the process was fast and painless. This is my 3rd purchase from the same location and I think that says it all when considering where you go to buy your first or next Porsche. Have fun and drive safe! Stan Banks

Donna Cox

Very nice experience in purchasing my Porsche Macan at Porsche Birmingham. Steve Huett, our salesman and all the staff at Porsche Birmingham were very helpful and made the process a pleasure versus a chore. Highly recommend the vehicle, the dealership, and the salesman!

Melissa & Jeffrey Yeager

We were certain that we had found the "Perfect SUV" via web with Tom Williams Porsche. We live 2 hours away and wanted to get as much details via phone before deciding to make the drive. While speaking with the sales manager via phone, we …

Jeff king

BEAUTIFUL STORE

Tammy Cook

I contacted Tom Williams Audi a few months ago inquiring about the new Q3, Hannah Griffin answered all my questions and told me she would call as soon as they arrived to the dealership. As promised, I received the call from Hannah that the Q3 had arrived and I promptly drove to see her and test drive the vehicle. She is very knowledgeable about all of the Audi vehicles and other brands as well. She has an excellent way of dealing with her customers and made the experience comfortable, informative and no pressure! I decided the purchase a 2015 Q5 instead of the Q3. She and the staff at Tom Williams Audi made the experience wonderful. From the time I was greeted at the door by Greg Garrison to the finance experience with Jordan. We look forward to a long relationship with Tom Williams Audi. We always like to purchase Audi care, so we know we will be back often to have our Q5 serviced by the professionals at their dealership! Thank you Hannah and all of the staff at Tom Williams Audi! We will recommend you to our friends and neighbors!

Timothy Johnson

Easy and Convenient, the service department is setup very nicely. Out of the weather drop off and pick up area, service advisors has clear view of your arrival, paper work was ready to start the process and quick payment when completed. Recommend highly to call a few days early to schedule an appointment to be sure any recalls or parts can pre-order if need.

Matt Kellum

Mike Wilson and his team are exceptional and helped me get the car I wanted at a great price! I would highly recommend this dealership to anyone looking for a great car, new or used.

Lane Parsons

Purchasing our Cayenne from Porsche Birmingham was an awesome experience. We were somewhat intimidated going to a Porsche dealership in the first place, but everyone was very nice, very professional, and made us feel right at home. In addition, our purchase was very smooth, very fast actually, and extremely simple. Thank you everyone at Porsche Birmingham, and you definitely have customers for life (well worth our 2 hour drive). Lane Parsons

Steven Schullo

Generally pleased with the used car purchase process at the dealership. The sales associate and financing representative were a pleasure to work with. However, I was disappointed in the vehicle prep process as the dealership failed to identify an issue with the rear lift-gate. This issue will require a visit to the vehicle manufacturer dealership to have corrected and is something that should be have been taken care of by Porsche of Birmingham.

Melodi Shephard

Robben and Sam did an overtop job in helping us with our Porsche. Friendly and courteous while also providing a fantastic individualized service.

Jerry Blevins

Bought a 2019 Porsche 911 Carrera GTS this weekend. Our salesman was Josiah. He was very knowledgeable about the car, helpful, polite, and professional. Sam spent the time and effort to negotiate the deal with us and was also very polite …

ej7447 .

This first trip was to repair the A/C unit, which was done and all is well. Also had and oil/filter change and replaced fluid in brake lines. I asked about changing the coolant and the mechanic thought it was find but car was returned today after running hotter than normal. The Service Department is on this now and have a great attitude about insuring the vehicle is running as it should. Great car and very nice people to deal with.

Mike White

Great selection and exceptional customer service. We had a great experience with everyone there, especially Michael Freeman.

Milton Jackson

Very pleasant experience and courteous service.

Robert Reeve

Very nice car purchase experience. We love our new Cayman GTS.

Chiquita Williams

My husband and I purchased a Porsche Panamera from Steve. Him and the staff made sure we were taken care of.

Brian Hardenbergh

Just purchased a used car from Tom Williams. The staff was excellent and easy to deal with. Was the easiest purchase I have ever had with a vehicle. So far they delivered everything they said they would. I would definitely purchase a vehicle from them again.

