Reviews of Sam's Club (Bakery)

Pam M. Whaley

Great for restocking the freezer. Prepacked dinners are good, quicj and reasonably priced.

John Harvey

Roswall Sam's club tire department is understaffed!!! Phone calls go unanswered, Special orders are shipped but no phone calls are made to the customer and the tires are put on the shelf for resale. The workers go without breaks because they are understaffed ! Sam's hire more tire specialists or you will lose my Business!!

Dre Day

Pembe-Jasmine is the reason why we continue coming back to Sam’s Club. She always has the biggest smile on her face during the food demonstrations and she goes out of her way to help us find what we need. Give her a pay raise! :)

Forrest Van Pelt

Awful service. Both the Walmart and the Sam’s club in Rapid City South Dakota are terrible. Just needed a tire purchased from that very store. To be told we can’t help you. There is no reason to get tires or any automotive work done at these locations. You will surely have to have it re looked at. Or worse blow out a tire on the side of the road. Pay a little extra get the job done right.

Allison Edwards

Great place to shop! And nice to have lunch with my wife.

RICHARD MCKINLEY

Only one clerk at check out on a Saturday. I asked for more clerks and nothing was done. I do not like being forced to self check out. Poor management.

Chris Lirot

Tire center is of no assistance. Took our car there for slow leak. We paid Sam’s for roadside hazard coverage but they refused to fix tire because it had been plugged. Waste of time and money. So basically if you ever get stranded with a nail in your tire, just drive on it because if you plug it they won’t honor roadside hazard coverage. Very simple patch repair but they tried to force us into buying a new tire. Employees are arrogant and rude.

Trisha Baker

I love all the options Sam's has and the prices are unbeatable! Shopping in bulk is the best way to shop. I've always had great interactions with the employees there and most of them can answer any question you have.

Bitty Solberg

Membership store(very reasonably priced)- more of a warehouse store with a little cafeteria inside that has huge pizza, ice cream, pretzels, and icee's. They have a great range of products that are seasonal that transition every year. The photo center prints great quality photos. The tire department is extremely reliable and their warranty programs are out of this world! I personally LOVE their members mark brand diapers and wipes for my little ones

Mary Andrews

I like this Sam’s. The staff is pretty friendly and the store is clean. It can be difficult to find a worker to help lift an item but when one is found they are always willing to help. We usually have a good experience shopping here.

Jeffrey Thompson

I used to come more frequently for the meat department because of the variety of cuts available. Lately their selection has been very minimal, they don't stock up on the assorted pork chops like they used to. I tried to talking to Marcus but he didn't seem to know what he was talking about and he wasn't very helpful. I miss the old crew that used to run it. They were more helpful and had alot more products available.

the amazing world of Phil

Became a member and now I do most of my shopping here buying in bulk is the best thing save a lot of money

Don Benzito

Manager jeff was very helpful

Tricia Chacon

Organized and clean. I noticed at the check out the cashier helpers were going on about there details of personal lives VERY LOUD, with a negative spin. I understand what was happening, but I this they lacked professionalism. It slowed the line down because of all the detailed conversation.

Ken sorenson

Great place to buy tires I was in and out in less than an hour the technicians were quite friendly I will definitely buy tires there again

Lori Sakakihara-Chavarria

Staff are more than helpful and pleasant, approachable and more than willing to help, especially the technology/electronics department.

C S

Everything is as to be expected.

Max Prophete

First time being there, wonderful experience.

Denise Silva

You can go in and out really fast. So why not save a lot of money at the same time.

levi smith

Great place to shop for affordable groceries

Mike Hightower

Very slow check out. Clean store. Large parking lot. Easy access in and out. Great gas prices! Great friendly employees that are very helpful.

Pseudo Self

Good variety of what you are looking for in large quantities.

Stephen Mattison

Sam's is GREAT! To store my Christmas lights, I got 50 of these very sturdy 27 gallon plastic totes for only $8 each. Made in America! Get some!

joel fritz

I went through the entire store and made my purchases and only two associates said anything to me, the greeter and the one who checks the receipt. I'm not sure if she spoke English or not. I'm also not sure if this a good thing or not. The item I picked up was quite heavy the employees closest to me when I loaded on my cart were busy screwing around with empty boxes. It would have been nice if the person checking receipts would have asked if i needed help loading my large item but I dont think she had any idea how to say it in English. North Sam's club.

