Reviews of Elkhorn Barbershop (Barber Shop)

Matt Elkins

Just got my first haircut from this place and I do say they earned a new loyal customer. Rachel was my barber and she sure can do a nice and very clean skin fade. I usually hard part my cut and prefer it slim, bravo in giving me my thinnest straight razor part. I will be back in now time and telling anyone who asks for a great cut and experience. Another plus, they made the store very cool inside.

Land Riley

Good atmosphere better hear cut. They are always very busy and is sometimes hard to get in.

Owen Reinhart

Great barbers and pretty cheap would come again as soon as possible

Thomas Rader

Absolutely wonderful experience. Super friendly barbers. Sharp scissors, razors, and wit. I got Rachael for my first visit and she was wonderful all around. The atmosphere is great and the service is excellent. Also, the products they use smell pretty darn good. Will go again and will recommend!

Danny Branch

Great haircuts, super friendly, convenient online booking and walk-in registration service.

Isaac Yoder

Felt like a $30 haircut but was only $15. It has a country interior design with country music in the background. My barber paid very close attention to what he was doing and was gentle. I have blonde hair as well so it is very noticeable to see mistakes and have not seen any. Plus the oil they use after shaving your neck and making fine hairline edges was extremely nice with a warm towel.

Benjamin Walker

I only go to Elkhorn to get my haircut & beard trim. Great staff and products for men and women.

William Ross

Worst experience ever. First and last time stepping into this business. Horrible customer service. I waited an hour and half with no acknowledgement as to when I would be served or the wait time. I understand appointments come first, but to be completely ignored, and passed over multiple times, is unacceptable. Thank God I didn't give them any of my money.

Montana Troutdoors

Great customer service, great attention to deal and a fun atmosphere! Love it!

Dillon Wood

Was very satisfied with my experience. Was a simple haircut, but was done in a a professional and friendly manner. workplace was clean and had a great atmosphere. Rachael was outstanding! Will be coming back.

Amanda Chase

My barber, Kyle, was amazing! The wait was relatively short when I went in and everyone was super friendly. Kyle was very professional, but still friendly and inviting and most of all my haircut was awesome! I've finally found someone I trust with my short hair!

Yewhanes Frezghi

Kyle is the man. Won’t go to another barber here

Nick Ramsay

Great haircuts and beard trims. The wait can be frustrating, but if you plan your life and make an appointment, it's a lot easier.

Marty Johnson

Awesome shop! Couldn't get an appointment online and we were pressed for time. Micaela found a small opening in her schedule and I got a great cut, beard grooming and found a great new product for my beard. She saved the day!

Nick Johnson

Excellent haircuts by fantastic people for a great price (especially for college students!) They have earned a loyal customer with their welcoming environment and I recommend this barbershop to all my friends!

Chris R

Gone here 4 times and never gotten a bad cut, always try to make an appointment. Walking in you should plan to wait 45+

Blake Kaufman

Great haircuts, but really can’t get the scheduling down. I made an appointment at noon almost a WEEK in advance. Came in 5 minutes early and they said it would be another half an hour. If I had wanted my appointment to start at 12:30, I would have made it then. Totally messed up my day.

Brock Reiner

Very expensive and long wait.

StreeterBS

I called twice and emailed with no response so I recidde to just walk in and wait. I showed up 20 minutes before they opened and was the second on the list for a walk in appointment. I waited two hours and had to leave because there was no sign of me getting in for at least one more hour. I have had a haircut here before and it was great,the problem is I don't have hours of time to wait for a CHANCE of possibly getting a haircut. Maybe move to appointment only and actually make it possible for people to make an appointment.

Amy McAuliffe

Impossoble to get an appt.

Brad Daniel

I had sat there for 20 min. waiting to be put on the walk-in list. Two guys walked in at the same time and she put them on the list before me. I immediately walked out and wont come back.

Austin Hoeg

Fantastic haircut. Fantastic service. Would give my highest recommendation!

Dario Peracchi

Waited over 2 hours to get a hair cut. Extreamly understaffed. I will not be coming back again.

Coy Zimmermann

Great place for a guy to get a great and affordable haircut in Bozeman. Though, be prepared for a hefty wait if you don't make an appointment!

Alex Russell

Great place for a cut

Fred Wald

The girls really know how to trim up a beard. They are great to talk with and really take an interest in their customers. If you are one of those people that don't know how to set up an appointment with them prior to coming don't be mad that you have to wait on the people that set up an appointment. I refer all of my bearded friends to go in and get a trim here, I do tell them that they should plan on a wait or set up an appointment because these girls are great at what they do and are very busy.

Scott Abel

Love this boutique Montana style barber shop... The only place I actually enjoy country music. I'm very picky when it comes to my haircut, and every visit I leave highly satisfied. Yes, they are always busy, but I find that to be a good thing versus bad. I'd be concerned if they weren't busy, it would give me the impression nobody likes their haircut. So they don't answer the phone 100% of the time. What do you expect? Have you had your haircut there yet? Do you notice how much they take care of you while you're getting your hair did? Now imagine they stop cutting your hair every few minutes to answer the phone. Don't you think it's more important to take care of the customer in their seat at the moment versus someone on the phone? I make my appointments in person versus over the phone out of courtesy. Could they use more barbers? Of course, but they're not hiring just anyone off the street, they're seeking people that are great just like the current barbers there.

Yolz Moreno

Only lined up one side of my head a couple of years ago

Darius Buck

Went to the website at about 9:30, got my name on the list. They got to me at about 2, gave me an excellent haircut, and had me out within half an hour. Anyone complaining about not being able to get a cut simply doesnt know how to do it properly.

