Reviews of Zions Bank North Salt Lake (Bank)

870 US-89, North Salt Lake, UT 84054, United States

Average Rating:

DESCRIPTION

We offer you all the reviews of real people like you who are buying the products and services of Zions Bank North Salt Lake (Bank) near to the state of Utah.

At the present this firm receives a rating of 4.0 stars out of 5 and the score is based on 2 reviews.

As you can see it reaches an feddbacks average is really high, but it is only based on few reviews, so you will understand that the rating is not too faithful.

As you know, we don't usually bother to write evaluations when they are correct and we usually do it only if we have had a problem or incidence...

This Bank corresponds to the category of Bank.

Where is Zions Bank North Salt Lake?

REVIEWS OF Zions Bank North Salt Lake IN Utah

Debate Mom Cindy Sidwell

I wish I could give 0 stars. I was with Zions Bank for 20 years. It was fine, at first, and then they would randomly freeze my account for weird reasons. Once, they froze my account because “they didn’t know my occupation.” With that, they also froze my 3 children’s accounts who were connected with mine, and being in college, we were all beyond frustrated that it took several days to unfreeze them. Right after that, my kids withdrew their money, but I still stayed for a while, dealing with the random freezing of the account, the extra fees they found they could add, etc. But when I tried to leave, I found that it was like trying to quit the mob...I went in, said I wanted to cut ties with Zions and close my accounts, thinking I was done now. 6 months later, I get calls from Zions that I’m past due on my line of credit. What??? I thought everything was closed, so I didn’t stop some auto payments (bc, silly me, I thought a closed account couldn’t be charged), so they kept just billing my line of credit. Argh. So, I’m angry now and frustrated. The fees have piled up and I now owe a large sum of money. But I just want out! I ask to talk to the manager at the North Salt Lake branch and the nice lady apologizes for the miscommunication, says that everything will be shut down, as soon as I pay the fees. I scrape up the money to pay, thinking I am now out of the Zion’s Bank mob. 6 months later the calls come again. They didn’t close down my account or my line of credit and allowed all sorts of fees and payments to go through that I thought were cancelled. AGAIN!!!!! I go talk to the assistant manager (the manager I spoke to before didn’t work there anymore and there had been 4 managers since then!). Angry, I asked, “How did this happen??? The manager assured me we were finished!!!!” He hemmed and hawed and said, “Sorry, but there’s nothing I can do.” He then went back and looked at the day I came in to make the big payment and close all accounts with them. Apparently, just after I made the payment, but before the manager had closed all the accounts, there was a fee applied to my account, which kept it active, for now I owed them more money, and it would not close. RUN AWAY FROM ZIONS NOW!!! They are very unethical and have charged me thousands in crazy fees and took no responsibility for their massive mistakes. The next bank I went to didn’t freeze my account when I went out of town, they texted me to make sure I approved of the charge, and off we went. Other banks can get it done so much better!

Jay Miller

I've had mixed experiences at this branch. Unfortunately there seems to be an undercurrent of not caring about the customer so much. Purely as a bank, I guess they do what I need, even if it with smirk

Mystina Slade

Very helpful.

Business Hours of Zions Bank North Salt Lake in Utah

SUNDAY
CLOSED
MONDAY
9AM–6PM
TUESDAY
9AM–6PM
WEDNESDAY
9AM–6PM
THURSDAY
9AM–6PM
FRIDAY
9AM–6PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Zions Bank North Salt Lake en Utah
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