We offer you all the opinions of real people like you who bought the products and services of Planet Fun & Starz Grille Family Entertainment and Bowling Center (Bowling Alley) near North Carolina.
At the moment this business gets a rating of 3.9 out of 5 and that rating was based on 605 reviews.
You may have noticed that it reaches an opinions average is very good, and it's founded on a large number of feddbacks, so we may think that the rating is quite accurate. If people have bothered to give their review when they are pleased, is that it works.
You know that we don't usually stop to write scores when they are good and we usually do it only if we've had a problem or issue...
This Bowling Alley corresponds to the category of Amusement center.
It all started because my friend never got her wings. Complained to the waitress, she would not refund this "sweet" tea. Came in next time, the owner charged out and called me a liar until I showed him pictures. Then, his response was, "if you don't like it, don't come back". May not. there's a lot more to the story but there's only a certain amount I can post here. By the way your beer pitcher being cracked is against the health department.
My daughter took my 9 yr old here.spent $41 the games took there money but would not play.they did nothing to make this right.i called them and was told there was nothing they could do.My son was very upset..thought I would pass this on
Super great time!
The service was barely good and only 4 people at our table of 6 got food after an hour or so the kitchen screwed up our order 2 times and we got a 20% discount so excited about that
Half the games didnt work. Very run down. Bowling is nice
This place is a money pit they took out all the fun stuff for little kids and their bouncy house is patched up and leaking air. All you can do here Is spend money that's it. If you like bowling well u will he fine but anything else is a money pit.. all they want is your money.
Great atmosphere, food and new updated games.
The food in Starz grill is always excellent. Bowled in planet fun a handful of times. Again excellent place to bowl. So much fun. They have an excellent arcade and a wide variety of prizes for their ticketed/points games. I have seen a couple of parties being held there and the staff handled it do well.
We went on a rainy day so we figured it was going to be packed, which the arcade area was. The arcade itself was not impressive at all and most of the games, mainly classic arcade games, did not work. The newer arcade games were always occupied by people playing over and over again. We had to wait 20+ minutes for laser tag when we were told we only had to wait 12 minutes because the group in front of us paid extra. I felt bad for the lady running laser tag because no one would cover her when they have staff pointlessly standing around. The only thing really going for this place is the bowling, which was fun and not too expensive.
What a good time, I couldn't believe there weren't more people there! My family bowled two games, had popcorn, a fruit shoot, and two bottles PBRs. The food and drink was $13.00 which seems a bit pricey to me. The price of bowling was very reasonable. The employees were very nice, the lanes had the automatic bumpers, there were several of the metal and some plastic dino ramp things for people who need them. After bowling, we played in the arcade. The games are in good repair, everything is clean and well kept. We had a really good time together there. Next time we'll check out the restaurant, bounce house, and laser tag.
Was extremely dark, n very hot my phone said temperature was 78 degrees in there, we couldn't even finish our bday party do to the heat, plus poor lighting as well as allot of the machines were broken
Great place for kids, not very crowded most times.
Great place to play...even Adults...nice great atmosphere.
I went with 12 other women for a fun night out and it was a blast. The food and service at Starz Grille were excellent - highly recommend the flatbread and burgers. The bowling was a bargain and we had a blast. Highly recommend!
ABSOLUTELY LOVE Planet Fun. Nice place for everyone to enjoy..something for about every age group . try it...you will keep going back
Great place nice customers helpful staff games are nice
Good food great atmosphere.
We had my nephew's birthday party here. the games were fun, the kids had a blast. Pizza WAS SURPRISINGLY GOOD.
This place has gone completely downhill. Lots of games are gone, the remaining ones don't all work. There is no game maintenance at all. You can still bowl, eat, and play pool. Don't bring your kids here
This was a great place to spend a day with 5 grandkids! They had a blast. I read some reviews that the games didn't work, bumper cars were closed, etc. Glad we came despite that. We found everything operational and fun. The staff is great, even let us go into laser tag and play for free with the kids. And on Mondays from 4 to 10, unlimited fun for $12 each. Can't beat it!
Planet fun is expensive. Bowling is fair and wings are good so it makes up for it but the arcade is kinda lame. They have some cool games but last time I was there they were also broken (ex. Guitar Hero machine with broken controller). Does the trick for kids just not the best.
