Reviews of Old National Bank (Bank)

Jim Bell

Called tonight after I received an automated call reporting fraudulent use of a debit card, the young lady took the opportunity to offer products for me to buy, and said that to get a new debit card in a rush would require a $35 fee. I think there are other opportunities in the area for my money

Tyler Marshall

THEY ARE FRAUDS. They rearrange your purchases to make it look like you overdraft 4 times vs 1 time in reality.

M Tierney

Zero stars. This bank can’t figure out a simple monthly reoccurring wire transfer. For three years prior to First National acquiring Klein Bank my monthly wire worked flawlessly, then First National acquires Klein and cancelled the wire without notice, they blamed it on the receiving bank, then they admitted that they no longer support the service. They then stated they would mail a check monthly, they sent the first check to my house and not the bank the check was to be sent to. They then apologized and said next months check would be mailed to the receiving bank, that didn’t happen either. Now they have asked me to come into the bank again to resolve. This has cost me hours and hours of my time and frustration. What an amateur hour bank. Moving all of my business out after 4 blatant errors and internal bank miscommunications within two months.

Ray Mikesell

Great place to banks. Small town service with city level capabilities. Loans, ATM, Savings, Checking and other services for both the person. On the street and that Business venture your kicking off.

Doug VanLester

Super place everyone are great

Taylor Trabant

They truly do work hard to know their customers! The staff is so friendly, you feel like family walking in!

Kahlie Kroells

I closed all of my accounts at this location over a month ago after the conversion and changed my two automatic payments to my new accounts at Wells Fargo that same day. I just recieved a notice saying they've contacted me several times about the "unsatisfactory status" of my account and that it has been closed and "information may have either been reported to a consumer reporting agency and or turned over to a collection agency. To open a new checking account in the future, you will first need to repay all overdraft balances." Pretty damn funny as I already closed my accounts and I did NOT receive any other notices about it. And, of course, "no one is able to help me at this time" with the number I was provided. This bank is seriously pathetic.

Nick Reynolds

They're always so friendly here!

Rachel

Not impressed with the switch from KleinBank to Old National. The online banking doesn't show you where your pending transactions are from. It takes 2-3 days to deposit a check. They charge you $10 to transfer money across accounts after 6 transfers. It took 2 months to get a new debit card. It isn't a good fit for us anymore. We will be switching banks at the end of the month. The people are still great because they were Klein employees. That's the only thing we will miss.

Briana A

Terrible bank. I miss Klein. Their system is incredibly slow and it takes forever to speak with someone when you call.

Brett Schwagel

I do not recommend this bank the people had very bad attitudes and won’t help me I have an account with them for chrissakes