You will be able to see all the reviews of real people like you who are buying the services of Bowlero Niles (Bowling Alley) near Illinois.
Right now this firm has a score of 4.0 over 5 and that score has been based on 583 reviews.
As you can see it reaches an opinions average is quite high, and it is based on a very large number of opinions, so we may conclude that the score is quite credible. If many people have bothered to value when they are satisfied with the service, is that it works.
You know that we don't usually bother to place feddbacks when they are good and we usually do it only if we've had a problem or incidence...
This Bowling Alley belongs to the category of Bowling alley.
Nice lanes and fun arcade area. On some nights they have the lights turned off and music videos, movies, and shows playing on the projector. It's quite the stimulus package! Prices are pretty fair and staff is very friendly. I heard their food is really good, but haven't had an opportunity to try it out. It's a fun place and not overcrowded...i recommend them.
We had a corporate event here last year, and again this year. We all had a lot of fun, and the service from the staff was excellent! The food is decent. Food and drinks aren't cheap, but most bowling alleys are usually pretty expensive in the food and drink department. We got the chips with salsa and an assortment of pizzas. The chips and salsa were a good deal and pretty tasty!
Love this place!
Very good need to put musice everyday not only 1 a week
The bowling facility itself is pretty solid in itself. Lanes are pretty true, easy to use console for player info, and adequate quantity of bowling balls. Food is pretty standard bar fare and the alcohol is reasonably priced. However, I have called this place twice about whether or not there were league games scheduled. Two times I was told there were none....then both times upon arrival I was told we would have to be done in an hour before the league play began. I get that leagues are their bread and butter, but please be honest on the phone! Sure it's cheaper than Kings but at least there I can have a slow enjoyment to my sub par bowling skills.
Everyone who works there are very friendly and helpful.
Only stopped for a quick drink, but looks like a fun place for bowling. Very friendly staff :)
No wait time to bowl and strong alchohol drinks
Good time with family, great service
Fun time. A little expensive though.
Love it here, always an enjoyable experience. Very clean and family friendly, kids like the arcade area.
Great place! Lots of fun. Workers exceptional!
4 year old loves it!
Purchased a ball and had it drilled and am very happy with it. Was referred to Rich in the pro shop from a well informed bowler I know and it was great getting pointed in the right direction. I will definitely use them again anytime I have a need for my bowling equipment.
Clean, fun place, good food and reasonable prices!
The place is nice and clean, I didn't have any thing to eat or drink there but the menu looked fantastic. Would definitely go there again
Excelent place for family and bowling,food is great and beer is awesome
My son brought 25 boys to bowl and had a wonderful experience. The staff was very friendly and accomodating.
Lanes were in good condition. Scoring was current. Expensive. Arcade was pretty lame.
The place is good on Fridays. I just wish the management wasn't late on our bowling T-shirts and telling us the results of which bowling team won. I also wish the staff that manages the bowling league show that they care to provide better support for people in the bowling league.
If the parking lot could be fixd, this place would get 5* but it has everything else you need to have a good time
Great staff and decent lanes
A very kool place. Kids and I had a blast.
It is clean and fun really enjoyed my family outing
Great place to have fun with the family
So slow... When this place is crowded, it takes forever for the staff to accommodate you. I do not appreciate the fact that even if you call in the "local" phone number, some other location answers, and they are unable to provide you with the right phone number.
Clean/Pricey
Decent vibe nice screens to watch the game but think it's a bit over priced for bowling .but not to bad
Typical bowling alley. Lots of lanes and pretty good deals throughout the week. My main gripe would be that they use the "cosmic bowling" too much. I like bowling just as bowling. We went for the Sunday morning special and the cosmic lights were turned on and the regular lights off before the special even ended, so we had to finish our last game or two in the laser-light show, which is not our preference.
I had so much fun here to celebrate my friend's birthday
Had our company outing and Bowlero Miles had a great setup for us. Great customer service as well.
Fun times go early its cheaper
Great place to bowl. Purchased through Groupon which had a good deal
Great customer service.... Johnny and Sue were extremely helpful.
