I second many of the other reviews about the horrible customer service here. Came here on a Sunday with my family, and after we bowled a couple of frames I went to put a dollar in the juke box. My song played for about 2 seconds before they cut the power to the entire juke box. I went over to the front desk and asked why the juke box was turned off, and they said there was a tournament going on so they didn't want any music playing. That seemed reasonable to me, and it also seemed reasonable that I should get my dollar back since there were no signs on the jukebox indicating it was off-limits due to the tournament. Employee, and then the owner, both came over and stated they were absolutely not going to give me my dollar back and emphatically pointed to a sign near the desk that said no refunds. I understand it was only a dollar, but the point is they took my money and gave me nothing in return for it. There's a word for that. I could have just as easily put $5 or $10 in the juke box, and this place would be perfectly fine with pointing to their no refund sign and keeping my money. The owner finally slapped a dollar on the counter from his own pocket, but did it very rudely and made clear I was the one who was wrong. I took my family and immediately left rather than feed his pockets further. We intended to stay for several games, but this establishment doesn't care - they are willing to lose $30-$40 over a dollar bill, because here the customer is apparently wrong. Later found out that both bowling alleys in town are apparently owned by the same owner - won't be back to either of them.