Reviews of Fidelity Bank, a Division of Ameris Bank (Bank)

Toni Topper

My debit card was being used for unauthorized purchases and I went to the bank and they immediately took care to stop more charges being made. This problem should be resolved in 7 days. And I'm still able to use my account. The employees are exceptionally helpful with any of my needs. They always know my name when I visit the branch which makes me feel like a valued customer.

Darryl Gower

Lauren , Amber and all the wonderful ladies at the baynard park location make the banking experience a fun one.. I enjoy going in when i can. It is nice to have a bank that still treats the customer as a friend and family member. Highly recommend Fidelity at Baynard Park..

Brian Harmon

New Manager has zero Customer Service Skills. I have been a customer for 5 plus years and really miss Jennifer, Carrie and Jackie. New manager Lisa needs some education on customer service. I will no longer do business with Fidelity Bank!

RACHEL GUFFEY

I drive out of my way just to go to the baymeadows branch. The newer employees are just not invested with the customers like when Jennifer, Jackie, Linda, Carmella, and Carrie were there. :(

Beth Ellis

We LOVE the customer service at Fidelity!! They ROCK!

Jose Delgado

Feel good bank where everyone goes out of their way to help.

christine hong

My family and I have had a bank account with this branch for almost ten years. When we walk into the building and they recognize who we are; they greet us by our names typically with a cheerful hello! They always have fresh coffee and snacks available. A few days ago, I had a, more than usual, pleasant experience. My husband had handed me a bundle of cash with a deposit slip already written. I went to deposit the money and the bank teller, Nancy, took my deposit and counted that there was a hundred dollars more in the bundle than written on my bank deposit slip. She told me that my husband most likely miscounted because all of the bills were like brand new. It was more than reassuring to be serviced by such nice people. A few days later my son opened a new checking account with them, it was totally free except they charge money to order checks. One thing that I did find bad was they do not have a checking account with free checking and a free safety box for an advance checking account. I do highly recommend this branch if you are looking for a new bank.

Cassandra Rusticus

That have a coin machine that doesn't take a percentage of your money! So awesome!

Jennifer Bauer-Lyons

I love working with Kristina at Fidelity Bank - she is very attentive, knowledgeable, and organized.

Ron LaSocha

Entire staff very warm, friendly, and greet you as you walk in the door. Kristina, Branch Manager, was awesome to work with. Very informative and knowledgeable to meet your banking needs.

jerry poole

The experience at this bank is second to none. The warm greetings and the professionalism just cannot be matched at the other institutions that i have dealt with. The branch Manager is (5) star not to mention her employs. Just a class group. Keep up the great work!

bj james

Very happy with the Newnan Bank of GA when we moved to GA. After my husband died and the bank became Fidelity, and I returned to FL., I was concerned.but......Mrs Hajzak has been so wonderful to me, (as was the staff), I decided to keep my accounts with the bank. I have accounts at a few banks, (Pen Fed, Chase, & Synchmony) but I have no intention of leaving Newnan branch of Fidelity Bank as long as they remain so special. My hat is off to Mrs Hajzak and the staff. Barbara J. James

Julie McMillan

If you want personalized banking built on relationships this branch is the way to go! Jennifer Sickler is always willing to go above and beyond to help in any way possible. So refreshing to have a bank that looks after it's customers!