Reviews of J Salon (Barber Shop)

marta iwanska

They did it do anything better . You can do this at home without paying so much .

Mei Hung

Fantastic service and great advice for my hair.

Adalynn and Flo

DO NOT COME HERE!!!!!! The lady was very nice who did my fiancé’s hair and kindly did her hair twice even tho they both turned out bad. After two fails at doing a balayage. She just could not get the blending right and we had people telling us to get a refund because it looked ugly. So then we proceeded to talk to the owner who’s name is Gary, who is the most disrespectful, uneducated, and most rude person we’ve ever spoken to. And this guy is so uneducated about hair and literally knows nothing haha. We told him that the hair wasn’t blended right and he had no idea what that meant and kept asking us what we mean by blended. SO WHATEVER YOU DO, DONT GO TO J SALON.

Jessica Cummings

I checked out many places before making an appointment. I drove around to different locations, read reviews, consulted friends and ultimately chose J Salon. The salon is beautiful. Sleek, modern, inviting. The receptionist was kind enough to show me around when I popped in. I wanted a cut and balayage. I like my fine hair to look healthy and natural and the sun lightens it too much. I brought pictures, I am not a difficult case. I just expected the result to be similar to what I asked for. I did not complain. My time is valuable, just as yours is. If you can't do it right the first time, I won't be back.

ForeverYin

The Best Service: my usual stylist was booked when I tried to make an appointment, but he recommended I make an appointment with another stylist named Steffanie and she was able to take me. Not only did I experience my regular amazing shampoo, head massage, and hot towel treatment, but in addition to Steffanie going over how I wanted my cut to be, she also told me my regular stylist filled her in on how I usually like my hair cut. In addition to her personable service, I ended up with a cut I love. The best!

Rampage Rooster

I had my hair done by Linda yesterday and I'm very satisfied! I told her I wanted her to fix my stressed colored hair and she did! She is professional and knowledgeable. She explained to me exactly what process she'll do and during the process. She has delivered! Also excellent customer service over all.

Kelsey Boland

Friendly staff and great atmosphere for my first visit.

梁在喜

ask me to pay $110 for reservation for single process roots because 24 hr cancellation policy. $110for one color root is twice as expensive as most places but asking me to pay $110 and come back next time I visit was absolutely rude and ridiculous

Shocktop Buhlig

I've been choosing Phil's for about 6 months now, and I have yet to be disappointed. I dont believe I ever will be. Monet is always fantastic. Skilled and attentive, hes one of the best barbers I've had, ever. I decided to treat myself to the gentlemen shave for my birthday, and it was PHENOMENAL! My face has never felt so good. Phil's takes a great haircut or shave, and makes it an experience to remember.

Terry Allen

Always a great haircut and beard trim with Monet at Phil’s Barbershop

Jason Runner

Excellent Salon, And truly amazing Barber Shop.

Leilani Uganiza

The best haircut I've ever gotten in Hawaii! I love what Joe did for me with my thick, curly, crazy unruly hair. He listened to everything I asked for then thoroughly explained why my approach was the complete opposite of what I wanted. I am so glad I trusted him because he understood my hair more than I... and I've lived with it for 39 yrs! I have never seen my hair so healthy and shiny with all this humidity EVER! No frizz, just soft smooth moveable hair. Oh and the service is the cherry on top because they are on top of everything including the awesome scalp massage during the shampoo. Highly recommended and I'm utterly grateful that I've FINALLY found my go to salon and stylist since moving back to Hawaii.

Amy Keene

Amazing! The staff is great and Jovan does an amazing job.

Andrew Mellon

Best barber in the state. Always top notch service. Very clean and very professional.

Brittany Gogol

Excellent customer service. Lailani is awesome at blonde, I'm very happy with my hair!! I'm really picky with my blonde and she did a great job. Andrea cut my hair and I also love the cut. Highly recommended.

Cindy Scheopner

My hair is so beautiful! Melvin’s cut brings out my natural curl wonderfully and the highlights look natural (also love the espresso).

Margaret Chung

Gerry Brown is the most professional and knowledgeable eyebrow, make up and tinting artist I've ever worked with. My brows were badly shaped and sparse when I first went to Gerry for a consultation. Over the past four months, she's carefully worked to reshape my brows to better accent my face. My face looks more balanced and my eyes larger ( I have really small eyes ) after Gerry's help. The salon is tucked away in a corner of Ward Village. You are greeted warmly as you enter, offered a beverage, nice waiting area with reading material and leg room. I am always notified in advance of appointment dates and times by call and text. The J salon and Phil's Barbershop share a sleek, bright, airy space. Parking is free either in front of the building or in the parking garage. There are bathrooms on site. Prices vary depending on what you want, reasonable for a salon of this caliber. Very happy to have discovered this place.

Lisa Klem

Melvin just gave me the best cut of my life, feel like a new person! His skills are next level.

Terran Sea

Always the best haircuts from the best of Hawai'i

Courtney Frasier

Best salon I have been too!!!