Michael Ryan

Service team was very attentive and took time to explain in detail what the team did on my car and why. Appreciated the time spent with me!

Matthew Blevins

Excellent experience at this Porsche dealership. Everyone was very helpful and friendly and worked with us on everything that we asked for. I especially want to point out Porsche Salesman Josiah for being extremely helpful, friendly, and …

Matt Hocutt

Great group of people here that will make your buying experience one to remember. Michael was a great asset in helping us purchase our car. No pressure and there for the buyer! Give them a shot, you will enjoy your next car buying experience.

David Orienti

Was looking for a particular used car and found one at Tom Williams Porsche/Audi. Set up an appointment to see it, drove it, liked it and purchased it. Steve Huett treated us as reasonably intelligent human beings, unlike some other car salesmen I've met in the past. As you can tell, I'm not a fan of car salesmen. Would rather have a root canal done than deal on a car, but I was very happy with the experience at Tom Williams.

Anthony Marino

Great Cars and Nice people !

Adriann Stone

I had been looking for a nice luxury SUV for over 5 months. I had test driven just about everything on the market and nothing was "the one". On a whim, my husband and I visited Tom Williams Porsche so I could test drive the Audi Q5. We were immediately greeted by Mark Colvin who took great care of us and made the test drive one of the most pleasurable I had ever experienced! As soon as I started the ignition and backed out of the parking lot, I knew I had indeed found "The one", Once I decided on the color and options, Samuel Fuller assisted us with the financial negotiation. Although we never buy a car on the first day, we took a chance and haven't regretted it. Both gentlemen made us feel like our business was a priority and we never felt pressure to purchase. I am so excited to be a part of the Audi family and I look forward to being a repeat customer of Tom Williams Porsche. I will definitely recommend them to my friends and family!

Ricky DeFilippo III

This was my first time at the dealership. Service department and parts department provided emotional customer service; very friendly, informative and timely service. Thank you.

Praydeep K

Good people to deal with..

Barry Walls

I purchased my 2015 Audi Q7 CPO from Tom Williams Porsche Audi,and it was the best SUV purchase I have ever had. Steve Huett my salesman was awesome to work with. He made ever thing so easy for me being that I live 210 miles away and all business was done on the phone. I will do business with them again for sure and tell all my family and friends about Steve and Tom Williams Porsche Audi. Thanks for all your help.

Tyrone Henderson

My visit and service received at your Porsche dealership have been both refreshing and pleasant. The service personnel have been professional and helpful in every way. I appreciate the way I have been valued as a customer.

Ronald Brunson

Excellent. Great car, great service visit. Thanks.

8NIN8

Salesman MICHAEL WILSON is FANTASTIC! Before I got to the dealership, he had found a car for me and had the financing lined up; therefore, the transaction was efficient and faster than normal. Michael was very forthright and honest with me about the kind of car I needed. He found a low-mileage, very new pre-owned car and worked tirelessly to arrange everything to my benefit. This is the second car I've bought from Michael. I intend to return to him whenever I need a new car.

Terry Riney

I am very pleased with my recent service at Porsche Birmingham and with service advisors Robben Tindle and Tracy Herbert. Even though I did not purchase my Porsche at this dealership, they treated me with respect as if I was a long time customer when I brought my car in for some warranty repairs. This was the best service experience I've ever had.

Shandra Reece

Very informative and great customer service!

Jennifer van Arcken

Brought car in for service at this location for first time. Visit was on a Saturday and Tracey was very helpful, pleasant and informative.

Henry Robson

Mike Freeman was my salesman and he did a wonderful job assisting me and my son. He was very helpful and knowledgeable on the vehicle and spent time going over the details of the car with my son. The lady in the accounting and purchasing dept was very friendly and helpful also. And all this was after closing I might add! Thanks again for a great experience! This was my third car that I have purchased here!

Enrique Garcia

I recently purchased a used car from this dealership. I had some help from Michael Corely. He is definitely one of the coolest guys I've met in a while. He was very professional, helpful, down to earth. I recommend going to Tom Williams Porsche Audi to purchase your next vehicle. They will do what they can to make sure you are taken care of and have a great experience.