Great place for people of all ages and perfect for family nights. You have plenty of activities to choose from....such as bowling,bumper cars,laser tag,and a lot of arcade games. They also have food and drinks (including alcohol). Employees are very friendly and helpful. Great service and entertainment for the whole family!
A good place for your teenage daughter to go get Knocked Up. I see parents constantly dropping kids off here and leaving. Is if they're being supervised by somebody which they are not. I've had my children there with me before walked into the laser tag room, and caught teens having sex in there. Yes there's a bowling alley, and video games, and stars Lounge is a cool place for adults to go hang. But I can't give this place more than two stars knowing that they cater too irresponsible parents that won't take responsibility for their children
My son's 9th birthday was there & his words was Best Birthday Ever :)
Took our kid to bowl. very nice place, filled up quickly when a storm rolled up. Was very fun.
There was Soooooooo much to do here!! Fun Fun FUN!!
The Saturday sweeper is poorly ran. If you dont bowl this bowling alley or buddy buddy with the so called tournament director he is going to rerate you so bad to cater to the ones who bowl here or his buddys. Kid name issac has been averaging over 200 for weeks but they have him as a 164. 100% not running a fair tournament.
Fun place to spend a rainy day when you're visiting the beach!
Bowling was great fun for the family! The snack bar was abandoned. We had to search for someone to get snacks. Once we found an attendant all was well.
I waited for a bowl of soup until the other 5 people in our party were almost finished with their meals. After telling 3 different waitresses that I did not get my soup, some was finally brought to me. Then the bills were wrong when presented to us.
Well me and my girlfriend went there to do some bowling and to have a good time and the staff was amazing they treated us with great respect and amazing manners probably one of the best family friendly place at the beach the only issue was laser tag it took about an hour to be able to play but it was worth it I would go back
Fun times for kids & adults
Borringggggg needs more attractions and lazer tag area needs ac
Great, clean fun. A place kids and adults can kick back and laugh. They have my favorite game, guitar hero
Food was great
Good Family Fun, Enjoyed It.
This place is an odd one. It's always oddly hot in there and the bowling lanes are never working. Mine broke down like 2 times on 2 different lanes and the employees didn't seem in a rush to fix it.
My kids had a great time here. There's something for all ages. Reasonably priced, too! Only complaint is the building seemed a little dirty, maybe it needs a fresh update.
Fun family place
My first time and I really enjoyed it
A friend and myself went to accompany her daughter on her first date. While sitting outside, a group of heavily intoxicated men harassed us to the point the we had to leave. One of the gentlemen could not take no for an answer and practically chased my friend and borderline assaulted her. We did tell 2 wait staff inside & it was obvious that this was far from the first complaint about the group. We were not offered to be escorted to our vehicle and was not offered to speak with management. I called a manager from my vehicle because the same group of men were still sitting outside when we left. No one came outside to remove them or ask them to leave. I did send a message via Facebook and their response was very short and unhelpful. I requested for a manager to call me and no call has been made. So, please if you are a woman or have young daughters that come to this establishment, be cautious. This place obviously does not care about the safety or well-being of their customers.
Great food but the servers SUCK. The server watched me come in the door and let me stand there for 10 minutes. I proceeded to get a menu and made my way to the bar area to see if someone would at least say hi or acknowledge that I was there. Of course there were 2 gentleman behind the bar and they said nothing. I truly don't understand this place. The chefs are really good but someone needs to train the servers. They are awful. Always a waiting game here.
Amazing place to go. Love going there.
Great place for the kids n adults to have fun!
Nice rainy day fun!
Managerment is horrible. Don't wait too long to returned food that wasn't cooked correctly, they'll says it because you waited too long to return it. Pizza was still doughy, took 20 minutes to be brought to my table after the order was place and then was told because it was a meat lovers that because I wanted so long to retain it that it probably got too Soggy. And instead of trying to make it right by refunding the money, making a new pizza, or offering something different I was told repeatedly that it was my fault and nothing was done to make the situation better. Horrible customer service is the issue with this review.
Planet Fun Is Good But Its Better To Go At Night
It was a nice outing for the children. They bowled, played laser tag and multiple games.
