Here we offer you all the reviews of people who have information of the products and services of Splitz Alley (Bowling Alley) in the area close to Tennessee.
Nowadays the firm receives a score of 4.1 out of 5 and the score is based on 595 reviews.
As you can see it reaches an feddbacks average is positive, and it's based on a high number of scores, so we may say that the assessment is very faithful. If there are many people who bothered to evaluate when they've done well with the business, is that it works.
You know that we do not usually bother to give tatings when they are correct and we usually do it only if we have had a problem or issue...
This Bowling Alley is included in the category of Bowling alley.
I would give a 0 Stars if i could. We had a pretty terrible experience with the "VIP" Child's Birthday party. So much to say so i will sum it up.......Too expensive, Didn't get our food until party was over, inexperienced and rude staff, refused to give us a knife to cut the cake, was told only kids could play on the lanes that came with the package, pizza tasted like garbage pizza from hell, 15$ up-charge for cosmic bowling that you can't take off. I have really never been so pissed at an establishment. Waiting over 2 hours to get the food that came with this party plan is a total fail.
The kids had a blast with the games, the bumper cars and of course, bowling.
Great experience for my son's 8th birthday! Staff was very helpful and friendly! Only $2.99 per game plus laser tag, ball blast and bumper cars! Oh and the arcade! Fun time!
Love this place.. it's so cool. And free bowling this summer.. YES
Great place for family fun. My only complaint is having to find an employee to do activities like bumper cars or laser tag. It isn't crazy expensive and me and my daughter have a blast every time we go!!!
During the time we went you could only bowl by the hour. It would be nice if you were close to finishing your game you could go a little over. But, it was a great time and they had the lights off and everything was neon. Not a bad alley at all.
Fun place. Bowling, arcade, lazer tag etc. Pretty good specials especially during thw week. Check out kidsbowlfree.com if you have kids 12 and under for 2 free games daily!
I paid for 3 games but because it was close to closing time my lane shut down. The sad part is the lane across from us continued to play for another 15 minutes without any issues. When I talked to a manger they opened up a different lane for one throw and we had 5 people playing. It's just sad that I paid for 3 games and only get 2.5 and the people across from us get a full game. The customer service was just not very good.
Very family oriented. Had my daughters birthday and they where helping us and we did not even do the birthday party option.
Check in was easy and pleasant due to the friendliness and efficiency of the staff. Areas were clean, well maintained, and comfortable. Equipment worked without a glitch. Entertainment for all ages.
Had a very good time, we went there to celebrate my grandson's birthday. The kids all had a great time playing in the video arcade, customer service is excellent . Will definitely go back
Nice place to spend an evening with family and friends. They had varities of games which my 2 year toddler and 6 year enjoyed. They had games including laser tag, bumper cars and many stall games. Their food and drink choices are also good and staffs are friendly. I had a coupon for an hour free bowling, the management refused to accept the coupon on Friday evening, and asked us to come between Monday to Friday. We were a group of 4 adults and 4 kids, it was tough convincing the kids. The coupon didn't have any such terms mentioned, it would be better if the management mention those terms and conditions in their future coupons.
No organization, throw up at the front door no one was cleaning up, no one was attentive to guest coming in to play games play pool or bowling. Everything was broken or being replaced. New to town and first time visitors was not a good first impression.
Had a great time
The lanes were so greasy it felt like I stuck my hand in a bucket of fried chicken.
Good service and my children had a great time! Good hot food too!! Will definitely be back!
The price for bowling during the weekdays Monday thru Thursday is unbeatable. They have Cosmic bowling as well. The service at the counter is lacking. Also, they need to get some new bowling shoes in cause the ones my husband was given were ripped on the side all the way down and his toes could poke out. Also, the mixed drinks are pretty good here, but the food menu needs to be expanded very few selections to be advertising and considering yourself having a bar and grill.