Clay Canedy

My mothers car was totaled and Chuck Gardner took her a car she looked at on the website for a test drive. She purchased the car and Chuck went above and beyond in helping have through the transaction. I will be purchasing all my vehicles through Porsche Birmingham and Chuck Gardner.

freddy duron

I bought a used car there, they were great. The finance person, Jordan, and the saleman, Tom Hardy, had all the paperwork in order and were extremely professional. I was in and out in a under an hour.

Diane Derzis

Tracey is fabulous. He always takes care of me and the babe quickly, courteously and genuinely cares about the customer. Absolutely 5 stars

Kee Tan

I have bought several vehicles from Tom Williams, by far this was the best experience I have had! My sales specialist, Micheal Freeman, was very knowledgeable about the vehicle I was interested in and made the whole test driving/ purchasing/ delivery processes easy and fun!! Thanks Michael!!!

Jimmie Lay

Had my car diagnosed within a couple hours.

Mark G

As always - thorough, professional, courteous and timely.

Harry Buttelwerth

I cannot give this dealership high enough marks!!!!! Their immediate honest and complete concern about my purchase, made the entire experience absolute perfection!!!!! My personal dealings with Bart could not have been better. I believe that this will be the first of many purchases from Porsche Birmingham. You should take great pride in setting the bar of customer satisfaction, to a new level, and achieving that goal. My absolute sincere thanks!!!! Harry Buttelwerth

Omar Zuberi

Very Accomodating for my schedule.

John Thompson

Very professional sales staff. Beautiful dealership. On point. Would purchase again from them. This dealership is much better then the Land Rover-Jaguar dealership right across the street.

christopher rambo

Overall a fantastic experience. I bought a car sight unseen and we ran into a few obstacles that were all overcome. I would have preferred to have dealt with the same person throughout the entire process, but it worked out just fine. They even delivered the car to me and picked up my trade.

Eric Nelson

This is the second Macan I have purchased from Porsche Birmingham, and each time the customer service has been outstanding. Steve Huett is a well informed salesman, and Sam the Manager is very candid and honest when negotiating a price. I highly recommend them for your future car buying choice.

Kris Williamson

Best customer service! Michael is well knowledgable about the vehicles and very professional. Great first experience with porsche!

Chung Hsu

Very professional service team. Drop off and pick up time spot on per quote and loaner vehicle was provided exactly as promised. All service items explained in detail.

Dick D Briggs Jr

Good people and great service.

Josh Goodwin

Great experience and very competitive pricing on parts and labor! Robben, Seth and Tracy made sure that all of my questions were answered and I feel confident that the service performed on our vehicle was thorough and completed by highly trained specialists. They really know these vehicles and that makes a huge difference for me.

Casie Coggin

We recently purchased a car with the help of Mark Colvin. Mark was very professional, helpful and honest. This was the easiest, no pressure car buying experience we've ever had. We highly recommend Mark Colvin and the rest of the crew at Tom Williams Porsche Audi. They will take good care of you and do all they can to make your car buying experience a pleasant one!

Linda Holcomb

I visited Tom Williams Audi web site looking for an Audi A5 Cabriolet. I found one and hit the Save This Car button. Anna Ethridge emailed me and follow-up with a call right away. My husband and I drove from Decatur, AL to Tom Williams to look and drive the A5. We decided that we wanted a different color interior which they did not have on the lot. Anna and Steve Huett patiently look for an A5 at different dealers to match the color we wanted but couldn’t find a car. They then help us put a car together that we wanted and order the car from the factory. Over the 3 months that it took to get the Audi from Germany Anna was in constant communication, very knowledgeable and a complete pleasure to work with.

Thomas Gwaltney III

The service department was great all a round. I will be using them in the future for sure.

Lindsay Masson

I had been looking around at buying a new luxury SUV. I had the pleasure of working with Lily Young and Steve Colter. I cannot say enough about how wonderful they have been to work with! Lily made this an extremely easy, enjoyable and stress free experience for me! She was in constant communication, very knowledgeable and a complete pleasure to work with. This has by far been the best experience I have had buying a car. I would, without a doubt recommend this dealership!

