We've got the feddbacks of people like you who are consuming the products of BJ\'s Wholesale (Butcher Shop) in the state of North Carolina.
At this moment the business receives a rating of 4.3 stars out of 5 and the rating is based on 198 reviews.
As you can read, it reaches an opinions average is really high, and it's founded on a high number of feddbacks, so we may think that the rating is quite faithful. If there are many people who bothered to leave their feddback when they've done well, it works.
As you know, we do not usually bother to write feddbacks when these are positive and we usually do it only if we've had a problem or incidence...
This Butcher Shop is classified in the category of Warehouse club.
I saved $169 on groceries you can't get that at Wal-Mart or Sam's
Extremely nice employees that provide wonderful customer service. Fast check out lines!
Clean
Absolutely amazing and totally worth the membership. Works even better for those who coupon. Coupon station at the door as you walk in store map located near customer service and the gas prices are amazing. Imagine what you spend at Sam's Club and then ask yourself how much less it would be if you could use coupons.
Last weekend there was a sign that said 10 cents off per gallon with purchase in store. I purchased about 95 dollars and did not get my gas discount That was to be the last day for this offer. The gas clerk said said the offer expired in April. The sign said Mary 31st was the last day. I was disappointed.
Found what I needed and left
Clean bright well stocked and helpful employees. GREAT STORE
No registers were open. Supervisor at desk made no effort to help at self checkout and was rude. To little staff available. This was my first time at this store and probably my last.
I'm sorry but Holly the manager needs to be reported she treats her employees different. She is very unprofessional and she don't know how to talk to people. She also fired 2 employees for no reason instead of finding out the situation of the cause.
Like it
Love everything about BJ's
Awesome prices and helpful staff!
The bakery made the cake , fresh, delicious, beautiful for my son's Green Beret graduation on VERY short notice. I called 2 days before, they made ordering on the phone, with someone stopping by with the picture, easy and a blessing! I understand the manager of bakery worked on cake, but even the person taking the order ALL OF THEM went above and beyond the call of duty! A very nasty bakery in Maryland was so unaccomadating and we were so glad to use BJs. Picture included!! Thanks to everyone.♥
It's a great place
Friendly staff and huge inventory.
Love BJS
I visited with a friend and I was hooked! I think it's definitely worth the membership fee to save on bulk items. Highly recommend!
Well stocked with products. Very clean place for shopping.
If you buy only what you need, you can save a lot.
The staff here , is very welcoming. There is one young man that always goes above and beyond . I believe his name is Orlando. I'm always buying items that are to big for me to place in the car and he is one of the people that will help. The other day I bought a bunk bed, and there were two other men that helped me out. They helped me put it the truck and left. I soon realized I was struggling to close the truck door , I was getting very flustered and my door popped off. Few minutes later Orlando came up, and told me he saw be struggling as he was helping another customer. He fixed the truck door and placed items upright so we could close the door. I really appreciate how he is eager to help and his customers services skills are so genuine. Orlando is amazing!
Great place but expensive
Employees were cheerful ready to help
I always love shopping at bjs. The prices are very reasonable and I am able to use more items in here than other places that sell in bulk.
Clean and well organized. Excellent customer service as well.
The gas price and food very good
I originally stopped to pick up a case of water, but there wasn't any, so I decided to grab a few bagels just look around a bit. I found a travel cup on sale so I picked up one and went to the register. The cashier was not at all friendly, and then couldn't find a price for the cup and had to ask for a price check. While we were waiting I noticed on the screen that she had charged me for 9 bagels when I only had 3. When I mentioned this to her she asked me if I wanted her to take it off, well of course I did, why would I want to pay for 6 bagels I didn't get. So she removed the item all together. I explained to her I wanted them but only want to pay for 3, since I am only purchasing 3. She told me that I had to pay for 9, they only come in packs of 6 or 9. I asked her why I couldn't buy just 3 bagels, since I had bought 3 the week before without issue. She then held up my cup and bag of bagels and told me I could take it to customer service and let them deal with it, like I was inconveniencing her. By this time another young girl had come to do the price check, and it seemed that I was inconveniencing her as well. Neither person was rude to me but it was obvious by their tone and demeanor that I was annoying them. I told them to just void my order. As I went to leave the cashier next to my register had apparently overheard the whole conversation and stopped me to apologize and said she'd be glad to help me, but I told her it was such a small order it didn't seem worth the trouble and thanked her for offering. Too bad all the cashiers aren't like her.
Always great customer service. Feel like I'm getting a bargain.
Love it!
Why don't they load prepaid debit cards like walmarts? And my husband hates that place.. He says the lady who checks receipts at the door was looking into our cart too intently like we stole something...Meanwhile the white couple with a cart full of expensive items, she looked at for 2 seconds and then they were on their way...Racist much?! Also my husband and I saw someone in the store carrying a firearm...Why do they allow shoppers to carry firearms in their store...
