Reviews of Urban Air Trampoline and Adventure Park (Bowling Alley)

10337 E Shelby Dr, Collierville, TN 38017, United States Located in: Carriage Crossing Market Place

Average Rating:

DESCRIPTION

You will see all the information of people who know the services and products of Urban Air Trampoline and Adventure Park (Bowling Alley) near Mississippi.

Now this business receives a rating of 4.0 out of 5 and that rating is based on 174 reviews.

As you can read, the average score it has is quite high, and it's founded on a very large number of scores, so we may think that the assessment is very faithful. If there are many people who bothered to give their feddback when they've done well, it works.

You know that we do not usually stop to set tatings when these are good and we usually do it only if we've had a problem or issue...

This Bowling Alley is included in the category of Children\'s amusement center.

Where is Urban Air Trampoline and Adventure Park?

REVIEWS OF Urban Air Trampoline and Adventure Park IN Mississippi

Stephanie

I love this location. Kids are mostly working at this location and the parents dont really watch their kids so be prepared to stop kids from nearly running yours over. Food nasty af at all of them.

Allison Wallace

Very disappointed in the staff. One of the girls was running around fussing at all the kids. She told my son he was a cheater and/or cheating in the ball pit. Really? In the ball pit? I understand if employees get frustrated at their jobs or having a bad night but I do NOT appreciate a stranger speaking to my child like that. Honestly it's a good thing I was not there. I hope the young lady gets whatever issues she may have had worked out. As for management please assist your team members better. I have been there before and I have seen them running around in the chaos of children. You are managers and supervisors for a reason and one big reason is to guide and assist your team. Help your team deal with successful times.

jeffery mendoza

Awesome place for the kids to have fun

Michelle Pirela

Very good

Shannon Ladd

The second time we’ve been here and both times there were only 2 people working. We paid for the platinum band and can’t do most of the attractions or get anything from the concession stand because there isn’t anyone to open them. Horrible horrible way to run a business. We won’t be back.

ana correa

jonathan pollard

Amazing and early hours ar perfect for your younger kids..

N Wilkins

Melissa Mobley St Ange

Wonderful place

marques suber

Casey Wright

This is a great place to take the family. The prices are reasonable and the whole family can enjoy. Also a great place for parties.

Derek Wong

The pricing package is a little confusing but once you understand it, everything is great

Stephanie

I love this location. Kids are mostly working at this location and the parents dont really watch their kids so be prepared to stop kids from nearly running yours over. Food nasty af at all of them.

Angela Walker

at least 3.5 attractions are not working. the half is cause the virtual reality is supposed to be a 4 player and only 1 work. the wait to just order water in the food court is ridiculous couldn't image waiting on food. not enough staff.

Anibal Matute

kent harrison

A very nice place for kids. Reasonably priced admission and concessions. I am concerned about it staying that way though. I'd like to see more security there, inside and outside. Without proper security, places in the Memphis area can get unsafe in no time.

Kiota Smith

Horrible customer service! We stood in one long line to purchase our packages that moved extremely slow. The lines for food had the worst service I've ever experienced. We stood in line for over an hour for slices of pizza and hot dogs that were already cooked. We had to ask for the manager to get anything done but it didn't seem like she had any real control over the staff. She had to work the register herself. The staff was very rude and were more interested in having conversations with each other versus serving the customers. Unless they do something with the staff, we won't be back!

Nathan London

Dj Gutta

First time visit here Horrible customer service, I called to get some info about membership packages and the girl answered the phone laughing and put me hold. I held the phone for a second until she came back and when she did I asked for the manager and someone name mahogany comes to the phone and she is just as rude as her didn’t tell me to hold twice she talking to people in the background, I should’ve just kept my 64 dollars and went else where but the kids wanted to play here and that’s the only reason I stayed. We want be returning to this one EVER.

Star Cross

Alex Tarver

Torey Hampton

Affordable, kids had plenty of fun

Victoria Gilbert

My first time I experienced it about 3 weeks ago was awesome !! food was great the place was spotless bathrooms were spotless the staff were very nice and funny. Great place to go and bring your family .

Victoria Christian

Awesome customer service, staff absolutely nice.