Daniel Marchand

Great dealership, bought a pre-owned car from Steve Colter, he was great, and so was the rest of the staff at the dealership. Easy transactions, full disclosure, it was the CarMax experience no haggle, low pressure. Their waiting area is …

Steven Ballard

Porsche service has always been promt as possible and friendly. Staff continues to exhibit cordially before and after sales.

Sandy Willis

Excellent service and prompt completion. Always a pleasure doing business with Porsche Birmingham.

William Teague

We bought our first Audi from Hannah Griffin this past Thursday. It was a great experience in every way. We test drove both the Audi and a Lexus. The Lexus salesperson, Robert Cunningham, was as professional and personable as Hannah, and it we ever decide to buy a Lexus, we'll go to Robert. But the Audi won the day. We got a fair price on our trade, a good price on the Audi, and there was absolutely no pressure. We'll be back!

Jess Lewis

I just bought a GTI from here and the people were absolutely wonderful. Huge shout-out to Josiah Posey for helping me out! Definitely would recommend seeing him if you're in the market for a new car

Michael Antonetti

another great experience with Robben, the guys at Tom Williams never cease to amaze me with their courtesy, professionalism, and excellent service! would highly recommend him and the guys at TW Porsche!!

Lyndsey Hirin

0 stars for the Porsche service department. 5 stars for Porsche/Audi sales department. My dad and I have bought 2 Porsches here and I absolutely loved it - I have a lot of appreciation for the sales department here. They are respectful, professional and very knowledgeable. However, I honestly get the WORST service from Richard, the service department employee. If I am going to spend minimum $500 - $1000 for service/repairs, I expect at least a little bit of respect or a decent customer service. He always has a belittling tone and most disrespectful way of treating me. I don't know if he thinks it's okay to treat me this way because I'm a minority or because I look younger than other customers. I didn't say anything when he forgot that I needed a ride back to work for 30 minutes. I didn't say anything when he forgot to call me when my car was ready. But, when I was trying to figure out a time for a driver to pick me up, Richard nearly yelled at me with the most disrespectful voice saying they cannot give me a ride because they are too busy and the drivers will get overtime. Then I asked him what the total will be and he said he does not know with the most annoyed tone. Was I not supposed to ask what the total was going to be??? Very unprofessional. It's okay if they can't pick me up, then they should've let me know in the morning when they dropped me off. Or at least be polite and professional about it. I really DO NOT recommend the service department for any Porsche customers. I will not be back to purchase another car here.

Sondra Personal

Everyone was so nice, straightforward and respectful. I bought a car here because Chuck and the entire team appreciated my business.

Justin Boyd

Disappointed - Had them do an inspection for me before I purchased a 2014 A6 TDI that I was paying cash for. The car passed the inspection with flying colors and so I purchased at the agreed price. After hearing a knock in the passenger front wheel area over the next few days, I took it to my local shop. They were immediately able to confirmed my fear that the strut on that wheel was completely bent and needed to be replaced to the tune of $1495. My new car that I had for 3 days now needed a repair because of something that should have been found. When I called to ask how this would be handled, I was told that I needed to talk to the manager. Two weeks later, I have still not received a call back.

Dan Resnick

Tom Williams Porsche employees were very helpful and walked me through every step of buying a new car.

Jeff Faust

It was a pleasure dealing with the Tom Williams Audi team. Our sales associate was Steve Colter. Steve did an outstanding job of explaining and answering all questions about the car! We especially appreciated the fact that everyone was extremely friendly and did not apply any pressure in making this decision.

Bobby Phillips

Great people and service!!! Highly recommend

Lawrence Key

If you are in the market for a vehicle, go see Michael Wilson at Tom Williams. He was professional from beginning to end, never giving any indication that he was interested in doing anything more than help us narrow down, and ultimately make a decision on, the right vehicle for us. We never felt pressured, never felt like Michael was getting frustrated, just continued to consider options until we reached a decision. This was (by far) the most pleasant experience I've had at a dealership, and we will be back to do business with Michael again!!

Tom Buchanan

Tracy Hebert was awesome to work with.

Amy Wade

Spend July 4th with Bernard @ Tom Williams Audi. What a great guy to deal with! So knowledgeable and helpful about making our first Audi purchase. Everyone there was so courteous & professional. Highly recommend Tom Williams Porsche/Audi for any of your new car needs.

