Here you will be able to see all the feddbacks of real people like you who purchase the products and services of AMF Galaxy East Lanes (Bowling Alley) in Florida.
At the present this business gets a rating of 4.2 stars over 5 and the rating has been calculated on 399 reviews.
You may have noticed that it has an average rating is quite good, and it is founded on a very large number of scores, so we may be pretty sure that the score is quite credible. If there are many people who bothered to leave their feddback when they've done well with the business, is that it works.
As you know, we don't usually stop to write evaluations when these are positive and we usually do it only if we've had a problem or incidence...
This Bowling Alley is included in the category of Bowling alley.
Awesome family friendly place will definitely go back.
The food is a bit overpriced, however, there is a McDonalds right next door so it's perfect for getting food inbetween games. I went with my coworkers last Friday and we are thinking about making it a regular hangout spot every Friday. We payed around 16 dollars each and for that price we got shoes and unlimited bowling. We played about 5 rounds from 9 to about 1:30 in the morning.
Team cone event it was amazing we had a ball
Another nice alley friendly employees and helpful
Loved to see my great nephew bowl.
Fun place snacks are too expensive but fun place
So much fun!
Went with a work group and really enjoyed it. They had everything set up perfect and the food was delicious.
Great place to bowl. The manager James is very knowledgeable in everything pertaining to bowling and he is very helpful. He is a great asset to AMF.
Fun!
Very enjoyable.
Wonderful place to have a great time, the staff is extremely nice, courteous and helpful.
Veterans Bowling meet up
Funtime... expensive though
L clean good food good people good time friendly and safe
There are only TWO bowling alleys in Ocala, you think they would do some investing in the place. It's still stuck in the 90's. Their is not much to do in Ocala with the kids, if they invest in large TV's flooring, updated bathrooms, trained friendly staff and local marketing, families will come.
Not bad
What you expect from a AMF center...
Sunday evening Special price is great but under twilight lighting
A lot of fun.
Fun time midnight bowling with the family. Music, black lights and adult beverages :)
Ok
Food was super expensive. A reg. Sized pizza was $18!!! And we had to wait a half hour for it because the staff took it to the wrong table. So someone got a free pizza. They did give us ours, but a half hour later. They also have a " Sunday Funday" where after 5pm you can bowl for 2.59 a game and the girl at the front didn't know a thing about it and asked me to " show me please" where it said that on the website. Lol get it together please
Nice place to have fun.
Staff courteous; went there for Team bonding trip and everyone was polite and helped us have a great time
Nice clean bowling alley. Good service.
Lanes conditions aren't very good. Need more oil.
Good. Place to go to
Amazing experience, great workers and service, going there with family and friends will make a wonderful day.
Great place for indoor fun on hot summer days
The place was clean, they had decent rental shoes, and a wide variety of balls to choose from. The popcorn was hot, buttery and salty-just the way I like it-and the beer was ice cold. The staff were pleasant and helpful. With all these things going for the place, it was easy to relax and just have fun!
Great music
Great place to bowling
My son bowls there every Saturday. The staff is nice but every time they change the staff behind the counter most of them do not know what they are doing. Need to train their staff better. The lanes kept turning off.
There food is good I went there with my lil cuzin and we had so much fun even though she was the one winning but it is a great place to go to
Pricey, but fun for all ages
Good
The managers don't know what they are doing plus don't care
Best bowling in Ocala!
Was here a year ago very bad experience. Heard there was new management,new games etc. Came in on Thursday they were busy had to wait on lanes. So we took a spot close to the bar 5 minutes after being there a rather large man comes storming by and yells at the bartender I hope that's miller lite your pouring! My girlfriend and I locked eyes I was like OMG that was rude, but it gets better he comes back thru stops at snack bar claps his hands and yells for a rag saying counter was dirty and he better never see that again?? I thought there was new managers im sorry that's not how you motivate people
Great place to go with friends or family
Always a great time. However the snack bar is TOO expensive (example- $3.89 for a small fountain soda
Fun birthday party today
Great place to enjoy family and friends.
