Here you have all the feddbacks of people who are consuming the services of AMF Durham Lanes (Bowling Alley) around North Carolina area.
To this day this business has a rating of 4.0 over 5 and this rating has been calculated on 602 reviews.
As you can read, the average of ratings is really positive, and it is based on a large number of scores, so we may conclude that the valuation is quite faithful. If there are many people who bothered to give their score when they are pleased, is that it works.
As you know, we do not usually bother to write evaluations when they are correct and we usually do it only if we've had a problem or incidence...
This Bowling Alley is included in the category of Bowling alley.
Ripped us off, paid for 2 rounds, and they turned the machine off after 1.5 rounds. They did not care at all, the service was extremely poor. Would not even let us keep playing though we had paid for 2 rounds.
Good prices without the frills! Great customer service! Some video games broken...the kids looked forward to playing the video games.
Inside is clean and updated. Wings are surprisingly good.
Great place to go with family or friends! I personally have a great time when I go with the family!!
Many lanes but VERY expensive food. Over 3 dollars for a small soda. Over 7 dollars for four microwaved chicken tenders. But there are special bowling deals on particular days so it's good to look into that and plan accordingly
Old bowling alley... the bar has markers mark for $6.50 a shot... that makes up for the old timey feel of the place... lol
Cool place ever..!!! Great place for family time and fun... ONLY thing is... they should concentrate on a cleaner bathroom for the ladies..!!!
We had our family Rehearsal Dinner here and had an Awesome time! David, the manager on duty was extremely helpful and met our every need. The food satisfied everyone and there was plenty to go around (the wings and fries were especially good). I would def recommend this option as a rehearsal dinner over a restaurant - especially with kids! I would give 5 stars, but it was a bit pricey (though cheaper than a restaurant), we worked with corporate and not this location on party/cost details so not a reflection of this particular location.
The atmosphere and bowling is great. The food prices are extremely to high though. I paid 11 dollars for a quesadilla. That's outrageous.
Great place
The rates of games and shoe rental were outrageous and the staff was super unprofessional.
Had fun bowling with my little guy (grandson)
Family and I were down in Durham for the weekend. Had a great time here. Staff was friendly, good music and clean.
Im sorry I never leave bad reviews but if you the manager of the BOWLING LANES aren't you supposed to be aware of the personnel you're hiring?? Explain to me why the manager of a BOWLING ALLEY doesn't know who's in charge of the bowling league. Then proceeds to tell me they have 45 other bowling leagues at that location (FALSE) and once we NARROW IT DOWN to the one being questioned. You're still unaware who you put in charge or who will be taking charge of a league at your place of business... Disappointing, Very unprofessional, if management doesn't know anything I hate to see how the employees are being manged. I'm curious to know their turnover rate.
We went early in the afternoon. Temperature inside the bowling alley was probably about 80 degrees. It was way to hot inside to bowl comfortably.
I’m giving 3 stars because of the polite lady at the front desk and boy at the bar.But the boy at the snack bar was rude and disrespectful even the guy next to him gave him a funny look.His customer service skills are poor and he needs to learn how to talk to people I mean I have two degrees don’t talk to me like I’m a 5 year old..Another thing was his hygiene not being disrespectful but it was awful..I don’t understand how his manager allows him to cook and serve people food....but great bowling alley will definitely be back
Good place to enjoy bowling in USA with food & drinks. Nice evening organised by DCID team of Duke University.
Very fun for a large group or small. Good music and food and reasonable prices. Only minus was the temperature in the place it was freezing. Wear pants and sweater.
Kids had fun and staff was very nice and helpful.
Fun spot to bowl. They have done a lot to upgrade aspects of the place like the bowling areas, TVs, music, black lights, etc over time. Offers food which actually is pretty good and full bar. Has small video arcade as well. Can get a little pricey, especially on weekend, but they offer a lot of promotions and rates much better in non peak hours. Fun spot and good for kids and bday parties too.
Adequate. The approaches are often dirty which leads to inconsistent sliding. The bar could use a couple more craft beer options (SweetWater 420 is already there and a good choice). Beer pricing needs to be displayed better as the bartenders struggle to tell you that costs. Some managers are good, others lazy with poor customer service skills.
We had lots of fun bowling
Clean, very nice workers. I think the prices are very high for bowling on Saturday.
They have recently remodeled and it looks great!