Konie Bryant Clark

Always the best service from Tracy and Robben!!! Very welcoming, friendly, and informative!! My car is serviced well by the mechanics also ...I always leave happy!!

H.Peter Schmidt

Thank you, friendly and efficient service, very knowledgeable associates who met my expectation as I am used too. No surprises exactly what I was told as far as the price and timing is concerned, actually it was two days early. This is what you expect when owning a Porsche. Good Job!

Rick Smith

We very recently purchased an Audi Q5 from Tom Williams Audi. We traveled approximately 200 miles and made arrangements to stay overnight, knowing that it would take a while for us to test drive vehicles and complete the deal. Our salesperson, Anna Ethridge, was very accommodating and VERY knowledgeable about the vehicles' features. We weren't sure whether we wanted a 2.0, 3.0, gas burner, or TDI. After driving 5 vehicles, we settled on the TDI. Anna was also a very good instructor when she demonstrated using all of the Audi controls, including the Audi Connect. She took her time, and had me press the controls as she walked me through everything. This really helped me operate the sound system, NAV and Bluetooth on the drive home! Very nice ride - we love it!

Joseph Zakhary

Tracy was excellent and communicated with me several times throughout the day to keep me updated of progress. Car came back spotless after the service appointment. They had a Cayenne for me to take for the day.

Brenda Brock

Walked in "just to look" and drove out in a brand new Porsche Macan! Loved the experience and love the car! June 2016...Just had my first service with my Macan and everything went smoothly. Left it with the service dept around 9:30 and picked it up early afternoon. Everyone was pleasant to deal with and my car looked and smelled like new when I picked it up!

Bill Kelley

I had Porsche Birmingham install a factory performance upgrade and do an alignment on my Cayman. They did a great job, perfect alignment, car was clean when I picked it up. Will definitely use them for my next regular maintenance.

Samuel Corbin

Excellent customer service. Lee's attention to detail is extraordinary. Great staff all-around. Finished in an acceptable timeframe.

Jimmy Gullatte

Had an emergency heading to Barbers with my Boxster. Robbie and the guys in the service department went above an beyond in their efforts to get me and my wife back on the road. Without me asking, they even gave me a new Porsche to drive till mine was ready. Made a frustrating afternoon much much better.

Alan Pizzitola

Great to work with you guys--Thanks

Lisa Garrison

This was a seamless, no stress experience. Everyone I came into contact with was very professional and respectful. I love the Rav4 that I purchased. I will absolutely do business again with Porsche Birmingham!

Scott O.

just leased our new Q7 and love it. Hannah, our sales associate, was great also! Would highly recommend doing business with this dealer.

Christy Quade

Great customer service. Very friendly!!

Ted Powell

Hannah made the car buying experience an enjoyable event. I love Tom Williams!

Brynley King

Accurate diagnosis of problem. Very attentive to my needs. Thanks, guys!

Randy Yarbrough

Excellent service. Personal touch that Porsche owners appreciate

Paul Elwyn

Excellent service beyond our expectations! Robben provided a new Porsche loaner when our replacement tire could not be delivered until the next day.

Whitney Morgan

The Porsche Birmingham service department got me in quickly and had my car serviced and ready sooner than they promised.

Dennis Blizzard

Outstanding customer service! Highly recommend!!!!

D Leonard

Awesome! Great work and great people.

John Lyons

I recently leased an Audi 6 TDI from Tom Williams Audi and could not be more pleased with my experience. Previously I had driven BMWs and old habits die hard so it shows how much the Audi folks did to help me make the decision to change …

Dave Roberts

I recently bought an Audi A7 at Tom Williams Porsche/Audi. The entire experience was positive. My primary contact was Hannah Griffin who was an absolute pleasure to deal with. Hannah took the time to answer all my questions and wanted to make sure I was making the right purchase decision. No pressure throughout the entire process - just great customer service from the entire sales team.