Terry Terrara

Great place for kids! If you're grown and don't want to play, bring ear plugs because they be jammin'! (Do the kids still say that?)

Kenishia Harris

Worth every penny!!!!!

Leearthur Buford

I Am God's Child

Beautiiful Rose

nice!

Allison Wallace

Very disappointed in the staff. One of the girls was running around fussing at all the kids. She told my son he was a cheater and/or cheating in the ball pit. Really? In the ball pit? I understand if employees get frustrated at their jobs or having a bad night but I do NOT appreciate a stranger speaking to my child like that. Honestly it's a good thing I was not there. I hope the young lady gets whatever issues she may have had worked out. As for management please assist your team members better. I have been there before and I have seen them running around in the chaos of children. You are managers and supervisors for a reason and one big reason is to guide and assist your team. Help your team deal with successful times.

James Dee

Demarquis Terry

Right at this moment I have been standing at the concession stand for 1.5 hrs...2,000 people to accommodate but only 2 workers at the concession stand, great place to bring the kids but service is too slow...

Monica Coleman

A lot of excitement! Pricey tho.

Lakisha Ivey

brandy sipp

Loved it!

Clinton Bryant

Joshua Parker

Went there tonight. The experience at the kiosk was not great . Once we got in and found out all we were elegible for it was an awesome experience. The bowling was malfunctioning but the owner was there and explained it to me which was perfectly ok and by the way he is a great guy . I was reimbursed for most of my experiencejust because the bowling was not working but I can not tell you that my boys did not have the best time of thier lives the virtual reality was awesome and I only know that because the staff let me play with them because noone was waiting . Staff was very accommodating to us and could not ask for more .. I was there for 3.5hours and the kids and the staff were wanting to do more than what was expected. Thanks Urban air for a great Friday night. We will be back.

Briana Jackson

Cambreezy The Colorman

It was good this is the best urban air to me

Myla_Loves _You

Taniya Jones

Rose Wallace

Over crowed and one of the staff was rude and calling children names. I was disappointed in this young lady. Better training needed on speaking to young children. Several were in tears at the ball pool yesterday.

Clay Ayers

TheUltraDonic

Kayla Camper

Our visit could've been alot better. We went in with the intentions of getting the Platinum pass, but were told the spin zone was out of order so we went with the ultimate pass instead. I mean what's the point of playing for Platinum if the kids can't enjoy all the attractions. Well 5 minutes later, I see kids riding the bumper cars after we were just told they weren't working. The place seemed to be run by a bunch of teenagers that lacked any form of customer service. They were not friendly at all. Even with the ultimate pass, the kids still couldn't enjoy everything because they had most of the attractions closed due to understaffing. The visit was totally not worth the money.

George Molden

It was okay!!! To much running by unsupervised kids. The concession lines are to long... could be a great place with a little improvement....

Ashley Heard

This place Definitely out beat every other trampoline place

Trip Swords

From a kids perspective, it's one of the most entertaining and physically challenging places to spend a Saturday afternoon. As a parent however, it can be a bit nerve wracking. The kids have quite a bit more freedom than they do at Get Air, due to the lack of oversight. It is not too uncommon for an older kid to fall on a smaller one. Just use some common sense when it comes to your kids. If they're older make sure they watch out for the little ones, and if they're younger you might need to watch out for them yourselves. All in all a really fun place. Just be careful!

Makesha Mitchell

I absolutely love it here. Today however was not a good day. I waited 15 minutes for food but when I asked about it they said there would be 7 minutes cook time. I get it, teenagers work it but there has absolutely got to be adult supervision on staff at all times. There was no food prepared, a long line waiting and staff was UP FRONT having a good time. Not a good look at all. This has not been my experience every time but I expect a high level of service EVERY visit.