Susanna Tolliver

Super hard to get in. Long wait. Not super friendly staff. However my husband has really like the cuts he was getting from their super tatted up girl. The other girls he hasn't been to impressed with.

picksalittle

Love this place. I am sure they all do a great job, but I use McKayla for no particular reason other than she did a great job the first time and continues to do the same everytime after. Best 0 to fade I have ever had, and this is not easy for everyone to do. Oh yeah, great price point as well.

Kevin Davis

I'd love to give these guys a try, but there's no way to reach them. They don't answer email, and when you call, their number goes to voice mail, only their mailbox is full. They aren't going to last very long as a business if they don't know how to actually communicate with potential customers. As a guy, I get my haircut ever 2-3 weeks, so that's about $600 a year of customer value lost. I hope they fix this issue, but I'll look elsewhere.

Michael Stone

They get so much clientele here due to the lack of barber availability that this review doesn't matter. However, I would like to point out that this place is a genius of "have your cake and eat it too," here's why. If you walk-in, you put your name on a wish list. The wish is that you will actually leave the place with a haircut. In theory, it's completely possible that you could sit in their waiting area all day and not receive a haircut because they take on appointments too. So, as you and others wait, appointments are held thus pushing those waiting in person further and further down the list. I've spent two hours here waiting, on two occasions, and still had 5 people in front of me. It hadn't changed for an hour. The expectation with this kind of policy is that you, the customer, have all the time in the world to sit around and wait without and assurance that you'll be seen. They do not communicate with you about incoming appointments and the likelihood that you'll be seen within a reasonable time. They should go appointment only, or walk-in only; there's enough business for either to cover them. To continue with this policy given the number of complaints about waiting is just disrespectful to the consumer. We come there for a service and not all of us have the ability to make an appointment in advance because the need for a haircut arises with some other event (e.g. a job interview). I'm sure they provide great haircuts but, I'll never know because I've never been able to be seen here within two hours of waiting and that's bad customer service.

Scott Roden

This place is great! Awesome barbers, great trims, super prices, and the hot towel is not to be missed! I would suggest booking an appointment, these gals are in high demand.

Scott McBride

Fantastic service, fantastic shave, fantastic environment

Barney Creek Livestock

Awesome!

Kristiane Garelick

Walked in and was ignored by the woman working there until we asked if they were done with walk-ins and she told us yes. Incredibly rude — we expect more in Bozeman.

Brandon Wallace

Was quoted a wait of 15 minutes on a walk in before being seated. I expected a wait of about a half hour. 2 and a half hours later I am finally seated. They stopped mid cut to be on the phone for 15 mins and chat with other walk ins. Attempted to give them another chance and set an appointment this time with a 2 week wait time and a recommendation of walking in.

Chris Regan

Great small talk. The hair cut was nice and refreshing. Will definitely be coming back.

Chris Sedgwick

All of them do a wonderful job and they're super friendly to have a conversation with...

eric and kathy newton

Go online for an appointment and your wait will be much shorter. These gals do men's hair just right.

George Pierce

A great barber cut for a fair price for downtown Bozeman. All 3 girls know their salt when it comes down to it.

John

Everyone in this town has apparently forgotten what a barbershop is supposed to be.

Keenan Brame

Best barber shop in town!

James Bardin

These barbers are great, but what's the point of having the option to choose which barber you want if this option will not be honored anyway? I almost never get the barber I want, and it's really frustrating. I'd love to get the barber I choose when I set an appointment, but if it doesn't matter anyway then remove the option from the website. I will change this rating to 5 stars once this is fixed. REPLY: I always set an appointment and I choose the barber I want every time, but I rarely get the barber that I choose online. That's what I mentioned in my original review above. REPLY: Yes, I am reviewing the correct barbershop. And yes, I know that there is an option to choose which barber I want - I've already said that. I select the barber I want (that is available for the time I have selected), but I only get the barber I choose online about 25% of the time (and I choose the same barber every time). I know that you have said the barber you choose is the barber you get, but I'm letting you know that this is not always the case.

Aaron Van Egmond

Went from 5star to one star VERY quickly. They dont answer the phone. An automatic answering system tells you to go online. Once the appointments are full they shut down the page instead of showing a calendar to schedule payer appointments. IF you get an appointment you will arrive on time only to sit and wait because they cant keep their schedule straight. I found a new barber shop and they're quicker, more experienced, and much more personable. Extra perk, when I call them a frickin person answers the phone! #UPDATE# At least 20% of the reviews, including some of the positive ones, talk about how horrible the wait, hours, and scheduling is. Maybe that would be a good place to start.

Russell Price

Excellent customer service, excellent haircuts and excellent beard trims. Easy to schedule appointments online and friendly staff

Dan Catalano

Excellent haircut, beard trim and straight razor line-up. Friendly staff. Good prices. I'll definitely be returning. Thanks ladies!

Heidi Grady

Long, long wait... Make an appointment nice men's cut

Casey Chrison

The have the weirdest hours ever youll get lucky if you catch them with the door unlocked or a human to answer the phone.

Montana Dude

Found place to be rude, prices high, poor parking, and bad communication skills. Over rated barber shop. I won’t be back

Nick Palmer

This is a first class experience. They have not been open long so I have only been there twice. However, the gals that operate it have been cutting my hair for quite some time and I have never been disappointed. There is usually a wait but that's no problem. Bacchus and White Dog are right around the corner. Super easy walk from the parking garage or anywhere else downtown.

Jessica Carr

Did a great job on my undercut!

Wayne Mickelsen

Rachael is awesome. Making an appointment online keeps everything simple. Great atmosphere and excellent hair cuts!