Kari Craft

I had a fantastic experience with Porsche Birmingham. They went above and beyond my expectations making the trade-in and purchasing part unbelievably easy for me! When other dealers wanted me to come in to the dealerships and talk (which I really didn't want to do...I knew what I wanted and that was that...) they allowed me to do the transaction over the phone and delivered my car to my front door! They gave me the best trade-in price out of all the dealerships that I had contacted (6 total) and the best price on my new Porsche! Thank you again for making the process fun, enjoyable and easy! I will be back for sure!

Adolfo Ibarra

Clear and honest report on what was needed to be performed as well as any potential risks. Awesome job getting us back on the road.

Todd Fredella

I have a 16 year old Porsche 986 Boxster that I hope to keep forever. Porsche Birmingham is keeping it in mint condition and treats me like family. Great job team!

Christopher McDonald

Very good experience with my purchase and fairly treated.

Steve Mccluskey

very good dealership. we are more than pleased with how they handled our purchase. they went out of their way to help make our purchase work.

Nestor Cruda

This review could really go either way depending on who experienced it. Most people might go 1 star but for the sake of transparency and benefit of the doubt I'm giving them 3 stars. Don't get me wrong I would recommend this dealership to anybody. Please read along and I'll explain why and maybe future clients/customer can learn from my experience. My sales guy was Bart. And he was excellent. I'll give him 5 stars if I have to rate him alone. Make the story a little shorter, I made an offer to buy their Cayman. Was not accepted nor rejected. After a few days, the listing went down lower than what I offered. Called them immediately and asked them why it was listed lower than my offer. Was told it was a mistake, which was fine by me. Some may think otherwise. The next day Bart called me telling me that they want to maintain the integrity of the company and wanted to offer my the lower listed price instead of my offer. I was ecstatic. They didn't have to do that. They could've said, it was a mistake but they'll take my first offer. I salute them for that especially Bart who made it happen. Now, I sent all my info for financing so I will know what's my APR and I can decide if I'll try my bank here in Florida if I can find a lower rate before I fly to Birmingham to get the car. Finance manager Katie called me and said my APR was 3.18%. (Btw, my credit score was 821). I know I heard it right because I made her tell me my monthly payments and wrote it on paper. I wanted my monthly payment to be at 550 per month. When I asked what is the payment if I put 13k down payment, it was way lower, around 539 per month, so I asked her what if it's 12k down payment, she said it was 556 per month which is where I wanted to be. Also, I'm sure it was 3.18% because I went and try the autotrader calculator if it's accurate. Put the numbers in including tax and dealers fee and It was very close to what she told me. So I accepted it. She said she's gonna get it ready when I get there. I did not bother going to my bank since I thought 3.18% was about right basing on my research with excellent credit score (821). I was picked up from the airport by Lee who was a great guy. Very patient, accommodating and just a very nice person. 10 stars for him if you ask me. Now, the surprise, upon signing of papers. The same finance manager I talked to over the phone told me my APR was 4.18%!!! Surprise!!! I told her how did it happen? She said it's been like that. I insisted and reminded her about our conversation over the phone and she offered to take off some extras to lower the payment. So now I'm paying 562 per month with my 13k down payment without extras instead of 539 per month with extras. I could've have walked out but I flew from Florida to Alabama. Also, I gave her the benefit of the doubt that she may have type a wrong number in her computer while she was on the phone with me. Still, the difference between the two APRs is 23 dollars per month x 72 months = I lost 1,656 dollars for a simple "mistake". I know It's not a lot of money, but very disappointing if you're expecting something different. It could be an honest mistake. I'll let the reader decide. This is a great company with excellent staffs. I still recommended them to my friend whom after driving my Cayman want to buy one too. Although, I advised him to make sure they send him a copy of the APR agreement before flying there so there's no "mistake" or surprises.

Tony Halsey

First time visit and my first impression of the staff was that they were knowledgeable about their brand and eager to serve.

R VZ

The people in the service department could not have been more pleasant. Everything was done just as they said. I am very pleased.

Garry Terrell

Dem boys know all about fast cars. Tracy and Roben be the top shelf service gurus!

mike callahan

Trey is awesome! Put my radio on Osteen who gave me the message I needed to hear! Amen!!

Arthur Moss

Great guys to work with. Very responsive and professional!!!