Valerie Carter

This facility is truly amazing, however there are so many attractions closed and unattended by staff. No food at the concession stand until 1:30. Our family was starving. We paid for the premium attractions, but they weren't even open until after 1 pm. How can you charge for bowling, bumper cars and virtual reality and then have those attractions closed? They also do not clear tables during the day. There were bottles and trash and food left at the eating areas and bowling lanes all day. Bathrooms without toilet paper...it's like no one works here. The most disturbing thing I noticed, however, happened at the Leap of Faith. This is a huge tower where the kids wear a harness and jump from the top of a tower to the ground. It's a cool ride, but the kids were HOOKING THEMSELVES UP and JUMPING BY THEMSELVES for hours unattended!!! NO ATTENDANT...just kid after kid hooking themselves up , jumping 20 ft to the ground & unhooking themselves. It was unbelievable.

Hayley Rowland

Waited in line for nearly 20 minutes to tell them we were there for a birthday party. Teenage staff member told us to go to the party rooms in the back. We proceeded to the rooms. No idea which one was the one we were supposed to be in for the birthday party. Nothing was labeled. Tons of teenage staff walking around, not doing anything. Asked one of them where this child’s party was and she said Room 3 and that my child needed a bracelet. Asked her where to get said bracelet and she said she’d be back. Waited 5 minutes (at this point, we’d been there 30 minutes, on time for the party, and had yet to play) and finally gave up and released my child to go play. My child played the entire time without said bracelet and not one staff member questioned it. The staff are all teenagers. The place is SO extremely loud that they are CONSTANTLY blowing their whistles, but you can’t hear what they are even saying to know who did what incorrectly. A few of the young men staff members were only hanging with their friends, blowing their whistles sarcastically, and not doing their job. I get that it’s easy to staff teenagers, but for the love of everything, where are the adults???? I would’ve loved to have seen some adult supervision of the staff. Teenagers are running this place and, believe me, it shows.

Bobby Gallagher

Really has the best and then some of all of the trampoline playgrounds.

Natquie Ratliff

Would give 5 stars but I have 1 complaint, it's TOO COLD in there!!

Jamie Langston

Oonthune Smith

Cody Britton

Coshten Li

Awesome price of admission and is a super fun place, my son had an absolute blast. The concession stand prices are highway robbery and the staff working that are were rude but I will still not deduct from the rating for them solely because of how much fun me and my son had.

Brandon Gray

Front the outside this placed looked amazing and like a lot of fun for all ages. But unfortunately the staff is absolutely awful! There were kids running and jumping in front of people and the staff did nothing about it. I noticed two coworkers on their phones and talking about how they got off soon, totally ignoring all safety precautions happening in-front of them. For example while my friends and I were here a group of unattended kids were continually causing and the employee said nothing to reprimand them. And unfortunately ended in me fracturing my ankle, which the employee was too busy talking to a coworker to check and see if I was ok. Needless to say I will not be back and I didn’t realize the waiver I signed meant that the employees weren’t goin to do their jobs.

Trip Swords

From a kids perspective, it's one of the most entertaining and physically challenging places to spend a Saturday afternoon. As a parent however, it can be a bit nerve wracking. The kids have quite a bit more freedom than they do at Get Air, due to the lack of oversight. It is not too uncommon for an older kid to fall on a smaller one. Just use some common sense when it comes to your kids. If they're older make sure they watch out for the little ones, and if they're younger you might need to watch out for them yourselves. All in all a really fun place. Just be careful!

Alisha Alexander

Isaiah Monger

Bad their packages were too high

Bobbie Clements

Cayson Stanford

Valendoria White

Nothing much for under age 5

awesome mom Dukes

I loved it

Zellbe Walker

Janelvys Isea

Shonquilnet Street

Michelle Olden

Great service, party host and overall experience!

Samontra McCreight

Ooo ooo

SO FUN LOVE THIS PLACE i will have my bday here

April Skyy Blair

Overall this place is amazing. Very spacious do we never felt crowded. There's so much to do and comfy couches for parents who have no interest in the activities. I loved the bowling as well. The only hiccup was the young man they had working in the concession area. He had a bad attitude and even asked me what time it was cause he was waiting to get off. We ordered 3 whole pizzas and he never told the kitchen so we ended up waiting over an hour just for our food. Luckily management was around and took care of actually making our pizzas and getting them to us. But besides that this place was perfect.

