You have all the reviews of people like you who consume the products of Bowlero Romeoville (Bowling Alley) around Illinois area.
Right now the firm has a rating of 4.0 over 5 and the score was based on 1047 reviews.
As you can see its rating is quite good, and it's based on a very large number of reviews, so we can say that the valuation is very credible. If people have bothered to rate when they've done well with the business, is that it works.
You know that we do not usually bother to place evaluations when these are correct and we usually do it only if we've had a problem or incidence...
This Bowling Alley is included in the category of Bowling alley.
This place had a great atmosphere and awesome staff. Bartender was very attentive and did a good job handling our our very large party. Thanks Bowlero for a great time !
I haven't been here in years. And my boyfriend and I went there for a date. We had a blast. The place looks great!
When we arrived we were put on lane 7. The food ordering machine was very slow. When we told the manager he simply said, “yes I have these systems.” Then when we asked if the order had gone through he said no after checking. We then showed him on the bank account that it had gone through. Then when he asked what we had ordered he questioned us and said if that’s what we ordered then it would have been more. He finally found the ticket in the back which showed we had ordered what we had stated. 5 minutes later, he comes back and says he needs to move us to another lane. When asked why, he said because there was a party scheduled for our lane and we needed to move. I told him this was just a disappointment after disappointment. After all this, he offered us 5$ credit on video games...poor excuse for a manager and customer service.
Great customer service!! Staff was extremely friendly and happy to help with anything that I asked for. Facility was clean.
Bowling was fun. The drinks were good. But our 2 entrees took an hour to come out and the chicken wings were dry.
I recently threw a baby shower for my girlfriend last weekend at Bowlero. I couldn’t be happier with how it turned out. The room was clean, anything we asked for we were given within a timely manner, and the attention we were given was beyond my expectations. Destiny and Tony (the manager) were amazing! I definitely would recommend this location, their team is the epitome of customer service.
Large bowling facility with arcade room, laser tag, bar, restaurant and many lanes for bowling. Great for parties and events. Does get very busy on the weekends. One thing that bothered me was the amount of alcoholic beverages left unattended and discarded by adults in what is clearly a kids area-the arcade. Music plays continously loud so you'll need to be prepared for the loudness. Otherwise a good place to go. I went on a Saturday night for an event. Would probably prefer to go early in the weekday.
Great scene, family oriented and late night scene, great staff and clean place.
Good special to meeting with friends
Very nice and very expensive. There is a lot more than bowling here. Food was good but again on the higher side $$$. Laser tag, video gaming, arcade and a beautiful sitting area around a fire.
It's a nice place. Probably a good place for some bowling and drinks at night. However we took our kids during the day and for us it was over priced, and food wasn't that great. I'll probably give it another try, but wasn't impressed for the family experience.
Loved it and so did my kids
Only good thing about this place is the summer pass but the lanes are horrible the drinks are over priced and the food taste more like cardboard than anything.
Good spot to hang. I would recommend
Definitely got money's worth had such an amazing time
Great experience, threw a kids birthday party there. Everything was perfect. Will definitely come back again. Thank you Bowlero Romeoville staff!
Uhh the food is super fantastic. The lanes are actually cared for AND lazer tag
Great great great place to have fun!!
Met my brother here for some bro time!
Went with my wife and 3 kids Saturday evening and it was a poor experience. No open lanes, no pool tables, and the front bar was closed. We waited at bnb the main bar for 25 minutes to get 2 bad large marges. The food was ok but took a long time to get and was not even hot. The kids did have fun at the arcade and lazer tag but the overall experience wasn't worth the $225.
There was quite a long wait for just about anything I had wanted to do with my friends. It was a Saturday night with bad whether so I will give them that. The staff was very friendly and handled the situation well. What u was bothered by the most was the amount of unoccupied lanes and the large groups that would block most of the walk ways. Everything else was great though.
Very nice bowling facility
Everything is fine until you're ready to check out and they send you back to the huge line again , spend 10 min on that line to check out....
Slower then slow service over an hour for bar food never asked for refills...worst is you tip upfront on the order machine. Place was empty...mid weekend day...never again unless working with a large group....then you gets the Queen's service.
Great environment for family and friends. Never crowded and the environment always seems well maintained (clean and tidy)
Awesome place and prices, from bowling to food and drinks!