Mark Langstraat

Found what we needed quickly and got out.

Sean Hoyt

Waited to be helped in the auto department, the guy gets off the phone and says what do you need. I tell him tires. He asks what size, I say I don't know. Very rude and offered no solution, I will not buy tires from this place. Heard them tell another customer that just bought tires they could get them put on in a week. I have done tires before and they don't take that long, especially when you have 3 people standing around.

Raymond Marek

Good deals and even better with instant savings. Great service and return policy.

Thomasita

Good food, good prices, good employees.

marlin seevers

Complicated details

Mark Meadows

Very busy store today but it was a good experience. Cashier Sandy was very nice and courteous.we also got your master card today.

Kate Lewis

I enjoy shopping here the store is always clean and the clerks are friendly.

Terry Pratt

Some good deals some not so good for the price of the membership. For instance the gas is usually 10 to 20 cents a gallon cheaper than most places some times it is the same as all others so ?? Give and take but we will see what happens when the new Costco store opens in the area then with competition things will change I would bet on it.

Michael Anderson

Horrible service

Rozella Eggerud

Love Sam's Club!

Darlene Beach

Very nice people and helpful ! Always like going here !

Steve Short

Good pricing

Christopher Cummins

You buy stuff in bulk here.

Darlene Danielson

Good deals. Just need to open more than 2 tills.

Jessica Vasquez

Love shopping here, although the cashier could of acted like she liked her job just a little bit.

Joan Pitchford

Had new tires put on. We told could be between an hour to an hour and a half. Was less than a hour.

Denise Bury

The pharmacy was just amazing as always m

Nora Lacasse

Came into the tire center at 3:30 pm to get a flat tire repaired on a Wednesday afternoon. There was 1 lady in from of me and 2 other customers that came in after me. They told me it would take an hour. I shopped for an hour in the store. Went back to the tire center and they are checking out the lady and the 2 customers that came after me. Said my tire was not repairable. So....they couldn't have paged me to let me know this so I could tell them to put a new tire on my car? Now I have to wait another 30 minutes with my groceries and frozen goods. I will never come back to this tire center. Discount Tire will always get all my business from now on.

Rebecca Langen

Sucks! Produce is hardly fresh. 3 checkers per line....why I don't know. And when I can get good produce the checkers just toss the produce to the guy who fills the cart.

Lee Swier

Great name brand as well as store brand items all organized uniformly easy to find what you are looking for. Prompt friendly service and checkouts quickly move customers through. If lines at checkouts become long generally the store will quickly open other checkouts.

Virginia Pantzer

We like our local Sam's club.

Craig Riggle

Nice people great service

Hell Bound

Well stocked, speedy check out. Good prices.

serena rice

Slow pickup backed up for miles. Confusion of online... order info and payment app only sometimes works

savage prince 281

It always smells like rubber in this store

Kenyon Ellis

Beats the lines at Costco! It basically has the same stuff as well, so it's a win-win. I love costco, but it is just to busy these days. Sam's has a scan and go app to beat the lines too!

John Sabodski

Picked up what I needed in and out fast, good prices and friendly staff.

Nichole Lewis

Always love going to Sam's club! Nice friendly staff.

Lee Quintela

Best place to shop for fresh food.

Jaimie Manton

Kaleb who I believe is the store manager was absolutely a gem. He went out of his way to help me try to locate a laptop that was missing. He was very polite yet very professional. Thanks for all your help Kaleb.

Heber Velazco

Big stuff fair prices, more for your money.

Brenda Dansie

They are always out of cheeseburgers at the food court.

Wendy Robinson

Just a trip to pharmacy. As always they were helpful and quick on filling the prescriptions

Mac Mac

BEST 1.50 hot dog & drink in town.

Vladimir Chernov

I had initially had a problem involving an appointment to have my tires installed. They were running way behind, I was annoyed, I asked to see the MOD hand was greeted by JB, or JD. Sorry don't know which it was, I just wanted to relay that he was professional, courteous, and he took care if the customer ( me). I commend his service to both His company and its members. Thank you.

Peter Hansen

Fantastic . 5 star's

Robert Saf

Great

Junior Nasah

The people who work here are reason enough to shop. Cordial and nice. The check out lines are usually short (and not an issue if you have the new scan and go app which is awesome).