Makesha Mitchell

I absolutely love it here. Today however was not a good day. I waited 15 minutes for food but when I asked about it they said there would be 7 minutes cook time. I get it, teenagers work it but there has absolutely got to be adult supervision on staff at all times. There was no food prepared, a long line waiting and staff was UP FRONT having a good time. Not a good look at all. This has not been my experience every time but I expect a high level of service EVERY visit.

Demetra Oliver

Urban Air Collierville was awesome. The staff is very attentive and my sons had a great experience. Very clean fun place to spend family time! Thanks again for your A1 customer service.

Desmanique Joseph

The kids enjoyed themselves very Nice and very clean...This location has way more attractions than the one in germantown and is alot less crowded...good was actually good and at a reasonable price.

Slimm Biggz

V-_-snAg06 -

KvngJ3y Wilchie

Markisha Williams

Leteasheal Moore

Had a great time with my friend and her kids

J L

Ariana Kun

It spelled like fish

Jeff Larson

Carl Lindley

Kid liked it.

Valerie Carter

This facility is truly amazing, however there are so many attractions closed and unattended by staff. No food at the concession stand until 1:30. Our family was starving. We paid for the premium attractions, but they weren't even open until after 1 pm. How can you charge for bowling, bumper cars and virtual reality and then have those attractions closed? They also do not clear tables during the day. There were bottles and trash and food left at the eating areas and bowling lanes all day. Bathrooms without toilet paper...it's like no one works here. The most disturbing thing I noticed, however, happened at the Leap of Faith. This is a huge tower where the kids wear a harness and jump from the top of a tower to the ground. It's a cool ride, but the kids were HOOKING THEMSELVES UP and JUMPING BY THEMSELVES for hours unattended!!! NO ATTENDANT...just kid after kid hooking themselves up , jumping 20 ft to the ground & unhooking themselves. It was unbelievable.

Wilfred Shields III

Arletha Nelson

Jennifer Marsh

Tons of things for the kids to do - but expensive...and LOUD for the parents. It’s also dark which can make it hard to keep track of your kids if you have more than 1 running around. The cafe took 40 minutes to make our fries, so don’t wait to put in your order. My kids want to go back...me, not so much.

Candice Felder

Even the kids complained! Ordered food we never received. Got a refund and manager said they would give us the food anyway. When the food finally came 30 minutes later we had cold fries and mozzeralla sticks still not the pizza we ordered and no drinks. They had a few different activities but nobody working them so half were closed. Bunch of teens walking hanging out not at all hospitable no sense of urgency or organization. Total wreck we will be going somewhere else next time

Quintoshia Triplet

Themajicaljew

Aubree D

Kristen Knight

My boys loved this place

Hayley Rowland

Waited in line for nearly 20 minutes to tell them we were there for a birthday party. Teenage staff member told us to go to the party rooms in the back. We proceeded to the rooms. No idea which one was the one we were supposed to be in for the birthday party. Nothing was labeled. Tons of teenage staff walking around, not doing anything. Asked one of them where this child’s party was and she said Room 3 and that my child needed a bracelet. Asked her where to get said bracelet and she said she’d be back. Waited 5 minutes (at this point, we’d been there 30 minutes, on time for the party, and had yet to play) and finally gave up and released my child to go play. My child played the entire time without said bracelet and not one staff member questioned it. The staff are all teenagers. The place is SO extremely loud that they are CONSTANTLY blowing their whistles, but you can’t hear what they are even saying to know who did what incorrectly. A few of the young men staff members were only hanging with their friends, blowing their whistles sarcastically, and not doing their job. I get that it’s easy to staff teenagers, but for the love of everything, where are the adults???? I would’ve loved to have seen some adult supervision of the staff. Teenagers are running this place and, believe me, it shows.

Katie Laird

We had a Friday night party for my son and it was a complete success! The staff was extremely helpful with all my questions, ensured we were satisfied each step of the way and took great care of our party throughout the evening.

Niecy Ransom

Molly Merves

Check in process needs a lot of work, takes way too long to check in and pay, even when you use the kiosk. My kid loves this place, though. Lots to do, he never wants to leave!

Rodney Dean

Awesome, clean, spacious , and child friendly.

Tommie Wright

Alot of different activities and jumps for the kids to enjoy. Much bigger than I thought inside.

