Reviews of Wells Fargo Bank (Bank)

Alex Hood

Worst customer service ever

Touseef Syed

Friendly environment.

Alan Daniel

Tried to deposit cash into my wife's checking account . Teller informed me she could not take a cash deposit because I didn't have her id. It's funny that the ATM didn't complain about the same cash. Just another reason why I changed banks.

Jo James

Bad business practices

andre leonard

Closed account without notice bad money practices and lots of fees.

Adam Taylor

Both ATMs were not working. Went inside 5 people were standing doing nothing and looking at me like I was an idiot. Both tellers were on their phones like it was their lunch break. I was in the “wrong line” so the lady ignored me but someone else walked in and she acknowledged them instead so I left.

Chris Garrett

Customer service is always so friendly

Dashonda Moore

This bank is one of the worst well fargo banks I have ever had to go to... You will be there for hours with no one in line... And no will help you.. Even if they have no customers..The business line is so slow .. The other tellers will not help...Currently standing in line for my job for 20 mins nobody has asked to help me ... 3 people just walked in the door... They pretend like they didnt even see me... Start helping them..If it wasn't for my job i swear this would not be the bank i would come to...you guys got to do better.. You are here to help all customers..

Calvin Williams

As I came thru the door, I was greeted with great service. I lost my debit card and Sheila R. and Kim P. were tremendously helpful to me. Thanks so much.

Elliott Marsh

One of the most inefficient banking locations I’ve ever encountered. 3 tellers and 3 people standing around, acting as if a concierge is of any good when the line is backed up to the front door.

Chase Gray

Horrible service from staff and management

Alicia Shah

They act a little snobby there, not all of them, but enough for me to not go except on Saturdays and ONLY if i really got to. Also, i run a business and 1 time i went to get a bunch of rolled coins. Once given to me, there was NO way i could carry all them rolled coins and 5s, 1s, 10s, etc without something to put them in. But, the teller looked at me, waiting for me to collect and go.. when i asked for something to put them in i got looked at funny and she said they had nothing to put them in and thought i brought something to put them in. This was all last second for me, i didn't know i needed all that till i got a call from an employee of mine... so, after explaining how the NICE ladies at the other branch usually give me an empty coin box to use, magically she came up with an empty penny box. But, also didn't bother to help me fill it up either. The branch one jefferson street is so much better!! Love the ladies over there! They do EVERYTHING they can to make life so much easier on me, while wearing a REAL smile on their faces! Too bad i got to go today... they really should open the jefferson branch on Saturdays, might get a little more business... just sayin...

Melinda Roycroft

Friendly and very helpful

William Brooks

Call the bank , introduced myself, indicated that I had a checking account with the bank and was interested in a small loan $5000+ for twelve months. Girl said well we would have to run a credit check and interest would be between 9.9% and 22%. You would think that they might would check to see how much money I had in their bank, what my current credit rating was (they provide this monthly to me) and even see what they could do to make this a painless procedure?? No, cut and dried!! Will be moving my account to another bank as soon as I can.

Rachel Ellen

Not good, competent, or quick service.

Joe Mallory

We have had trouble several times just trying to deposit checks into our checking account! It seems one particular teller in the drive through is responsible for this! If we where going to cash a check written to us and keep the money I could see a little more but going into our checking account I donot understand! It has got to the point we are going to another bank after 20 years with ya'll!

Angela Shaw

It's sad you have to get a money order to put money and someone's bank account. What if you're not close to somewhere to get a money

mohammad ahmad

Great customer service!!!!