Reviews of US Bank - Downtown Branch (Bank)

Lenard Williamson

Paid a Cheyenne registered agent to get a bank account here. Had it for 1 week and they closed it because I was using a Wyoming registered agent address. At least they closed it fast so I wouldn't waste weeks linking up accounts.

Danika Stone

Long wait times and painful interactions with manager staff always.

Caitlin Micklich

Always have a long wait, waited at the drive threw for a half hour because they forgot to send me down my money and id will be finding a new bank after today

David Thiu

This is the first bank in Cheyenne that made me feel like a valued customer. Lisa, Holly and Patrick were very friendly, professional and courteous. When other bankers would have given up because it was too 'hard', Holly just kept pushing through till she got my account approved, even if it meant staying back after hours. I cannot thank her enough for her outstanding work. Not only was she able to get my account approved on the same day I walked in, but she also provided a debit card for me to use right away... P.S. Lisa is the new manager at the branch and Holly a Business Banker that was brought by Lisa from previous bank.

Dustin Swalla

I have had nothing but good luck with this bank branch! The staff is always very friendly and I have very seldom ever even had to stand in line to do anything in the lobby. I've also been a US bank member for almost 10 years and love their service over all. This branch is no exception, great service and a great staff!!