I would not recommend this place. Twice now I have noticed unsanitary and unhygienic handling of my food, with two different employees. The first time, my jaw was on the floor, the second time I was flabbergasted at what I witnessed.
Incident #1 I preordered some sliced beef, I wanted to open the package to actually see what I was buying before I bought it and to ensure I was buying what I ordered. I opened the butcher paper and the sliced meat was packaged in one layer of butcher paper, no other plastic was wrapped around it and so there was a lot of blood on the one fold of butcher paper that was next to the meat. The employee looked at me and questioned, I’ll clean that up? I said yes, I think that would be a good idea. She went and got what looked like a dirty dry towel and with her bare hands wiped off the side of the package, but spilled the blood all over the counter. She wrapped the beef back up, again with bare hands after handling the dirty towel but now the blood saturated paper was on the outside of the package and she decided to push the package toward me right back through the spilled blood on the counter. She made no attempt to clean up the blood on the counter or even was aware of what she had done and that it was gross.
Incident #2 I preordered some sliced beef the day before, I drove down there for pick up. Upon arrival, I was told they didn’t have what I ordered. I confirmed the order, and then the general manager said, oh grass fed, okay we have that. Additionally, I don’t understand why you wouldn’t call the customer to notify them you didn’t have what they wanted so they don’t drive all the way down there and waste their time or at least give them a call to clarify what they ordered. Then asked me twice to confirm how I wanted it cut. I practically had to spell it out letter by letter on a piece of paper, I would like cross grain cut. They acted like I was speaking a foreign language with my request, I was practically insisting, I would like this cut cross grain. Finally they understood what I was asking for, even though the order was taken the day before with the same directions. The general manger sliced the beef, didn’t wash his hands before handling the raw meat and didn’t wear any gloves, handling the meat, had his dirty hands all up in my food. Grabbing from a pile below the slicer, that went directly onto the counter with bare hands and placing it in the butcher paper.
And when pressed about the issue, that he did not wear gloves while handling raw meat, his response was, it’s not a ready to eat item. So basically that means let’s mop the floor with it and it’s okay bc you may or may not be cooking it. EEEK are you serious? You work in food service!! It’s unsanitary to handle food, IN ANY FORM, without washing your hands and wearing gloves, that’s how people get food borne illnesses and get very sick, from improper handling and unsanitary handling of food. And he wanted to defend his unhygienic practices to me, basically saying, it’s okay to handle my food w his bare hands that he didn’t wash. I think I just threw up. Gross.
I would not go back here nor would I recommend this place to anyone due to sanitary concerns, horrible service, and overpriced products.