We've got all the reviews of real people like you who bought the products of Lucky Strike West Nyack (Bowling Alley) in Connecticut area.
At the present this business gets a score of 4.1 out of 5 and the score has been based on 476 reviews.
You must have seen that it has an average rating is quite positive, and it is based on a high number of opinions, so we may say that the score is very credible. If many people have bothered to value when they've done well, it works.
You know that we do not usually stop to write scores when they are good and we usually do it only if we have had a problem or incidence...
This Bowling Alley is included in the category of Bowling alley.
Basically an overpriced bowling alley, nothing special about it. Agree with a previous review, that the staff seemed flustered even though it was not busy. Went for the first time today, again was not busy, both bartenders were occupied chatting with coworkers to tend to us, it was so hot, a staff member mentioned the AC does not work well. The lane we were instructed to go to was filthy, empty bottles, used cups and table covered in water. I had to ask a staff member walking by to clean up, he only picked up bottle and cups. We did have a good time and enjoyed the soccer game on the screens but will not be returning, will spend our money at small business bowling alley in future.
I was here for my friends birthday. food tasted terrible. only salty Mac and cheese sticks and salty French fries, soggy as well. No space between couch and table. Bad music, are we in the 1800s. Asked an employee to fix our lane but it is took a long time. 30 minutes exactly. Employees look and work lazy, no smile, no welcome. don’t have your party here. End of story. I had fun with friends but not with the bowling alley. Thank you. But it was nice. Great time. Some employees were nice.
Bad service. This place is going down hill. How can you charge more for less? This place has become less family oriented and more money hungry.
Clean and entertaining, but on the expensive side. Food and drinks where pretty good. Alcoholic cocktails & drinks where approx 12 bucks. Food was reasonable. They have ping pong and billiards too. Good for couple of hours....
We went here for a team outing. It's pretty awesome. The place is really clean and professional. Love the bar and various billiard tables around.
The prices went up
Best men's club
Nice atmosphere. Food & drinks were good. Bartender was awesome!
It was my first visit and the experience was mind blowing. A bunch of my friends were in attendance for a celebratory bowling game .I didnt expect the service, the food and beverages and the music to be so Amazing. It was all thanks to the manager on duty Jennifer Elias. Tonight even though it wasnt seemed like my birthday and Im thankful.
Great place Only the AC was not working well don't know why
Worst service kept out cards all night untill we asked for them back after 5 times. Extremely rude, no management
Good bowling fun
My family had fun, but it was too expensive.
I wish I could give them 0 stars. They were very rude and stated that after 10pm on a Wednesday I could not enter to play pool. They stated I needed a parent but I am 19 years old. Plus my parents aren’t around because I’m a foster child.... thanks lucky strike!
Took my lady there for her birthday enjoyed atmephere
Went there but leaft without playing. 2.5 hours waiting time.
It was nice and cozy. A great place to take the family.
Bowling is fun but the few times I have been there the service has been lacking. Takes time to get any attention and even longer for so done to come back to your table after your initial order.
Good environment
Great fun!
Love this place
Very nice place
Great place for the entire family, have fun, eat and shop, shop shop...
Was AWESOME experience there cool place
I was in and out best service ever
Wonderful
This place is much more than bowling. They have a nice bar and lots of pool tables as well. It is classy and a lot of fun.
Great atmospher, food and drinks just a bit pricey
Very nice place to bowl.
Had a really good evening here for a work event played some bowling and some of the other games. We had food provided which was good really enjoyed the pretzels. Staff were friendly and helpful although one tip:mind the guys with hairy arms when applying the wrist bands :)
Had tons of fun
Clean location and good tracks but the service needs a little more empathy when it comes to waiting over an hour for a lane. Overall had much fun with my family and friends there. Recommend.
Pool tables were ok, except at night the ones in front has no lights and the front desk said they won't turn any on. We basically played in the dark. Ping pong tables are old, broken and disheveled. Bowling alley wasn't bad though.