Can't beat going to a bowling alley on a sunday night. There was a lot of open lanes and it wasn't busy at all. Going here after 8 PM only cost us $3.15 per person per game. With 2 games and shoes rental it was only $22 and some change. You can also sign up to be an MVB and get $20 off your first visit. So we actually walked out of there paying only $2.32
Great place for family fun! Food not so much.
We had a good time, awesome package deals for a birthday party! Just need another bartender when it gets crowded
Couldn’t of asked for a better bartender the drinks are delicious and the service ivan gives is outstanding
At almost 7 dollars a game and 5 dollars for a bottle of Coors light it' a bit pricey. The food was good but it took a while to get it. It wasn't that busy 30% of the lanes were being used and I didn't really see many people eating..
Best bowling place ive been to in a long time and nikketa was just an absolute pleasure. Will definitely recommend to freinds
Great entertainment for all ages. Check out the daily specials!
Had a great time with my friends! Was the first time I went there and was helped by a girl with red curly hair (I think her name was Nicketa?) and another girl with half a shaved head (CJ or JJ or something). They helped us out and suggested we do the arcade. Would definitely recommend that, it was fun!!
I place is the best bowling place I have ever been too. There is lots to do if your waiting on a lane.
Wonderful place to host a birthday party!
Great place to bowl but the food service is super slow. It took over 30 minutes just to get an order of loaded fries, and when the guy came out with the order he was clueless as to who ordered it, he went to the wrong table. The bar closest to the door is slower than the bar near the bowling lanes, it took over 5 minutes just to get a beer.
Cool place for parties and feeling like a kid again. The interior design is beautiful. The bowling experience was rad with the touch screen menus to order while gaming. Plus nice bar atmosphere.
Fun way to beat the heat. They have some great deals if you go during the week. Watch for specials on their website. Food and drink menu had quite a bit of variety. Laser tag was fun and the arcade was good way to finish up the day. Great place if you have kids of different ages.
Many lanes are available to roll 10 frames. Nearly always one or two are open. Gets kinda crowded on league night and special all you can bowl nights on weekends. The arcade is also really fun. The claw machine is hard to win, but every time i have gone here i have saw at least one person win. They also have a really nice fire place at the bar.
Nice bowling alley. Decent arcade with laser tag. Good bar with indoor fire pit.
Great place. Pretty good food. Pretty good drink specials.
Date night was fun
Awesome place, for the whole family to have fun and good food!
Kids enjoyed the Lazer tag and arcade. Food was great, staff was great. Wonderful place to have a party.
This place is great but can serve a bit more food for the price that's charged
I was very disappointed with the staffing when I took my kids here last Saturday. We have never been here before and it was quiet difficult to find staff to get help. We found out that 1 person was supposed to help all of the customers for the laser tag and arcade, which is crazy. A couple of people gave us their laser tag tickets because they couldn't wait any longer. When we finally got in for laser tag, the staff member couldn't count and had too many people in and not enough vests. 3 people had to leave for us to play. When we got to the location we put our names in for bowling. They told us there were 20 groups ahead of us, and when we looked around there were open bowling lanes. When we came back to check on the wait list there were still a bunch of groups still ahead of us and there were other lanes open. This place is so disorganized and understaffed. I can't imagine we will ever come back.
Had such an amazing time bowling with family tonight! Food and drinks were amazing and all the staff were so awesome and friendly especially Anna! Thanks so much for making this a great experience! We will definitely be back soon!
Way better than what used to be Brunswick Zone. Staff is friendly and the updates make it fun.
I came here expecting just another bowling alley but Bowlero was so much more. Not only do they have an arcade, but they also have laser tag and a full bar and restaurant! This place has something for everyone at a price that is right for any budget.
Really fun bowling alley.
They say their hours are until 11 but they close down at pretty much 10:30. They put the barriers up on the lanes at that time and you can’t bowl after that. Pretty bizarre, they should probably look into changing their hours if they’re going to do that.
Had an awesome experience here tonight! Great guest service, food was great, and the bowling was very nice. Absolutely no complaints!
1st time booking a party here, the staff was very professional and were always checking of things were good, if we needed anything. Very attentive and would recommend to anyone for a party.