Completely dissatisfied. My wife and I had a date night (which rarely happens, if ever, since we have a 20 month old) and we purchased the 15 dollar per person bands for super sunday. The lane was not working correctly the first 15 minutes we were there and had to keep resetting pins. No one at the service desk was of any help. The pool tables have ripped material on the surface. The bowling arcade game only had one lane out of four that was functioning. The last part that just really sucked is that before I ordered a tube of Blue Moon beer, I asked if they had orange slices for the beer to which they said yes. We got the beer and they told me they were out of oranges. The manager was useless and no help on any of these occurrences. Overall, crappy place that is overpriced and poor training of employees. We will never go here again and I advise others to just spend the money doing something else or just go to Dave and Busters like we should have done instead of Planet "Fun".
Visited with my family and, to be honest, we were all very underwhelmed. A lot of the attractions were shut down and the pricing on the games seem to target impulsiveness over good entertainment value. You can easily spend a lot of money here without really having too much fun to show for it. The bowling lanes were in great shape, however.
The owner sucks he took away kids bowl free I used to do that everyday with my 8 siblings!! Now we can’t. They rigged almost all of their games!!
This place is fun, but they do need to do some work on the lanes. The balls come back covered in lane oil and there were a few mechanical and scoring hiccups. They also need to get rid of the shoes that are falling apart and replace them. My shoes had pretty cracked insoles.
It’s better since they have been fixing some of the games but they still need to work on getting more games in there for those kids to hold their interest.
Went bowling with my little girl and she loved it. one of the few bowling alleys around is within driving distance of our house
Great food. A little pricey for the games but over all a good time for the kiddos.
Kids loved it! Just wish staff was a bit more available
Great if you like your games broken and getting ripped off. Place sucks. Planet not so fun
The food was very good I just took quite a while to get it
Had pizza at the restaurant and it was delicious, good service too
Nice lanes, the arcade is really good, and the grill and restaurant have what you want to eat. I dont like everything on the menus but I have found some things that I love. The whole place is super clean and well done.
Not a safe place. Police need to start going for security.
Fun for kids although many games very broken. Still a great birthday attraction for kids
This place is amazing. My servers name was miranda, she had a very good attitude, smiled the whole time I was there even going to other tables, and made sure my drink was always filled. The food is amazing, and the atmosphere is just as great! Definitely worth the 5 out of 5 on everything!!
They have good food.
Star Grille has great burgers
Fun place to take the kids
Great place to bring the kids when it's raining!
Rude staff. No wonder there is all empty lanes except the few league bowlers at the end. We wont be back.
Great food trying to go bowling a little girl and her friends love together
Alot nicer since they added more games. Need more places by games to sit and order food to eat .
Inexpensive and a lot of fun.
Great place to have fun on Saturday nights until 1 am.
Modern bowling facilities. Reasonable prices for bowling and other amusements.
Been coming to planet fun my whole life. Love it and have usually had a good experience but today was not good. We were not given a discount even though we are a school group because we did not have over 10 people. There was also a specific young man who was incredibly rude to us.
Foods brought out one at a time over 30 minute period. (There were 5 of us) and 4 of us had completed and shared our food with the 5th person in our party. The manager did knock 20 % off the bill.
Positive experience today. Good service and the fish and chips on the Express menu for $7 including drink was a deal. One of our party ordered the Ceasar Salad but the chicken was so dry and stuff it was hard to tell from the croutons. Buffet varies a fair amount each week so best to check it out for yourself. A modest salad bar is also available. Generally a good place to go. Personal TVs in the booths plus numerous wall TVs so you can watch the sport of the day or tune your table TV where you desire. Attached to Planet Fun a venue for bowling and a variety of other activities. Unique in this area.
Lots of fun and updated games
Pros: Planet Fun is basically the local hangout, a truly amazing place featuring bumper cars, mini golf, bowling and even kids bowling. There's also a variety of arcade games and if you get hungry the also serve a nice selection of food and drinks. Cons: My only reason for giving it less than 5 stars is because of the price of bowling. The flat rate for shoes is okay but the price per game is a little steep. Also the cost if food but all in all that's worth it (it's good food) so it's very worth the cost
Great place to take the kids
Had to wait for the scheduled cosmic round to start due to something else going on. Trouble getting supplies for the billiards table as they didn’t have enough sticks in working order. Kids had fun.
