Reviews of Bank First (Bank)

Rick Yanda

As I write this, I sit in the drive-thru and am going on over ten minutes since I got here. An employee said to me and the lady in the car next to me, "Well-being with you shortly." After about twelve minutes, my receipt was returned to me for my deposit. The employee apologized and thanked me for you patience. At this location (Cedarburg), this has become the norm. It is often quicker to leave your car and enter the bank. The Mequon location rarely has this issue. When Bank First here in Cedarburg was Partnership Bank, we rarely had an issue. The employees were happier and the service was efficient. It felt like a small town bank. Now that Bank First has taken over, the employees seem overworked, unhappy, and the efficiency is gone. That is mainly the case here in Cedarburg and not in Mequon. One can only guess that there were cost-cutting measures after the takeover and that is the reason for the delays and lack of smiles these days. I'm not sure how much longer I will remain a customer if these conditions persist.

Peg Dienhart

Loved Partnership Bank. Nothing but problems since it merged/became Bank First.

Jeffrey Sergent

They are a great bank to work with for mortgages and small business loans. I have both through them and enjoy the personal experience through the process and after.