We had a great night. They request us to switch lane on our half way of the game and which we did gave $5 discount for a courtesy. Nice service.
Misleading Staff: First they recommend you to opt for plan which allows you to play unlimited until 2am only to say later that they close at midnight. On enquiring, they replied saying - We heard it wrong. All 4 of us!?!?
kind of disappointed. never had lane problems before. this summer they are breaking down all the time
Good atmosphere. Kind of expensive, but they have specials on certain days and times.
Clean but they're are not so friendly. The staff feels like they don't want to be there and it sad because supposed to be for entertainment
It's a little more nice than the Brunswick that was there before. Food was decent. Pretty darn expensive for 4 people 4 games and shoes on a Saturday night. Better wait for Taco Tuesday 2 dollar games after 8 pm. 2 dollar tacos.
This was the worst service ever. We ordered a large fries that cost $10, we ordered 2 of them and wanted extra ketchup. The big guy with glasses handling the food area and bar said only two little cups per fries. Was extremely rude when trying to order. He would be watching the game instead of attending customer's, when bothered, he would give the worst attitude. Yet when other people of different race ordered his mood change. They were white and once we tried to ask for something his demeanor changed to back having the worst attitude. He claims he only follows company rules so i guess having a nasty attitude is one towards people that aren't white. So this experience made me feel as if there was some discrimination. There's no employees at the food station. To get your shoes back. There's a huge line. I will never come back here again. The feeling of being unwanted was surreal.
They don’t accept any coupons after 6PM. The place looks really nice and isn’t expensive either. Definitely one of the best bowling alleys I have ever been to. They also have a rewards program if you come often and unlimited bowling on Friday nights. Friendly staff too.
Always fun and usually had lanes. Modestly priced
Prices are fair, there's an arcade, and they've been renovating through the years! Place is great!
Really empty but friendly staff snd nice drinks
The wife and I were at the lanes today in the early afternoon. The place was almost empty. I can see why. It costs a senior $4.29 per game in the early afternoon, $6.00 a line later on. The employees are not friendly. The place is not clean, there was food laying around and the floor was sticky. We were thinking of taking our grandchildren, but won't because of the excessive price. It is our last time for this place!!!
Excellent food, kids loved the pizza of course. Bowling was also very fun my 1 son had a broken ring finger so he went to laser tag instead. He loved it tho . My other son and I bowled. Really fun i will go here again.
Good fun, cave with my little girl. From a regular $2 per game sitting the week to $7.29 on a Saturday?! Wow kind of spicy, played a few games cause I came but I'll have to rethink this for next time. I see it not very busy with plenty of open lanes, I guess others already figured it out
Very fun place to chill with friends and family
Very nice, wasn't packed, they charge per a person, not a game... idk why
Brunswick offers great deals! Definitely one of the best places to bowl.
A lot of fun with friends! Staff is very nice!
Wonderfull place! :)
Didn't have any issues. Great drinks and snacks too. If you go at night, there's different lighting and you can see the projector screens over each lane. Very fun environment.
Bowlero is sending unsolicited marketing emails to my child. Beware giving them or any Brunswick subsidiary any personal information for any reason.
Good service and really good pizza and vegetable plate. Excellent management as well. Checked in on how things were going etc.
Wonderful fun for anyone especially couples looking for a night out by themselves
Bartender has a flying elbow...
Had a blast!!! My youngest was very happy!!!
George and Sue were amazing!
Celebrated my sons birthday. Gentlemen who helped set up and manage we're polite and did a great job!
Cheap brews and tons of nicely kept lanes.
My first time here had a great time. Definitely coming back.
It's a bowlingy bowling place. So yeah a bowling alley.
We were just there tonight we absolutely enjoyed it! My boys 2.5yrs and 10yrs loved the arcade the ladies in the cashier and shoes area were such sweet ladies. One in particular Lexii was having a hard time with the cash register and was so patient and courteous wow you don’t see that these days! The only downfall was the lady in the bar she was rude we ordered mixed drinks she kept rolling her eyes and told a customer wait! These mixers take forever! Seriously ...other then that we will be back!