Very good service. I can't wait to go back!!!!
Awesome atmosphere. Kids and adults had a great time. Staff seems a bit uncoordinated when it came to setting up the kids party. Lack of communication but otherwise a good visit.
Must say Ivan behind the bar is awesome! The drinks are on point!
Great place! Awesome music, wait staff seemed to be swamped but overall good, lazer tag was a blast and the arcade was great fun too.
Love it fun with the fam great food drinks and customer service
Fun, fun, fun. Good place to bowl on a budget.
Very nice. Staff is nice, place is clean, prices are nice
Bowlero was a super fun experience for me and my family and our server megan was amazing.
We had a birthday party here and the staff was very friendly and helpful. Our waitress was polite, worked hard, and did a great job. There were a few other parties going on so it was a little cramped but that’s a minor inconvenience. They had a lot of fun.
Nice clean place
It has many things but the arcade is very limited and the laser tag just needs to be better organized everything else is great and the bowling is very enjoyable. Food is same as any other fast food restaurant... Very greasy but it sells so...
This is one of the best bowling place I've been to. It looks fancy and its pretty neat! Love the decorations! Perfect for friends and family altogether.
Fun place with nice lanes, arcade games, and decent food
Very fun place good for everyone
Place is extraordinary but the price is a bit High.
Nice bowling place. Has lots of other options and the prices are reasonable
It was a lot of fun. Food and drinks were delicious and they had kid friendly boweling, the only downside was we paid for two rounds of lazer tag for 5 people and no one told us some of the guns didnt work :/ I changed my 3 times in one ten minute session.
Air conditioned! Great place to get out of the heat.
Laser Tag was fun! Food could be ordered at the bowling alley. There was 30 min wait for bowling.
Good fun, and lots of fun. I am at the bar is awesome!
Decent food, plenty of different things to do, but the service was extremely slow. They didn't have enough people working for a Saturday night. Only one guy behind the bar in front and two ladies behind the bar between bowling lanes(which this bar should be bigger). Bartender warned us the kitchen was going to be slow due to many large parties, and it was. But again, it's a Saturday night, you should have more people working.
Ivan at the bar was excellent! Very friendly, fast service, and fun personality! Awesome employee!!!!
Spent most of our time in the arcade, but it was a blast. The servers and bartenders were a pleasure to do business with.
Great nightly specials. $2.22 Tuesdays is our favorite.
Very very fun
Had our daughter's birthday party here extremely clean place .the staff is very helpful .food and prices are excellent for for how much you get for a party package. multiple bowling lanes / large arcade and a indoor laser tag arena / large bar area and smaller bar in-between the bowling lanes all the kids and adults had a great time would definitely do it again!
Beautiful location! New renovations look amazing... clean, good lighting, nice looking and a great time for me and my little sister
Not bad. Couldn't find pricing anywhere. So here it is for everyone. 4 shoe rentals $19.76, played 8 games $31.92 = $51.68 for 4 people to play two games and rent shoes. Not terrible. You know what was terrible, paying $16.20 for 4 sodas because we couldn't get a pitcher, we weren't a party. What kind of stupid rule gets made you cant buy a pitcher of soda? Ahhh. The one that wants to gouge the heck out of their customers. It's a bowling alley. Loud music etc etc. Nothing fancy. Lanes are nice, bathrooms clean, it's a big establishment, there is laser tag and some games. Beat up ol mustang in the front lobby. Not even sure what that's about.
Bartender was slightly rude and extremely rushful. Basically threw our drinks at us. Went on a Saturday night..probably worst tine to go..super crowded and long wait for food atvthe bar. Good drinks though
Very fun place, lots of friendly people
Good place! I got so many fun here!
We had a great time. Staff was nice and the food was appetizing. I didn't get the name of the manager but my kids were thrilled that he brought them some game cards for the arcade. We had a nice family evening. We will definitely be back.
Ivan was a amazing bartender he was so nice and friendly
Nice set up, arcade, laser tag, and bowling lanes down both sides of the building. Also a conveniently located bar for the adults.
Nice bowling alley.
service was excellent! I had a great time with my friends and everyone there was extremely nice. and Megan was a great help for our group!