My friends and my wife and I had a great time bowling and throwing back some drinks. At one point all our bowling balls were stuck in the shoot and it burnt away 15 minutes of our play time however upon speaking to the nice gentleman behind the counter they actually added an additional hour at no extra cost. So I give pin strikes 5 stars all day long for a fun atmosphere, good drinks and ultimately great customer service--with a smile :)
I am extremely disappointed in my trip to pin strikes on November 4th, 2018. The bowling alley in my town (Cleveland) wouldn't allow us to bring cupcakes for my daughters and husbands birthday so I called around and this alley said we could. We decided to travel one town over so we could have a great time. I called ahead days before. We were only going to have 8 people bowl and I wanted to pay for everything so it would be set in stone. The woman I spoke to a couple of days before we went said there was a family package that is for up to 8 people and it includes a 1 topping pizza and 2 pitchers of drinks.. I said perfect i will do that. I was quoted 89.99 (plus 16.99 for each additional person) We usually have to live paycheck to paycheck. The reason i wanted to verify ahead of time was to make sure i would have enough money to put back for this. So after gas and gifts and bills I had JUST enough for this family package. Fast forward to Sunday and we get there. The woman behind the counter said the family package is only for up to 6 people.. I told her that over the phone I was told up to 8 people and that was why i just drove all the way to Chattanooga. She said...we'll just say its 8 then.. Ok awesome thank you so much. Everyone trickles in and i go with them to get their shoes. The woman at the front (different woman) said its only for 6 people..... I again told her that i was told it was for 8... She said...nope for 6.. Mind you I have already paid.. So I confronted the woman who I paid in the beginning and said you said it was up to 8 then she said actually its up to 6.... Are you guys serious right now? So a couple of us had to sacrifice our chance to bowl to let the others bowl since I had now been told 3 different things from 3 different people. I had to BORROW money to pay for my oldest to bowl so I again go to the front to pay for an additional person. I told the woman that i was feeling frustrated. I just wanted them to have a good birthday and its being overshadowed by what i felt like was bad business. I'm nearly in tears but obviously they weren't trying to fix the situations. They are just all shoulders... Idk why so and so said that..... Whatever.. I tell her I want to add a personfor the 16.99 fee and she looks at me and said no its 24. At this point I'm about to lose my cool.... What kind of business does this? No one has their stuff together? I can't get a straight answer out of anyone? I feel like I have been lied to and i dont live close mind you. I would have figured out a different package or gone somewhere else... She said she would prorate the extra person for "only" $14. I paid it.... I dont understand. I don't get why i was told different prices with different packages.. That was the point of calling ahead and SAVING every dime i could for this thing. I would have NEVER gone if I knew this is what was going to happen. It ruined my day. The kids and my husband had fun which I'm thankful for but as the one paying and planning it was a nightmare... I normally don't write reviews. I'm in the restaurant business I know what it's like because the customer is not always right. I stayed respectful the whole time because like I said I know what its like to deal with ridiculous people.... But the thing that pissed me off the most... The thing that made me want to write a review is this..... I told the girl at the front (who I gave the cupcakes and cheesecake to) that she could have a cupcake and a slice of cheesecake if she wants... A cupcake A slice of cheesecake.. As we are going to leave i go back to get the rest of the desserts (there were 5 cupcakes and a half of a cheesecake when I left them) there were NO cupcakes left and a quarter of a cheesecake..... I was livid. I didnt even have a cupcake or cheesecake yet.. I told the girl she could have a cupcake... Never did i say finish these off. Its common sense... You DON'T do that!! I should have clarified it more i guess but I thought that its again..common sense... I will never return and will never recommend this place for parties.
30 bucks a person . thats insain. Wont go there again
nice place but, too much goin on. Plus they charge per hour which is crazy. It's crazy expensive. Do not listen they will try to sell you two hours worth and it's like 17.99 a person.
Fun arcade, fun bowling.
Went for a event and they was the only ones selling food. Way over priced for what you got we spent $28 for a order of cheese sticks (soggy and gross no flavor), a plate of “seasoned” fries (plate was half way full no taste of seasoning what so ever) and wings with fries. The only thing size wise “worth” the money was the plate of wings. Wasn’t offered ketchup or dipping sauces. I advise eat before you come OR bring a snack.
Prices was moderate. Staff was limited but very helpful and friendly
Staff was very friendly and helpful. This place is so much fun! There are lots of activities and the special prices they had on Memorial Day was awesome! Food was pretty good too. They have beer!
If the food was even decent.. I'd give it 5. The lanes are nice. The balls are in good condition.
We were here for a kid's birthday party. The staff was courteous, the pizza was yummy, and the bowling, laser tag, bumper cars, and balladium were super fun for the kiddos.
Kids will have a blast: plenty of activities. Lanes are acceptable and tv's and screens around
Love this place. Great family atmosphere and cleaner than most. A little pricey but still worth it in my opinion.
awesome place
We went for Labor Day and sadly wound up going somewhere else. Apparently they more than double the price per hr on a holiday. Also no senior discounts and no military discounts on a holiday. We wound up going somewhere else and got way more time to bowl for half the price we were going to pay here. And the bowling alley we went to gave a Labor day discount, go figure. It's all about the money unfortunately.
We love to stop here whenever we're in Chattanooga. Fun place to go with kids and not terribly expensive
Bowling was great. Everything worked the way it should. Service was impersonal and rude.
