Super disappointed in our service and experience today. Our party of 4 arrived at 5:30 and were the only people in the whole entire bowling alley. I asked for one lane, 4 pairs of shoes, and told the man behind the counter that we needed the bumpers put up on our bowling lane. He looked at me and said very rudely "we don't put up bumpers for adults!". I replied with "you don't put numbers up for adults?" he said "no! we don't put bumpers up for adults!"..... one member of our party has special needs and requires the bumpers. So I asked the man "well do you put up the bumpers up for people with special needs?" he replied that indeed they do and called out over the intercom for someone to put the bumpers up for our lane. We all get our shoes, put them on, pick out bowling balls, type our names in, use the restroom. Guess what. No bumpers. Remember,,, we are LITERALLY the only customers in the place!!! No one else! I returned to the front dest where a woman was now the only one behind the counter. I said that our bumpers were not put up yet, and she got on the intercom AGAIN for someone to put up the bumpers. Now, why is it that they even had to get on the intercom, I don't know, because we are the only people there and they very easily could have walked down to our lane to help us. But they couldn't be bothered with ACTUALLY HAVING TO WORK. After several more minutes, a young guy comes and puts the bumpers up for us. We thank him. Our party bowled two games, and the lane messed up several times each game, not clearing/resetting pins, incorrect scoring, could not delete players. The whole experience was a total thumbs down. I will not return after todays experience. It cost $35 to bowl two games and be treated rudely. There are plenty of other bowling alleys to go to. We love Frontier Lanes, and the staff there has always been accommodating to our needs while providing great customer service. I recommend that the staff of Harvest Lanes learn some customer service and learn not to judge a book by its cover! The way our situation was handled was completely insensitive to a member in our party. Absolutely no excuse for it.