Great place for family and friends
Wonderful bowling alley. Great house balls and great atmosphere. To those college students: they have a GREAT deal Thursday nights 9-12. Unlimited bowling for about $5/person. It is not advertised online so don't expect to find it there.
Fun bowling alley, usually have a few lanes open.
Went with a "birthday" party on sunday. Ordered fries the lady said they "just" got the ingredients for it. Sour cream, bacon cheese... Well they made it and they left off the sour cream. So the party wanted more i go to order it and the guy behind the counter said it would be Thursday before they get a shipment of the ingredients for the fries with sc bacon and cheese.
Friend ly. Helpful.
Good lanes but a little over priced.
First of all dirty restrooms. Had to keep going to the front to inform staff that the lane was not programmed. So played 2 games ready to leave and pay. Oh we don't take cards that you swipe. It has to be a card with a chip in it! Oh really well here is 2 receipts from earlier were I swiped my card. Manager says I can go to an atm machine they have and pay 3.00 to withdraw cash to pay. Which was out of order prior to me entering. I refused and he said he was calling the police to come because I refuse to pay! I'll wait! And end up taking my card anyway! Next time you have some rules you just made up, please let people be aware before they even come in the door!
It was a great experience for a office outing. They did not have everything perfect as far a communicating things contractually and our lane kept getting stuck making it hard to play a second gane so we didn't. However we still had fun.
Nice and inexpensive if your looking for a quick outing
Brought my family out on Saturday. It was a little expensive for my tastes. Also a little put off when Zach asked me for a cigarette. As a business owner if one of my employees did that to a customer they'd be seeking employment elsewhere. Those two things aside, it was a good time overall. We had fun.
Love to come here with family and friends. The kids love the arcade! The new updates of the screens are awesome!
Lanes are very well kept, music is current, shoes are newer style and clean, bathrooms are in good shape and staff was friendly and helpful! No negatives when we went on Christmas Night.
Great time!
Fun, family, atmosphere!
Moonlight is to high for one person you have to pay almost $14 for shoe rental and and $6 and some change per game per person Friday and Saturday but Sunday have good deals after 6 $3 .14 per game that's not bad
I visited this place for a birthday party. My 2 sons both under the age of 5 had to pay adult prices to just roll the ball down the kiddie slide. There should be kid prices.
Good food and alcohol choices. Nice deals for bowling
Great place great service. I had a good time
It was pretty cool until we asked about r the air circulating at the bowls ended where we're picking em ☝? Hello? Really I haven't been here since 17 years
Fun place
It was clean and the staff was friendly. But it was crazy expensive; $25 for 2 people to play 1 game, with shoes. Shoe rental isn't included in the cost of the game. If you wanna go here, go at 10 pm for the All You Can Bowl or on Tuesday for $2.22 Tuesday. They do have lightweight bowling balls which is great.
Great time, staff is helpful. The pizza is good.
This place was so much fun!! My son attended a birthday party here. AMF is a great place for teenagers to hang out and have a great time. Will be back soon!!!
Fun!
As a League Bowler, I would like to have Home Lanes at or above average. These are not. Chronic maintenance outages, poor parking lot lighting, struggle with curbs and doors, compete with open bowlers at front desk, no bargins at snack bar. Five stars for what it could be, not what it is.
To expensive first and last time I will ever go there
Can't say too much. The morning crew was unable to boot the system up. We waited 20 minutes, but they never could get the system up, so we never got to bowl. Husband used bathroom while we waited and he couldn't believe how dirty it was, urine on floor and overflowing garbage can. Disappointing as visiting area to relocate and bowling is our favorite family hobby.
Its actually a pretty good spot to go. The lanes are clean, well maintained. great ball selection and organized. staff is quick to help. they have a bar. rented shoes look newish. keep up the good work
We attended on a Saturday right at noon. The place was not too busy. Only thing is that the functions on the game board dont work properly so we waited a long time for food to come, which preparations began once we verbally left our lane to tell someone. It did not arrive until we were done playing. Everything else about the game was great, including all other customer service.
Love this place... clean..food is good and lanes always available
Didn't stay long.
Professional staff and nice place
Nice, clean and great food and drinks
Unlimited bowling is a must! Great time.
Staff was welcoming and willing to help.
Clean, big screen TVs. Modern boards.
