We've got all the feddbacks of real people who know the products and services of The Cheesecake Factory (Bakery) in Virginia.
At the present this business receives a rating of 4.2 out of 5 and this rating was based on 1283 reviews.
As you can read, it reaches an feddbacks average is quite high, and it's founded on a large number of reviews, so we can say that the assessment is quite accurate. If many people have bothered to value when they've done well, it works.
You know that we do not usually bother to write reviews when they are good and we usually do it only if we have had a problem or incidence...
This Bakery belongs to the category of Restaurant.
I enjoyed my experience there. I'm from out of town and this was a special treat. The only thing to improve upon, the lighting was too dark. Very hard to read the menu.
Convenient location, near the highway (I-495), many choices on the menu. If you park on the top level of the garage, the entrance is on the left of the connecting bridge, go in the dedicated elevator, up to the 3rd floor, that will take you right inside Cheesecake Factory. If you park in the lower level away from the sun/rain/snow, walk in the mall and take the escalators to the 3rd floor to get to the restaurant.
Often a choice for family celebrations. Famous for a variety of rich cheesecakes. We often share 2 or even 3 on 1 dessert. We can always order more. The meals and service is always exceptional.
Food Just not There :( Service was excellent, that's the reason for 2 stars. We ordered a Parmesan Crusted Chicken. It was dry, overcooked (hence texture of chicken was like eating soft cardboard) and a tad greasy. No flavor whatsoever. I was expecting a BANG in flavors, all I got was "Baby" from Justin Bieber, BORING!!! The cooked spinach was much better than chicken go figure. Lol. The whole grain bread was also good. Very disappointed with The Cheesecake Factory. If this food were in a court room it would definitely be found guilty in the first degree of taste and quality homicide. We will soon be doing these critiques on YouTube... SEE YOU THEN....
Food has improved over the years and menu items have increased considerably. There is also a separate menu for those counting calories. And, of course, the cheescake selections are abundant and delicious!
My go to spot. Nothing has changed. Always the best.
Food is okay but the wait and the service is not too great. Considering the prices that they charge!
Food took to long more than 25 minutes for and appetizer
Such a great quality food, I highly recommend the Chipotle pasta, one of the best pasta ever tasted, and I'm a pasta man btw. Excellent place with great access, great prices and the host were very kindly. I would return without hesitate
Food tastes great but for reason the penne pasta is cold even after I asked for a reheat. Staff is very friendly though.
Always a decent experience with good food. Wait staff is great.
Went for just desert, the cheese cake was great.
Great food, especially cheesecake. Everyone is friendly and the restraunt is filled with cool designs.
Fantastic family restaurant. Strongly recommend sharing salads. S'mores cheesecake my absolute favorite
Cheesecake Factory in Tysons corner everything was excellent.
Good place to be with best friends. Quiet and nice food plus god services.
Great Food but slow service for Bog Parties
Love the cheesecake most of the other food is pretty decent too.
Everything was great but it was to dark inside I would've loved to see my food
Didn't have to wait long for a table, food was good and didn't take long. Service was decent as well. We'll be back soon!
The outstanding service and food. Attentive waiter.
Nice food and service
Great place for birthday dinners. Family and kids friendly. Great food and good service.
Monique , our waitress, made our meal a huge success. My son Aidan and I , thoroughly enjoyed the food and atmosphere. The Galleria Tysons 2 location, is one of the best I've been to. Ty for a great meal!
I hate this place. They mistook me for a little kid even though I am 5’ 6”! I am 13 years old, and I ordered a Diet Coke. They gave me a KIDS cup! I am 13 years old! I can drink out of a real cup! Then I noticed that it took me an hour just to get a tiny bit of bread. IT WAS CUT INTO BITE SIZED PIECES LIKE A 2 YEAR OLD WAS EATING IT! It took me forever just to get my food. I ordered spaghetti and meatballs, and IT HAD TINY BITS OF POTATOES IN IT THAT I DID NOT ORDER!!! I kind of felt sick that night. then the reason it took forever is because our waiter was playing a game on his phone. My mom payed and I know I’m never going back there ever again! DO NOT GO THERE!
