There are several things I would like to discuss, but I will only touch on 3 due to the fact that this is a cut I received a month and a half ago and some details I don't remember as well as others, so I won't even mention them to be fair. Here are the details I do remember.
Cleanliness:
For the most part it seemed cleaned. I wasn't super observant of the shop, but it didn't scare me away. I will say that the place needs some updates.
Barber:
I can't remember his name; I believe it was Big something, and not to be rude but he was a big guy if that helps identify him. He was about 10 minutes late. I believe he went to go get food because he was carrying something in a bag in a styrofoam to-go plate. During the cut he spoke with the other barbers in the shop, which is fine to me. I'm used to that atmosphere of cutting and talking. He proceeded to cut and was very heavy handed. I know kids complain about things like that, but i figured it was because they were kids. This is the first time since I was a kid that i had to mention to a barber who had to have seen my head sway every time he ran across my head. He eased up for a while, apologized and laughed about how others say the same thing. If this is a trend (an unpleasant one) then I recommend some sort of practice sessions in order so clients don't complain. In addition to that, when he went to give the bald effect on the side for the fade he dug into the side of my head which was not comfortable. I would think there are clippers that can give you the bald effect without having to apply so much force or use razors if need be. Finally to give a straight edge look, for this he did use a razor. Unfortunately, as I feared he would do, he left razor cuts around the forehead region. This is due to his heavy hands, which is dangerous when wielding a sharp object. That was my 2nd time getting an edge up like that, but the 1st time was by another barber shop, but I didn't have razor cuts afterwards by the other barber shop. So that's how I knew something was right about how he use the razor. The edge up was slightly off and pushed back as well. In the end I mentioned something about the cut, he offered to fix it, but I told him it was fine. I was glad it was over and quickly wanted to leave.
Cashier/manager:
I can't say if the guy that did the card transaction held either of those titles, but on the site I remember it saying $20, but when I went to get charged it had $25 on the screen. The guy didn't say much, nor was he smiling or asking how I liked my cut, even though I'm sure he heard me mention things to the barber. I was already in "let's get the heck up out of here" mode so i just paid and left.
Overall, I did not enjoy my experience. If the manager sees this, hopefully he changes some things to make his future patrons more likely to return. Also speaking to the barbers and maybe even testing their skills to confirm whatever license they have is still up to standards.
No I would not like a second haircut, nor do I want a coupon. Nor due I want a refund, because I did get a haircut and I don't want to take food out of someone else's mouth. I believe that Jehovah can bless us where others fall short to do so.
To the other barbers that work there, you all could be excellent barbers, so I do apologize for this review I am posting which discourages some people from visiting. I hope the shop progresses and does better.