Had a great time bowling with friends! The atmosphere with the music and lights and tv screens made for a really cool bowling experience. My friend ordered a burger but they only had one lady working there so it took a really long time for him to get his food. That was the only downside of my experience but still an overall great place to go bowling!
Warm inside, the lanes weren't oiled and ready.
No wifi.. ok I get it And Gatorade cost 4.50. but had a great time!
Great time. Clean and friendly
Good luck trying to get any price information about this place. Phones connected to a robot that is somehow always busy and never reaches a live person.
Nice place, also good games for children and friendly staff
Was nice set up. Pba discount is nice would i go back no. I had some chips in my equipment and all very dirty bot clean at all. Staff made it better young man at the front desk was very nice and attentive. Over all it's an AMF notbthe best ally but at this locations the best staff. Bowling 2. Service 8.
Great atmosphere and staff!
excellent allies and atmosphere.
Definitely had a really good time with my gf. They had a great deal on Monday night...all to you can bowl for $13 per person which includes shoes. That was definitely a nice deal plus they had the lights low for cosmic bowling. Definitely will be back and great environment for the family.
Staff responded quick to a couple technical issues.
Too dark inside. Couldn't see those around me. Only yje lanes were lighted well.
Nice lanes.nice staff
The food is better than you would expect
Lack of communication with the staff members. Asked about the game and when we went to pay it was more than what was told to my friends and I.. I won't be visiting this place again..
Good lanes, but overpriced food...$4 for fries?? and no wifi. It's 2019, what place doesn't have wifi? Pro shop is never open... been waiting 2 weeks to get a ball drilled
I have never seen such a big bowling alley! It was really nice and the restrooms were clean. They have a food court and they fix your food when you order it so there's a wait but it's worth it. The food is fresh and hot when you get it and very good.
Like the bowling alley, pretty fair prices. However, it’s 2 stars for me because they are very understaffed. It’s a Friday and there’s hardly anyone working in concessions.
Never have lanes. Arcade need to be updated. Nothing never works.
I was very impressed. For an AMF, it is quite nice. The computers are easy to use, the pin resetting never messed up for us, and staff were on top of things. The food is nothing out of the ordinary, but you're there for the bowling.
Typical old bowling alley. Nothing spectacular
Great place to have fun. Dates.with kids.Only issue is i felt bad for the Guy running the front desk. It was a bit busy he was by himself. Place is understaffed. And manager wasnt present half the time when the employee needed his assistance. Nice snack bar and drink bar. Bathroom area had a horrible weird smell to it. Got worse upon entering.
Fun bowling alley
Good vibe!
We enjoy our time with family and friend
This is a cool place to be for a nice hangout amongst friends, coworkers, the youth and or those who use bowling for entertainment only. But the serious Bowler, outside of league night, would need to look elsewhere as they have no respect for the leaguers once that night is over. Prebowling is done in the dark. Anytime outside of league bowling, the lights are off. If ya request lights for practice as a serious bowler, they look at you like a deer in headlights. The agenda/focus is totally on the entertainment of bowling and not the competitiveness or education of the sport. So for entertainment, ya cant beat it but for the serious Bowler, ya may wanna look elsewhere to hone your craft...
Nice vide. Good spacing.
Pay attention to specials and do not come here for full price!!! Attractive and spacious interior. We enjoyed the food (given it is bowling alley food) and enjoyed the drinks as well. Decent computer systems for the lanes.
Fun place, engaging staff, relatively cheap shoe rentals and bowling, beer and apps are solid. Definitely a little hard to access coming down 15-501 from Chapel Hill as you're turning left across three lanes of oncoming traffic to get in.
Great lanes and good bowling balls here.
The prices are high. The first time we took our family, the lanes didn't function properly. After a half of a game trying to work past the random resets, pins not being counted correctly, and mechanical malfunctions, they moved us to another lane. We still saw the same issues. It was like pulling teeth when we said we couldn't finish a round and asked not to pay. They wouldn't refund, only give us a couple of tickets for a free round that expired in about two weeks. We didn't use them. Flash forward a couple of years and with family in town, we decided to try again today. We played one round and all was fine with the lane. Great! When my father goes to pay and hands then two twenty dollar bills, the teller days my dad gave him a twenty and ten. I was in the car when we stopped at an ATM and he got 60 dollars in cash so that he could take his grandkid bowling. He had three twenties and he handed the teller two of them. My father asked the teller to confirm the amount and he gave it a half hearted attempt. My father didn't complain and handed the teller his last twenty. I was livid. My dad is a Vietnam vet and is as honest as the day is long. If he said he gave him 40 dollars, then he did. Fool me once, shame on you. Fool me twice, well... We shouldn't have gone back and we never will again. I recommend you consider your options too.