It was so wonderful experience and the staff was so welcoming and helpful. Great customer service
Yadira's service was exceptional. Imposible burgers are fantastic I love this place
First time at The Cheesecake Factory. Very good food and great service.
Service here by Derrick was superb! Very knowledgeable. Very friendly. Awesome awesome service with a smile! Thanks so much!
Huge menu with variety of choices. They are very accommodating for whatever you need. Nice ambience and mix between casual and dress. Good value too. My go to place!
We stopped in for dinner on our way to Florida. Place was empty, waited kept passing by and no one came up to us to take our order, not even a drink. We waited 15 minutes, got up and left. Place had 2 other tables with people and the rest of the place was empty. Wonder if they were busy how long we would wait.
Excellent food but the service very slow
Good food.great portion sizes for sharing. Excellent service.
So many options not enough stomachs to try them all. if you're anything like me having too many options may cause anxiety however the cheesecake factory has an abundance of food options and they all seem to be good somehow. I stick to the same meal and coincidentally enough I never actually get cheesecake while I'm here. I get the bang bang chicken and shrimp. I asked for a spicy but it's never spice in there for me so I always get a side of a some spicy sauce. overall the food is good and make it quick wide range of desserts so I'm sure they have an option for everybody.
We should of know it was going to be a bad experience with the first mistake. We ordered the factory nachos and received cheese nachos (got it fixed). I received my dinner and found a long nasty hair in my food, sent it back and didn't want a replacement (grossed me out). Received our check and was charged for cheese nachos and factory nachos. Horrible experience!
Portion sizes are huge. One entree for two works for us. Usually has significant wait times. Otherwise it's above average quality food. Of course they have wonderful cheesecake.
Excellent appetizers and dinner and cheesecake!! Highly recommended!
It's all about the cheesecake which was fabulous. Trying to try one of each flavor.
It's a cheesecake factory that conforms to the norm. Nothing special or unique about this location. Basically, if you are a fan of cheesecake factory in other locations, expect the same.
Missing Chris outrageous cheesecake
Because they were very attentive with me, especially our waiter Pedro!
The food n ambience was great. The server did not speak fluent English thus making it a little hard to communicate
Soda spilled all over my back. Very poor service. Our server started out strongly but as the 2 hour lunch (not by our choice) for 6 progressed it became apparent our server was not as customer focused as he sold himself to be. It took forever for our orders to be placed, then way too long for the food to arrive at our table, but what really took a long time was getting our check. It took 30 minutes to receive our bills (that were not divided out by couples as requested from the start; this led to another 10 minute wait to receive the bills as requested. During this time a server carrying a tray of cold drinks (not sure if they were freshly poured or used) proceeded to clumsily drop the entire tray behind me sending cold soda cascading down my back along with a lake of soda and ice at my feet. He apologized and while I sat there drenched and surrounded by a wet floor it took 5 minutes for him to return and hand me a linen napkin and a small stack of papers napkins. NO OTHER assistance was offered. No staff offered to help or ask how I was. My server never even acknowledged the incident. I did make a manager aware of this when leaving. She refunded the cost of my meal. Gee thanks. This restaurant will not see my return. I can take high prices and less than great food but don't expect me to be okay with crummy customer service!!!!
The place is nice and the food was really good. I had a steak and my wife had the parmesan chicken. We thought the chicken was better. The service was good but it was around the end of their shift so they was in a hurry. Overall, we liked it and would recommend it
Located at Tyson's Corner, the Cheesecake Factory here is spacious, great service, and an excellent ambiance for entertaining a party, going out with friends, or even a birthday party for families. The food and drink here is 5 star with a very wide variety of choices for you to choose from. The waitresses and waiters are personable and attentive, even with handling large party too!!!
