Reviews of UniBank (Bank)

49 Church St, Whitinsville, MA 01588

Average Rating:


We offer you the opinions of real people like you who purchased the products of UniBank (Bank) in Massachusetts area.

Right now this firm receives a score of 3.5 out of 5 and this score has been calculated on 15 reviews.

As you can read, the average score it has is positive, and it is based on a high number of reviews, so we can be pretty sure that the rating is quite reliable. If many people have bothered to rate when they are happy, is that it works.

You know that we do not usually bother to set opinions when these are good and we usually do it only if we have had a problem or incidence...

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REVIEWS OF UniBank IN Massachusetts

Peter Plumb

Nicole Lavoie

Horrible, bank else where. Hidden fees, unprofessional employees, made up rules. This bank is a joke. Jennifer the customer service specialist was horrible. Closed my account much happier at Santander.

Emma Thayer

they seem very nice and im sure all the employees are delightful.

Jason Johnson

Great staff. Friendly and low pressure

David Poulin

I'm done with this there small community attitude bank. They used be awesome, but as they keep growing and keep nickel and dime the consumer will all there fees. They claim they participate in the SUM network far as using a non UniBank ATM, but they do charge the consumer even though it says it on their website. So if you travel anywhere, no one can get cash out cause we all get charged a fee. UniBank shouldn't charge any fees if another back participate in the SUM network. Now I'm going with DCU, cause they are a credit union that saves the consumer the consumers money. They also helping with refinancing my car. A savings account that don't require a $250.00 minimum. My opinion UniBank is trying to be another big name bank like Bank Of America.

Jesse Marks

Non of them are friendly except mike the vp. None of them ever offer information to anything. Don’t waste your time.

Tom Google

Great bank. They are always there to help you when you walk in and there's free coffee. Bank manager Michael is always helpful. Previous manager Wendy was also always helpful. They must pay them well or something :-) Seriously, they are a cut above the other banks.

Dave Brunell

This is a great bank with a great manager, Mike Stone. I have done business with a lot of banks over the years and Unibank is by far the easiest bank to do business with.


I have banked with them all my life, great local bank!

Kevin Almeida

sorry for it being late i let it go bevcause town of ludlowneeded more money

Thomas M

The service from the tellers at the church street office have been far below average they make you feel like you are a burden on them when they make a mistake they tell you they will take care if it for you but never do on 11-19-2015 I made a deposit and they told me there would be a hold on it when I told them I don't have a hold on these checks she said she will have to check with the manager I told her I am on the list right there in the draw I ask her if she would fix it now while I am here she said well don't you have other things to do here I she will do that first I said OK and when she was done she said she will have the manager fix my check come to find out she never had the manager do it. Time to find a new people oriented bank this is only one of other issues I have had that wernt taken care if


I have never dealt with this bank and never will. They call my cell phone several times a month for well over 2 years now. They will not stop after repeated requests. When I call back and complain they claim they never called, yet when I answer the phone they clearly identify themselves. Apparently a bunch low paid workers who have no clue what they are doing. I would not trust people like this to handle my money.

Francine Smith

I transferred to Unibank because of poor service by the Bank Manager, and more and more, and higher and higher fees, at the Bank of America in Uxbridge a couple of years ago. Other than one minor hiccup, I find the Unibank personnel to be friendly and helpful. And, if you are a regular customer they really try hard to build a relationship with you. I even received a sympathy card from the tellers when my sister died one year ago, which was very much appreciated. Bet there isn't that personal touch at very many banks!

Lisa Ells

They have nice hours

David Thompson

We received a call and text, claiming suspected fraud from a charge, but I will not call an unknown number in a voicemail. Unfortunately, when we separately called all of the phone numbers we have for Unibank, no one answered. This is unsatisfactory customer service, especially for a banking institution that issues credit/debit cards. There should be 24/7 support for these cards, especially when you are going to call/text people after banking hours.

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