Staff was nice and friendly but on this day the AC was out and it was hotter than hell. I will go back once the ac is fixed
Took a while for food but was really fun.
Lanes are good and the prices are great. Check the price specials. Monday to Thursday have the best pricing.
Awesome lanes, safe and fun to play
Friendly staff, nice facilities.
Ambiance was nice but the ball collection was not good. Lucky if you get a ball that suits you.
This is a great place to go bowling
Fun place to go bowling but I forgot how expensive bowling can get also with purchasing food and drinks.
Went for the service workers night and it was so much fun (bigger reason for being surrounded by great people) but it was fun. We got there after work so around 11, didn't have enough time to bowl but it was fun anyways. I strongly recommend this watermelon drink they have at the bar, so delicious. I think out of 6 people we each had 1. Made plans to go again with a bigger group and looking forward to trying the food. Good location, well lit and enough parking. The employees were very nice and polite. Have a good selection of arcade type games.
Great bowling experience and great drinks!
It can be a fun experience and they're good adds more flavor.
Classic alley, classic food, under better management, servers obviously don't care.
Played not family friendly music Sunday afternoon with the place full of families. Expensive for a run down place.
Love it ...lanes service was confusing ...but great time and fun...thanks
My friends and I came here one evening attempt at finding a new hangout place. The guy at the register sold all three of us two games each. When the second game stopped after the fourth round we went back up to the counter to fix the issue. The same guy then stated we'd only paid for one game, even though we made it pretty clear we'd wanted to play twice. In the future and for other customers make sure you make it as clear as possible how many games you want and are paying for so you don't get swindled.
You get what you pay for. It might one of the best value for money to students to play on Wednesday (get a discount). But the lanes are not well polished need more waxing. The food was really good and the amount of it was good. I liked the food there more than bowling itself
Fun environment. Staff was fun to interact with.
Fun, family friendly place. Great staff!!!
Good prices on league lanes, butb refused to allow a reset when we used "too many practice balls" prior to a league game (but still within the time we had reserved)
We had New year's Eve there and had fun. There was a good buffet and beer. The people working there were very nice and took good care of us.
Fun bowling alley. Their beer listbis nice and their Audio Visual system and blacklight bowling is top notch
Family outing with about 16 people. We were suppose to have all you can eat, drink and bowl for two hours. We'll they brought first round was good after that . We had to wait be for beverages, plates, napkins, our foods. We go to the counter to get out on items .Of course then the say we out of olates, drummettes! Really on a Friday night. Poor, poor, service but they had no problem taking our money! We be a long time before I go back to theer.
It's been ages since I've gone bowling. If all alleys were as fun as AMF, it wouldn't have taken so long to get me back in an alley. It is a great place to go for a kid's birth party; but, between the sports on big screens above the lanes and the adult beverages, I can see myself returning for an evening of fun without the kids.
Great family place.
Bowling was great! We went on a Sunday night when everything was really cheep, but it wasn't packed. Our pizza took a little while. A lot of the arcade games afterwards were out of order, but my son and I played the Big Buck Shootout game and had a really great time. Will definitely be back soon.
This place has been a Durham staple all of my life but with another bowling alley closer by in Chapel Hill I honestly had never been until going to a kid's birthday party they're over the weekend. This place appears to be much more modern and well-maintained then other venues I have visited including the one in Chapel Hill. More variety of things to do for those interested in more than just bowling. Bigger kitchen and more variety in the food menu as well.
Awesome place bowl with friends and family
Good music,service and prices
It's a great bowling place!
Pretty nice bowling alley occasionally there are pickups with mechanical issues but otherwise it's a nice place to bowl.
Great and clean environment. Definitely will visit again.
An unassuming exterior belies the excellent facilities found within. Reasonable prices, tasty concessions, and a variety of non-bowling amenities await.