Really like going and kicking my hubby's but !! Lol
Sunday bowling deals and great summer deals for kids
Fun.
It's awesome bmake sure to go when the lights get turned off they turn on disco lights it makes it so much more fun
Friendly staff.
Great staff!!! Manager Robert, really helped with our group of nine. Great food too!! Clean place and bowling lanes are in good shape. Great for parties!!
Fun place to spend hot day with the grandkids. Staff is friendly, quick and efficient. Facility is clean and well maintained. All ages were there enjoying the fun when we visited on a weekday afternoon .
The amazing thibub about this place, is how little its changed in 20 years. I used to come here as a kid. Haven been since today. First, i dont remember it being so expensive. But 5 for shoes, 5 per game per person. Not too bad still. Secondly. The honey mustard is exactly the same. Hasn't changed a bit. It's almost like Ken's, but better. They somehow managed to get the cigarette smell out of the building. I thought the never would. Or even could. I'm definately going back.
I brought a party of 6 to this location, after the coupon I brought in was not accepted at the West location. I have an autistic son, and by an error on my part I didn't catch the fine print on the times to bowl with the coupon. I called AMF-East and spoke to Jen. After we were rejected by the West location my son had a meltdown and was crying. I let Jen know this, and asked if we could come in to her location, but stated that if she couldn't, I would totally understand since it was my fault. She allowed us to come in!!!! The night was saved, and I was less embarrassed to the other members in my party that were able to bowl! Jen went above and beyond the call to make me and my party more than welcome. She answered my questions. I will definitely be back to this location! Thank you so much! You made a child truly happy!
Had an amazing time always so fun to have a family friendly environment
Had our office party planned to bowl..West lanes were full so they kindly called east lanes and reserved our lanes and they got us free pizza for having to drive a few minutes longer..that's what I call customer service..thank you amf for making our Christmas party one to remember !!!
Super fun place for a family to spend time together. The three of us really enjoyed a Saturday afternoon here. It's about $6 per game and shoes cost $4 per person, so for 3 of us to bowl 2 games, it was just over $50. The food and drinks here have gotten much better over the years and the prices at the snack bar are reasonable. Highly recommended for good family fun!
Went here for a night out with the family. The place uses an old operating system, but it works. Kids running around it's all night. Informed staff, but that did not help. The staff was friendly... but the reason for the poor is their handling of this drunken idiot at the bowling Hall. The staff admitted he had too much to drink, then continued to serve him. After he had already threatened another party, the staff have him a knife to cut a cake, which he then made another threat. We will not be returning.
We came in unannounced with a group of 18 and the general manager, Larry Lewis, was very quick to greet us and to help us have a great experience! The staff was all extremely helpful, and Tom came around to our lanes on several occasions just to make sure that we had everything that we needed. The cafe staff was awesome and kept us stocked with great food and constant refills!! I would recommend this location to any family or large group looking for a relaxing afternoon of fun!
We all had a blast. Can't wait to do it again
Very expensive and not good quality food.
Fun! Love the bowling shop, however, I had to hunt someone down to order a drink. Very short staffed.
Nice bowling alley
Very nice place to bowl
Basic bowling alley. Fun but they allow smoking.
Had my son’s 5th birthday here! All the staff was amazing and helped me with everything! They were all awesome & the kids had a blast! Will definitely use them again for an event!
Got the summer pass. Always fun. Only 4 stars because the price of the summer card should be LESS $$
Great place to bowl and the snack bar is not to bad either.
Great place to take the family
We had a large group and was treated great! Staff was so nice, friendly and very helpful. Will definitely come back.
This place was nice. Good selection of bowling balls and nice wait staff and food. Only wish there was better seating lane-side.
