Reviews of American Car Center - Birmingham, AL (Car Concessionaire)

9842 Parkway E, Birmingham, AL 35215, United States

Average Rating:

DESCRIPTION

Here you will see all the feddbacks of people like you who bought the services and products of American Car Center - Birmingham, AL (Car Concessionaire) in the area close to the state of Alabama.

As of day this firm gets a rating of 4.2 stars over 5 and this rating has been based on 136 reviews.

You may have noticed that the average of ratings that it reaches is really positive, and it is based on a very high number of feddbacks, so we may say that the score is very faithful. If many people have bothered to leave their review when they've done well with the service, it works.

You know that we don't usually stop to give feddbacks when these are good and we usually do it only if we have had a problem or issue...

This is included in the category of Used car dealer.

Where is American Car Center - Birmingham, AL?

REVIEWS OF American Car Center - Birmingham, AL IN Alabama

Virginia

The staff here was amazing. Andrew and Rodney are a dynamic duo. Got me in a car for less than I expected. I’m pleased with my purchase.

Phlunta Tyner

Rodney and Jamison were awsome. I needed help and they were there with bells on. I will tell all my friends and family. Thank you guys.

Keyswana Moore

Shanteeka Reed

If I could give them 0 stars I would. We have been lied to on multiple occasions and in addition to that no one would take ownership of any mistakes. Any every single person is passing you off to the next person all because they are afraid to tell you the truth.

Guss Magby

Richard Norwood was the best saleman I have ever had he was very nice and I will recommend him to everyone I know that is looking to buy a car.

Jessica Threatt

Meketa Davis

Thanks Rodney and Matthew they were great the customer service was excellent they went out the way to make it happen thanks again for the help

Jacque Wimes

Staff was awesome Matt helped us get in out car in less then 24 hrs. Love my new car. Rodney wad great working with as well go see them they will get you in a car

Stephanie Little

Just called the Centerpoint location after seeing an ad and reading all of the positive reviews for this lot. Spoke with Jay and invited his total honesty prior to my coming down. He was transparent in their guidelines and practices...highly recommend you give Jay a call with any questions ahead of time to streamline and distress your buying experience!!! #norunaround

Laquisha Mims

Shenequa Ellison

Pamela McDonald

Dominique Nichelle

Brawner and Rodney were very helpful and extremely polite and got me in the vehicle I wanted for a good price! Highly recommend them.

Kaitlynn Suarez

Ashley Harper

I will never come back to this place again. Sat there for 4 hours just to get the run around! The sales guy was using curse words and would rather offer my husband a job then to get me into a car! And it's bs about the 500 down to 750 worse case! They told me I needed 1500! They must be out of there minds! Never ever will I recommend this place to any one in my life!

Life With Bri

It was amazing

Stephanie Holloway

Car shopping can be the stuff horror movies are created from but Brawner Baker changed all that for me! Nice, helpful, actually listened to what I wanted and not how much money he could beat me out of. Brawner Baker put me in a car that met and exceeded my expectations. I didn't have to use all of my income tax money and I didn't pull a whole 8 hour work shift getting it done. I would definitely recommend BRAWNER BAKER and AMERICAN CAR CENTER in Centerpoint to anyone I meet whose in the market for a new vehicle.

Peaches Thomas

Shadarrian Hall

Michelle Coleman

Salesman, Brawner Baker was extremely patience with me. Jamison was also helpful in picking out some really good options.

Kristi Best

Stanley Padgettjr

Keona Eatmon

Great place to get a car from. Matt Davis and Mike Reed are excellent salesman. I was in a car in less the 2hr.

Brittany McRath

Brawner,Jamison,Matt and Rodney are the best the gave me a great deal and I love my car

Tech Support #Hoshyi

Came here looking for a car only to be strung on until they closed... A complete waste of time and the guys there just sweet talk you over the phone just to rain on your day don't go there.