Great Cake in my Belly
Let me first start with the menu, it is quite extensive, I always have to flip through from beginning to end at least 4 times before I can decide. (I know, I’m very indecisive, lol)...This time, I settled on the chicken and shrimp gumbo and a small house salad with ranch dressing added on the side. Wash it down with a Long Island with pineapple instead of coke (ok two long islands
Cheesecake is excellent but very expensive 8.00 for one slice
Excellent service ever
Good food but pricey
This is one of the go to places when we cant decide what to eat. They have a large menu with a variety of flavors. The brunch menu is solid, they have all the popular dishes available. Some dinner menu items are surprisingly good. I would recommend the grilled fish tacos, huevos rancheros, jambalaya. The desserts are amazing. They have a huge selection of different cheesecakes. They are rich and decadent, a real treat. Even the table bread is good (my favorite is the brown bread). The service can be slow at times, but overall for such a large scale restaurant that is one of the few places that will take large groups, they do really well despite how busy they are. I will continue eating here for sure.
The only reason I’m giving two stars is because service was great but the grilled salmon was bad as in it was rotten
Excellent atmosphere and friendly service, real good food....
Had a nice family evening. Great food.
I have tried to become a fan but I can't. The menu is too big to make all the items well. I can't say that I rave about anything on the menu but I won't rule out going again.
Good, consistent lunch and dinner. Service varies but is always adequate and sometimes amazing. Lots of food and options.
great food as always.
The extensive, unique, and varied menu speaks for itself and the atmosphere is warm and inviting. Love this place.
I'm satisfied with the food service. It was delicious
Nice salmon. But it was not well done even though I had explicitly requested for it.
Friendly staff, large selection and portions and tasty cheesecake for dessert.
Great restuarant. Ideal for celebrating with family, friends or special occasions. Great wait staff. Generous portions and always delicious. Oh..and of course great Cheesecake!
Good service even with a party of 15. Food was... okay I guess. Large portions are the only reason to justify their prices for food that tastes subpar at best.
I exspect all the cheesecake factories to be run as this one is, great staff and food is always done right
Great place to celebrate mother's day!!
Great food. Excellent service.
Not very gd. Our server Jermaine was not at all concerned about how we were.He took our order and another person brought out the food but he NEVER came back to the table to see if wr needed anything not one time!!. We had to ask for two slicesvof cheesecake to go and we had to wait on a receipt his acuse was he was totally up his other tables. We come their when I have a doctor appts.but u know that won't happen again.I go back to Clarendon and FairOaks. He missed out beacause I am a very gd tipper!!
Large portions at a decent price. Take the cheesecake to go for a late night snack!
The service was quick. I didnt have to wait to be seated. The food was really good
Food was great as it always at any Cheesecake Factory. What really gave this 5 stars was the overall service, from the time we entered until we left.
I really enjoyed the Cuban sandwich and the service was nice quick and easy. It wasn't too loud either, we were able to conversate well. which was very refreshing bring a big change restaurant.
Nice place with great Latin music
Fast and clean. Food was great
Best Cuban sandwich ever!
Omg the lemon cheesecake is incredible
Dependable venue to get American dining fare. Derek was our server today, great guy. Portion sizes are large. Food is on the higher sodium side but it's to be expected.
Food is never bad here but nothing spectacular. Service was subpar - our server took almost 10 minutes after being seated to even greet us or bring us water. Our black coffee and latte also came to us luke warm. Our server apologized and told us he would go "warm them up". I told him, I hope you don't plan on just sticking those in the microwave. I've typically had better service and quality at the Fair Oaks Cheesecake Factory.
Really good food. The cheesecakes are amazing, of course. However, it's a very expensive place. Recommended for special occasions.
Pretty good for Cheescake Factory. This place is usually louder those than other ones. Only thing I don't like is they want to stick me in a tiny table on top of others and they give me that look when I tell them I'm not sitting on top of other people.
Got take out cheesecake after a long day. The s'mores cheesecake was amazing!
Great atmosphere and delicious food. My husband and I went on a Saturday at 11am and we were seated right away.
One of my favorite places for delicious food. Just had a small group lunch. There are so many choices and you can make some special requests if you have food restrictions. Bread and butter is plentiful. Food is slightly expensive but portions are big. I usually am too full to get any dessert but there are many choices there too. I'm not sure if they have any zero sugar choices Btw there is parking but finding a spot close to the restaurant at lunch is impossible during this time of year.
