This 1 star can't really show how low of a rating this place is. I've gone here for 17 years to get my haircut. My very first haircut was at griffins barber shop by the Braums before they moved to there current location. We were so pleased with the quality and service at this place that we've been loyal customers every since that day. My father, brothers, and grandpa were also regulars and we've referred tons of people over the years. Needless to say we wouldn't go anywhere else, but the last 2 years though have been very different. We would call, nobody would answer. We would assume they were busy and drive up but nobody would be there. This wasn't a big deal at the time but after several attemps trying to get a haircut from one place and not being served, it gets really irritating. I've brought this to the owners attention several times but they always blow it off like its nothing and don't do anything to improve. Its really sad that a loyal customer such as myself, and I'm sure theirs plenty more, have to wait around hand & foot for them to get a haircut. Most would say go somewhere else, that's their loss, but the barbers here are truly talented and are unlike anyone else at cutting hair. I wish to keep coming here but this last week I've tried to go get my haircut 4 different times, that's also not including friends of ours that we've referred and once more its very embarrassing when you send someone somewhere and they show up to this place and nobody's there and the hours on the door say there open and there online pages say there open! I hope that this review will change something about this place, or others like myself with the same problem will let the owners know. Until then I will no longer do business here.