Reviews of Western Vista Federal Credit Union (Bank)

Jeremy Brown

This bank is a joke. I don't understand how you can utilize their online banking system and the transactions take up to 3-5 business days to go through. If you're in a pinch or need funds transferred immediately it will take 3-5 business days to process. Most banks will transfer the funds as soon as you press click. I am not impressed or pleased with how they do business and I'm shocked they can still operate or function as a "bank".

Lucas Hill

I do not recommend trusting this establishment with your money. They have screwed up multiple transactions of mine

angelea schelin

This place is a joke.

Rocky Mountain Property, LLC Ramos

Do not bank with Western Vista. Shady Practices. We refinanced a loan with Western Vista. Jennifer was AMAZING! They required us to open an account with them. Their account statements are only sent out every 3 months with those accounts. We received a statement 3/31. I planned to utilize the account but I never had the full account #. So when I went in to use the account, they had closed the account. I received a statement with a $0 balance in July. Laura the Branch Manager refused to refund my money. For any loan refinancing or Mortgage needs, go see Jennifer at Reliant Federal Credit Union. Jennifer no longer works at Western Vista. She really was AMAZING! I've banked with Reliant for over 20 yrs and thought I'd give Western Vista a 2nd chance from years ago. Now I know I really never will go back. Reliant has always bent over backwards for us.

Jeanene Mccarthy

DO NOT BANK WITH WESTERN VISTA. We noticed that they starting drafting $30 overdraft fees WITH MONEY STILL IN OUR ACCOUNT. Even after the first two our account was positive. We moved to Denver so called two different times and asked to get a call back , of course never got a call back and all we were told was they were not sure what happened. I go in today(mind you drove her from denver because we couldnt get any call back). There was a skinny, older blonde who first assisted me. She looked at the account and said "I'm just a loan officer, I dont know" .Then a heavy blonde lady came in to "assist" help which I'm surprised she even moved from her desk! She again was no help. They are rude and should be working at McDonalds. Please peope save yourselves and your hard earned money! DONT BANK HERE! This was the branch on outer drive.

Heidi schaible

Always a positive experience and friendly staff! I have been a member since 2011 and have never had a single issue!

Casey Hanson

They are unfriendly, unreliable and every time I go in its a completely new staff. I have had my card "compromised" repeatedly, always before a holiday. They are unapologetic and not helpful AT ALL. After banking there for 28 years, I'm done.

Alex Glover

Customer service sucks. They treat you pretty poorly here.

Mykel Sanner

THEY DON'T LET YOU WEAR HATS IN THEIR LOBBY?!?!?!?! Rude, uninterested staff that seem more to want to make your issue more difficult/impossible to solve instead of helping in any capacity. DO NOT USE.

Teresa Archuleta

Fantastic place to do business. They helped us buy our house and walked us through the whole process including building our credit to get the very best interest rate possible.

Nancy Pawlowski

Good service and helpful people. Been a member since 1996. Didn't like the distance they moved from near-downtown previous building. New building is nice. Have lobby hours that are great for people who have to work 8 to 5.