Food is good if you take the time to educate yourself and make sure you don't over due it on insane amount of calories. The wait can be long for pick up but the staff is always friendly
Enjoyed the steak medallions. Lower calorie, well portioned, and very tasty. Service was good - unobtrusive, which was perfect since I was catching up with old friends.
Great location to stop by and get some real food late in the day! Came here an hour before they were closing and the staff was friendly and helpful! Got the shrimp pasta.
today I went to this establishment to enjoy lunch with my husband. He ordered the Louisiana chicken...the plate was plentiful with noodles and four small pieces of chicken.. My husband made a comment “This is it?” the server who brought out the food said what do you mean that’s it.. my husband said I usually get more chicken then this they guy counted the chicken and said you have 4 pieces what’s wrong..my husband who was determined to not mess up our lunch date let it go...shortly after we finished our meals I ordered the chocolate chip cheese cake...I took it home because I was full from my meal. Once I got home I wanted to enjoy my desert. The issue was the fact that the cheesecake had WALNIUT in which I am allergic to...so I called the establishment and was directed to a manager. I spoke with her and explained my situation and she told me well it says there are nuts in it and it was on the menu...no remorse no concern... I had to get to the urgent care for medical attention! This is a nice restaurant but the service is going down drastically
They’ve got something for everyone
Amazing food great service. Our food came out timely the server was all smiles. Loved everything
We went here to celebrate my husband’s birthday. We are happy with everything. Food is high in calories, but really tasty. Definitely recommend going there!!!
Great food with a large selection. The ahi tuna poké bowl was good but had too much rice in my opinion. The lettuce wraps were great!
Love the food Gret service cline and gert customer service i do love going agine
Great food and filling while still having an economical price. Our server, Jonathan was nice and helped us get refills and customize our orders. We had the Korean BBQ Cauliflower, Crispy Brussel Sprouts, Chicken Sandwich, Margherita pizza, and Avocado Rolls. All were great and the Chicken Sandwich was good (according to my friend who had it) 5/5, would definitely recommend to anyone in the area.
Great atmosphere, food and service.
It has something for everyone and the food is pretty good. The service is friendly and fast. That being said, it is not my favorite place. It's loud in every location I have ever been in. They sit you super close to other groups to get as many customers in at a time as they can.
Food was good; service could have been better. We had a party of ten with one waiter. Restaurant staff didn't wait wait in us promptly. We wait about 20 mins and we asked for waters and bread. Saw Patrick Ewing there. Was disappointed in service for amount we paid.
Overpriced, dirty, way too dark, and freezing cold. On a 90+ degree day. Where to start? The food has gone downhill in every way: the sliders were served on soggy buns, the tomatoes on our side salad were not quite ripe, the ice tea was mostly sugar and water (no tea), and the prices, I mean come on...$5.95 for a lemonade? $13 for mediocre soggy sliders. We sat by a large window but could see nothing out of it due to the condensation on it because it must have been 65 degrees inside. And 95 outside. Oh and the dirty: there was something weird on the table as you ran your hand over it. The guy bussing the tables had a rag to wipe the tables that was the dirtiest I’ve ever seen! Luckily for them they can hide more grunge with their dim lighting. +1 star for the pretty good service. But not going back anytime soon.
Delicious food and good atmosphere
Great service, fast and always on point with orders.
Maybe it is just tonight but it's loud and quite uncomfortable. The music was loud so the guests' volumes competed with the music which made the atmosphere even louder. The resulting noise made for less enjoyable dining experience. The cheesecake is scrumptious as expected. Cheesecake Factory has always been a family favorite and we plan on dining here again I just hope that next time it's not as loud.
Good food and atmosphere!
Always love this spot.... Chicken Jambalaya always hits the spot with their legendary bread basket.... Yummm
Love the food specially Chinese chicken salad
Always too much delicious food for one person but they keep me coming back for more!
Excellent food and a wonderful staff
Good service. Food was okay. There is room for improvement. It was 2pm and they weren't busy. The pumpkin cheesecake was perfect. The chicken fettichini was not hot and it was kinda bland. The pizza was over cooked. The men's bathroom was pretty dirty which l reported. Need better quality care. The chicken and biscuits dinner was a perfect 5 star. Room for lots of improvement.
