Reviews of Fifth Third Bank & ATM (Bank)

Laporch

Use a different bank. 5/3 will just disappoint you over the years

Rodney Bakker

5/3rd branch in Carmel, IN has provided excellent service for me. They helped me with some tricky transactions when we were buying our house. FIVE STARS!!!

Thomas Rasinen

Fees...

Adam Clark

Usual

Tyron James

So i sent my women to cash some coins at the bank where they told her she can do it but she has to count them up her self in put them in the coin paper so they can be counted right. They lady told her she couldnt help her and to take the coin paper and count it yourself over by the seating area. Considering there were no customers at the time. Then there was another lady there. She could have helped her. I honestly like the bank but after this i think she will be going to another bank. Also because the lady told her to go to kroger and do it. She take a loss of 16.86 because the machine messed up there. All i have to say is do your job. Maybe you'll make someone day better.

Elizabeth hoopninja Walsh

sLOW!!!!!!!! Waited at drive thru with nobody in front of me for 37 minutes and I'm still waiting.....I hate this bank

B. K.

Understaffed at lunchtime when most people go. This is not my local branch and I was definitely treated differently than the “regulars”. I had to wait to see a banker for over an hour. And was never approached and told we will be with you soon or anything. Additionally I had a number of people get to “cut” in front of me. I seriously doubt they had appts as they were not announced as such. I only needed to complete a wire transfer of funds for a mortgage closing. I had all information ready. I usually recommend 53 to friends and family. NOT THIS BRANCH. Unless they know you and your local. If other branches are like this I will seriously consider moving my accounts and services elsewhere.

Angela Montes De Oca

Not the friendliest

Susan Fletcher

Everyone is friendly and there's always enough tellers working that no matter if your in drive through or going into the lobby your in and out quick!

April Bruick

FIND A DIFFERENT BRANCH TO DO BUSINESS WITH. We did a refi with 5/3rd through a different branch and had no problems. However, started using this one for day-to-day banking as it was close to home. They can handle doing basic deposits and withdrawals, but seem to struggle beyond that. I tried to open an HSA account at this branch, made and appointment ahead of time letting them know what I wanted to set up. I showed up on our scheduled day/time and they informed me they were unable to set up an HSA at the branch level - could’ve told me that over the phone to avoid a trip in. So I call the 5/3rd customer service line and they inform me I can’t set up an HSA over the phone I have to go into a local branch. Very frustrating. I also tried to get a renovation/construction loan from them and they informed me (after a few days of reserach) there wasn’t a product that would work for us. Knowing they were wrong, I contacted another bank and they were able to find a product and approve us for exactly what we wanted within 3 days. Maybe Fifth Third doesn’t offer a product in this space, but they should be more aware and knowledgeable of the industry. Save yourself the headache and use a different branch for banking needs.

Paulette Venhoff

WONDERFUL KIND PEOPLE

Kathia Walker

Don’t come here if you ever want to deposit/withdraw your money their atm is ALWAYS down.