Great bowling place and really friendly staff. The clientele here is really upscale and the atmosphere is very enjoyable. There is also a bar here with 3 pool tables and a nice lounge sitting area.
Fun and reasonable prices
Great bowling alley, good prices and the bartender was the best, she was so nice! But we were sitting on our lane ready to go buy a second game, even had a bar tab open with drinks on our table and they gave our lane out to other people. There were multiple lanes open for people to use but they requested us to move and sit on back couches. Detered us from asking if we were even allowed to purchase a second game or order food and more drinks.
Basically an overpriced bowling alley, nothing special about it. Agree with a previous review, that the staff seemed flustered even though it was not busy. Went for the first time today, again was not busy, both bartenders were occupied chatting with coworkers to tend to us, it was so hot, a staff member mentioned the AC does not work well. The lane we were instructed to go to was filthy, empty bottles, used cups and table covered in water. I had to ask a staff member walking by to clean up, he only picked up bottle and cups. We did have a good time and enjoyed the soccer game on the screens but will not be returning, will spend our money at small business bowling alley in future.
Went on a Thursday night with a group of 9 friends, not crowded at all at this time. We were set up on 2 lanes. It has good sofa and bar high seating. Has a good menu selection and also a full bar. It also has ping pong tables, billiards/pool tables, air hockey & roller ball for rental. We had a great time but I can see that it can be crowded on the weekends since it only has 12 lanes.
I’ve booked multiple parties at this location. Each time I have experienced exceptional service on behalf of the party coordinators. The service however does not align fully with the great service during the planning process. The waiters seem overwhelmed and require reminders to bring out food and refill drinks. The location is clean and lanes are well maintained.
Great time. A lot of fun. Fri Sat and Sun the charge is hourly. Good food as well. A lot of pool tables as well. Plenty to do there and a great staff.
Nice staff and surprisingly cheap for such a good alley.
Supppppper nice little pricey but great experience
Quick access, freindly service, reasonable prices.
didnt like sorry
Unprofessional, unorganized and lack of communication between team members. I probably will never go back to this location, I do not know how you can mess up bowling but the staff did. My entire group was totally frustrated with the staff and service of this location and it seem like no management was on duty; from ordering drinks to getting our bowling shoes it was a disaster.
It was nice in there but i wish they have more chicken choices
Very nice place, clean, great service, good food
Very friendly crew
Worst place I have ever been. My friend got a package that advertised a dj and the place had old music. The drinks were water down and we had only one lane for 8 people. The food they served was not appetizing and had 1 vegan option only guacamole.
Fun for whole family
THREE STRIKES GIVES U A TURKEY!!!
Had an awesome time and the music was great
The wait time.
It's a beautiful place and very friendly people are nice
Went on a Thursday night with a group of 9 friends, not crowded at all at this time. We were set up on 2 lanes. It has good sofa and bar high seating. Has a good menu selection and also a full bar. It also has ping pong tables, billiards/pool tables, air hockey & roller ball for rental. We had a great time but I can see that it can be crowded on the weekends since it only has 12 lanes.
Decent atmosphere and drinks.
Decent alley with clean shoe rentals. Isn't it all about the shoe rentals?
I’ve booked multiple parties at this location. Each time I have experienced exceptional service on behalf of the party coordinators. The service however does not align fully with the great service during the planning process. The waiters seem overwhelmed and require reminders to bring out food and refill drinks. The location is clean and lanes are well maintained.
The best place to play pool
Great place with good food, nice scenery & the staff are very friendly! Recommend for a good time with family and friends!
good place to shopping and enjoying
Not bad but the lanes are smaller then regular size bowling alleys and there expensive
Awesome place
Very hot, music too loud
Fun and cheap. Great night out with friends.
Liar..worst place to visit of you are at palisades mall..they dont have the deal they showed on their website(18$ till the close)....did not like the place as well..initially they told us 2 game per 2 persone later on they said that you paid for 1game/2 person..staff is rude and unprofessional ...would not recommend for bowling
Love it
Great place in general!! Staff was so nice, and I had a great time with my family.
