Here you will see the feddbacks of real people like you who consumed the services and products of Safeway (Butcher Shop) in the area close to the state of Maryland.
Currently the business receives a rating of 4.0 over 5 and that rating has been calculated on 292 reviews.
You must have seen that it reaches an opinions average is really good, and it's founded on a high number of reviews, so we can be quite sure that the score is quite accurate. If people have bothered to give their feddback when they've done well with the service, is that it works.
As you know, we do not usually stop to set scores when these are good and we usually do it only if we have had a problem or issue...
This Butcher Shop belongs to the category of Grocery store.
Nasty rude workers except the two cashiers...store needs employees that want to work...
To many problems with the pharmacy, want three times to pickup prescription after told was ready. Finally did have pickup t
Nice store to shop
Lines are always long even when they are not busy. No turkey breast. Deli is closed. Produce looks terrible. Shelves poorly stocked. All in all a bad shopping experience I will have to go somewhere else to finish my shopping. Store in need of help.
Your store is my favorite. But wish your isles were larger for the motorized carts. I really hate shopping here because there is no room for me. You have everything I want, fantastic special offers, the best meats in your deli and Starbucks. Make more room.
Good store for holiday shopping. Had everything I needed.
Always clean. Always stocked. Mostly helpful staff.
Best Pharmacy around!
I ordered delivery from you and you took money out of my account for about $100 and I never received anything!!!!!!
Be very careful if you get something at the deli counter they will put the higher price sticker on your meat and if you don’t look at it and go through check out and don’t check it till you get home and noticed that they’ll charge you 899 a pound instead of the 699 that should’ve been charged . This has happened to me too many times for it to have been an accident . Always check the dates on their produce Many times produce is packed several days before it’s out on the counter for purchase . Stephen not at all friendly store relatively dirty
This is standard safeway store.
It's always nice shop in this one and people are so nice!!
Favorite market. Clean well staffed, great bakery, meat, seafood just to name a few. Excellent deli, great party platters. Produce always well stocked and fresh. Excellent candy choice for Halloween or any occasion, PERFECT!
I really like this store
Quick service and great quality service by Zac Vincent
I mean it's a safe way. Nothing bad but nothing to write home about.
Much more calm atmosphere to shop. No crowds. Pleasant staff.
Two lines open with a new cashier
Enjoyed experience at Safeway today. The store was bright, clean and team members were very helpful. This was my first time at the Crofton store. Keep up the good work!
Probably the worst run grocery store at which I have ever shopped, and I've been to a lot. Was my first and last experience today. Two lanes open on the day before NYE, and when they finally open a 3rd the employee puts in people who have been waiting a lot less time ( i.e. 20 minute difference) than others. She only relieved one of the congested lines, and ignored the one we were in. Another customer ahead of me was apoplectic about her poor customer service.
We love the soups here. Safeway soup nights have become a tradition for us.
Always clean and stocked
Now that the wegmans has moved into the area this once popular crowded Safeway has become relatively empty. It's a nice place to go to when you don't feel like waiting in long lines.
Prices are high but there are usually good sales.
Safeway always has their grocery carts really far from the door especially outside. If you could stage them closer so people like me who cannot walk far it would make a great difference. Thank you
Great selection of fresh produce.
Says it's open 24 hours, but it's always closed when I go. Change your damn hours
Very poor customer service. No one at the Customer Service desk at 12 noon to register as new customer. Waited 4 min and then asked passing cashier who ignored me if I could get a card. She took me to her register, gave me a card, and told me to register online. Store is clean, well stocked with no clutter in aisles. Lots of grab and go prepared foods that looked tasty. Cashier charged me regular price on sale sodas, so @ 12:45 pm I returned to Customer Service where no one was behind counter, again! Walked out of store with groceries and overpriced soda at 12:50. Mgr, JC Evans, needs more training.
Not sure who runs this place. Bathroom was a wreck. Chart to check cleanliness of the bathroom was almost a couple weeks old and blank. Gross. I don’t want my daughters going in there.
Friendly staff, good service and prices.
I go here for grocery shopping all the time great place to go has a pharmacy, meat and everything you need.
Hire more cashiers
It's the holidays, how do you only have 1 cashier who can't pick up items due to an injury. Plenty of people working but no cashiers.
Good prices, good selection, good service. Fresh produce. My favorite grocery store in the area.
I like Safeway - it’s convenient and open 24 hours - decent fresh produce, meats and good sales if club member. The major issue is staff seems to be always complaining about something and they do it in front of customers - and frankly it’s awful to sit there and listen to that about the store - issues with a store and mgmt should NEVER be discussed on floor with customers around
Rushed and forgetful....left my cell phone in my shopping cart. Went back and team member had secured it with customer service. Thank you to honest employees and operationally sound systems. Love my Safeway.