Sam Brasseale

I was immediately impressed with the attentiveness from Chuck at Porsche Birmingham. I was a little wary at first inquiring about a non-Porsche at a Porsche dealership but was met with nothing but great communication and excellent service. I got a great deal and excellent service. I couldn't be happier with my purchase here. Thanks again, Chuck!

John Copeland

Great service !! Thanks!

Michael Dupre

Just bought my second car from Mark Colvin. He and the entire staff from the top manager, sales associates, finance, and service reps are quite simply the best. Couldn't ask for a more fair price and trade in with no pressure sales. Constantly ensuring my comfort with the process as well as sodas and the like. Mark has been and is always professional courteous, and friendly. Extremely easy to deal with. If you are in the market for an Audi or a Porsche, and your comparing these cars with other dealerships or similar. Go Tom Williams Porsche. Service before and after sale can not be beat. Oh and ask for Mark Colvin. You'll be glad you did.

William Gullung

I highly recommend Tracy Hebert and the Porsche team on Tom Williams Way. I brought my 911 in with a fault message on my dash and they correctly diagnosed the problem and corrected it for a small fee the same afternoon with little wait time. ( I got to test drive a Cayenne while i waited.) Notable, is that I was seeking another opinion after being told by another dealer in another town that it would cost about $3000 to repair. Hats off to you Tracy!

John Duda

Quick and friendly service that knocked out exactly what I wanted on the date asked for. Not sure about all of the Tom Williams dealerships but I plan on using their Porsche service in the future.

Dr. Kevin Sims

The Tom Williams service advisors are great. Took care of everything without any hassle. Best experience ever!

jimmy skinner

Great people to deal with, very good service.

Melissa Barbercheck

We came all the way from Ohio to purchase our Audi. The staff was very friendly and made everything easy for us. Michael Wilson was our sales representive and he was very honest, knowledgable and prepared. It was a great experience, and we wished we lived closer so we could continue working with this dealership!

Al Ellison

What a terrific team! Thanks Fred, Tracy, Rodney, Greg, Sam & Terrance. Great experience.

Kathy Nguyen

I went there to gets my car oil change. Left my car there for 6hrs and realized they didn't put oil in my car. And I still pay$165. I'm so unhappy now.

taj101276 .

I purchased a used truck from Chuck Gardner. The whole experience was amazingly easy and I felt like they took excellent care of me in regards to my trade and the financing. I would highly recommend giving them a call and if you see a used vehicle on any of the dealerships give Chuck Gardner a call first.

Rob Rukstalis

Five stars! These guys pick you up at home when your car is ready and then if it's gonna be more than a few hours or a few days they give you a Porsche loaner ! Prices are no higher than at your local shop and it's the Porsche dealer so they stand behind their work perfectly. When you call them you don't have to talk to you an operator, it goes right to Robin or Tracy and either one of those guys will make the experience great.

Matt Scalici

The service manager and sales manager at Porsche Birmingham are the best I've ever experienced. My Macan has only needed routine service in its first 40,000 miles, but they have done a superior job of communicating and servicing my needs.

Ashton Arrington

We recently had our car serviced with Robben and the guys at Porsche and they did an awesome job of taking care of us and of our vehicle. THE guys for all your local Porsche needs.

Greg Cromeens

Great service especially the service writer Robin.

Nir Menachemi

I picked up my Audi this week after it arrived ahead of schedule (2 weeks early!). The service, especially by Bernard (my sales agent) was superb. He was extremely knowledgably about the vehicle and demonstrated a genuine passion for what he does. It was a pleasure interacting with him. He has promised to help me learn all the “bells and whistles” of my new car-- and I look forward to taking him up on that offer. Thanks!

Kathy Zuelzke

I have always received great service, including very courteous and clean. Highly recommend !

GT3PDL

I love this dealership, Tracy and the team always go out of their way to make sure the customer is taken care of.

Business Hours of Porsche Birmingham in Alabama

SUNDAY
CLOSED
MONDAY
9AM–7:30PM
TUESDAY
9AM–7:30PM
WEDNESDAY
9AM–7:30PM
THURSDAY
9AM–7:30PM
FRIDAY
9AM–7:30PM
SATURDAY
9AM–6PM

PHONE & WEBPAGE

Porsche Birmingham en Alabama
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