Great food, fun experience and really nice staff. Definitely a place to go to for a fun night out.
Nice environment !
After we swipe our card for the lane, the woman at the front desk tells us that we need to pay an additional $20 per person minimum for the food. She didn’t bother saying this before we charged our card otherwise we could’ve walked out. Granted, their website does have this disclaimer but since we just walked in, we had no idea. She didn’t bother telling us beforehand. Manager tried to find a happy medium by charging us $15 flat even though we never ordered any food (we already had dinner plans elsewhere). It’s a nice place but way over priced to just bowl. And the service was weird. Like they were sneaky about how to take our money. Never again.
New management has made this place turn the corner. Very attentive servers and friendly staff. It probably helped that I bowled a 217 !
Had such an amazing time.
Lots of options available to enjoy yourself...bowling, pool, great bar and food
Nices
Just expensive lol
Fun and good food.
Fun place to bowl a lil more expensive than the usual bowling alley
I been there since I was on a school trip.
Worst experiance ever. Went there around 9:00pm last night with four friends.The girl at the front desk had no idea what customer service is about. Her attitudes were so bad and she acted like she was paying for us insted of us paying for the place. Super rude lady with no common sense. She is the biggest reason for this review. Luck Strike should never employ people like this specially at front desk , because onece you speak to her you get the impression of “never again” even before you get into the place. The manger however was great, I think his name was Trevor. Last night was our first ever visit to Lucky strike at Pallisade mall but never ever again.
Fun times
Not a great selection of bowling balls, and the bathroom was disgustingggggggg
Fun chill place
Very friendly and helpful people...food was excellent
Had to find our waiter for service. Food was terrible and got no compensation after having to repeatedly waste playing time to walk to the front desk to let them know our balls were not getting sent back.
Not a place for great cuisine. They tried to cater a meal for a group but it was very makeshift and service was slow. Bowling itself and all service revolving around bowling was fine. Just don't go here expecting any fine dining.
Nice games a great place to bowl
Was there for pool I tried playing but the bools and the sticks were very cheapy the tables weren't as clean as you would expect but the place seems like it has a good vibe for bowling.
Have tried three times to go here. every time there was over 2 hours wait. And no reservations possible to make
Great place to bowl with the kids on weekdays.
It's a cool place to hang out, and have a fun time, you can get drinks and play pool, while you're waiting for bowling or if you're taking a break or something like that.
I loved going with my family
We always have fun at bowling; our younger son lives the kids bowling alley in the back and the football game
Interesting bowling place for the whole family fun. There is a bar, pool tables and boot seats. Every Mon-Wed 5pm-close $15 All-you-can-bowl.
water tasted horrible, like tap water. the lemonade did not have enough sugar or acid. it was either too wet or too dry. took them forever to get cups. they need more french fries. took them thirty minutes to fix our lane, and it still did not work. the color of the couch is absolutely hideous and who wants to sit there. needs better lighting. wayyyy to dark. i told my mom not to give me food thinking i was going to leave this place with my stomach bloated, instead i left feeling so hungry.
Good experience. 1st time bowling.
Staff was very helpful and friendly. Everything was maintained well, the bowling lanes were well kept, and as were the pool tables. Would go back again.
worst experience ever. four of us were there around 9:30 last night. very unproffesional and worst customer service at the front desk. the girl in the front desk need to go back to school and learn people skills but, hte manager seems good person and solved the situation we had. never again.
Like this place its fun
Waaaay too overpriced
Beautifully set up , drinks ,food, billiards, bowl, ping pong tables and video games on large screens...
We ordered a burger and a coke. The burger was good but the coke didnt have as much flavor as I thought it would have.
Long wait times and very unfriendly staff
Really nice Bowling alley, with plenty of lanes. I would recommend calling and making reservations before going as they get extremely busy.
