Terrible customer service experience. Wasn't allowed to use "kids bowl free" passes (2 games free) because kids already played a single game. Attendant was rude, obnoxious, and wanted me to pay for four kids to bowl the 2nd game when the entire place was filled with kids who were bowling 2 games free. When I told her to give me back the previous passes (1 free game) so kids could use "kids bowl free (2 free games)," she said "so you want me to lie to my owner so you could bowl free?" I said, "it's not a lie, it's called customer service. Just like you should have told me ahead of time that I should use the "kids bowl free" passes instead of the one free game. Greedy, greedy, young ignorant staff. Not good for local businesses to hire people like this and treat customers the way the do and in front of other customers. Her owner should be more concerned of how she is a detriment to the business.
Then to make matters worse, a hot dog, cheeseburger, and 1 order of fries cost $15 and I was told the cheeseburger would take 1/2 hour to make. Knowing that no cheeseburger takes 30 minutes to make, I ordered it anyway- and it was done in less than 15 minutes. My other son then ordered a slice of pizza and was told the same thing- A half hour to make a piece of pizza because "one slice was in there, which takes 15 minutes, then your slice would take another 15 minutes." Nothing is free, and on the contrary, very overpriced and not customer friendly.