Price's higher at register
I love BJ's it is well staffed and never over crowded
I'm like going there.
Very nice. Very clean. Lots of nice items.
Good
The items are always in stock and the customer service is outstanding. I love using coupons also.
Great buys.
It's BJs.
LOVE SHOPPING HERE EVERYONE IS SO WONDERFUL ESPECIALLY SHERRY, GEORGIA, PATRICIA AND SAMANTHA!!!!!
Clean. Friendly and very helpful employees. Everything you're looking for.
No food court and when I asked customer service about discount membership deals that I saw online, she rolled her eyes at me. Ridiculous.
Love this place great prices on everything you could want.
So easy to shop here. Got a discount on membership for being a Veteran! My wife and I really enjoy the prices & coupons that we can use to bring overall costs down. And I love getting my gas here because they are one of the lowest price per gallon in Fayetteville.
Super quick!
Absolutely love this store ! In stock sale items always available & very helpful employees . The coupons are the best on what I need !! Love the gas prices too !!
Very good
Always a great experience. I am able to find what I need and more!
Friendly and helpful staff
All you want in a big box store. I would expound prolific on the deli and wonderful service, but I'd rather keep it a secret.
I had an appointment for 530pm to put 4 new tires on. I fropped off at 520pm. Well, its now 720 pm and not 1 tire on yet. Now is it the maintenance guys fault, I ask myself...why does he stop everytime someone comes to ask him to put air in their tires or to buy a battery. I asked him about how long will it take. He states about an hour. I steped out came back 1.25 hous later and barely has touched it. He has no help. He's a nice guy who can't say wait I have another customer . But can make a woman wait almost 2 hours. Next person that comes to get air, I become a New Yorker with an attitude.
Deals are great
Great store. Everything is always stocked and never crowded
Quick! Friendly, courteous and clean!! Love the coupons too. Rate today's visit a 10.
I had a GREAT experience, on today... VERY PLEASANT MEMBERSHIP CASHIER "KEYRONDRA"...WHO WAS ALSO VERY PROFESSIONAL AND MADE SURE THAT MY EXPERIENCE WAS A VERY PLEASANT ONE! IT WAS...!!!
This is a new BJ's, but I have been a member for over 20 yrs. However, they didn't do much to this store to make it look updated like the rest in other States or even like the one that they have in Garner, NC. This one is just mediocre.
Ok
Best Wholesale Club better than Sam's Club and Costco. Military friendly best cuts of meats with great deals with accepting manufacturers coupons
Good
Had to get a temporary pass to shop, the Lady at Customer Service and the cashier were very friendly and efficient.
Why would you close the pizza and hotdog place down smh
Friendly staff! Customer service is the best by far. I had lost my receipt and they were able to locate it some 8 months back! Thank you BJ'S Club customer care line.
Very nice people and love their products.
It’s like a small sad Costco with slightly higher prices. Also, the sample lady was rude and wouldn’t give me a sample of cake when she had a ton and it’s literally her job.
BJ's is a great place to shop for everything you need and more.
Great prices. Amazing coupons. Bathrooms need better cleaning.
I enjoyed the experience. I am happy to know they take manufacturers coupons too Big money saver and big on my budget!!
Pretty big place remind me of the hardware store but it also remind me of Sam's Club very open I like it so far
Love this place and their coupons! Staff are always friendly...well worth the $50 membership fee!
Cheap gas and also plenty of fresh produce
Very quiet place to shop today
It was wonderful, better than Sam's
This is indeed a wholesale club. It has a different selection than Samsung which also has a location in town. It's near Cross Creek Mall and fresh market store. Of note is the fact you can buy gas line here at a very inexpensive price. They have a snack bar with pizza and hotdogs.
Love the prices and friendly service
Everything
Love this place. It's never overwhelming or over crowded and they keep it clean. If your military then you get a great membership discount
This place takes for ever to get unloaded didnt want me here early but they one me to be on time
Just wanted to give a shout out to Jeannie with customer service for the excellent customer care I received. She went above and beyond to help understand the situation and took care of it fully. Store was always clean and organized. Used the car service multiple times and very pleased. Just wish BJ's had more locations so there was one closer in our new house!
Got what I needed at the best price around.
They have office furniture in the box but not on display
Great prices for everyday household items bought in bulk. Not very many employees around to help out though.
Forgot to use my coupons @ checkout & the service desk graciously honored them! Nice folks!
Great prices! Good place to get bulk items inexpensively.
B.J's is a good wholesale club. The place is new and clean. Their customer service is outstanding.
It compares to Sams Club and Cosco but with friendly staff and shorter checkout lines. Some of the prices are cheaper too.
Really enjoy shopping here. Their so nice.
They have amazing prices on bulk items and a lot coupons on fresh meats and produce. Their store brand has turned out to be really good as well.