Good friendly staff and great bartender cassey
Great family spot
Two kids one adult $43.00 seams pricey
Had a really good first experience...the price for laser tag was a bit much on the particular day we went but we got a deal on bowling so that was cool...i also liked the fact that the tickets you win are automatically downloaded on to your play card.
Pricey, no Mother’s Day specials or father day specials
Great place to have a party! We hosted our kids birthday party at Splitz Alley. We were so impressed with how easy it was and the helpfulness of the staff. From the moment we arrived they were accommodating and fulfilled all of our requests with a smile. The technician was friendly and helped us with our lane. We bowled, played video games and laser tag... everything was clean and in working order. The food was great and bathrooms were very clean. I would definitely host another party there.
This place is a ton of fun. I enjoy the arcade section, laser tag was fun, and I love bowling. I have even hosted an event there. Pin Strikes is the place to hang personally and professionally.
arcade laser tag bumper cars bowling so much fun.
Great bowling and alcohol prices for a fun Friday night.
We love it here. Great family fun
Very fun place for kids are okay it's always working fun bowling and love to go back to the shoot pool
This is a great family friendly place. There are things to do for adults and kids together!!
A very dishonest business. They advertised free bowling for kids. So we took our 3 small kids there to have some family fun. Whereas the kids games were technically free, the prices of everything else was raised. Shoe rentals, normally $2.99 each for kids were raised to $4.79 each. The price of the adult game was raised from the normal $2.99 each to $5.98 each. So instead of paying roughly $22 we paid almost $36.
Great place to go out with the family lots of games for the kids
Good place to take the kids.
Fun nite with the the family! Ask for bowling shoes a size smaller than what you actually are! Not great food choices.
Good service, pool tables not terrible, excellent arcade. Only 10 lanes and fills up fast on weekends. Minors permitted to pool hall with the bar until 2130.
We had a blast... Even tho they wouldn't refund my son card after losing it in laser tag
Easily the best bowling establishment in town!! I love this place, my friends love this place, my family loves this place. Price wise, Pin Strikes is superior. The atmosphere is great, and the customer service is fabulous. Would recommend highly!!
Worst experience. The bar was closed due to them switching owners which doesn't make sense why it was closed. The beer taps at the main food service place weren't working and the one girl who knew how to fix it wouldn't because she said she wasn't clocked in. It would be one star, but one girl with glasses was at least super helpful. Everyone else there seemed like they didnt even want to be there. Plus the lava lamp my girl spent all her tickets on didnt even work.
Tons of fun,especially the arcade games.
A fun family place
Grandkids had a lot of fun
Fun place great time
It is a one stop for family and friends to get together. Lazer tag, arcade, bowling, music, food, and other fun activities. Its a good cheap fun thing for me to do during the week for my teens on these really hot days. Thank you
Great place to have fun
It good but pay 8 for an hour kinda sucks through
It was my daughter's 20th birthday!!
Had AMAZING food! Delivery was fast! Nothing was premade! Would buy from again! 5 out of 5 stars! Entertained me for hours!
Super fun place with LOTS to do!
Took my son n friends there for his 17th birthday. They had a blast! Good prices for bowling. Cosmic bowling great too! We all cant wait to go again!
Needs to be updated and need better specials like spare time 9 to 11 $10 including shoes other than that love it there
Amazing place to go. We have our Florida Gator club there, in football season.
Great place. Had a fun time with the family. Would visit again if I lived nearby!
Great fun and nice atmosphere!
Horrible. Would not recommend this place for anyone. Most inconsiderate employees that I have ever witnessed.
Great place for entertainment. Absolute fun for the kids and they have plenty of options like Laser tags, Bumper Cars and other such games. Definitely must consider place for corporate events and they provide great offers and options for us to fix the event. Food was great and the support staff were so helpful and hear to our requests so patiently. We loved it and definitely 5 star!!
Update:I changed to 3
Had a birthday party there and service was terrible, attendant was not very helpful at all
This place is amazing so much good Food fun Arcade Games my fav. Sponge bob
Kids had a blast at the arcade and the food was great as well.
Great bowling alley, but tons of other entertainment options, as well. The arcade, balladium, bumper cars and laser tag are great, too! They run daily specials, so look on their website to plan accordingly.
Terrible establishment. The new owners have ruined my Chattanooga bowling experience. Customer service is terrible. We paid for a whole game of bowling and they gave us two frames each then charged us again to restart our bowling. Thoroughly dissatisfied. Take your bowling business elsewhere. Do not come here
This place has changed owners. Very loud to the point where you can't even hear each other talk. Too many video game background noise and not enough walls to absorb the sound. Will not be coming back again.