Sonja Liggens

Customer service staff is great. The finance company they have in tennesse is very unorganized. Have rules that were never told to me at time of getting car. And is very rude. Wish I had went another direction. Smh

Angela Hall

I had a great experience thanks to Andrew Rodney Matt everyone was so nice and professional

The4Tezs Lomax

Brawner was one of the best salesperson!!!! Thanks....☺☺☺ Tamika Nealey

Starmeya Mcbride

They have poor customer service they will harass you and charge hidden fees they did not discuss with you. They will tell you to borrow money from other ppl and get loans. I absolutely dislike this place very much.

Danielle jolley

Poor customer service

Lawanda Moreland

Ara Chaney

Michael bova

Asher Blair

Marlena Keys

The Manager Is Rodney Pope And He's Very Unprofessional And Can Careless About His Customer's Once He Gets Your Downpayment. I Was On The Freeway With My Niece And The Car Just Stalled Almost Causing Us To Get Hit. On Another Day Me And My Co Workers Was On Lunch And Going Back To Work The Brake Switch Activated Causing The Car To Slam On Break And I Was Almost Rear Ended If They Had Not Swirled Into The Other Lane. On My Way Bringing The Car To Them Today It Does The Samething Again And I Almost Get Rear Ended. They Took It To They're Mechanic And Said He Can't Find Anything.. I Don't Know Anything About Cars But i Do Know A Car Brakes Are Not Supppse To Do That... So Just Know That If You Get A Car With Him Your Safety Or The Safety Of Your Family Does Not Matter And He Could Care Less About How You Feel...Thank God Nothing Happen To Me, My Niece Or Co-workers.. He's Basically Trying To Make It Seem Like I'm Lying But Thank God For Witness...So Please People Be Careful When Dealing With This Store Because All Robert Poke Want Is Your Money And Its Show In His Attitude.

P Kennedy

Vanessa Sims

I purchased my car in 2016 I haven't had any major problems with it the sales staff were awesome, but the finance department is terrible, I simply want to get my payoff, I was told I would receive this in 24-48 hours, then am connected to various people who really can't help me. Am at the point of contacting an attorney, because I feel like there is more to the story. The finance department is terrible am tired of being connected to one department to another.

LaChandra Bell

Couldn't say anything bad about them at first, but over the course of the weeks I've had nothing, but bad and negative experiences with them. After making a payment on the car, I get off from work ready to go home only to get in a hot vehicle that would not crank. I called customer service only to be transferred to several different people, and hung up on at one point. Needless to say my payment was placed into someone else's account. I'm a very understanding person, and I understand that things happen when we get busy within our work day. I called today and ask to setup a payment arrangement for the upcoming week, needless to say they will not let you make one unless it's 6mon into your maturity time. (Never heard of such) The person whom I spoke with was very rude. Things happen in life, and I really didn't need anyone talking to me like I was a 3 year old, or their child about my finances. If you feel that this is the place for you, go ahead and buy from them. If not, find you somewhere else to go and purchase a vehicle from.

Eugene Jackson

Great place,great people, really want to help you

Zane Purdy

Love this place. They have amazing cars and amazing customer service

Keitha Burpo

Andrea Harris

I had such a great experience at American Car Center with the help of Andrew and Rodney . Get down there and get in a car . They have great cars !!!!

Quita M

Very Rude And Cars Are Worth Way Less Then They Tell You I Got A Car From Here And The Light Come On The Next Day They Didn't Want To Do A Refund Or Trade The Car. I Took The Car To Get Looked At And The Mechanic Said The Transmission Is Already Bad In It. Plus Their Manufacturer Said The Car Is Only Worth 8,000 And They Have Me Paying A Total Of 21,000 After All My Payments Are Finished. NEVER Shop Here As Soon As I Save Up Enough Money I'm Giving Them This Mess Back And Getting Something Else...

Justin Chambers

Browner Baker was the best salesman. Quick and easy!

