Reviews of Williams-Sonoma (Bakery)

Erin B

I'm appalled by the customer service at this location. I have been in there four times now, and NOT ONCE was I greeted. Plenty of workers were not with any customers and they just simply kept on what they were doing. On one occasion three of them were huddled around the register trying to figure something out. When my family and I walked by not a single one even looked up at us. Having worked retail since I was a teenager I was always taught that every customer should be greeted. I even worked for this company in NC before moving here, so I know very well how customers are supposed to be treated. I tried giving them the benefit of the doubt but my fourth visit will be my last. Very unfortunate because this store does not align with the high standards Chuck Williams had for his company.

Joseph Wooldridge

Cool stuff in downtown ABQ near other nice shops and restaurants.

Mychal Gurule

Kristen and her team here are awesome - no one falters with their product knowledge and they give the perfect amount of attention. I don’t feel pestered, but I never have to wait too long to have an associate answer my questions! Love my Le Creuset cookware!

Lisa Sanchez

Super helpful associates and excellent products. Love this place!

Michael Loewenthal

Great service and selection of home goods.

Lucy Carreno-Roca

The lines were surpringly long to buy anything at this store and the set up itself in store seemed a bit unorganized especially in comparison to other Williams-Sonoma's I've been too.

Neasha Baca

Sweet

Amy Gonzales

Love this store!!!! It's Breakfast at Tiffany's for me.

bunny shortcake

So rude and judgmental. Staff completely continued to have their own conversation and ignored us after I asked for assistance. Just wanted a new kitchen-aide mixer for my bday. I'll stick to Amazon.

Simon Hammond

Attentive staff and some really great products. This really is a gem and worth a visit. These things cost a little bit more but clean beautifully and last really well, much better actual value. Would definitely recommend.

J.T. Knowlton

Perfect store wonderful experience

Denise Smith

Magical place for chefs

Christine Farley

Janet is amazing! Helped my fiance and I for hours while we created our wedding registry -- let us have the store to ourselves an hour before it opened and gave us yummy coffee and cake! Couldn't have been a more pleasant experience.

Kenneth Mckibben

A really nice store I enjoyed shopping there

Corcoran Keefe

Great shopping experience.

Laura Costa

Nice location, the best gifts for your kitchen friends!

Shari Lynn

Always interesting finds and food. Pricey but great quality.

Glenn Skinner

Could spend more here than I have

Mark Jewell-Roth

Crowded today with kids making cookies.

Cathy Romero

EVERYTHING for your kitchen, and a great meal!! You'll be in the store AMAZED, and stay looking and learning for a LONG time☺

Nicole Tesch

Horrible place. I went on a Saturday morning with my girls and we were being watched like hawks. I was looking around no one offered to help. My girls were not touching anything or even running around. They stayed very close to. It was a very unpleasant feeling when they is watching your ever move. Found some popsicle molds. Would have bought other stuff if someone would have helped but no one would even talk to me. On my way out after I bought something I was offered a shot of espresso when I had walked right past this lady when I first got in.

John Atencio

Tried to order on line but delivery just didn't happen do to delivery company. They wanted me to drive across town to FedEx to get item. If I had wanted to go anywhere to get item I would. Why have delivery? Had the item returned, all I got was a gift card for my charge. When I went to the store no luck. No cash refund. No credit to my card. I would have to use the card to get any benefit. I did not need any other item in store. Now WHAT ??

Gloria Standifer

I love the selection in this store but every time i come to this location they aren't very friendly. No one greeted me or talked to me. I walked passed one associate who was texting and never even looked up at me. Very strange behaviors for this brand.

Dayton Conway

They have of nice and expensive kitchen stuff.

Angeline Roan

To pricey.

Matt Gassner

Nice employees, high prices, but they have some cool stuff that is hard to find elsewhere.

Patricia Kelly-Pellecchia

I would give zero stars if I could. Quite possibly the rudest staff I've encountered in Albuquerque. When in looking for a pizza cutter... which their mismanaged or store did not even have. Save yourself the trip and order online.

Cynthia Kelly

Nice merchandise. Annoying to have a clerk following me around the store as if I'm going to shoplift, but most egregious is that they gave me BAD INFORMATION re Pottery Barn.

James Makin

Christina Riley great help!!! Amazing and knows her products!!! thank you very much!!!!!