Ryan B

Nice service and had lots of fun

karmlicous gaming

Very fun and good service

Laura C

(Translated by Google) Excellent place for children (Original) Excelente lugar para los niños

Cathi Holmes

Jo Ann Springer

Cory Webb

Kate Jorgensen

Good jumping and game space, bowling area, good music, under 5 play time, and clean. A bit pricey for what it is though, and parents have to pay if jumping with their children during the under 5 time. Cafe food is good but took a looong time ( way longer than the eating time given too). There was only 1 employee there and took a while to get things done.

Shravan Niranjan

I felt cheated by them. Went today with my son at 7:30 pm, didnt notice tht it closes at 8 pm. Bought platinum package to do 4-5 activities. My son could do only 2, the lady at counter should not hv sold the whole package ticket knowing it closes at 8. When asked the manager to at least allow 2 activities next day. Manager kept waiting for 10 min n denied to do so. Feeling ripped off. Nowhere they sale whole package for the day if they r about to close. This is called cheating.

Ana Portillo

Project Alpha

Charnae’s World

Clarence Evans

My grandson first job and he loves working there.

Kellie Kirchner

Great location!

ELIZABETH ABRESCH

Urban Air Adventure Park is #1 in Memphis I love this place so much all staff members they're so nice and friendly every where I walk I see they're smiling on their face ,lots of fun activities ,definitely will be back

Tawanda Maiden Tyus

Lots of entertainment but employees need more training.

Timmy Anderson

Very fun

Tee Sss

alona mitchell

I took my son both this past Friday and Saturday. Friday he was invited by a friend for a birthday. My son enjoyed himself and the place is pretty cool. I’ve given them 3 stars because of the visit on Saturday, they barely got that. Went on Saturday, got to the desk and waited there at least 10-15 mins before someone came. Someone was before me, so they assisted them, fine. That’s how it’s suppose to be. Then I figured out you self pay where you sign the waiver, went over to self help, did all that then my receipt didn’t print. So I told someone, they didn’t help they said just stand in line. I stood in the line where it says pick up order or whatever. They had a group there paying one by one. After another 25 mins got the socks and wristband. I was there with a friend and her son. We went to go sit down at the food area. She went to go buy drinks for the boys. Another 20 mins, for Gatorade and soda. In the food area no ever came to clean for a long time, trash everywhere. They have enough people but things, small things weren’t getting done. At least 2 people should be working the food and no one should leave the front counter on busy days/evenings. Oh I went back to the food counter, no one was there for about a good 10 mins and the line was long. Employees were walking by like it was nothing, not even attempting to ask if we needed anything or even act like they were getting some assistance. I’m glad my sone had fun or this really would of been a 1 Star 2 star review. Customer service is a big deal!

Nour Elwaer

So so good

Andrea Monger

Deanna Arnold

Latwon King

Heidi Quarles

My family waited in line for 30 minutes today, and we never did get past the admission process. The Self-Service kiosk was a joke. If I had paid at the kiosk, I would have still had to wait in the long line to receive socks and wristbands. We decided to walk out because we observed that even if we had paid for the Platinum package and received our wristbands, we would not have gotten to use the attractions due to under-staffing. The kids who had gotten in before us were still stuck in lines waiting for a turn at the few attractions that were open. It's so sad because this place has so much potential, if only they could offer customer service. This is not the first time we have received poor service at this location. Do yourself a favor and visit the Cordova location instead.

Tj Stephney

Urban air we had a horrible experience we were waiting for funnel fries for over an hour and wasted our jumping time

jadah sings

Sumedhe Karunarathne

Ms B

Alexis Hagee Wolford

John Snider

Sonia D

Melanie Herrington

Too many big kids where the younger kids play.

Cynthia Edwards

We went on a weekday for my nefews 7th birthday. Place is very great for the kids to play. They especially enjoyed the bumper cars.

Teresa A Williams

The Cashier welcome us to Urban Air our children's really enjoyed them selves and the adults enjoy also. I being telling people how we enjoyed ourselves. We will go again

Ros D.

My nephew enjoys this place! It was fun!

Brandon Barrentine

Jada Lester

It was amazing. I really enjoyed the atmosphere. Food was good.

