This rating is because of the incredibly rude and unprofessional staff. My family went here tonight for a fundraiser event and our tickets entitled us to 3 games. We arrived late and the place was packed which was fine with me because that meant more money for the cause, and we were meeting a group that had already arrived. We sat and enjoyed chatting with friends, but when our group left we still hadn't bowled due to arriving late and the group already started playing. My fiancee went to speak with the employee at the desk to ask him to reset the lane we were in so we could play. My fiancee spoke to the employee politely and respectfully, making every statement with a "yes sir" or "no sir" despite this guy looking like he had done more than his fair share of meth in his life. This guy then has the audacity to accuse my fiancée of being rude and says, "If you call me sir one more time you better be ready to kiss me!" He eventually resets our lane and allows us to play. We found out that the incident was reported to the person in charge of the fundraiser, and I'm not sure if it went any farther. As we were leaving we overheard the same guy say to another employee, "I'm not afraid to get in trouble." My fiancée is a veteran who has done multiple deployments overseas and was taught to address people with dignity and respect even if they are undeserving crackheads working at a bowling alley. Not likely we will be coming back. We'll just bowl on our side of the river.... better places there anyway.