Clean store
Meat department cut our pork lion into 11/12 " pieces.
If I could give 0 stars I would! DO NOT EVER buy tires or get your tires repaired at this establishment! I bought a set of 4 tires from bjs tire section for about $1000. Good warranty purchase, and garantee of free rotations/balancing/repair. I had hit a pothole in the road recently and blew out my front right tire. I replaced the tire with the spare donut and took the damaged tire on the rim straight to bjs on a Thursday afternoon, leaving the tire AND the rim over the weekend. They informed me that they would order the tire and have it ready to go by Monday. When I came in Monday, they had not put the newly ordered tire on my rim, then proceeded to explain to me that they had not gotten the correct paperwork from me initially on that previous Thursday. I gave them the benefit of the doubt, even though they had failed to inform me of the mishap via telephone, assuming mistakes happen, and gave them the other paperwork they had requested. The next morning I had discovered a slow leak in one of the OTHER tires. I returned to bjs to pick up my tire on TUESDAY, and to let them know about the slow leak in my other tire. At this point they had STILL failed to fix the tire I had initially brought to them. I explained to them very calmly, despite my high level of irritation at this point, that I no longer felt safe driving my car around on a donut spare tire and a tire with a slow leak, and asked if I could leave my car overnight. They said it was fine but that if anything happened to my vehicle that "bjs was not responsible for any damage." I said that's fine, I really just want you to fix my tire by tomorrow please, and order another tire to replace the one with the slow leak by Friday, if possible. He took my phone number down and told me that he would call me to let me know when it was done. The next day, WEDNESDAY, I did not receive a phone call all morning. I tried to call bjs tire department, several times, and got no response. I came in on my lunch break, for the third day in a row now, and they STILL had not replaced my tire. The manager was there this time, thank god! I asked the man whom I spoke with the previous day, if they had at least put the tire on the rim yet, and why hadnt finished the job yet, to which the gentleman became very defensive and extremely argumentative. I told the man right in front of his boss, "look I don't blame you, I know you all have been busy here, but I have been basically car-less since last Thursday and I really just want you to fix my tire." He proceeded to tell me That he had been trying to contact me, which he had not (I had 0 missed calls) and that I was supposed to pay for the tire before he could put it on the rim and onto my car, which I had been completely unaware of until this point. His boss lady finally cleared thing up and he started the process of replacing my tire. When his boss walked away he said to me " I can't believe you would do me like that" to which I said, "do you like what? I'm the one who hasn't had a drivable car for almost a week now!" He kept shaking his head and mumbling, and the. I asked him if he wanted me to wait or if I should just come back later to pick up my car, to which he replied "that's on you." I decided to leave because I had to be back at work and did not want to waste any more of my time being belittled and treated poorly as a customer. His boss called me about an hour later and informed me that my car was ready, and that the warranty I had purchased did not cover the second damaged tire that had a slow leak. Now, not only have I paid $1,000 for the initial set of tires, but I had to wait 6 DAYS for them to put one tire on one rim, was lied to and treated very poorly by the staff, and I still had to pay about $33.00 for the replacement tire. Also, they refuse to replace the other tire that I bought with under warranty.
Found most of everything I needed. The personnel that I came in contact with were all very kind and helpful.
Great deals to be found.
Nice play to shop.
(Translated by Google) Super good (Original) Super bueno
Bulk items good prices
I love BJ's! Similar to Cosco, definitely much nicer than Sam's Club! They already have great prices, and in addition, they send coupon books in the mail each month & honor additional coupons on top of that! Highly recommend!
First time there...a friend suggested BJ's over sam's and we fell in love with it..great deals and amazing foods..
Save on everyday items
Pretty nice
It was very very good
No customers aeevuce. Staff was not aware of products and/or price. Would NOT look up price.
Friendly service. Nest and clean
Way more expensive than Sam's club...
Too expensive
Large variety of prod
Liars the after asking one of the associates about the Free membership which was online he says 'That Must be an old website Page' when it was clearly not this Man tried to lie to get me to buy a full membership. Despicable
DON’T BUY TIRES FROM HERE!!! This by far was the worst tire buying experience ever!! The warranty is outstanding!! The employee are very unprofessional and they lie!!! They say they call you when they don’t!! I waited for someone to call me when my tire would be in, because they had to be ordered. That did not happen!! They employee swore they called me and that was a total lie. I had to go back to the tire department and they had the nerve to tell me that I had to make an appointment to have the tires put on the rims!!!! GTFOH!!!
Wonderful store. Everyone they're very helpful. Workers interested in helping customers. Nice shopping experience. Rate the experience as a 1.
For the past 3 years until today me and my mom never have be treated with so disrespect from this store. The deli section gave us a hard time and didn't for 1 give the right amount of meat and started talking to a different customer and served them and did not finish are order. we now go less frequently there and if we have the same lady again we don't wont her serving us ever again.