I went last night with a group of 14. The bartender and service at the lanes was terrible. We tried getting drinks from the bar while we were bowling and we were told to ask our server. We were already bowling for about 30 min and no one came to get any order. When we complained we had two servers come to us but they took 2 orders at time and still had we had to wait some time to get the order and eventually just went to the bar. We were not happy with the service.
Loved it
Love this place
Great fun for all
Hard to find bowling centers. Full service with food available. Clean lanes and seating areas
Yo dem nachos sheeesh. I lost to everyone but imma go back every weekend and try again
had the time of my life with the kids bowling they loved it thats all that matters to me will come again for sure
Very good prices! Awsome games! Although the biggest Pac man game in the world is a bit of a rip off....$2 for 2 Lives. Still, it was fun!!
It's clean and fun, if a bit pricey. Staff at front seemed flustered and it wasn't crowded. Good at communicating wait time and text you when your lane was available which was a plus. Biggest complaint: flat pitcher of soda and a pizza that was pretty small for $14. Expect a wait, skip the food, have fun with the family.
If you ever want a great team building place for your staff,here you go.Peaceful and private place to bowl and dine.
Place is nice. Our waitress was always asking if we needed anything which was great. The music was old skool and loved it. Guess the DJ saw us mature folks come in. Set things off just right.
Front desk staff are really rude and act superior. Food and wait staff are good. This review would have been a 5 if not for front desk.
Haven't played any games here yet, but went inside to take a look at the place and it seems very cool, lots of pool tables, arcades and plenty bowling lanes, there's a bar there too so you can really relax and enjoy the day there, would love to come back here to play one day, and I will.
The place is cool but the service is not. We went bowling during the week, wasn’t even crowded and we had to wait half hour for our drinks. No one working in the bar, and the check took a long time to come after we asked for it. Staff very unprepared!
Great place.
Good vibes
Awesome. Went for 6 yr old's birthday party. Hubby and I will be back for date night.
Fun place, initially had a problem with our lane but it was resolved quickly. Didn't have the food, but the party next to us ordered nachos and they looked very appetizing.
Great atmosphere.
It's cool I guess not really nothing to do but bowl
Good, diverse music Friendly staff Fun hangout
Bowl in peace call for lane beforehand! Here foods great service.
Several lanes, a couple pool tables and pingpong tables. Very relaxed atmosphere and a friendly staff.
It's clean and fun, if a bit pricey. Staff at front seemed flustered and it wasn't crowded. Good at communicating wait time and text you when your lane was available which was a plus. Biggest complaint: flat pitcher of soda and a pizza that was pretty small for $14. Expect a wait, skip the food, have fun with the family.
Cool vibe, but a bit too expensive
If you ever want a great team building place for your staff,here you go.Peaceful and private place to bowl and dine.
Love this place!!! great for going with friends, families even the kids!!! Has a little bit of everything for everyone, great food, great drinks what can I say we loved it and it's a good value!
Nice to go with family (kids friendly place) and friends!
One of the better bowling Alice and it's open till late
Place is nice. Our waitress was always asking if we needed anything which was great. The music was old skool and loved it. Guess the DJ saw us mature folks come in. Set things off just right.
I was disappointed with my experience. Our lanes kept malfunctioning while we were trying to play. Because we were paying $40/hour that was frustrating. However, the manager did add ten minutes to our time to try to smooth things over. There also was a 45 minute wait to bowl.
Fun fun fun plenty of other things to do besides bowling
Horrible service, some of the staff were very rude to us.
Always a great experience here. Had my sons birthday party here with just a small group of family and it was very very nice. No complaints.
Awesomeness waitress nicole was bomb
Front desk staff are really rude and act superior. Food and wait staff are good. This review would have been a 5 if not for front desk.
It's the best bowling place I have ever been too. Nice friendly and very clean.
Nice spot, went there during the day for a kids party so the atmosphere was chill. Would like to see how it is during the evening.