Wendy Benson

We had my granddaughter Emery’s 3rd Birthday Party here today! It was clean, super fun, good food and the staff was attentive and the managers are very professional and accommodating! Overall this place is awesome!

Cedric Stewart

Went for my niece's birthday party and the family had a great time. The staff was friendly and attentive. Will definitely go back

Ruth Amanda Venegas

To the owner : your employees at the restaurant make a list hand written of all the cash they are getting . Then when I saw this I used my credit card . The employees at Sunday afternoon March 17 African American with the blond hair by the shoulders did not show me the transaction in the screen and when I saw that , I asked the receipt . She had SIGNED for me already and when I asked her why she had done that she told me it did it by itself . Guess what ? It does not . She was waiting for me to leave to add a tip or add more items and charge whatever . I demand your employees to show the screen with the transaction every single time and she did not want to do it . It’s an abuse from them to deny the costumer to see and to sign , that is signing for someone else which is totally wrong . This is utterly ridiculous and in top of that they don’t give receipts to kids that pay with cash , neither adults . To the costumers DEMAND receipt and to see the screen every single time . Because if you don’t you won’t know how much they charged to you or will pocket your cash if you don’t demand receipt . Costumers DEMAND RECEIPT at all times and don’t let these guys to give you excuses . I did and she did not like it . I am entitled by law to see the amount of money is charged to my credit / debit card . To the owner come over an supervise your employees and see the footage a today and you will see what I am talking about . If I have to deal with these behavior I won’t be coming back . Thanks

Lenette Henderson

Natalie Mom

Some attractions do not work and the answer "don't know if it will get fixex, just use what does."... paid unlimited specificly to use but could not! No vegetarian food, and no respect to such request! Be careful with the pizza, as it is served NOT ready, very much "goo" inside. All felt sick afterwords! No responsible adults but group of teens attendants with no knowledge nor responses. Sad experience.

Carrington Armstrong

Hetal Patel

We had Birthday Party for kids there and it was really terrible experience. Very poor service . They charge too much for party and no Host is available for party time so basically we have to keep looking for them until all guest arrives. I will never ever keep Birthday Party there again in Collierville location.

Thom Thomas

MY KIDS LOVED IT!

Kaitlyn Smith

The only reason i’m giving this place two stars is because the place is huge and has SO much to do. They really need to consider hiring a whole new set of employees though. None of them were actually working, they’re all very young and just walk around, hanging out with one another and groups of young ladies. They didn’t check wrist bands so you could do anything and only pay the minimum. They employees ignored me and walked away when I asked if they could hook me up to climb the walls and such. I watched a female employee purposely SPRAY a child three times with cleaner and then pretended as if she didn’t now she did it. This place is great other than the people working in it. No one seems to care. Groups of people would sit on the obstacle course on the phone and not let anyone else go.

P D

Three things: 1. Safety: I found a kid CHOKING my son, simply because he wasn't able to catch the basketball and it was dark enough for no one to notice. No monitoring at the facility. This just ruined the party for us. 2. Communication: Between headquarters and the center. I had confirmation when I booked the party that due to religious reasons we are allowed to bring outside food. They told me that the center will call on Thursday before party to confirm this. No one called. I called and emailed numerous times - I have records. I always had voicemail greet me at the center - left few. Headquarters always told me - it's part of my invoice - I won't have any problems. But I had problems on the party day - center wasn't informed - they saw nothing in my invoice and couldn't reach headquarters - so I had to cancel outside food order (which I still ended up paying because I was cancelling at last minute). 3. staff/helpers: Our helper needed to be told numerous times regarding filling up pitcher, water bottles, silverware etc. And they ran out of dishes. So we had cake but no dishes. Imagine what we went through, they were suppose to make it fun for the birthday boy - but ended up making it miserable.

Melissa Cooper

Need more assistance with getting the waviers done but the kids had blast

Keisha Nichols

Nice place for children and teens

Cynthia Edwards

We went on a weekday for my nefews 7th birthday. Place is very great for the kids to play. They especially enjoyed the bumper cars.