Great place for the family to have fun.
Planet Fun is an amazing place for the family. It has modern type arcade style games, with a bowling alley, big and small. There used to be a mini golf/putt-putt area, that has been replaced with a bumper cars area. All of the arcade games are on a card, which can be purchased from the front entrance. Some nights, they have bowling competitions and are open to people who register. For anyone who remembers some of the older places inside, there is a large bouncy house, beside the entrance to the bumper cars. If you enter and go to the very back, some of the old arcade machines and props from the putt-putt can still be seen. There was once an original Star Wars X-Wing game back there. At the side, there is Starz Grill, which offer burgers, chicken, and hot dogs. Some times, Ive just had to walk out, because the service has been awful at some time. At one extent I made eye contact with one of the waiters and they downright ignored me. The food can be hit or miss, but in general its fine. Planet Fun is a arcade style place that I recommend for younger audiences and people with children, who want to have fun.
Showed up with low expectations for a run down bowling alley with crappy arcades. My friends and I were extremely surprised. We spent a rainy day here bowling and playing some great arcades! Definitely a fun rainy day spot near holden or myrtle. Pizza was decent as well. We played about $50 for 3 rounds of bowling for the 4 of us.
Planet Fun is bright and clean and has a fun upbeat atmosphere, however, many of the arcade machines were broken, and there was barely anything except for candy in the arcade prizes. The staff is nice, but very unprofessional. Could be better. The prices are very reasonable.
Had pizza & some nacho's, the food was ok, nothing outstanding. The service was not the best, needs improvement.
Almost every single game was broken. Games would cut off in the middle of playing. Worker was eating and playing on phone. Got frustrated when we would ask questions. Laser tag was broken and half of our crowd didn’t even count points. This reminded me of the dollar theater at top rated prices. Never again will I waste money here. Poor all around. I understand sometimes games won’t work properly but for over half the games to be broken/ malfunctioning and to have to deal with workers that don’t care about customers. VERY DISAPPOINTED
Great place to take the kids for entertainment. Bowling, arcade games and a awesome restaurant, makes this place a must for any tourist in Brunswick County NC
Stars restaurant. Very good f ood
Good clean family food and fun
We had our company Holiday Party here. Tracy helped us plan our event and was absolutely wonderful. We went this past Sunday and enjoyed the bowling, laser tag, bumper car, and various arcade games. They also have a good selection of food and drinks. Thank you so much for making a memorable party!
Pretty fun, my drunk father took me here at 1 in the morning to go bowling. I would give it 5 stars but they took out their lazer tag game so.... Its not as fun for me anymore.
It was a great place to take kids under 5 and not spending $100
Awesome place to take kids, hang out, bowl and they have many improved games.
Loved it when it first open... but over the years it has steadily declined. Once upon a time there was a big play place for all the kids to play in but that has been long gone for a few years. The sorry excuse for a bouncy house tries to hide all the games that are no longer working. It would be nice if someone could improve this place to what it used to be or better.
Plays horrible music doesn't turn off lights for cosmic bowling
A lot of fun
The kids always have fun. Lots of fun things to do for adults and kids. A must for birthday parties. Very friendly staff. The kids love the laser tag. They enjoy winning tickets to win prizes.
Not a lot to do for younger kids. Had one bouncy house slide that the kids really enjoyed. The food was mediocre, pizza crust had that cardboard taste. Not likely to visit again.
I would give it more but everytime we go almost half of the games are out of order. My kids enjoyed lazer tag, bumper cars not worth the money. Have not done bowling here, and restaurant attached is alright. Would not eat there again as I felt the food was lacking on several avenues.
I was very disappointed with my whole experience!! I brought my 3 grandchildren to have a good time and it was a total disaster. Most of the arcade games did not work and were not appropriate for young children. They only had 1 bouncy house which is very small. Very upsetting considering we drove over 30 mins to get there. I would not waste my time or money with this establishment
Such a great place for kids and adults
Great place to have fun with good prices on bowling and games. Food service was extremely slow but everything else was great.
