Reviews of Voyage Bakery Café (Bakery)

East Elmhurst, NY 11371, United States Located in: LaGuardia Airport

Average Rating:

DESCRIPTION

Here you have the opinions of people like you who are buying the services of Voyage Bakery Café (Bakery) near to the state of New York.

At present the business gets a rating of 2.6 stars out of 5 and the score has been calculated on 25 reviews.

As you can see it reaches an feddbacks average is average, neither too high nor too low, and it's based on a large number of opinions, so we may be pretty sure that the evaluation is very credible. If people have bothered to evaluate when they've done well, it works.

As you know, we do not usually bother to give reviews when they are correct and we usually do it only if we have had a problem or issue...

This Bakery belongs to the category of Bakery.

Where is Voyage Bakery Café?

REVIEWS OF Voyage Bakery Café IN New York

Yen Reed

This place is a joke. It looks really fancy but that's about it. The service is terrible - we ordered 2 croissants to go that took 10 mins and they still got it wrong. The staff are running around clueless calling out food items, as they have no idea who ordered what. The place is littered with fancy iPads to place your order but its obviously an ineffective system and you can tell from the frustration on the staffs' faces. This is a clear case of style over substance.

Adam Wilson

Erik Barcelo

Food ok but not worth the price

Emily Arean

There was little or no attention to the clients. It is definitely overpriced!

Megan Moulton

Just went to get a juice and while speaking with the employee about what they had available, a man steps up next to me and asks if he can get a pastry. The employee stopped speaking with me, and stepped aside to take his order and help him. I hadn't realized that there was no first in line rule at this bakery. Maybe I was silly to assume that because I was currently being helped that I could finish my transaction. Walked away instead.

adam rouqui

Outstanding customer service, especially if your plane is late, the manager will take care of you.

Fred Haley

Friendly, helpful staff. Food was decent

Chuck Bowser

Ok selection. I hate self check outs though

Austin Cameron

You order through the tablets then the staff ignores the queue. After I finally got their attention, they have the audacity to ask me how to make the drink I ordered off their own menu. The staff spend more time educating people on how to use the tablet then they do preparing orders.

Prez HLSC

Mark LoGiurato

Lots to choose from - tasty and fresh.

kurt s

The everything pretzel is outstanding!!!

Steven Socha

Etienne Blouin

Beside the fact that’s it’s too expensive, the beet and cheese salad was great! Beer was good too and the service was effective and friendly. Thanks.

Monica O'Connor

I just witnessed an employee reset a table with a dirty napkin. One side of the napkin was dirty so he turned it over and reset the place setting...showing the clean side. How disgusting! Not to mention the high prices are conteracted with plastic silverware! Distasteful! The kiosks default to 18% gratuity but the staff merely delivers a beverage or a meal, why would you pay for that horrible service!?

marwan kasi

Ordered coffee & donut , coffee was cold & stale , donut was so so, I was astonished my credit card charge was $8.17..

Maarten Schäfer

Surprisingly good coffee and breakfast for an airport.

Bobbie Vest

There are roaches crawling through the counters/display case that you sit at to eat your food. I took a picture and a video. I notified my waitress and showed her the picture. She said she would notify her manager but she never did. After sitting there for approximately 30 minutes waiting to speak with the manager I placed an honest online review. Shortly after doing so the manager came to speak with me. She informed me that the waitress had never notified her which I already knew since I had been watching the waitress waiting to see her speak with a manager regarding the matter. (I suppose the waitress thought if she continued to ignore me I would simply leave. My flight had been significantly delayed so it just so happened that I had some extra time.) The manager attempted to assure me that there was no way that the roaches could have contaminated the food and that they were actively treating for pests. The manager issued a full refund for my meal which I had stopped eating when I saw the roach. She then invited me to give her establishment another try in the future and stated that she would take care of me in the future. I politely informed her that while I appreciated her coming to speak with me and refunding my check I would not be returning to her establishment. The manager was very kind and interacted with me in a professional manner but that does not make up for roaches at a food establishment or the poor customer service provided by her employee. I do not recommend this establishment.

meher g

Cristina

Excellent service. The team is very helpful showing people how to use the iPads to place their orders.

eric alexander

Poor customer service. Simple system made complicated for sake of convenience. Food below mediocre.

Erik Anderson

Fair warning, you'll pay $12 for a Boars Head sandwich that's quite literally 2 pieces of meat and one slice of cheese. All bread. Not worth it

Isaiah G

Best oreo cupcake ever, moist and flavorful

drumink113

Your order "alerts" use the default iOS alert sound when an order is placed by customers. My meal was constantly interrupted by these alerts causing me to check my mobile device for a notification. Now I'm over at Terminal D, and Bar Brace (a similar restaurant) is making the same stinking alert sounds! For the sake of your customers and passers-by who have Apple devices, please rethink this decision. Airports are stressful enough to have ghost alerts going off left and right. The food was fine, but incredibly overpriced. The espresso was good. That bumps this to two stars.

Manny Maris

The biggest rip off..

Business Hours of Voyage Bakery Café in New York

SUNDAY
6:30AM–8PM
MONDAY
(COLUMBUS DAY) 6AM–8PM HOURS MIGHT DIFFER
TUESDAY
6AM–8PM
WEDNESDAY
6AM–8PM
THURSDAY
6AM–8PM
FRIDAY
6AM–8:30PM
SATURDAY
6AM–8:30PM

PHONE & WEBPAGE

Voyage Bakery Café en New York
View Phone Number
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