Dale Campbell

Christina Brown

Rodney and his team are awesome. Jay help my husband and I find a great vehicle and the process was very simple. Thank you guys so much from The Browns.

Kimerha Hood

Ashley Stovez

Didn't take long at all..The Whole team was friendly and wanted to make sure I left with a car...

Franklin Byner

Rahimanina Khelkhal

Shelia Hood

Rudolph Jones

Awesome!!

Pam Bradford

I always hate hearing " Let's go look at cars". Salesman are usually push and breathing down your neck. I have to say that I experienced something totally different going into American Car Center, in Centerpoint, Al. Brawner Baker and Rodney Pope made that experience great. Brawner let us look around , ask questions and just think about things. When we decide what we want Brawner was ready to help us and told us what we needed. He was excellent. Him and Rodney made the process easy and manageable. I am so happy and walked away with a very nice vehicle for us. Thank you Brawner Baker and Rodney Pope

crystal burt

I would like to thank Mr. Richard and staff at the American Car Center- Birmingham, AL for going above and beyond and meeting my needs for a car. May GOD continue to BLESS you all. Again, thanks, Crystal

Derrick Watkins

Andrew Ziegler has great customer services he put me and wife in a great car with good deals. The manager also helped us choose a car for our little kids as for they safety.. me and my wife enjoy the service they gave us great.

Dennis Keeble

Maxine Williams

Great customer service and nice and relaxing atmosphere.Easy financing go see them and tell them I referred you for a discount on your new ride.

Ira Brewster

Worked with Brawner Baker today. He was awesome and they got me out the door with a new car for the exact amount they said they would. Great company great staff. I highly recommend this place.

Sabrina Speegle

It was awesome. Brawner and Rodney were the best salesmen. They helped me get in a car today. It was the best experience I have ever had.

Candace Dean

They lie too much about everything and charge too much for the vehicles they have.

DeezyLuv Artist

I wish I could give more stars. American Car Center helped us out when we felt no one could. The vibe you get from the salesmen is straight positive. I'd recommend this company to anyone. (Richard Norwood) deserves salesman of the year.

Matt A.

Quran Martin

Richard and Matt are the best today i bought my first car and those who made it all happen I’m extremely grateful and thankful for those two !! If you need a car those two guys will get it done for you ! Thanks again guys !

Corla Whitfield

Kristi Hodge

Horrible customer service in the finance department... it makes me wish I didn’t get a car from here!!!! Very rude and condescending!

Taraneicha Carmichael

Stephanie Crosby

Would have given 5 stars but I referred someone and she came in while I was there. I told a few of the employees that she was my referral but I didn’t receive the $100 referral check that they promise or tell you that is available. Other than that everything else went smooth...

shanebra Hammonds

Everyone go to American Car Center. ANDREW and GABRIEL and RODNEY REALLY LOOK OUT FOR YOU AND PUT YOU IN THE RIDE YOU WANT!!

John Martell

Great service

Leshawna Bell

At American car center hoping I get approved for a car !

Jennifer Hutchings

I was told by their staff that they would let me get a car for $500 down and I even brought a cosigner in...so when I went in they were nice and all but he told me "no we don't do $500 down...but one person has to make at least $1600 per paycheck....then a few days later I heard a commercial on the radio that said u can drive away with $500 down...wow really?!?!?!

Nancy Burke

Tiffany Norfleet

Brawner and Matt were very helpful and patient with me and helped me get into the best car and for a great price. great customer service. I would refer anyone who is looking to purchase a vehicle to come and see these guys!

Javarius Hill

Brandon Maden

Joya Evans

Great customer service , very friendly and professional - Richard Norwood.

SHAQUANDRA VAUGHN

Brawner Baker was great he got me approved and out in no time

Toni Heard

Queens Phasion Studio

I had a great experience from start to finish! They will really work with you to get you in a vehicle! S/O to Andrew the best car salesmen! Everybody was very professional and made my first time purchasing a car from a lot a breeze

crystal jackson

Don't ever get a car from them....Worst people to deal with you change job and your pay change...