Great place to bowl, loved the childrens birthday party option it was great and staff were very accomidating. They facility run good specials throughout the week so many affordable options to bowl. The blacklight bowling is also fun. They have a good selection of beer, drinks and food.
It was my granddaughter's 19th birthday. Took her sister and their friends for a day of bowling. Didn't realize how expensive bowling was these days. Had a great time bowling alley was clean and tidy.
Love the open area design.
It's where I bowl weekly!!!
Let's bowl
I was just in this bowling alley and the girl at the front counter her name was Sarah Z was unfriendly and quite rude with us as she kept talking to other employee swearing and all . . Talking rudely... Other than the terrible customer service at the counter the rest of the bowling alley was quite fun.. Would not recommend going there when Sarah Z is working I recommend calling before going there to see who is working .
Had a blast here, staff was excellent and friendly. Will definitely be back!
Employees lack motivation. I rented out a pool table at 4pm on Saturday. Wanted to buy some drinks but the lady working the bar was eating food and smoking ciggaretsthe whole hour.. must be nice to get paid to smoke and scroll on your cellphone. She didnt even ask of we wanted anything. If I owned this place she would be in the unemployment line. I'm sure the place wants to make money. We went to bring the pool balls back and it took 15 mins. 4 people were trying to fix a customers receipt. Told the manager I'm paying by the minute try to hurry up! Then took another 10 mins after paid to get my I'd back. Employees dont cr this job is just a now job to them.
League bowl. Great times. No issues. Good customer service.
I love bowling so I always have fun. I just wish it wasn't so expensive :(
Had a good time
Great time fun place to go
Great meeting and fun.
My family and I were excited for a day of fun but instead we were treated like we didn't belong. The lady tried to over charge us as if we couldn't calculate the right amount we should pay.If you are a person of color I wouldn't suggest that you NOT go to this location (unless you have someone white in your party ) and we were watched and stared at the whole time not cool!
Me and my granddaughter went to see my son had a great time thank you Jesus
Poor lane conditions. Counter staff very negative, no wait staff.
first off, it was extremely expensive. i didnt mind paying because it was something fun for us kids and i knew it would make my little siblings happy. so we still decided to do it, but in the middle of bowling the management forced us too move. after we were moved we were encountered with rude people, must've been regular players because apparently there is “proper bowling etiquette” that regular everyday customers must abide by. we are just kids (not hooligans) who were just there trying to have a good time. we were not being loud nor obnoxious and that was not their issue but apparently we cant go up and bowl if the person in the next lane is bowling¿ okay. ridiculous. the manager did not care. and she was not very welcoming. over it, not going to return.
Bowling is always fun no matter where you go, but you can tell that not only do they need to change their frying oils but they need to change their employees. I can't tell you how many people we encountered with terrible attitudes or who acted like they were just dying and don't want to be there. It was quite awful and puts a damper on when you're trying to enjoy yourself.
Just had my daughter's 9th bday party there! It was wonderful! Jennifer was amazing! I highly recommend having your next party there.
Best bowling around. Cheap pricing, deals, and discounts. Dozens of lanes and hundreds of different sized bowling bowls. Drinks are a bit pricey, but the food is fair and good.
Always a great time when my famy and i go there.
I was told I would get one price then when the new counter person came the price changed. The new counter person wasn't friendly at all. Obviously they don't put their employees through customer service training. I didn't throw a fit, I just paid the price, but I will never enter the establishment ever again.
Really cool old fashioned looking bowling alley.
