Reviews of Bank of Hawaii (Bank)

4480 Kapolei Pkwy #700, Kapolei, HI 96707 Located in: Kapolei Commons

Average Rating:


We have all the reviews of people who use the services and products of Bank of Hawaii (Bank) in the state of Hawaii.

At this moment this business receives a score of 3.6 out of 5 and this rating was based on 7 reviews.

As you can see it has an average rating is really good, and it's based on an average of opinions, so the evaluation is more or less accurate, although it does not have a elevated quantity of assessments to give it full reliability.

You know that we do not usually bother to put scores when they are positive and we usually do it only if we have had a problem or issue...

This Bank belongs to the category of Bank.

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REVIEWS OF Bank of Hawaii IN Hawaii

Stacey White ID and my debit card and still need the last four of my social huh? Is that standard? Or just based on how people look? I feel yucky


Quu Quu

Came in asking for an old style 100 dollar bill for my collection. She was very sweet and gave me one. What more can you ask. You definitely don't get this kind of service back in Minnesota.

Taylor Haas

Chalette Hodge

The management and staff are kind and friendly.


Chuck Ody

Jacob Simons

Great branch and friendly staff. The manger Lisa is always available with a smile and ready to serve.

Kai Love

the hours is convenient...


Ace Boyd

Juliemay was a breath of fresh air. My employer recommended that I go to her with some financial difficulties I was struggling with and did not know what to do. In a matter of minutes she had a solution and was putting it into motion. I was thrilled and couldnt believe it. Professional and made me feel like we were old friends. Absolutely the best banking experience in Maui. The rest of the staff there has been wonderful as well. I would recommend anyone to this bank and especially the branch in Kahana. MAHALO!


Asked if they could do notary service and lady at the counter went to get the notary person, she asked who was asking for a notary, came out of her cubical to look and said "ummmmm just tell him go to the bank across the street" very unprofessional, I could hear them talking behind her cubicle and the lady who was at the counter was telling her "it's up to you if you wanna do it"

arts and crafts made by hand

Your online hours say you're open on Sunday, so we drove down here, but it's closed. Please change your online information to reflect correct hours. I was excited you had opened on Sundays, but obviously it is incorrect. :-( Otherwise...good branch..lines are usually long though so give yourself time.

David Cheu


*Lisa Francis is ABSOLUTELY AMAZING! She always has a smile, is extremely efficient while also being both friendly & professional. I appreciate all your years of assistance- you make a quick stop at the bank a special occasion. :)

codeh d

I'm not surprised this place has such a low rating. Poor customer service. I do whatever I can to use only the ATM outside of this location. I've been using this same branch of this bank for 4 years and they still ask me for my ID to deposit funds with a fully completed deposit slip and cash. If that's a policy or something its the most ridiculous one I've ever encountered.

Christopher Stanton

Business Hours of Bank of Hawaii in Hawaii



Bank of Hawaii en Hawaii
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