They had a discounted day where it was 3$ shoes n 3$ games on top of that i signed up online and got a 20$off coupon which was great. They had good music, the food was very mediocre but what do u expect from a bowling alley. Other than that the experience was fun
service was really rude to young people trying to have a good time. bowling league took up every lane, wish we had known beforehand.
Had a lot of fun with the family today here. The game card is a bit expensive and goes fast, but the little ones had a great time, and that's really what matters.
Got a lane very quickly on a Saturday night. Food took about an hour, though. Very understaffed in the kitchen.
My son had his birthday party there and he and friends really enjoyed themselves. Customer service was excellent a nice time for everyone.
Bowlers area floor - Dirty. Approaches - sticky. Came back here a week later, no difference. Tons of attention being given to the game room, it seems like it's the focus of business here now. The bar looks like it was redecorated during a cheap TV remodel show, no more doors, but curtains? Seems to be a theme with Bowlmor in bowling centers that are not Bowleroized. Staff seems distracted with no desire to be here.
My daughter had her 6th birthday party here. Food and bowling were OK (if grading on a curve) but the video games had a SNAFU that kept the kids off the games for half an hour. My main complaint involves the institution of an "Event Charge" of 18 %. In the contract, they claim that this charge allows management to pay staff at a higher rate for working your party and they claim it alleviates the burden of leaving a tip. Unfortunately, anyone who has worked in the service industry knows that only a small percentage of that 18% will make it into the hands of the staff doing good work on the floor that day.I asked for a breakdown of how much additional money from the "Event Charge" would go to the staff and- when I was refused an answer- I asked to be present when the money was given to the staff. They also refused this request. There is a phrase for this kind of treatment in the service industry - WAGE THEFT
Very friendly staff! We really enjoyed their. They have so many lanes. They also have good arcade games options for kids. We bought a Groupon for four people. Their food and drinks options are really nice.
Cost $70 for me and my girlfriend to play one game. This is a horrible horrible scam with hidden fees and workers who lie to your face like used care salesmen. Didn't buy any food or drinks, just the game.
Great bowling
We had a 8 year olds party here and everything went great. It was a very snowed out day and the staff did it all great including putting up with my mess
Super friendly staff, professional & fun
Great environment. For adults, kids and family. A very welcoming staff
The renovation is awesome
This was classic bowl before, and it was fine. Now, it’s under a new company. The place went down in quality. Everything is unorganized, and looks old. Not to mention the worst part. Everything is x3 the price it should be. A MEDIUM DRINK IS $5 with so other choice! The games are ridiculously expensive, and one lady was very rude.
It was fun place with kids. Just i wish it would be little organized better way.
Nice place. Clean and good staff.
A fun place and kid friendly.
Good place to spend sometime with friend and family
Had an amazing evening...on a Sunday....prices were very reasonable for the amount of fun we had.
Extremely rude Staff. Due to the fact that I am Jewish, I only eat kosher. They refused to let me eat or drink any of my food inside, and when my friend politely asked for a different size of shoes they screamed at him. Definitely not considerate, or convenient. We tried having a conversation and they just walked away. Terrible place, and I would not suggest it for any normal person. Unless you don’t mind being abused.
Fun but EXPENSIVE. 2 frames for 4 people was about $100. Pricey for half an hour of bowling.
AWEFUL!!! Very unfriendly! Told us we couldn’t rent 2 lanes because we only had 4 people, yet they rented 2 to the 4 people just ahead of us because they knew these people! AWEFUL! AWEFUL! The person behind the food counter is also EXTREMELY UNFRIENDLY. We won’t be back after my son finishes his summer league
Fun for the whole family, drinks, food and a good atmosphere
It's a fun place to hangout with friends. They have games, bowling, food and drinks.
Nice place to take kids for fun !! But I noticed that the rent of shoes is higher than play bowling so make sure to have your shoes to play there and save money from renting their shoes !!