Kristina Valentine

GERRY Brown Is the BROW GURU! Professional, personable, and i will follow her to the ends of the earth. Everytime I leave my day is better because she makes me feel pretty.

From the Hollow

I have been getting my hair cut at Phil's since it's original location in 2015. Their customer service is impeccable, product line exquisite, and services detailed and varied. I will only be located on island for a limited time, however I would not consider going anywhere else.

Crystal Black

I have been going to this Salon for a few years now, and I truly enjoy it. The prices are completely acceptable, especially considering the amazing qualities of their work. I honestly suggest that others who are interested in having a professional hair cut in a great environment should check out J-Salon. The stylists are great in providing positive feedback when discussing hairstyle/dye ideas. I have walked in there with 'THIS COULD BE AWESOME IDEAS' which can be a bit wild, but with my idea's and the suggestions and tips provided before hand I have always walk out of the salon feeling great and truly enjoying the work provided. Recently I decided to have fun with some layered dye, which I was rather nervous but excited for. Not only am I truly adoring it, but it didn't cost nearly as much as I assume it would.

Elise Bechtel

First hair salon I’ve gone too since ive moved to hawaii and it was the best decision ever. The shampoo was amazing, i came in with a headache and the massage made it go away. Kennedy is amazing, she listens and does exactly what you want to your hair. My hair feels and looks amazing after leaving that place and im never going anywhere else. 10/10

Kim Hanson

They did an awesome job with my hair.. Really adore their hairdresser. They will give you an advice and help you what's best for you..

Pallas Chiogioji

this is a great salon!! I am very picky and I was so happy to find the quality of service and personable staff at J Salon.

Sherin Shirazi MD FACS

Love love love this place.. From Mattie to Matilda to Reyn and Leena, I love coming here to get my hair beautified, and my spirits lifted. The new spot is even more elegant than the last, and the services are worth every penny, as you will love your hair! Say hello to J Salon, and kiss bad hair days goodbye.. Thanks Joe for bringing your vision here!

Jason Domingo

Joe is a great barber and stylist! He’s been cutting my hair for a few years now and I am a loyal customer!

Georgia Watkins

Love it! It's quite challenging to do an ombré for my hair because I have a really dark hair. But it turns out so great. The staffs are so nice and they accept walk-in.

Yuval Kochman

When I first entered it looked good. But That's it!!! I came with partial highlights in order to tone them to my natural color. I kept tell Stephanie I don't want my hair to be come red or to dark. Guess what?! It did !!! Im 6 m pregnant and I've never felt that stressed in my life !!!!!! I was upset especially after she toned my hair twice !!!! The "manager" argued with me it's not the same and it's exactly what I wanted !!!! Can you imagine ?!? Instead of trying making me 'happy' he argued with me , keep telling me no to make a scene in his salon ! So unprofessional!!!!!!! In the end he had the nerve to say , you probably wanted free anyway! This guy is so rude Terrible service Nothing to expect Not recommended!!!!!!

Jason Kama

Joe is awesome; easy to talk to and definitely excels at his craft!

Rho Balmilero

Monet is always pleasant. The salon is always clean and barbers always clean up after themselves!

Allison Ziegler

Kennedy did my hair.color and cut earlier this week and I can't recommend her enough! She was able to take the somewhat vague ideas I had and make them materialize into a cut and color I am very happy with. She was friendly and carried on a good conversation too, which is very important when you're sitting in the chair for a while! The gentleman at the check in/out desk was also friendly and professional. I considered giving J salon 4 stars because of the late afternoon sun blazing through the glass wall and covering the whole salon (but Kennedy was just.too awesome to only give 4 stars). I found this very distracting as a customer - requiring sunglasses inside for a little while - and more importantly, I felt the owner/manager should have addressed this with some window coverings for the comfort of their employees, who are already on their feet all day and needn't be covered in sweat as well. I believe they've been in the current location for about a year and a half. I asked about this and understand management is working on getting some window treatments. I do hope to see those next time I return. Kennedy is great, go see her!

Taylor Montgomery

The best haircut I have ever had! Well worth the price. Joanne was so friendly. If I wasn't leaving the island soon I would come here every time. Thank you!

Jessica Horn

Jovan is a miracle worker! Lovely facility and easy parking.

sheila wise

This place is the most horrible experience I've ever had in my life due to the owner, who is supposed to be customer care!!! Lena I suppose did my hair the first time, and I'm sure she did her best. However, was unable to cut my hair the way I wanted it, even with pictures. I walked out of there devastated, because I work hard for my money. I still paid my bill and tipped her out of the kindness of my heart because of her great personality which was noted. Wish I could show the picture. Lena not very good if you want a short haircut. Decide to grow butchered hair out and try out the owner, he was so rude, and instead of doing an honest assessment to the damage done, he aggressively pulled random pieces of hair telling me "look you see this" "It's even" "well maybe the sides is a little off" because he felt offended that I complained. I thought the first time with Lena was devastating but leaving there the second time without a cut and being attacked by the owner was more traumatizing then the cut I got!! Rather than trying to get in the solution, he kept trying to defend his ego very rudely, and would not be open to any possible mistakes. I did my best to be honest in a most tactful way wanting to leave out the past damages to my hair and start fresh! All I was looking for is a good cut. Very poor customer service, and very poor client care, worst poor poor communication. Thank god I did not let him touch my hair, he looked like a demon if you ask me!!! Whatever you people do, just know that he is not good at admitting mistakes. God forbid you have any complaints!!! He's wolf in sheep's clothing!!!

