If I could rate this store lower than 1-star I would!! Growing up, I would love their baked goods, however the last couple of experiences I have bad have been AWFUL! A few months ago my husband reached out to the company to purchase doughnuts for a food drive, when he asked the owner if they wanted to donate to the food drive the owner ranted about how construction was affecting his business and was absolutely appalling to my husband. My husband had planned to purchase baked goods regardless, however this man was so awfully rude to my husband he decided to purchase from another bakery instead. I decided that this must be a stressful time for the owner and gave him the benefit of the doubt and tried R&M again. I called yesterday around 5 pm and placed an order for doughnuts to be picked up the next day (today). I stated that they needed to be picked up by 9am and I was assured that this wouldn't be a problem. Well, we come in at 9am and THEY WERENT READY. When my husband asked when they'd be ready, the employee stated not for another hour (which is when our event would take place that we needed our baked goods for). I expressed that I was told they'd be ready at 9am and the employee, with a very nonchalant attitude, said that the doughnuts were in the freezer and aren't ready and wont be for another 30m at the earliest. Its very obvious that these employees do not care about the customers and for this reason I will NOT come here again. It's disappointing because I love to support local businesses.