This place is horrible. The only good thing is the bowling. The arcade was just trash. Only half the games worked and the ones that did were either stupid or would take your money and not let you play. My boyfriend and I went and we played two games. Our card had $20 on it and after the second game we had $14. Then we went to a $5 game and swiped our card a few times after it said it didn't work. Then it declined our card because it only had $4 on it? Ridiculous. I would not recommend this place at all. Also just looked trashy.
Only thing I didn't like is they made us pay for our 2 year old that didnt even play. Shop we had to play for him smh
Less blaring gangster rap. I know it's bunch of kids running the place, but mix music up for your paying customers please.
The arcade is a rip off. I took two grandchildren and for $20 played very little. In the way to the car I said, you have fun, and in unison they said no. Won't go back.
Took my boys for a boys day out and had a blast! Clean and some great people!
WASTE OF MONEY. Came for all-you-can play 4th of July and NOTHING WORKED. Twice I tried to play laser tag and BOTH times the guns didn’t work. Half the video games are broken! Why did I pay for this?? Ruined my holiday!!
Planet Fun was so accommodating to our exceptional children's school field trip! They gave us a great deal so my kids could afford it and when we arrived they made us feel very welcome even though we were a small group and I'm sure they did not gain much profit from our business. They gave our kids a few extra perks and I really appreciated how wonderful they made this special day for our special kiddos!
Great place to visit with friends and family! We were very happy to find this place at the beach and spend time here on a rainy day
Stars grille the food was amazing , the waiter thomas bald head guy was very good at his job keep it up
My boys had such a good time here. They offered midweek all-you-can-play summer specials when we went. Bowling, video games, laser tag, restaurant and bar. When we went it was not crowded, the staff was pleasant. A few games didn't work. Not sure about weekends or teens. I saw no drunks.
Fun place to burn a couple of hours with the kids. Good bowling
Never seems to be any employees around, everyone seems upset that you decided to show up, broken games and bad decor, still had a good time tho. The games that work are fun and the cards work great
Very attentive staff and very nice people.
It's a fun place for kids except that the party room was nasty and there was a one hitter (weed pipe) on window seal.
Half the games at the arcade were turned off or not working. One of the games advertised that you win tickets- when we were not awarded our tickets, we told the attendant. The attendant said "no, you don't win tickets". False advertising. The bowling was fun, but often did not reset the pins correctly. Prizes were way too many tickets and are absolute junk. Don't waste your money at the arcade!! If you're looking for an arcade, it's worth the drive to go to Dave and Busters in Myrtle Beach. More games, the games actually work, no false advertisement and prizes are much higher quality. Chucky Cheese is is even better than this place, if you have little kids.
To many teenagers running wild with no respect needs better rules there
Planet Fun is always a blast. Our family and kids always enjoy the fun stuff there, including Bowling, Laser Tag, and Glow-in-the-Dark Putt-Putt Mini Golf. We are excited to see the new bumper cars and play some laser tag, Kids vs. Adults style! 5 stars!
Horrible, most games don't work or steal your money. Prize selection is ridiculous. Don't waste your time or money.
Food is good. Service is spotty
Lots of fun
We had a nice family bowling afternoon here. It was pretty good but the bowling balls kept getting stuck. We had to repeatedly ask someone for help which was annoying. Stop everything and wait. There should be more food options. Arcade is what you'd expect. Prices good.
A great place for kids' birthday parties!
Bowl every Thursday nite. Enjoy it.
They added a new feature to pay by the hour as an option. They gave us lane 4 and each time you get a strike you had to reset the lane. And the first 4 times I didn't know where the reset was on their machine so I had to keep going to the front desk to ask for a reset. On the 5th strike the guy came out to show me. And I had to wait in line to even ask him to reset it because he was the only one working and there was a cop asking question to whom I assume in the manager so all in all bad experience this time around.
lunch was great each booth comes with it's own TV and remote. service was great
Nice, cleaning bowling alley and arcade. A bit overpriced, especially for day bowlers.
We spend lots of time at Planet Fun over the summer when our 9 grandkids visit. We always have a great time although sometimes the number of broken games can be frustrating. Kuddos on the 4th of July fireworks. Best we ever saw close-up! Will definitely go next year
My little girl loves coming here and playing the games.