Even though item I purchased rang up at wrong price, they corrected it quickly and without a fuss. Good job!
Has everything I always want.
Love this Safeway.
Always find what I need and the staff is friendly!
People have no manners but the place is very streamlined and we'll acclimated for everyone. If ur going here use manners and say excuse me when moving in front of others
It is less nice then the wegmans but it is also cheaper.
Need more Cashiers. Staff never happy when I go there
Store was very cluttered with boxes and stock blocking the aisles. A number of items were out of stock on the first day of the sale.
Awesome place. Good prices. Friendly associates. Someone always willing to help you, when you can't find something.
Love shopping at this location. Clean. Quality & excellent service.
Soooooo expensive except for some sale items, Cashier unfriendly.
They have a great Starbucks and a good hbc department
only one cashier and self-checkout closed. Cistomer service fail.
Have been a safeway shopper for many years I feel they have gone down hill. Have sale like yogurt 20 for 10 dollars they have 5 on shelve alway under stock store dirty now would rather go go elsewhere me and my family will shop elsewhere,I know they don't care if I leave I am just 1 customer but if this will help them be a better store good for the people who shop there.
The Safeway at Waugh Chapel is well stocked and clean. They have a Starbucks also.
The bakery is becoming hit or miss as to quality.
This is your typical grocery store. They keep it fresh and clean. The noise level is lower than that of Wegmans. I shop there on a regular basis.
Trying to check out at this place always stinks.. I only go when I absolutely need something and I'm in the neighborhood..
Leaving the cart locked up. A woman ran towards us and wait a minute . Not sure why you have the carts lock up if you going to let people go outside with him anyway. Made no sense. Jerked my grandson son's neck as I was pushing the cart and it came to an abrupt stop. Annoying. Advertised a product that hangs in an aisle for $2.00 and they charged me $2.99. My fault for not paying attention. Had my grandson with me . . . I would much rather he was safe . . .
Went in during weekday afternoon, no crowds. Well kept/clean & stocked grocery store with a Starbucks coffee shop - typical medium size grocery with a like new feel to it.
Download the app & get free items every month!
I couldn't find tahini, and nobody who worked there could tell me if they even carried it
Great grocery store... even has a Starbucks in the store!
Good
Egg shells in the pound cake from the bakery
Nice clean grocery store, but expensive.
Night employee answered our phone call and checked the shelves for different child OTC medicines at 11PM. He was very professional and helpful, looking into a bunch of options for us and was detailed with his feedback over the phone. Thanks!
I went in there last week and spent a lot of money.. mostly produce and meat. Every single piece of produce I purchased went bad within two days. I mean all of it! What a waste of money.
Great. They take good care of their customers.
Open 24 hours, making it the only grocer in the area to do so
The Safeway in Gambrills is a good store. Its got a variety of bathroom products and stationary craft alongside being a grocery store. Its very convenient because its even open after 1:00am. Its also convenient that its located in a shopping center. But the prices...sheesh. Even if youre a club member its one of the more expensive grocery stores.
Open 24 hours, got it. false advertisement. They open at 6am because they need to wax the floor but the door is opened so I assume I can shop. Some woman walks up to me and starts screaming at me saying "how did you get in here?? We don't open until 6." Wow, customer service. Thanks for treating me like a child. I live up the street from here but I'll just sit and wait in the Wegmans parking lot to not deal with this nonsense. Shame, because we Safeway is closer to us.
Open 24hrs.
Had a horrible experience there Saturday evening - 9/23. Purchased steamed snow crab legs around 8pm. When I sat down to eat them, they tasted like they had been steamed in the clean product they use to clean the steamers. Took them back to the store. While I was refunded the money I paid, the manager on duty never inquired or asked how I was or to offer an apology. never asked for my name or contact information. Horrible customer service. Update - I spoke with the Store Manager this morning. Very gracious. I very much appreciate her response back to me.
My rating: 2.5- 3 stars. The best thing about this Safeway is proximity to LA Fitness-- can run by the store after a workout. What is especially NOT easy are the crowds and lines. This place always seems to be super crowded, both self-checkout and regular lines. Budget extra time.
Great place
Awesome service and selection. 9 out of 10 would shop again.
The selection of fruits and vegetables are impeccable.
DENA needs some discipline. She's more interested in digging into her purse than committing to her JOB. She's also as rude and as incompetent as can be. Tell her to leave her smart ass comments to herself. She needs to be FIRED.
Neat and in orders. People are helpful
I went on a Tuesday night around 5:30pm. It wasn’t crowded and the cashier was great! My issue was the produce section. Most of the vegetables weren't stocked or going bad. For example, they only had about 5 different bundles of bananas to pick from, two of which were almost rotten.