Great food, as always. The Cheesecake Factory inside the mall gets a lot of traffic so expect delays in your seating towards dinner time. Once you get seated you're greeted with a book, not a menu! I highly suggest getting the Buffalo Blasts as your appetizer and the Crusted Chicken Romano as your main entree. Our favorite place to get away from the kids and enjoy an adult dinner!
A horrible experience. The waitress did not want to be there. She was not attentive. The food took a very very long time to come out. Almost an hour for the appetizer. Not all the food was hot. A rubber band was found in the rice. The manager did take care of us but it was still a bad experience
Bring your date here if you plan on marrying that person someday. The atmosphere is romantic and the service is awesome
Good food, good company, noisy but so we're we
Wonderful taste of the Davanci Pasta and the waiter is hospitable.
Good service with smile
I always enjoy my experience at the Cheesecake Factory.
The food is always delicious, and while I can complain they have too many options - it's always fantastic for my very picky family. That said, when you wait over 20 minutes for bread and food takes another 20... just admit that you forgot to get to us rather than say you were out of bread, lol.
Endless choices on the menu, but all seemed overpriced for the quantity. Go to founding farmers to pay the same amount and get 1000 times better quality and service.
Noisy, mediocre food. Indifferent waiter. Cheesecake slices were soooo small for the price. Won't return.
Kids menu item - Flatbread Pizza is large. Pictured is the lunch size portion of roast beef, which is also very good and filling. Also pictured is the dinner size Orange Chicken (similar to Asian orange chicken), which is enough for 2 people. There was no wait on Saturday around 2pm for a group of 6 people, and the kids slider with fries. Milkshakes are $8 and are great, they will spoil your dessert. The cheesecakes are always a pleasure to share amongst 2-3 people, but have very high calorie content! Best to park downstairs near Labenese Taverna as the Galleria parking lot upstairs always get full. The restaurant is located on the 3rd level, next to escalators.
Carter was an excellent server. The food and customer service was amazing as usual!
Food was great. I personally think it was a little too dark in the restaurant that it was a little bit hard reading the menu.
We go here very often. Love the roasted artichokes
I ordered a Marker's Mark Mule ( that's a Moscow Mule with Marker's Mark instead of vodka) and the waiter brought me a glass of Marker's Mark instead. I was under a time constraint and the waiter had a difficult time locating his manager so that he could remove the drink from our bill. I was a little frustrated because they didn't know how to make the drink and because it took so long to settle the bill.
Good food and service. Weekend brunch is what draws me in (fried chicken and waffles benedict). Only complaint is that because of the location it can get very busy, and refills/wait times/anything you'd expect with more people suffer. But that's to be expected at a busy place.
Waitress didn't come with request after several times. She also didn't put spoons or forks in the to go bag for cheesecake that we ordered as we were about to get the check. Otherwise a nice meal and a nice friendly waitress.
Food was excellent. Service wasn't as good as we've gotten at other cheesecake locations. Arlington and Potomac mills have probably been my two favorites along with Arundel mills.
We went to this location on Mother’s day to eat lunch with the family. The wait is not that bad, even though it was really busy. My husband ordered steak with side of spinach. The spinach has a “plastic” !!! We took a picture of the plastic. Which means they are not using fresh spinach or how come the chef, didn’t notice the plastic to be cooked and served! So dissapointing.
Great Service overall. Love the location
We visited this Cheesecake Factory while my youngest was in the D.C. are for medical reasons. It was a nice treat to try and take kinds off of the bad things happening. My child was emotional over the days events and our server was absolutely incredible, making sure my child was happy and laughing by the end of dinner. The food is always great and the cheesecake is always perfect!
Good service and food was delicious!
Food is really good. Good about for the price. Only problem, service is slow.
Great food. Great service
Order here a lot, and they keep missing items they advertise on the menu. Like... crispy onions on the steak tacos, or grilled onions on the sliders. I have to turn around and keep coming back. Too many times forces my hand at a poor review.
Lovely ambience. Food delicious, waiter patient and gave excellent service. Most delicious cheesecake too!