The place is absolutely great. The Lazer tag is amazing! (Big 2 level course with glow in the dark black lights, and u can see the Lazer you shoot!) All video games are new and working, Food is ok, bowling is priced fairly. We have kids that are 4,7,8&9. Plus 5 adults, everyone had a fantastic time for 4 hours on a rainy afternoon!
This place is great and they cater to all they have great food greater staff they really CARE about you they take time to get to know you it's like walking into cheers .. GOD BLEES THIS PLACE IS GREAT
Staff was friendly but service was very slow. Food was great though. Everyone enjoyed all orders
Brought the family for a fun night and this place did not disappoint helpful friendly staff and good fun bowling thanks for.beimg.awesome.
Nice bowling alley. Great design and plenty of balls to choose from. I have been to a old worn out bowling alley in my home town. This is actualy decent. We had two lanes with 7 people altogether and not a single mechanical problem. Go for the bowling not the video games. They are just a bonus . Some of them are ok but alot mess up and take your money and then work right the next time. As for the staff, they were short staffed i think .but the people that were there were super nice. Food and beer was good also. Pools tables are decent. If you are a "pool shark" or wanna be professional go to a pool hall not "planet fun"
Best place ever
Haven't been bowling in forever! Great place to go on a rainy day! You will more than likely miss the entrance, be sure to turn at the bank. The food was mediocre and took FOREVER...and I got a salad of all things. Salad was wilted by the time it came out because it clearly had been sitting near heat in the pass, while everyone else's food arrived and I sat there...waiting on a salad for far too long. Could have been an off night. But bowling was fun, all the balls were neatly organized by weight at each stand, so u could find what u need pretty easily. I plan to go back and give the food another try
Lanes are a little oily. Ball doesn’t seem to respond to spin.
Good food service can be slow.
Had a great night bowling with the family. Good atmosphere for the kids. Music was a little loud for me but it wasn't bothering anyone else. Concessions servers were prompt and accomodating. I loved that they bring food and drinks right to where you are bowling.
Really Good food and service...
Lots to do there Bowling, amusement games and Star Grill food and drinks are great service is good!
Worst place ever, we went to play lazer Tag with our two boys ages 11 and 8. When we bought the tickets they never mentioned a hour wait. Two hour later we finally get called just to find out all the best aren't working and me and my husband couldn't play. After talking to a manager he gave us a refund for me and my husband but pushed it off on us for waiting so long, even tho when we purchased the tickets no one said how long of a wait it was. If I could I would give this place a 0. Your better off going the little extra drive to someplace better.
Good food great service
OK food and service.
Waited an unacceptable amount of time for simple orders. One person in our party didn't even get their meal because it wasn't relayed to the kitchen.
New games new staff! We had a blast!
Well managed facility
Very fun place with quite a bit to do. Good for teens and young children.
Fun entertainment center for all ages. Arcade games, bowling, laser tag, etc.
Kids had a great time, the deal they have on Sunday for $15 is a steal for sure!
Fun place to take the family! Already planning next trip!
It was ok....unfortunately I guess they don't have enough help....we waited a long time to get waited on....got our drinks and then waited another long time...so we paid for our drinks and left...my granddaughter was having her bday party there...they did do an ok job there....little pricey but at least we didn't have to clean up...can't honestly say I would go back
Note: this review is not based on the bowling experience. As far as the arcade went the games were very dated and I probably would not have drove all the way from oak island. Some of the games did not work, the basketball game didn’t score, and the goal fell off the air hockey. We did not eat there and they were very understaffed. The guys working there were very nice but the place need some $$ invested to update the experience. I will not go back unless it was for bowling.
We had a great time playing poker for a great cause... The people were very friendly here and all the guest were as well ... We had friends with us and local sponsors. I was actually impressed with the food.. the beer prices were also good.. I'm not sore of the set up when it's not snowing event.. cheers!!!
It was very good!!
Nice place to take the kids for bowling, arcade etc.
As far as bowling and games, it gets 5 stars. As far as the service, that gets ONE star. Had to wait 15 minutes for a pitcher of beer while watching person after person walk away with their stuff. There was one employee walking around dancing and girating like an idiot. THAT person needs to be fired. Have been coming here for years and the service is just getting worse. Its not like it was even busy today, 10/7/18. My hope is that someone addresses these issues.