I’m sorry to say that I can not leave this place a good review. I contacted them via text message to see about setting up an appointment for my two autistic children. I communicated that both have sensory issues and this can result in a rough time for haircuts, to make sure it was ok. We went ahead and scheduled. I was hoping to find a nice place that my kids could return to to get comfortable. I made a point to schedule on a day that my kids would be receiving occupational therapy to help regulate them after their cuts. I also prepared them by doing joint compressions and body brushing to try and keep them calm beforehand. I talked to the kids about it- my four year has a language delay but I explained to him that it would be quick and easy. Our stylist was very nice and she did a good job on my eldest son’s hair. He sat well for her and we were able to talk him through it. When it came time for my four year old to get in the chair he refused, which is typical for him, so my husband sat in the chair with our son in his lap. We gave our stylist simple instructions we wanted it cut short and quickly and told her to just do her best because we knew it could be difficult. I stood next to them to put videos on YouTube to distract him and to try and speak to him. But he was upset anyway and was crying hard despite all our efforts. After our stylist got a bit cut, the owner approached me to tell me we couldn’t have him held down. I looked to our stylist and she seemed to want to finish the part she was doing. She began again and, after a few seconds, the owner approached again and this time angrily commanded that the stylist stop. She said we could not finish the hair cut because “this sounds like abuse”. We were basically made to leave with my son’s hair looking sloppy because it was only partly cut. We left, with me in tears, and I came back not long after because I wanted to apologize to our stylist. I talked to a different stylist at the desk and told her I just wanted to apologize and make clear that we do not abuse our children. She went and got the stylist who worked on my son’s hair and I apologized and tried to explain the situation to her- we can’t grow his hair out because he does not like long hair, in the long run it is far more upsetting for him to have long hair to deal with than it is to get a quick cut. I told her I do not abuse my kids when the owner stopped what she was doing to interject herself into our conversation. “No one said you abuse your children.” I started to explain to her as well that I had asked ahead of time and tried telling her about his sensory difficulties. She interrupted to tell me her child had sensory difficulties too and so she “understood” but they still would not cut my son’s hair. She told me it is illegal to hold a child to get their hair cut. She went on to say “I feel sorry for you but I feel even worse for him” then told me to get clippers and do the cut myself, making it pretty clear to me that her concern was less about my son’s well being and more about her salon . I left in tears again. This is the first time that my son has ever been discriminated against because of his sensory issues. We’ve never encountered anyone less understanding and I had never been accused of child abuse before then. My husband and I feel that she was just didn't want her or other clients to hear him. She didn’t offer any help or ask if he was ok. She just told us it needed to stop. It was, sadly, such an awful experience. I wish they had just told me in our text conversation that they were not prepared to handle a child on the spectrum. It would have saved us all some trouble and I would truly not mind having someone tell me they’re ill equipped to handle meltdowns. I will never go into this place again and I really recommend against it for anyone with small children or children with disabilities.