Reviews of Pioneer Community Bank (Bank)

Olivia Meadows

Extremely unscrupulous people. The bank teller screwed up and then tried to blame her mistake on me. I have never been treated so rudely... by anyone not just a bank, not even in fast food. The drive thru teller miscounted my wife’s money, giving us only half of the check we wanted cashed, and when we went into the bank to get an explanation about the missing money, she claimed to have “deposited the other half into my wife’s money into her checking account.” If this was the case, she should have given us a deposit slip for the money she put into the checking account AT THE DRIVE THRU. She did not. After 5 minutes of conversing about the situation a deposit slip “magically” appears with the missing money on it saying it’s in her bank account. I truly believe they were waiting for us to drive off and then either she (or the bank) intended to keep the money. I wouldn’t trust this bank to mange $.02... my wife no longer banks here and the president of the bank is HER COUSIN. Also if you look at the bank and it’s other locations - every review they have is 5 stars... You gotta ask yourself, would someone from such an institution rig google reviews to get more business?

Kelli Winters

I started a savings account at this bank in July 2017, as policy I was charged $1.00 to have a PIN number associated with my bank card mailed to my home. After a month of not receiving the PIN number I went to the bank and asked why. The teller was unsure but said she could order me another pin but would have to charge me $1.00. I said fine and thought that would be the end of it. By Sept when I had still not received a PIN number I went back to the bank and got the same answer, no one knew why I hadn’t gotten a PIN number but they happily charged me another $1.00 to send out for another one. November rolled around and guess what? Still no PIN number. I went to the bank and closed my account. The teller who closed my account was more than happy to assist me. She never bothered to ask why I was closing my account or if there was any problems that was causing me to close my account. This is the worst bank I have ever dealt with in my life!

Gerold Jako

Good people

randy mullins

Fantastic local bank with very personalized service. Have been banking here for 20 years and they take great care of all your banking needs

Anon WV

Great place to get a loan, most banks around Beckley have outlandish expectations to get loans for folks in this economy, it's nice to have at least one last bank that see's you as a person and not a $ sign

Donald Reed

Excellent Bank - true community bank in the coalfields of WV.