We are frequent diners at The Cheesecake Factory but this visit was not enjoyable. Our server, Chanel, did not make the experience a great one. She wasn't very attentive while serving us. We had to ask for drink refills. Seems like she didn't want to be there. The last worst mistake was that we ordered a slice of Lemon Raspberry cheesecake to go and we're given something totally different. The cheesecake we were given was broken and not served properly. Unfortunately we didn't verify it before leaving the restaurant because we've never had issues before. She didn't even include any silverware. I left minimal tip because she did serve us but honestly she didn't really deserve even that. If you are going to this location, avoid Chanel.
Drinks werent good... food came incorrectly. Hot tea was good.
Always one of my most favourite places to dine. The quality is superb and the food exceptionally good!
Went there to celebrate my friend's birthday, and they didn't disappoint. Reminds me of how much I love Cheesecake Factory and their interactive staff.
Our server was great with the kids, service was awesome, food was excellent
So much choice, try to keep some appetite for dessert
Amazing as always! The chicken Madeira is so good!
I have been to all of the Cheesecake Factory’s in the DMV, and this one is by far the best. The food and customer service is outstanding.
Only the desserts are good. Rest is nothing special. Not worth the price. Big portions.
Omg, death by carbs, burger with Mac & cheese, cheesecake with red velvet cake
The server did a wonderful job. She was quick and professional.
Horrible hamburger. Ground beef was 50% meat 50% fat. At the first bite, my mouth was full of solid grease; if there iwas any good spice, it was lost between the big amount of fat. It was my fault, since I did not ask for the percentage of fat in the ground beef. I just expected that a 15 dollars hamburger, at least should be 90-93% meat-7-10% fat. Cheescake Factory at the mall on International Drive, McLean VA is not the best choice. If you want to clean fat tissue between your teeth, go there. Poor employees that have to deal with customers, when serving that horrible food. Architecture and decoration of the place was beautiful. Personnel was excellent. Food was close to garbage.
Good food. Great service
So after striking out 2 times in 2 days I trusted my instincts and went to something familiar. I am staying across the street at a hotel and well this is actually a close walk right out the back patio and down to the light. I have been to several cheesecake factories and I am a creature of habit. I always order the burrito. I also find the bread is addicting. It was consistent just like the service. I will warn you this is located on the 3rd floor but it has an elevator to get to it from the parking lot. The best thing I enjoy about cheesecake factory is the FAKE Birthdays. Yes it never fails always 5 to 10 of them during the dinner extravaganza the best part is the people getting upset when they realize they have to pay for the cheesecake LOL I mean come on did you really think it was going to be free and then to watch the awkward spectacle of 8 people double dipping on one slice is just too much. I will enjoy it on my own. Thanks. And all of the people claiming they waited hours to get in I say BS keep that pipe dream to yourself. But really try the different cheesecakes.
We went for Sunday brunch. Food was good, prices were reasonable. Service seemed a bit slow.
As always a great experience!
The main course was good; but the dessert was very sweet.
For what it's worth this luxury buffet was really good and our server, Ruler was outstanding and very accommodating. this Tysons corner location can get busy but the food has always been great.
Love the restaurant! The variety of eating and dining options is incredible!! Great cheesecake flavor my favorite, Tiramisu, chocolate and all the berry flavors.
Great meal and awesome service from Toni and server staff, who all went the extra mile to make our Sunday family dinner fun and special. I love this location the best for great consistent service every time.
Great service, we did not wait long for a party of 7 and the food was prepared fast and it was delicious. This was the one inside the mall in the second floor. The restrooms are always clean in this location and the elevators leading to parking lot is always clean too. We love this location of cheesecake factory. I wish we lived closer to it and went there more often.
Manager needs to get his people in order, sat for almost 15 minutes and not a server came to our table while one server was on his cell next to the cash register. Driving down to Florida, at 9:30pm decided to get off the road and get something to eat besides fast food. Got up and left. Fast food won't let u down.
Food is good and service okay. Wish they were more conscious of people's time when customers on lunch break. Took a long time for everything to come out. But excellent recommendations on avocado spring rolls and buffalo blasts.
The Service was great. The food was delicious.
Slow service but food was quite good
Good food and service.