Raliya Dole

When it comes to colored hair I make sure I leave the salon feeling satisfied. Today I had Linda she was a stylist 3 so I expected a lot. She was really sweet she talked about myself and was really caring. We discussed about the red that I wanted and proceeded on with the service. During the wash house experience water had run down my back, for some of you who know those bowls can be uncomfortable. The color started burning my scalp because I was sensitive to it but Linda was right on it to fix the solution. When we came out of the wash bowl I was concerned the roots weren’t matching the overall hair color I brought up the concern but I didn’t get much of a response. I wasn’t sure if it was the lighting but the roots looked brighter than the whole head, the assistant agreed. Now for the assistant Wayne he used a smooth iron to a 400 degree temp which I know my hair does not like I mentioned it’s frying my hair and that it needs to be anywhere from 350-380 he changed it. The way he smooth irons he sections very neat but there was zero conversation with us I was hesitant to let him know that when you smooth iron you shouldn’t clap the metals together it can get quite annoying but he looked irritated. No one helped me back to the changing room I proceeded to the front and told Linda I was not happy and that I was insecure about the color. Then Joe part owner asked if everything was okay I told him I wasn’t sure if it was the lighting because I think the roots didn’t match and etc. His response was I see a single process all over color and I think you’re just imagining it. And that when I came in the first time I had also complained about my hair. I said no and ok like he didn’t think there was a problem but I didn’t understand why it looked the way it did to him my concern was not a concern. So another stylist tried to help me understand that because we smooth ironed my hair we weren’t able to do the roots so the texture was what I was seeing different, now I appreciated that she took time out of her schedule to reassure me that it was fine I got a little mini hair education.

Thomas Ogawa

Jordan and Monet are very talented and friendly. Always a nice cut when I go here.

Nickolas Politika

Jordan is an awesome barber! I recommend this barber shop to anyone looking for a new barber.

Reid Childress

Always a great haircut with Jordan here. Great attention to detail and leave happy every time!

Brie Putty

False advertisement, poor customer service and very rude manager. J Salon promises every customer a complimentary bang trim between haircuts, but beware and make sure you know the fine print before you are charged and treated with disrespect. This advertisement of a complimentary bang trim in my experience was not honored for the hair cuts I have purchased and was paired with a very negative interaction with a rude Manager. I have had two haircuts with J Salon with different hairdressers. I did not take advantage of the first bang trim I was owed, so after the second haircut I made my appointment for my “complimentary” bang trim. Please note it was NEVER explained to me that the bang trim had to be with the hairstylist most recently seen, so my appointment was made with the first stylist as I was unaware it mattered. What I thought was complimentary I ended up being charged for AFTER THE FACT, as my bang trim was with the first hairstylist I had seen (who I never got my complimentary bang trim from) instead of the second stylist. Might I add this explanation and charge was done in a very rude manner by the Manager himself. I recently called to schedule the “complimentary” bang trim that I am stilled owed per their advertising. The same Manager said that since I have had a bang trim in between haircuts I no longer can have a complimentary bang trim and I would be charged if I come in. This salon charges way too much money to have such poor customer service paired with a pretentious attitude and false advertising. I will be taking my money to a more pleasant experience where I don’t feel manipulated and am treated with the respect that every customer deserves.

Anna Covert

Gerry is amazing! She makes my brows look perfect every time! ❤️

angellena sanchez

Second time going here, going from box color black to a now very light brown and couldn't love it more. My stylist was Melvin both times; and I plan on going to him again.Professional, funny and did an amazing job. Would recommend to anyone.

Kari Napuelua

Love the work and dedication put out for ur experience at a salon.. I look amazing tHANKS JAMES .

Geri McBeth

I have been a client of Catherine Acena, hair stylist and Gerry Brown, Makeup Artist for many years. I highly recommend Catherine for hair and Gerry for eyebrow shaping as well as makeup consultation. Several of my friends who live on the mainland always make it a point to schedule an appointment with them.

Codi Nuzzo

The best! Melvin is amazing and always makes me look beautiful

mitchell anderson

All of the barbers here are amazing. Anthony Looper is my favorite. He make my hair and beard dreams come true

Kameron Ko

I had Monet K. He is really good at what he does. He made me feel like a champ after getting my hair cut by him. Thank you Monet!