Way to pricey for 3 games
Place has really improved it's cleanliness in recent years and the prices have stayed the same. Bowling set up is great and easy to use. Foods sucks and is overpriced. A great place to go during the week or with families, maybe not so much for Friday nights and Saturday nights
I took my daughter here for a play date and the staff was so hospitable, and the space was clean! The pizza and bar was nice and it looks like they are doing a few updates and I will be returning to see what is to come!
This was our first visit here. It was a great experience and every single staff person we encountered was friendly and kind. A very family oriented place with accommodations for kids off all ages. We'll definitely be repeat customers!
Good place for fun
A great place to go bowling,with a mini arcade
We had fun the food is great.
I was able to get league prices since on a league at a different location. Great deal! The decor is more open, not the usual bowling couches. The bathrooms were not spotless, but okay. The bowling shoes were clean and in good condition. Not crowded for a Sunday. The french fries were good!
Went to meet some friends and they weren't there
Good deals on bowling certain nights. Arcade is overpriced
We just celebrated my little sister's birthday party here and we had an amazing time!!! Food was great very nice friendly staff and the party package we were recommended by the party planing team was on point very happy with the full service delicious food and friendly staff will definitely be back and book more event here
They dont have a pool table. Convenient location across street from niles police station. They have good variety of food and their mini arcade is updated. Hours are spontaneous. Staff doesnt care about anything
I broke all 3 of my fingers because they snapped as I threw the ball, but that's my fault. It was a fun time tho having staff wiggle my dislocated fingers out of the ball so I'm going to give it 4 stars! Shoes could be more comfortable, not a big issue tho. Also I think my grandma isn't moving.
Really nice place to hold a fundraiser. Staff was courteous and helpful. Lanes are average for legit bowlers, but great for families to just hang out for a few hours.
I liked bowling at Brunswick Zone. It was a lot of fun.
This place was alright. Free parking and open lanes was nice, but the process for everything were exorbitant. We ended up paying almost $30 for one game for two people, which I think is a little ridiculous. They weren't nearly busy enough to justify those prices. The food was very expensive too. I probably won't be back because it's just not worth the money.
The staff is friendly. They work hard to make their customers happy and do their best to create a great experience. I bowl here and so do my children. We wouldn't dream of bowling anywhere else. The leagues are great! Pro Shop is great! Youth bowling instruction is very well done. Love BZ Niles!
Great for 10 year olds birthday. Staff was fantastic!
Outdated everything! Staff seamed knowledgeable and willing to help but I would avoid if you are looking for a nice environment
Great service but be cautious of the people around you because you wouldnt want to "disturb" the players of the bowling league. Also the food was quite pricey even though the shoe rental and lane werent as pricey. It also has a small arcade in the back.
Nice place to bowl or host a bday party. Food was surprisingly good.
The place is dirty and a mistake of buying the summer pass. Summer pass is good if you can play at 11 am to 3 PM other than that, it sucks.
I love going bowling here! The staff is nice, the arcade is cool and the place is clean.
Great place to take the kid's
Horrible. Guy at the grill was working the bar and grill all by himself. But, was either having a bad day or wanted to be left alone watching the BearZ game during work. Lacking customer service BIG Time! This happened, Sunday, Sept. 29 before 7pm.
Great experience
Great place for any age to have some fun and good time. Today went there during their kids festival, where kids under 15 bowl 1 hour for free. It was awesome. They have 32 bowling lane. Waiting time was short. The stuffs were very helpful and positive
Modern lanes. Great place to take kids with a selection of small shoes, light balls, and gutter rails that automatically raise if needed when it's a child's turn to bowl. The cosmic bowling is fun.
I wasn’t even intending to write a review but people have to know. I don’t even want to write how bad my experience was, jeeze. Never coming here ever again. Want a refund. Took like 20 minutes to get a game going, brought my parents. They asked for my ID for alcohol then my parents, yeah they’re totally younger than me. The lane was broken, didn’t start, had missing pins, awful. I’d recommend classic bowl over this place on Waukegan rd about 10 min from here
Great staff friendly players clean food is fresh n tasty and last but not least drinks are delicious
It's a great place to go with friends. Prices are decent. Good quality bowl for those bowlers out there
Still the same old great staff. They renovated and updated a lot! Cosmic bowl is always lit!