Les Rispens

Very good. Get the scan and go app and you won't have to wait in line.

Summer Creek Inn

This is the worst big box store I’ve ever shopped in. Rude management, poor quality produce and never have consistentcy in the produucts they carry. No strawberries the week before Valentine’s Day. Really! second year in a row this has been an issue for them. Done waisting my time with Sam’s.

Linda Werven

Great place to shop at discount prices. Clean, lots of merchandise!

Ashley Leete

The people are always nice at my local Sam's Club. The only negative thing we have encountered lately is the lack of JIF crunchy peanut butter and the lack of follow up on if and when they may carry it again.

Don Hansen Hansen

Very slow to unload

Savannah McDermand

Aleays good finds

Logan Kampsnider

Hours posted are wrong, they are not open until 7pm on Sundays. Wasted a trip on that. They also don't accept the most common credit card vendor out there, Visa. Another trip wasted. Lets not forget that if you buy a ton a stuff to prepare to box everything up as they don't use bags. Good thing they don't make you pay a yearly membership fee to put up with these shenanigans...oh wait.

mary ortiz

Horrible customer service . What's the point of having an app that allows you to do your shopping at the store if they dont want to let you in the store with out your membership card if the point of having the on your phone is to not have to worry about not haveng the actual card with you wen you go in the store

Pat Nipper

Most of the time it's ok. Sometimes you have to wait in line to long. That's not good

Matt Titchener

Pharmacy staff is amazing here!

Brian Huston

Best prices snd selection. More name brands then other warehouse stores.

Dex Child

Awesome service can't complain!

James Jones

One of the most expensive places to get gas in Rapid City

Pattie Orcutt

The only thing I hate is my parents take so long to get out

Joseph Martinez

Thought we might try self check out as reccomened by employee. Got all done it wouldn't let us finish computer not working had to check out again the lady was very nice, no more self check out

Dennis Finn

Great people

SCOTLEE KWEK

IT WAS GREAT. ....

Michelle Pollington

Busy today!! Customer service was a long wait...but love Sam's Club.

Dick Jorgenson

Prices good. Service fair

Andrew Hensley

Always good here at Sam’s Club. I shop here for my own family & customers through Instacart. Store is always stocked & good prices. Wide selection of everything across the store as well.

Michelle Jezewski

It was very busy yesterday but clerks were friendly. Store is clean and they had food samples!

brendyndisney2187 85

I love that store and i love thier pizza there

Danelle Newman

Great deals

Desere Shafer

Has bulk items for decent prices!!!

Anthony Turner

Best place to buy in bulk for cheap and membership is only $50 for a year

thiago bianco

Very good place. They have a very good price. Ways come to this place. Very clean place. Location very good. And they have food.

Kristine Dutchie

Excellent...

Tim O'Born

Busy, but frustrating. Cashiers expect you to load the cart back up for them. You load the cart throughout the store, unload the cart at the register, load your vehicle, unload your vehicle and put your stuff in cabinets. Why the F*** should I have to load my cart at the register? How hard is it to scan the items and set them in the cart? Its called customer service. Also, don't take my receipt at the door and act like you are checking everything on it. I bought $400 worth of stuff. You know damn well you aren't looking at everything. Just make your stupid highlighter mark on my receipt and let me get on with my day. Just ignorant.

Jonie Empey

awesome store, clean, great customer service

Ima Massie

Good prices-friendly people and cool and comfortable today!

Jack Chapin

Always able 2 find things. Very helpful employes.

Gabbaslam121 -

Never needed to buy in bulk until now. Always has what you need.

Rick Brown

I think Sams is a great we enjoy shopping there.

Yvette Luevano

Always find just what we need

Mark Scholl

Waited 10-15 minutes for someone in electronics the person they were calling was Larry. Needless to say Larry never showed so I left and never bought a tv.

Fatima Monzalvo

Nice place

Charlie Senn

I like this Sam's club. We get good fruits and vegetables here.

deborah lamere

Good selection of items rotated frequently. Very helpful staff.

Justin Albers

wont even mount and balance tires that walmart sells.