Very fun place to go and bowl
Bad place to work here's a little tip from a person with management experience: when you have a greiving employee trying not to cry and youre forcing her to stay, people are going to notice. Nice visual inside the center but i dont think im bowling here anymore
Good service, and overall a good place to go to when you're bored
Let me just start by saying that the place was really nice and clean. Our bartender was great last night very professional and attentive to her customers. The food was awesome way to go kitchen staff. Now for the experience I had it seem to me like the bartender was being harass by the manager on duty, see I'm visiting from Washington state. And I've been a manager for over 20 years, I've felt like my friend and I were being watched at all times, when I went to get my shoes I was told that " by the way I just wanted to let you know that is $5.89 per game" I felt at that moment like I could not afford to pay! Again the manager was right behind the girl at the front desk. Then I could not find the right bowling ball. I was directed by my friend which he lives here in ocala where to get the right bowling ball. Again the manager last night was there and my friend told her that I need it a ball to bowl with. She open the door with a very negative attitude towards me. Not to get anyone in trouble but that was the very first time out since I got here on April 9. I came here to be with my mom because of my brother passing and staying with her every night to make sure she is doing ok. As a professional manager I would say from what I saw in my prospective that the customers and staff should not feel uncomfortable for being there or working there. You should feel welcome at all times, and let your staff do their job. In other news the bathroom soap dispenser was broken. Need more pool sticks and the white ball for the pool table needs to come out of the opposite way of the pool table. I just want to say after all say thank you to the staff and I'm sorry if you have to work under hostile environment. You guys are doing awesome and continue to welcome your paying customers with your smiling faces and professionalism. Remember it starts from the moment a person that walks in to your house.
Went to celebrate a birthday. Place wasn't crowded. Had a good time.
Enjoyed
I go there a lot and they rock
Excellent staff. Special thanks to Nick who was very attentive to everyone. Best customer service ever received.
We had our son's birthday party here. Let me say the staff greeted us at the door and said we've been waiting for you, we already have set your table up! Melissa took care of us throughout our time and the others insured everything was running smooth and the kids were having a great time. I would highly recommend having your kids party here and the pizza, chicken tenders and fries were great!
Had been there many time prior bad management all employees hanging at front desk nobody to help with food or bowling floor. Was there a few weeks ago....night and day difference front desk was helpful, snack bar attentive (Jordan) 2 managers on duty both big guys sorry forgot names but made myself and my family feel at home!!!
Old style but renovated bowling alley. Friendly staff.
Had a great time! Fun atmosphere cool lighting
Good fun for the family. Late night bowling includes black lights, disco balls, and turned up music.
Fun family atmosphere
The place is ok but our equipment got very dirty bowling there.
Fantastic family fun
Always have a great time when we come here. Staff is always friendly and courteous and been coming here for years
Very nice and clean
Love the atmosphere the management is great food is tasty and fair priced. The lanes are well taken care of great to bowl on. Check them out for the specials they have for great family fun.
seems good. I'm not a fan of bowling but it was alright
First time here. Nice facility. Clean. One lane just needed reset several times. But a fun morning.
Nice atmosphere, clean and you can have lots of fun.
Staff is a rotating door, prices have went up but bathrooms are falling apart. Parking space lines are gone and their sign still advertises New Years specials, it's February. League bowls, run for the hills. This place is all about profit and no return.
Great place good fun and good prices
Best place I ever bowled ever and I have been to alot of centers. Awesome job guys keep doing what you do.
This is a nice bowling alley. Food is a tad expensive but good. The approach was a bit too dry for me but it could have just been the shoes. I'll be back next time I'm in the area.
My local lanes. Well kept, friendly staff, and they've gotten away from the bland, yucky food of days past. It's still not a bargain, but you get a snack worth having for your money. Also a great place to look for deals, fun leagues, and access passes that make it an affordable experience for the whole family.
Excellent customer service! Food was delicious and fast. Will be back for sure
Great place for family and great bowling alley.
The staff was nice, but the didnt reimburse us for a game that we didnt started. Place looks nice and has a good arcade room.
Love it, we have really fun there
Had a wonderful time. Great deals on bowling, well cared for place, good food.
Our job team came here because the other place was full. Not only is it clean and calm, they blessed us with free pizza because of our troubles. The manager needs a raiseeeee.
