So I ordered a 12-14lb cooked turkey for thanksgiving, thought I'd try theirs because their cooked products are generally good and I frequent the Ardmore location regularly. When I went to pick up my turkey the worker took my ticket then came back and requested I return in 10 minutes to pick it up since they were still preparing it for pickup. I returned 20 minutes later and the original worker pointed out my turkey to another worker and told him to ring me up for the balance of my cost. The cost was lower than I expected based on price per pound and size so I asked the worker to weigh it for me. Well my 12-14lb turkey was now 7 pounds! I asked why and he said cooking it makes it smaller which I understand but 5-7 pounds seemed extreme. In any event I took it home, (it was small and I had to purchase additional meat but I thought at least it will be juicy and tasty). Wrong!!!! It was extremely dry and tough. Thank goodness I had backup meat and poultry to serve my guest because I definitely could not serve it. Oh, and by the way, I'm still not sure why I had to come back in 10 minutes to pick up the turkey because it only takes 1 minute to cover food with foil especially since it was so cold it almost felt like they cooked it then froze it!! All I can say is never again. What I thought would make my dinner easier by eliminating cooking it myself turned out to be more stressful and I ended up cooking anyway. Sorry Stoltzfus, I'll stick with the fresh meats......Oh, and the 1 star rating, that's for convenience of location.