Reviews of Oklahoma Fidelity Bank - Hefner (Bank)

Michael Osborn

Pros: - Integrates with the Intuit Mint app - Service representatives were friendly Cons: - Not a modern bank (internet banking is limited) - Did not receive a callback or email after speaking with support (this occurred multiple times) - Difficult to obtain information (website contains limited information on policies; must call support; may not receive information or callback from support) - Simple changes require written requests (prior servicer allowed such updates to be made via their website)

Lena Walker

Fast quality service with smiles.

Greg P. Stamm

This bank is absolutely horrible in how they treat their customers. I was with them for 17 years and the decided to let me go when someone compromised my account. Unless you want a call to come get your money and have no bank account within the hour, then I recommend you not bank with these individuals.

Kya Wiley

I would give 0 stars.

Brittany Ahmed

Pros: great account perks, fast mobile check deposite, app with several card control options including travel locations Cons: App seems to be down at least once per week, it seems; my debit card is frequently declined despite having plenty of funds in my account.. I was actually at a branch in OKC yesterday and the ATM declined my card yet again. I've used both the OKC and Wichita branches over the last 6 years (even living in Texas for 2 years of that) but unfortunately I will be closing my accounts with them, because the lack of reliability with my card is really irritating (and sometimes embarrassing)!