Reviews of First Hawaiian Bank Kona Branch (Bank)

JJ

One of the more reliable banks in Hawaii.

Chris Carter

Nice bank. Yes you must walk up you can't drive up to use the ATM but Bank of Hawaii limits the withdrawal to $300 for their $3.25 fees. First Hawaiian let's you take out $500. A big deal if you need to pay $2500 for a SCUBA trip.

Tony Arcus

Great staff.

L Bianchi

What happened? The staff here used to be so nice and friendly. Went in today to take care of something since I’ve been out of state for a couple of years and no one had a smile, no polite greeting from staff and no goodbye or have a nice day or mahalo just “ you’re done”

Sas Ko

(Translated by Google) This bank exchanges euro notes in dollars, without any problems. The processing fee is $ 10. Very friendly staff. We were happy we could trade, maximum amount is $ 900 per person (Original) Diese Bank tauscht Euronoten in Dollar, ohne jegliche Probleme. Die Bearbeitungsgebühr beträgt 10 Dollar. Sehr freundliches Personal. Wir waren glücklich, dass wir tauschen konnten, maximaler Betrag sind 900 Dollar pro Person

Ginger Kaanapu

I like the First Hawaiian Bank of Kailua Kona, HI bcause w those ohana folks we feel a TRUE CONECTTION!

Joshua Ranis-Alameda

Worst bank I have ever banked at. Terriable customer service. Wait time 30 to 45 min on the phone. Finally get someone on the phone then they don't know what to do always transfering calls to someone else. Sercurity hold was placed on my debit cards could not get verified due to no supervisor on duty but yet the agent just verified with a supervisor. To talk to a supervisor you need to wait 24-48 hours for a call back which mean you won't have access to your funds until then. If your looking for a bank don't look here start with Bank of Hawaii the better bank, the best bank.

Scott Conway

Good bank like all first Hawaiian banks and friendly staff. They have all the banking services you might need. Closes at 4pm so don't be late.

Digital Asset TV

30 minute wait on the phones American Savings Bank is so much better!

zane buniel

This bank should have been dissolved during the financial crisis. Absolutely pathetic. When using the outside ATM for a deposit you must wait until the check clears in Ohau First Hawaiian. This process could take as long as a week and in some cases longer maybe 10 working day. Imagine walking in you see 6 persons behind the counter and only two windows open. Not once, not twice, numerous times. I will continue to bank through the mainland which has worked fine. But the locals will not cash or take a personal check. They will be more than happy to take your ATM.... or your COSTCO credit card. As they say here in the Islands Aloha First Hawaiian. I would have given them a zero but ..... like most of their services it's not offered. As far as the staff goes they are fine, but I'm not there to make friends I'm there for business purposes.