Our association just had its 2nd Annual Midwestern Invitational at Bowlero. It was a 4day weekend event of competition wheelchair bowling. Some of the best from around the country in the sport. This was a first for Bowlero hosting a wheelchair bowling tournament but they did an excellent job especially the management team of Brandon, Ross, and Arnold. They were always there each day early enough to assist me with setup and to manage whatever need I had arise for that morning. They were professional. They listened and responded to our needs and they learned from mistakes. The facility was very accessible and clean and the lanes were always dressed for competition. Great job Bowlero. We appreciate all you did this weekend.
It was very nice and I liked the setting but if the girl who was helping me pay my bills were a slower talking to me I would have been more happier
Went with friends Saturday night. Bowling was fun, but drink orders were wrong. Go to the bar and service was slow. Alcohol to drink ratio was decent when we finally got a bartendar to help. Wouldn't mind if it was busy, but there were hardly any customers. Arcade service was slow to help fix an issue with one of their machines. Person who helped us was polite. Not to impressed with this Bowlero. If it wasn't for the bowling, I would have given this place a 1-star.
Me and my boyfriend came in to celebrate my birthday. We waited an hour and a half in line. We got our lane which had a dirty table covered in food.Then once we were done we had to get back in line to pay. Which took 2 hours!!! The poor girl alone at the counter was extremely overwhelmed. There was no manager in sight until the end. We saw him putting away shoes while this girl was still all by herself tending to the line that was almost out the door full of angry people. Once we got the front she sincerely apologized to us. After all it wasnt her fault. She even gave us free arcade cards because we had a horrible experience.
Definitely loads of fun but it can get expensive. They have a lot of bowling lanes an arcade and a laser tag arena. And of course alcohol
Super fun and reasonable prices
Ivan the bartender is a awesome. Tip the guy. He deserves it.
Ivan was great! Super good mule and shot of soco. Just came from lunch where I had a mule and his was 100% better. Bowling was fun too, but alcohol made it even better!!
Its handicap accessible u can bowl even if you can't throw a bowling ball
Great place for family and friends to have fun. You could also enjoy the arcade, laser tag, pool and video gambling. The food is awesome!.
Today we celebrated my daughters 7th birthday at this location. Everything was great, the food, the service, and our host was fantastic! I will definitely continue to book parties here. Also our guest had an awesome time and the birthday girl loved it! From booking our party until it was over we were treated well and all our questions were answered. Thank you so much for making it memorable!
Definitely a fun place to hang out with your significant partner and friends. Highly recommend, food and drinks are expensive tho.
Great place for bowling and the arcade thanks to groupon
The service here is great. Megan Egizio at the front desk is very welcoming and extremely helpful. The employees are nice and aren’t afraid to help.
Huge place, clean and very friendly staff. Decent food and drink options. Had lots of fun. Thumbs up
Most of the staff here needs to be retrained.There so unprofessional,rude,they give u attitude.Everytime I leave from this place I’m always unhappy and I go here a lot and I spend money every time.Even most of there managers are very unprofessional. No manager should ever tell a customer they are being a inconvenience never have a problem at other bowleros only the Romeoville location when you go to the Buffalo Grove location the managers and staff are friendly and welcoming I never have a problem at that location.
Perfect place to spend some fun time with friends
Had a great experience with a group of 25.
Had a great time here! Service was really good. Prices were great. Will definitely go again!
I had a great time and was here for a work event. The chicken wings weren't seasoned, but the sliders were delicious! The bowling and laser tag were lots of fun and I enjoyed the arcade. The staff were chill and friendly, for the most part. I'd return here again.
Rude people, working here I had spoken to the event coordinator she was amazing, lady atvthe bar was grate, Can't say the same about management We felt harrassed, attempted to talk to the main manager, over a month later still no call back......would not waist my money in this place
This place only cares about parties I’ve been there a couple times to bowl with my wife both times I’ve been told it’s a half hour to 45 minute wait they take your phone number and an hour and a half to two hours later they might text you. They have a nice looking bar there but for some reason 3 1/2 hours before an event that happens there they’re closed most places I know close the bar and hour before a party not 3 1/2 hours. This place might be good for parties and corporate events but that’s all I would say I won’t go there unless my work or someone else has a party there
First time going for my daughter birthday AND IT WAS GREAT...laser tag arcade gaming bowling alley and bar and grill all rolled into fun filled non expensive location! Highly recommended!