Joshua Cox

Dalton Alexander

Great place for the family but It's a little pricey.

jeremy danley

Always great, friendly staff and clean

Mac Ladd

Came on Presidents’ Day. When we showed up there was one staff member there for about a hundred costumers. This is the second time this happened. Yet, both times the owner blamed this on the staff. I would advise anyone to not come here. I would suggest anyone to go to the Cordova location.

Demetrius Jones

Kristine Howell

At least 5 workers to each customer but can't get service. Workers standing around talking to each other and eating up all the food but no one working the premium activities. Finally got someone's attention (looked like a manager) at food counter. She said they were out of food and the kitchen closed 10 minutes ago which is an hour before the facility closes on a Friday night. No notice to customers that the kitchen closes. Our wrist band included pizza that we never got. We were offered a snack size bag of Lays chips instead. Too bad, for the money it could have been a good experience. Guess I won't be scheduling a birthday party after all.

Daniel Dwight

Recommend to ALL AGES

c G g

One of the fun places we can go

Melissa Guy

It was so fun and they have good food.

Gabriel Zolnay

Place was amazing!! I had such a amazing time with my nieces!! Will be going back as soon as I can. I was definitely worn down by the third hour. Ran and did a lot of climbing. Wish they had more employees on hand to supervise the ball pit. Much trouble there. All in all I had a blast and I won't forget the little dude who let a huge toot out in this obstacle course. I died laughing and the little guy chased me until I escaped! I know he had a blast literally. All in good fun even being dust cropped by a six year old!!!

Kara Jones

Nice employees , strong and fun equipment, Amazing food , Great place for partys and hangouts ☺

Simone

Hearthstone HOA Board of Directors

Great place for the entire family to enjoy!

Dann Miller

Had a small birthday party there on Saturday (five kids) and the staff was awesome. Their service went beyond what we were expecting and the kids had a great time. Everyone from the front desk to the party host were flexible and able to change and adapt on the fly to meet our needs. The facility is clean and very well maintained. There were more than enough staff around the attractions to both keep control and ensure the kids had access to what they wanted to do. We felt that we received more value than the price paid for the party. I highly recommend Urban Air Collierville. Great staff. Great facility.

Andy Hargett

Robyn Duff

ikesha Mackey

Plenty activity for the family to do. Plus plenty seating

OMB TY

Niecy Lobbins

Love it

T-rice Trice

Anurag Pagoria

Great place and manage was very helpful and supportive. Event host was with us all the time to make sure everything is fine.

Teresa A Williams

The Cashier welcome us to Urban Air our children's really enjoyed them selves and the adults enjoy also. I being telling people how we enjoyed ourselves. We will go again

Susan Graves

Supposed to be open til eight and closed concessions at 5. It’s not even 7pm and they have closed half the attractions. This is ridiculous and I want to talk to a manager but there’s not one. They need at least one “adult” to over see things. These kids working here are the worst and have HORRIBLE attitudes. Will NOT be back. So sad. I have an extremely disappointed eight year old. NOT EXCEPTABLE.

Queen Maddie 101

Jerome Mcdonald

Jessie May

Absolutely a wonderful place for family fun of all ages. Clean and well organized. Something fun for everyone

Deborah Jones

Horrible for adults to sit and wait on kids with horrible customer service. And overly priced food that's awful tasting. My worse experience was with the manager Jessica on 3/30/19 she basically ruined our entire visit she was so nonchalant about the miscommunication of the team members. I was told 1 thing over the phone and another upon arrival and she didn't care neither tried to solve the problem and also told me she's the general mgt and that I couldn't have any other mgt phone number. For to have spent over $200 I was treated as if it didn't matter so I will never go to the COLLIERVILLE location again!!!! They need proper business training

Tiffany Burrow

So much fun we will return

Business Hours of Urban Air Trampoline and Adventure Park in Mississippi

SUNDAY
12–8PM
MONDAY
(COLUMBUS DAY) 10AM–8PM HOLIDAY HOURS
TUESDAY
10AM–8PM
WEDNESDAY
3–8PM
THURSDAY
3–8PM
FRIDAY
3–11PM
SATURDAY
10AM–11PM

PHONE & WEBPAGE

Urban Air Trampoline and Adventure Park en Mississippi
View Phone Number
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