Lady Bryant

Jessica Dismuke

I highly recommend American Car Center (Center Point) Matt Davis and Rodney Pope are the best! I didn't go there expecting to leave with a car the same day I was only expecting to get information and look around within 2 hours I was driving away in a 2016 vehicle. Thanks guys for a wonderful experience!

Diane Burpo

Love my car and my salesman was wonderful

brenda jones

Kennetha Wilson

Awesome

Mario Hicks

Tiffany J

The guys who sell the cars are great but they have the worst finance department. It's almost not worth dealing with the headache. I definitely will not be buying from them again after this. Recently I got a new bank account and changed addresses. I called to update my card info for my automatic payments and my address. Then I find out that they never updated my info and tried to use the card for a bank account that was no longer open. So then I call and try to get in touch with my account manager, Mrs. Hardy, for 3 days before she decided that she wants to answer. I left several voicemails also and she never called back. I had to keep calling. How do you send a customer a message saying to contact you about their account and then not answer your phone or return messages. That's not even the worst of the story. First she tries to tell me I can no longer do automatic payments because my card was declined, like it was my fault they charged the wrong card when I gave them the new one. Then she tries to say I have to pay a late fee and convenience fee totaling $19. Excuse me, what part of I called and gave you this info is not clear. Then when I refused the late charges and asked to speak to her supervisor she said that I was going to listen to her and that I could not speak to a supervisor. She was very rude and nasty. I had to hang up and call back to ask who her supervisor was. Apparently payments are not a big issue for them because the supervisor hasn't even bothered to call me back yet. I guess people just have all day to be waiting around for phone calls. I do have a job and won't be available all day. Next thing you know they're going to say I didn't answer when they called. I've been calling since last week and now that they are deciding to answer the phone I guess they're too good to deal with my issues. Very unprofessional and ghetto. Mrs. Hardy needs to be fired for talking to people that way and refusing to let them speak to her supervisor.

Deloris Williams

Me and my fiance went and got a car from them in January now my son has gotten him way thanks Rodney Pope you the best

Antonerria Davis

T W

You need to have ANDREW help you. He placed me in a car within 1 hour. Andrew was professional and helpful.

Crystal Brown

Daysha King

Brawner baker gave excellent customer service including Jeremy and Rodney.

Rachel Forster

We had a pleasant experience with them a year ago. They worked with us on down payments and we drove away with a nice, shiny, new car. We are still having good experiences with them. They're willing to work with us on payments if we need to pay a little behind too.

Amanda Caldwell

OMG!!!!!You guys will never understand how grateful i am for going to American car center in centerpoint. Brawner and Rodney are great!!!

Leslie Collins

Carol Wilkes

This has best the BEST experience coming to American Car Center. The customer service team is hands down so awesome!! Thank you so much Brawner, Richard, Jameson and Rodney!!

Tracie Boglin

Kim Statham

Nice set up. Will give anyone a chance if you got enough money for the down payment .

Sylvia Hatcher

Acie McGowan

RossTheBoss Dz

Bad bad place.... Leasing used cars at the end of the term after you pay off the whole thing is still going to owe them $3500 to have the car .... Be careful .... ☠️☠️☠️☠️

Meghan Griggs

Brawner Baker is absolutely awesome. He and Mr. Pope helped me into a car! I promise, if your making a decent amount working you can ride. Thanks American Car Center, you guys rock!!!!!

Eric Williams

Shanice Windhan

I recently went to Tuscaloosa and the customer service there wasn’t good but I went to CenterPoint and Mr Richards And Mr Baker assisted me well with getting me into a vehicle you’ll should check them out they are the BEST..!!!