I went there at 9pm to 12pm on March 5,2017 first thing was as we where paying for a lane cashier was extremely rude. Then upon finishing we had asked for a print out of our games in witch the manager Jenny I believe was her name, gave us attitude like it was so hard to press print on the computer after receiving it we left and as it is I will not be returning until management is replaced with even a little courtesy and respect to the paying customer.
Staff is always ready to help. Always smiling faces there at galaxy East love being there to bowl with friends and being on a league that I bowl on. Food is top notch great pizza the new gm Kurt is one of the best I have seen there in a long time. The other big guy there I can't remember his name but he reminds me of a guy on modern family but he is really cool as well. I will always kéep coming back.
Great lanes. Very comfortable surrounding.
Lots of fun great place..but..but if u gt health issues don't ask for a job..was made to look like a fool ....wouldn't even let me fill out an application..told me would be bad for my health..DNT even give me chance to fail ...but it's ok..not gonna take it out on a place cause of one person..I woulda cleaned bathrooms..if just give a chance as I'm disabled vet..but we will be back they are lots of fun
Treated us like royalty. Gave our group reasonable discounts.
Nice lanes, food service, plenty of bowling clubs, not very good arcade, broken machines, hook and claw that take money and others tokens need to be same operation
Fun night,a little pricey,not too bad
Was there with We Who Care Kathy and Sara are wonderful
Lane computers out of date. Buttons need replacing. Bumpers are only on or off no changing between bowlers. Overall lots of family fun
Nice place to bowl with family
Absolutely love this place! I enjoy when our church does our bowling league on Saturday nights.
I really had fun there can't wait to return..
Its a fun atomsphere. Family friendly. Good customer service. Nathan O. He is one outstanding man.
Everything was pretty good ...of course money is always an issue but when we requested a lane on the other end of the crowd they said they weren't able to accommodate...just sucks cause nobody was there at the time.
Very big, nice and clean from what I saw during Special Olympics Bowling
I went recently and NONE of the lanes were open. They said I would have to wait 1HOUR for a lane to open.
It was very clean the people with very nice and I had an excellent time
My phone son was at birthday party!! Perfect place to have one!! We will be back!!!
Im dont even want to leave a star for this place. As a league bowler, i see many people come and go. there's a young manager girl that has worked there for at least a year, always smiling, bubbly, friendly, name's Sara Z. I find this girl outside trying to not cry because her brother died the day before. I ask her why shes at work she says the other manager wont let her leave. Now Ive watched this other manager Nick I have never seen him do anything. To let you know, its illegal to make a grieving person stay at work. If thats how you treat employees, then i dont want to bowl there.
If you're using public balls, you'll have to try a few as there are some that are damaged. Decent bowling alley, good staff. Game room is very pricey for what is there.
Not bad. A bit pricey, but that could just be because i haven't been bowling in decades. Same alley i remember from elementary school days. Staff is okay. Tonight they were nice and helpful, went a couple of months ago and the staff on duty that night were useless. Tonight went very well. Tried it this second time because of the Tuesday night discount - $2 shoes, $2 a game. The summer deal looks pretty good, going to check into it. If it's what it says, it's a pretty good deal.
I wish they wood get a manager who knows what the hell there doing. Lost 25 min getting leauge teams on wright Lanes?
Extremely large bowling alley nicely laid out will handle any kind of gathering or get together a little pricey on the high-end but otherwise very nice facility
Nice clean.
Fun bowling. Nice place & sweet people.
Good place to have fun with friends and meet other people.
Went to take my sister for her birthday and we had a great time staff are really nice planning to go back again
Friendly and fun for the whole family.
The better of the two AMF lanes in Ocala.
The bowling was great but the concession was very expensive for what you get. The popcorn was stated to be fresh but was stale and not even filled to the top of the container. Overall hot a bad experience for the cost. If you will be there for 2 hours, the Groupon deal that is out right now is a bargain.
Employees were very helpful. The food and drink was good. Our group of young men had a great time. I don't go all the time but I'm going to start taking our youth more often.