We went on a Sunday. I was told to reserve a lane. Cost $45/hr to reserve. It's $40 at the door if you just get on the wait list. At the time they said it was an hour wait.but there were 2 lanes not being used. Their food is sub par. Underseasoned. We all decided the frozen fried stuff at montvale lanes is better. The seating is weird too. Not enough room to sit then move to position to bowl. They didn't think the design through. Pretty empty on a Sunday afternoon. Definitely won't be back. And servers are hard to find.. had to flag them down. Didn't welcome us as we sat in our lane. No menus...
Nice place to have fun!
Ok little pricey
Worse experience, I wouldn’t recommend anyone if you are looking for a good service. My self and my friends were treated badly last night bowling session on a non busy day. The front desk lady didnt know her job role or how to treat the clients. She spoke to us with an attitude and made a big seem for simple request of a service. The manager was thoughtful to act reasonably.
AWESOME PLACE!!!!!!!!! Awesome arcade machines, staff, bowling, food, drinks. Also I suggest to go here for birthday party's.
Its something new to me it's a nice place
Last night, we went bowling at the Lucky Strike in West Nyack, NY at the Palisades Mall. I went to the bar to order drinks and the bartender kept my credit card to hold a tab open. An hour and a half later when we finished bowling I returned to the bar to close out my tab. The bartender informed me that he no longer had my credit card. When I asked why he didn't have the credit card, he said "I don't know, but we don't have it." I then asked him to double check and his response was, "call your credit card company and cancel it." There was no apology or effort to locate it. It was the most rude and careless interaction with a bartender I have ever experienced. I checked with my credit card company and I was charged for the drinks. The credit card company informed me to beware of actions where servers lose your credit card purposely, and that fraud is especially easy to perpetrate at restaurants, as diners hand over their credit cards. To my fellow patrons, please use caution and beware when using your credit card at this Lucky Strike location, and be prepared to deal with careless and extremely rude bartenders.
Nice bowling alley good for corp. events, they section of for private events and can book lanes for your need. Maybe 15 lanes total.
Kinda expensive but definitely worth it
Haven't played any games here yet, but went inside to take a look at the place and it seems very cool, lots of pool tables, arcades and plenty bowling lanes, there's a bar there too so you can really relax and enjoy the day there, would love to come back here to play one day, and I will.
Best place to get you bowl on
Had our office Christmas Party here. Food & Service was perfect! Had a great time.
Went bowling here with my wife. It’s a good spot in Palisades mall. We played two rounds, was pretty reasonable enough. Bowling shoes were in good shape. Removing a star though, the lane we were in had a testy console so it it was chore keeping track of our game. Keypad just didn’t work right and didn’t switch over correctly after we finished the first game. Also, there is a bar and staff walking around taking orders but no one approached us and I had to chase them down for drinks.
Nice place, TV screens over the lanes
Nice and cozy.
High prices. Poor corprate managment. No benefits. They dont care about employees. Nothing like when they were on under cover boss. Your an object to them. As little staff as possable to make a buck. Do not wirk there. You can find better prices elsewhere. Im sorry to say.
Kids had fun playing. Bartender was not the most welcoming though
Fun atmosphere. Not a league- type bowling alley.
Best prices ever!!! Great place!
Accommodating and friendly staff
Need to go ASAP
Went last night for the first time...It was SO much FUN!!! This place is great! Had the Philly cheesesteak egg roll appetizer that were delish and a skinny Margarita ...Great food and drinks!! Loved the music!! Super friendly staff and the Manage Jorge came over to see if we were having a good time he was awesome! So happy we found this place something fun to do on a Saturday night for sure! :) Can't wait to go back!!
Wait times are ridiculous.
Customer service at it worst. Last night me and 4 of my friends went there. The girl who was in the front desk was very unprofessional and rude towards us. Management needs to consider placing someone on the front desk who is professional and who knows how to talk to people. Manager was nice enough be professional and solve the problem. She didn’t even apologize us since it was her fault. Service at the lanes were horrible. One of the lane was not functioning properly all the time and nobody did anything about it. This was our first time in this place and never going back again. Would not recommend to anybody.