Actually feels on the older side of Safeway's in the local area. Has a Starbucks and eating area but everything is a bit awkwardly positioned in this store. Staff was friendly enough and I was in and out on a Friday night around 9pm.
Very clean, good service.
Terrible store. Rude customer service. They have many expired items on the shelf. They always seem to be understocked and out of things. On the internet they said the pharmacy would be open but clearly no one was there after waiting in the middle of the day. I keep giving them more chances since it's so close to where I live but from now on I'll be continuously going to Wegmans. Wegmans excels in each of these areas and more.
Lovely store . I found all I needed quickly. This is not my local store so I was very impressed with it as a whole.
Love everything about this area
Expensive
This place is the worst. The management is completely space brained and doesn't care about its customers or its workers. Very very poor management. I would NOT suggest working here or even shopping here. You'll get treated like garbage. Trust me on this one.
Convenient hours, great selection, Starbucks inside, clean store.
Waited 5 hours in the break room for a interview only to be told that I would have to come back another day without any explanation
Sometimes they run out of stock and aren't the greatest at restocking, but the sales are really good when you can catch them.
Everyone looks inbred can't understand a word anyone says here.
A little pricey for certain items, but staff is nice, there's a starbucks and they"re always open.
Pros: Clean, well stocked, and good selection Cons: everything is a bit pricier than other local stores, only one checkout was manned, and the employees aren't what I would call friendly (not rude, just not very outgoing and dont ever smile).
It's a grocery store. Don't go for fresh produce. Not that it doesn't have serviceable produce, it's just less fresh than the other options in the area. Otherwise it's an adequate grocery store.
I wish I could rate this Safeway a 0... I came in to purchase beer and wine at 2:40am but was told I couldn’t purchase it because it was after 12am.. I finished ringing out my purchase and watched a caucasian couple ring up 5 wine bottles and was allowed to purchase the bottles. As a Hispanic women, I am disgusted on how I was treated... it’s a disgrace ...
Store was clean. Helpful staff. Out of several things I was looking for. Prices are higher than other stores for some items.
Very friendly and helpful staff. Clean and well stocked.
Good crab legs. Salmon dinner in a bag is always fresh and delicious.
A bit more expensive than Giant, and Weis.
Absolutely terrible horrible I'm on the phone with corporate office right now in reference to the visit at Safeway in Gambrills
Quick checkout.
Good place to shop I have 3 boys great prices on cereal with coupons and the meat section is always good
I went to get 2 nice steaks for my wife’s bday last week. When I was asking about the steaks the seafood guy didn’t know anything and the meat guy was really grumpy and kinda rude
Sandwiches :)
It great place to shop
Don't use this pharmacy!!! I guess the pharmacist here decides what medicines they want to give you not your physician. They say things like "oh I don't have that in stock" which are two generic drugs that I have never, any place else, have had issues with. And the stupid "mean girl" stuff behind the counter whispering, so unprofessional. I have never written a review but I hope everyone reads this and decides on a different pharmacy where there are caring medical professional people.
Clean store with friendly associates, produce is always fresh
Great desls
this is my neighborhood Safeway. Great store & great staff.
I only go there if I need like one or two items. I could not do my actual grocery shopping there. It is way too expensive! Even with their savings card.
The cashier said they were very busy, I hadn't noticed, everyone was helpful, the other customers were for the most part courteous. With an impending storm on the way, it wasn't so busy. I bought $450 in groceries, and was still only in line for like 10 minutes. Very enjoyable experience for what it was
Found all I needed Was impressed when more cashiers were pulled up front and customers with a small amount of items were pulled to front counter to get them out quicker
Clean and friendly service.
Small selection and too expensive
Very well stock
Great Fast service.
If I could give them less than 1 star I would. I came to this specific location because of a gift card service that a MANAGER verified that they offered. Drove 30 mins out of the way for the manager himself to tell me he gave me the wrong information over the phone. He did try to complete my transaction anyway but then gave me a laundry list of reasons why he couldn’t. This was on top of me being on a 10 minute hold to get hung up on and a woman running the front customer service desk who just kept telling me she’s not sure what I’m asking for and that she couldn’t understand me (she did have a thick accent herself). Overall a very frustrating and time wasting experience.
The store is GREAT!! Have nothing bad to say about it however the deli workers put no love in their food. I love the deli at other Safeway’s but this one is no bueno
Not enough cashiers.
Great prices for fresh food.
It's a grocery store.
Love this store, very nice and clean
Usually a good selection, but the aisles are so crowded it's hard to navigate the store.
Clean and good prices