Nice place to bowl a couple games. Prices are fair food is good, staff is friendly. Only reason not 5 stars, I couldn't break a 5$ bill. Change machine was empty, food counter sent me to the front desk and front desk only had a dollar. No a big deal but still weird.
It was a great place for date nite which is what I was on when I went. But be careful the time you go if you plan to eat because they change the menu after a certain hour and everything is not available on that menu.
The sanitation rating was a little disappointing. It was too expensive. The actual experience was good
If you are a league bowler, this is not a place for you to bowl they keep the lights off when there's no league bowling going on.
Good old bowling fun!
Great spot to hang out with friends or just have a laid back afternoon with family. The food is actually really good and the bar is impressively stocked. Definitely recommend
It's abowling alley. I bought a couple of hot dogs and seven onion rings. 15 dollars and change. Save your money and skip the food. No good!
Clean modern bowling alley
At first before we even got to play, we became angry about our visit because the screens on our lane wasn't working. And we had already asked 2 workers for help and got no results or care from them at all. So after about 15 minutes of that nonsense we decided to turn in our shoes and just leave, even though we were celebrating my son's 14th birthday! But when we reached the counter one of the Leaders (I think) -Ladonna Bell (I hope I'm getting this right, I read her name tag lol) said "Are you done ALREADY?" I expressed my frustrations and she replied "No let me help, I'm gonna reset the screens and let's see what happens!!" The screens finally began to work but once we started bowling they wouldn't take our score or reset the pins. And we were again getting frustrated but before we could come over to complain Mz. Ladonna was already to the rescue and tried to fix the problem. She then said "You know what? Let's just switch Lanes", and you know what, it was the perfect idea, throughout the night she continued to check on us and made sure our night was a success. She fixed not only our lane situation but put the icing on the cake to my son's big 14th. He had a blast. Now that is what I call A1 service. Mz.Ladonna you are the MVP tonight!! #AMF
Had tons of fun, there was a deal going on, unlimited bowling for one flat rate. I also got some food while I was there and was disappointed with the prices. Drinks are really cheap though, and the bartender was generous with the alcohol to mixer ratio.
Food a little high but we had a great time
It was fun and a great time for the family
This was our first time at AMF and we had a ball. We will definitely be going back again.
Great experience. Clean environment.
The lanes are lousy, the approach is always sticky to point bowlers can't slide. I hate bowling at amf durham.
Good place to have fun with friends. Easily located on RTE-15/504. Ample of parking available; drink available and also food
I love this place and the people working there are really nice I can not complain
Very clean and smoke free. Kid friendly with bumper lanes and bowl assists. Prices are fairly expensive depending on the time of day and day of the week.
We had a lot of fun, enjoyed a Sunday evening with great discount prices, the food is over priced and my major complain is that they had no A.C. It was around 85 degrees in there on a hot spring almost summer day. Fix your A.c. please and everything will be great!!!
Very nice for family fun. $3.50 to play + $5 for shoes. Beer and food available.
Amazing food, clean setting, great drinks, and great music. Definitely my new bowling spot.
Clean and a good family friendly place.
Typical AMF bowling place. Make sure to avoid Saturday because of extreme amount of crowd! They have good promotions during the weekdays.
Great hospitality! Food was cooked well. Had a really good time with unlimited bowling. Only issue (wasn't a big distraction) was the pin sweeper for my group's lane would stick every other turn for a few seconds
I think the food prices are expensive.
Great experience
Perfect place for a casual gathering and something fun to do with work friends, or your neighborhood pals.
A cool hang out spot with food, fun, friends. Bowl away your cares and special pricing after 8pm.
Perfect place to have a birthday can get crowded but overall a great place
The staff is exactly what you would expect at a bowling alley - lazy, not attentive, BUT it’s a great place for bowling. We go every other week and have a blast.
If you have a disabled person in your party, don’t bother. They will take 30+ minutes to find their plastic contraption to “help” disabled bowlers but it doesn’t work and is so lopsided. Absolutely disgraceful.
Always go here for a good time
Had an amazing time and the staff was beyond helpful and friendly! We brought my special needs nephew and they were able to accommodate our needs.
Fun afternoon for around $5 per person per game. We used bumpers, which allowed children to compete.
The technician was completely overwhelmed and it took about 15 minutes before we were able to get a lane. We had reserved the lane for 2 games, but even before we finished the first game we were asked to move to another lane. At that point we asked for a refund for the second game, which they granted.