Slipped on floor. Hurt my back as well as my knees and wrist. The floors were not wiped down. The alleys misfunctioned numerous times to the point we had to change lanes. I called corporate to ask how to handle my accident. Finally 4 days later I received a call. Then was told I would hear from someone. Never did.
The speaker on the table to enter player's names kept going off. Despite numerous attempts to resolve by informing front desk staff, the issue persisted throughout our game time. It was distracting to hear people's orders and their conversations. First time there in years and the staff were simply rude .
It's an amazing place and it looks very cool, especially at night. It was a lot of fun but the food is a bit too expensive.
Our school practice here every week. And the lane feels very good. Little oiled not too much. Staff are very friendly. Food prices are not that bad. I love this lane.
Alleys break down
Great place. Very fun atmosphere.
30 minute wait for lane and food closed for party. Never again.
Somewhat clean and fairly organized for your average bowling alley. Lanes and equipment we're in good condition. Definitely a good choice for families but not the best for date nights.
I loved it here.I had my birthday here with some friends and we enjoyed ourselves there.The workers were polite,the food and drinks were good,and the bowling experience here was great.
The place is mot bad drinks are decent and service ok too. Overall very good place to bowl
Excellent management! Willing to help out of towners that will probably never be back, that says a lot about a business! I hope to be back and come here again. And very cute cook.
Low key establishment. Good food.
Arcade is fun! Staff could be nicer...
Great family time !!!!
Sunday Fun Day!
George customer service was amazing highly recommended
It was great
First time visiting with my boyfriend this week in December. We had a very nice time bowling and relaxing. The hostess Priscilla was very sweet and very helpful! Definitely will visit again!
Nice place for outing with friends or office mates
It's great for family and friends to hang out
We met some friends with kids here on Saturday who had a game already in progress. Place seemed clean, and fairly well organized. Spent most of our time playing in the Arcade. Games stole our $$ and there was staff on hand to address it.
Was my first time bowling and it was very fun, once u get the hang of it... But wen ordering food I was not able to get wings they had a limited supply and only for a party group
Fun place and great food package prices. Staff works hard to make you happy.
The lanes were good. The computers need updating. Love to be back bowling with good friends
Pretty upset that it came to the prices that it did. That is very frustrating. Especially hearing how much other people had paying, regulars or not. Can not believe I could come back.
It was fun. But I was highly upset, so I havent been bowling in years and we called this location the manager on duty was so rude and didnt explain correctly for #1 she didn't say there was a 30 minute wait list so we show up with 4 kids and have to wait. #2 this is a huge huge piss me off so when we called Susan ( manager on duty) said and I quote it's $7.95 per game unlimited players . plus shoes so ok we sit we played 3 rounds and this OUR BILL WAS $166.00 not including our drinks and pizza which was ok. But $166 to play for 3 rounds of bowling that is outrageous never again will I go back she and the other girl on duty was so rude ignorance beyond anything.
Have not been here since I was a kid. Great place and friendly staff.
Nice place
Great place for bowling whether you're by yourself, with family or group ,you will enjoy yourself. It has a bar for adults they serve food and have arcade game for the kids..
The bowling facility itself is pretty solid in itself. Lanes are pretty true, easy to use console for player info, and adequate quantity of bowling balls. Food is pretty standard bar fare and the alcohol is reasonably priced. However, I have called this place twice about whether or not there were league games scheduled. Two times I was told there were none....then both times upon arrival I was told we would have to be done in an hour before the league play began. I get that leagues are their bread and butter, but please be honest on the phone! Sure it's cheaper than Kings but at least there I can have a slow enjoyment to my sub par bowling skills.
Great deals, check out the table in the lobby. Kid friendly too.
Fun place
The staff is very helpful and friendly. Arraingments have 2 be made in advance if one is to have a party with catered food
The best always go here many beautiful memories here. Bless these ppl They have the best service n helpful n food is great! Ms. Ana del Valle thanks for the fun n more to.come! Much love bowling is great thanks so.much.
Always fun. Food is good