My wife and 10 year old daughter came her to bowl. Prices are fair but it's one of the few bowling alleys that I have been to that doesn't smell like a dirty gym shoes. Really clean place and staff is helpful.
When arriving to bowl for my fiance's birthday the first man we dealt with was very snarky and rude when we asked for two games and seem to have an attitude with us for asking a simple question... He seemed to be a manager because his shirt was different... After playing for an hour our lane just cut off at 16min till the end of our game and when we went to let the staff know what was wrong we got more snarky comments before having to wait for the guy to fix our lane as our time was still counting down no one even offered to fix it and all of this on top of the fact that we asked if the table could be cleaned up after the ppl there before us left a huge mess and the cashier seemed to be more concerned with correcting me when I asked for a buss boy she rudely said "so you need the maintenance guy" to which I was like yes whatever you call him.... Mostly annoyed with the service here.... I'd rather just Go to Spare time on Brainerd Road to save myself the headache of dealing with rude staff
Children love to go there. Decently priced, good location, but the games can be expensive.
Kids always have a great time here! Great family fun or enjoy family and friend fun bowling!
Don’t bother. Kitchen and bar close early without any warning. Told the cashier we only wanted 1 game since we weren’t sure how long it would take. She convinced us we had “plenty of time” for two games. We barely finished one and found out there are no refunds.
Great offer for the holiday. We had a good time. The place was clean and so very big. Wish there were instruction on where to go when you first walk in but we found our way. Offers an arcade and laser tag at this location.
Since the renovation this has been my go to bowling place
Had a lot of fun bowling today with Grandkids. The one thing that was a huge dissapointment was we Joined the kids bowl free for the summer deal but nothing is free. We were told that for every child I would have to pay $4.75 for shoe rental. Now us adults only paid 2.00 each for shoes and $2.99 per game. Just tells you that's nothing is actually free.
Great place to bring the whole family! There's something for everyone to do to have fun, food and fellowship!
Fair prices and plenty for the kids to do.
Pretty nice bowling alley with activities for. Kids. Game room is a little small.
Had a very bad experience with the employees and security. The security did not allow me to go in because I had a dressy tank top on during the summer. This isn't a club and it definitely was not indecent exposure. Yet, for some reason it matters. On different occasions, I have been exposed to rude employees. The pool tables and equipment are in poor condition. The only good experience that I've had is with the bartender. They have always been respectful, nice, and helpful although at times takes too long to get a drink on a night that is not packed. I believe that poor management leads to poor employees and therefore poor customer experience. This location has all the amenities and area to be a great place. Unfortunately, that is not the case because of how business is conducted.
We enjoyed the visit. It was very busy but we got a lane and bowled two games before our time was up. Now I can't bowl to save my life, and even contemplated using the bumpers and the little ramp they give you for kids. Other than that I had a blast and the price was very reasonable.
Bowling is fun I think they could do more with the other activities.
Need to fix there broken fans so its cooler in there.
Bowling ally is decent no issues. Bowling shoes are thoroughly worn though. Bumper cars are kinda slow, good enough for anyone below the age of 10. Laser tag is fantastic, they tell you not to run when in the arena but it's not fun unless your constantly sprinting and doing sumersalts. The arcade is kinda expensive but they all are.
Since the update it's a whole different place. More relaxed atmosphere and very clean. Personable staff as well who are attentive and friendly. All-in-all a very nice place.
Decent prices. Lots of games a little. Expensive for games. But clean and fun
Fun, too expensive on weekends. But week days run affordable specials. Very clean.
Employees are so friendly and the iced coffee is delicious!
The lanes are to short, pins seem to be dead and they put too much oil on the lanes. You practically have to bowl without a hook...completely useless to try.
Great place to bowl especially for teenagers Birthday party
Had a great time
The worst service I think I've ever had. I didnt expect the food to he good but had no idea it would be just as bad as the service. I'll never go back.
Clean, bright, and excellent bowling scoreboard. A little pricey for bowling, and the employees seemed a little pre-occupied.
We truly enjoyed ourselves.
The people who work there are rude and will sell you lanes that already sold.
I liked it I had a good time and the Lazer tag and the bumper cars where the best but the tickets were a little bit to expensive and I think you should be able to buy the prizes for money if you don't have enough tickets but everything else was good
If you're a league bowler Sundays is not the day to practice out there
Young lady's at behind counter very rude and also have nasty attitudes lane kept going down and we waited for 30 minutes to have it fixed terrible experience
Had a great time celebrating my birthday! Its extremely easy to set up each person and that you can put bumpers on individual people is really useful.