If u really like bowling this a very good are to go too u love it and the area is really nice as well service even better .
The place was nice, we had fun. But the drinks were expensive and the service wasn't the best/on the brief side. I probably won't go back, rather I'd find another bowling alley to have fun and have a few drinks at. I didnt go into the arcade portion but having that as an option was pretty cool.
So Dayum Lit
Sunday evening visit. Nice LARGE bowling alley with 48 lanes. But could be managed better. We were placed on lane 45, and the bumpers didnt work. They moved us over to 43, and the middle pin kept falling out after the first throw, essentially giving away a free pin everytime it happened. Service was subpar as the lady at the bar did not get our order even though she wasnt doing anything. Took me to go up there, until she actually got it. Then, she told me that juices were given from the kitchen, and that they didnt have apple juice even though it was on the menu. 2 minutes later the kitchen personnel brought it over.
Grat place to have fun
Family fun that's not crowded
Good atmosphere lots to do for young and old . Has a nice fire place to mingle
Love the atmosphere, pretty good price
Great location for a company gathering or a night out with friends!
Nice and clean! Good food and efficient staff!
Very fun and friendly staff. Great place to bring the family to escape the weather. All around good plce to bowl. Entertainment for the whole family.
5 stars does not do any justice to how incredibly planned and serviced everything went for my fiancé’s birthday party! Laura and Danielle helped organize and secure our party. They were patient and did supplied me with everything just as I wanted! Dwayne was our host and his customer service was impeccable! He ensured we were taken care of throughout our entire party. We are beyond pleased and my family cannot wait to return! Thanks to all the wonderful staff/management that made a memorable night for our family!
We had a wonderful time, great place to bowl, staff was nice and excellent customer service.
So nice! They were very helpful when I planned my families bday party!
I had my daughters birthday party there. The decor makes it more then just a bowling alley. The way the set up the party it was really special and all the 6 year old girls loved it.
Good time bowling with my husband and kids. I like that the bumpers can go up and down for the kids to use. Only drawback is the weekend premium which hikes up the price to like 20-something bucks per game.
This place is Amazing!!! Its bigger than it looks or you might think. They have like 40 lanes, some pool tables, and a bunch of arcade games. Its really nice and cozy. Perfect for a date night
If you want a nice place to just bowl this isn't it. It is poorly lit, loud, and the bowling appears to be of secondary importance to the loud music and video screens. It gave my wife a migraine and my kids didn't even like it much. It was so dark it was hard to see the arrow marks on the lanes.
I went on field trip there and me and my friends had a great time
Such a great bowling experience. A little expensive, but it is worth it. So many lanes, laser tag, video games, billiards and so much more. Great sitting area with a fire pit. A lot of fun. Very friendly staff.
The staff could not be any more helpful and nice. We had a Awesome time and plan to go back soon.
The team at Bolwero was awesome! Anna is the best
Lots to do to entertain.
Small "Dave and Busters" great food and drinks!
Food is overpriced for quality and is not good. Other bowling alley’s have better simple snack foods for a better price. Drinks are overpriced as well. Haven’t tried it all but what I tried is not good. Don’t come hungry! Staff is okay but could be a little friendlier for prices they are charging!
Wonderful place to bowl and eat! The service provided was awesome. Thank you Anna for being so helpful! Will definitely return with my family again!!
What a great experience! Atmosphere was fun and our bartender, Ivan, was fun and personable!
Very comfortable and clean. Customer service is great!!!
Awesome place, surprised at all the stuff you can do in there. Not just a kid place either, cool bartenders and staff, shout out to Ivan
Went for a bowling tournament it was upscale compared to most bowling alleys that I have seen very punctual on food delivery if you order food from there
Great place for people of all ages. It is huge and there are many other activities besides just bowling. They have a few full bars and a full food menu. I wish I lived closer.
They didn't have any wait that night, the house balls are still in good shape
We went for my dad's birthday party and the staff there is phenomenal. This is the second year that we came here for his birthday. They really put in the effort to make sure that we all had a good time, and we truly did. From my 3-year old nephew to my dad's age (almost 60), this place is for all ages. Thank you for making this another great birthday party!
First time they're loved every part of its staff was great and friendly
Great place for family and adults