Roderick Wells

Felicia Farley

Mr. Brawler Baker was an outstanding salesman

felicia dunkins

Brawler Bake was a nice salesman he didn't push a car on us he said go look and take your time because I have nothing but time for u all and he was very helpful I got a car I wanted thank brawner

Dazha Fletcher

RODNEY AND J WERE SO HELPFUL AND ABLE TO WORK WITH ME AND HELP ME LEAVE WITH A NEW CAR THAT HAS AWESOME MILEAGE ON IT!!! They really are awesome here and have great customer service everyone at the center point location was nice and helpful !

Pamela Pickett

I HAD A VERY NICE SALES PERSON AND HIS NAME WAS MATT , HE TOOK CARE O ME AND I LOVE MY CAR .HE WAS FAST AND PROMPT AND WENT OVER ALL THE DETAILS . HE MADE CAR BUYING AN ENJOYABLE EXPERIENCE AND THREE YEAR OF FREE OIL CHANGES AND A 3 YEAR WARRANTY - THEY TREAT THERE CUSTOMER RIGHT I HAVE ALREADY SENT TO OF MY CO WORK WORKERS TO THEM AND THEY PURCHASED WITH HIM AS WELL

jessica burr

So very helpful! Matt Davis is the best salesman you could ever have. Polite, patient, and very knowledgeable!!!

Teresa Daniels

Brawner Baker was an excellent salesman and he was very helpful and knowledgeable!! Will recommend people in the future.

Kelsie Kelley

Jay was very helpful with filling out paperwork. Rodney helped with getting my parents in a car and they are very happy with their choice.

Breath Of Life Inspirations

Ask for andrew he is professional and helpful

Lashon Fields

Jamison and Matt have been very helpful through my whole process. I would recommend them to any and everybody!!! And will continue to come to them.

Caitlyn Baker

Thomas Peeples I would like Thank Rodney Pope and Brawner Baker for superb service.

Steven Brogdon

Keylin Smith

Tamara Henderson

Great customer service. Awesome.

MATT DAVIS

THE BEST EXPERIENCE I'VE EVER HAD BUYING A CAR. THANK YOU MATT FOR ALL YOU HELP! YOU ARE AWESOME!!!

Kelvie Artis

Great job on my experience at American car center Jay was great prevailing Rodney pope great on handling paperwork and explaining

Petty Crocker

karitina Rosco

Staff was great and very kid friendly. Took me two days to decide, never felt rushed at all. Richard Norwood was my sales man he went above and beyond to work with my situation and so did the manager. You will pay car notes and more thn likely interest on any car dealer you are approved in. Might as well be where you get a VERY nice, safe car and treated with dignity, respect and a smile.

Alfred Van Horn

karen cook

Brawner Baker gave me the best experience purchasing a car! Thank you guys!

Dana Marshe’

Brawner was a big help and I really think I'm going to love my car !!! Thank youuuuuu American car center !!!

Andrea Swift

Loved the great service!!! We were in late and they never changed their enthusiasm!! They were great!!! Put me in a great car at a great payment!!!! Andrew and Pat were great and so were all the managers!!

Amaiyah King

Orenthal Jordan

Tamera Lasha

Worst Dealership Ever !!!

Lolita Bell

Jamison Staten awesome salesman.

Tammy Yeager

Good. Stuff

Vincent Martin

Went to sign some documents and immediately I was waited upon even though the place was packed to the max they have enough individuals employed the hell look customer flow to keep on 7 cars

Kelvin Morris

Cberr 43807

Matt and Michael were very helpful and had very good product knowledge.

Steven Gray

Browner baker was hands on with me he got me the car I wanted for the price I wanted I would tell everyone to go to America car center and see brawler baker

Aleigha Davis

Business Hours of American Car Center - Birmingham, AL in Alabama

SUNDAY
CLOSED
MONDAY
8:30AM–6PM
TUESDAY
8:30AM–6PM
WEDNESDAY
8:30AM–6PM
THURSDAY
8:30AM–6PM
FRIDAY
8:30AM–6PM
SATURDAY
8:30AM–6PM

PHONE & WEBPAGE

American Car Center - Birmingham, AL en Alabama
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