Took my daughter there. The music is a little loud, but it's a nice place to go. Weekends are a little crazy! If you want some decent bowling time? Weekdays are a better time to go.
To loud with music and lanes dry
Clean good fun!
Love this place. Very clean & inviting. Noah was all too quick to see to our needs & was clearly happy to do so. I truly wish more employees at other establishments could show such courtesy. Will certainly be a frequent customer. Thanks, Noah.
Very, VERY cheap! Only $2.50 for one game and $2.50 for shoes!
Lots of fun. They don't think though. They cleaned the bathrooms during the busiest time of day.
Brianna provide great customer service and the food is amazing.
NEEDS TO HAVE A MORE NUTRITIOUS MENU. FISH, VEGGIE SOUP, LENTILS BEAN SALAD
We went on father's day earlier in the day and it wasnt busy. We bowled a couple of games and played later tag. The kids and I had fun. Staff was helpful. Beverages are available but pricey. Good place to take the kids.
This place has it all!!! We spent 30 minutes just in the arcade.
Went to my sons work appreciation day had a great time
Very nice. Seemed clean. A little bright though on the ambiance. Should go to black lights for late night.
Good time just way to busy for one bartender. Extremely long wait.
This is a fun place however be aware if there are birthday parties going on on the weekends they will not allow you to use the laser tag and bumper cars or ball blaster even if nobody else is currently using it at all . They gave the excuse that because the birthday parties are there they won’t let anybody use it . The manager when I went was a Ms. Rachel .
Great experience. Noah was very friendly and thoughtful. He saw we had our hands full with small children and he brought us our shoes and the kids ball to our lane without being asked. It's the small things that make such a difference!
The kid's had fun and it was safe THANKS PIN STRIKES FOR A GOOD TIME
Great place, Service was great. Kids loved the new laser tag
$29 + $5 to bowl for an hour and rent shoes. The only reason I subtracted a start.
My grandson's wanted to go for there 8th birthday, they were so excited about it! Only to be very disappointed laser tag wasn't up and running because thy did not have a license yet!! Well we made the most of it and food could be much better wasn't good at all!!!
Family friendly and clean
Took the family here. They had a bowling special that made for a very affordable day out. Had a blast here and really enjoyed ourselves
Really nice place despite having bowled a whopping 45.
Fun place! Clean and friendly and offers pool tables in a non-scummy environment! :-)
Our first time here , and was family friendly and more than importantly FUN ! Would recommend,
Visited for a birthday party. The crew was very attentive and the kids had a great time. There was never a did moment and kids were entertained the entire time. Bowling, laser tag and bumper boats!
Had great fun with the fam
Awesome family fun
Super nice laid back place with security in place we had a freaking blast!
Very family friendly!! Fun for everyone.
Always a fun time.
Nice friendly environment
Very fun family oriented
Really cool place especially since I am not from the area, was a pleasant surprise find
Great family place! Clean, friendly staff, comfortable seating. Arcade and laser tag are a bonus!
Came to the pro shop, but no one was here. It is only open for 3 hours on 3 days per week. Might as well just order online
Had a great time for my nephews 9th party!
Nice family friendly place to hang out.
Brionna the cook is a really good person, very friendly. Great cook!!! Need more people around like her.
Loads of fun, big arcade and bowling.
Fun fun fun. Friendly staff, good food and great games. Wednesday is Ladies Night for free bowling after 5!!
Exciting fun time, courteous staff. Bowling, (like the movies) has gotten expensive, great deal on Mondays.
Fun atmosphere with plenty to do!
Had a wonderful time. Brought my son. Was his first time bowling.
The kids enjoyed it.
It's fun place for everyone.
**They're saying they didn't raise any of the prices of the arcade games but I know for a fact that only a couple of the games were $1 per play and now almost all of them are. They want to act like people don't know any better and that's why I definitely won't be back.** I loved this place when it was Pinstrikes but now it's a joke. They jacked up all the prices on the arcade games and bowling; which really takes the fun out of goung there when you know you used to be able to do twice as much for the same price. I didn't even attempt to order any food or drinks because I knew I'd probably spend an arm and a leg for something that is most likely "frozen-fresh" anyway. The only reason I'd go there again would be if I had a bunch of kids that wanted to bowl. But otherwise, Spare Time is definitely where I'm going from now on. I only went to this location because it's a halfway point between my boyfriend and I.
Great family place
We had a great time. There were plenty of lanes for our whole group.
Fun place for family and kids.
The lanes could use some balancing. Particularly on lane 12. Its uneven but otherwise its a fun place.