Jimena Pardo

I suppose the management and the employees have gotten a bit lazy over the past few months; I couldn’t find multiple items in the store. It took me ten minutes to find some help. Wasted my time and I ended up not finding what I needed.

becca hagenbuch

WORST SERVICE EVER!!!!

Erica Brown

We've had good luck with Sam's. The customer service is generally excellent. The store is usually clean. Sometimes the wait can be long, but usually extra lanes open up. The produce is great!

Greg Martin

Best managers ever. Great place

JoAnn Sailer

It was OK but I got home and my hummus was moldy.

Edgeview WiFi

Darla at the customer service desk was super-helpful. Lucille at self-checkout couldn't have been nicer. She was able to coax my husband to use the DYI checkout and was very kind and helpful. Lucille and Darla make shopping at Sam's an enjoyable experience.

sam white

Nice selection

JD Dion

As always, a great shopping experience. Good staff and inventory. Lots of unposted special items.

Kyle McKay

If you have the pay and go app it make it so much easier.

Darla Keever

Always something new!

Mike Fuller

Large selection and great prices

Nicholas Conlan

Great Sam's Club is a one stop shop. They have excellent competitive pricing, knowledgeable management, and very clean and friendly atmosphere. One improvement that can be made, is more associate training. With turnover so high, it's hard to be an all around, or jack-of-all-trades, without proper and timely training!

Ed Lynch

Overall pretty good.

Brad Gordon

Like shopping my local Sam's Club. People r always friendly.

Richard Jones

The trip was going good until we got to the self-checkout. After three attempts we finally have to wait for the lady to get done talking to her friends so she can come to tell us to go use a different register. It's looking like a Costco membership is in my near future.

WENDIE HALE

Why do you carry all Axe products EXCEPT Axe deodorant/antiperspirant?

Blake Bachman

Worst experience ever check out was a joke took 20 mins and there needs to be a sign that says does not take cash at self check out oh and the long line just to leave the place was pretty ridiculous and the parking lot needs bigger spaces for people the own other vehicles other then a small car kinda hard to park a truck there for not giving any stars

Mary Fauth

I love shopping here, quality products

Tanushree Jain

Lack of variety and mistrust on customers plagues the store. I fail to understand why would they check membership cards at the entrance, the checkout and the exit ? Can a store be really that paranoid ?

Lonnie Jones

I like me some Sam's

Steven Lyttle

These guys are caring ,polite,they made me feel as if I was part of their their crowd!!

joe copenhaver

I had a very nice shopping experience today.

Bayo Dada

Enjoyed thier sales... Cheap deals

David K. Irwin

Wow... best time ever to go...Tuesday 4-5...the place is deserted!

chromaticdragon

Same as other clubs I've been to... employees fail to greet you as you walk by, even though it's policy for them to do it. Great prices as ever though.

Anthony Arismendez

Shipping always easy, because not to many people here.

Danielle Kowalke

Good prices for bulk food.

Shahe & Rame Cute Sisters

It's Amazing we love Sam's club

William Young

Quality of food is good and for the most part reasonable priced.

Ovidio Ramirez

Nice place ..good prices

Tim Knarr

I love our Sam's! Staff is great and friendly. Love the new scan and go app.

Linda Nation

As always, the staff are very helpful.

Jim Richtsmeier

Good prices. Quick in and out.

Jo Jo

Used their scan and go app. Got to skip the lines which was awesome! Saved on a lot of time.

Laurenelle Boone

Very good shopping today.

Donald Kalleck

Some of the best hot dogs in town. You don't even need a membership to get it. $1.50 for your dog and 32 Oz drink. Be mindful of price per ounce/unit because some items are deceptive. Just because it's bulk doesn't always mean it's a good deal.

Kandie Dracar

If you want bulk at good prices this is the place to go. Membership is not very expensive and you can usually add 1 person for free. Lots of variety. Occasionally Walmart, their sister store can beat their prices on certain item if you figure cost per item and break down the bulk price.

Christopher Bollinger

Newer Sam's Club. Very clean well organized store. Very large parking lot. Store is usually very busy. Usually a good amount of cashier's working to keep things moving.

Lerick Johnson

Have a lot I like but seem to get rid of what I love.

Tawny Garza

Satisfied customer!!

Joshua Gardner

While I prefer Costco for my wholesale shopping, this was a pretty decent experience. Prices seemed good and a decent amount of selection as well.

Rhonda Cordova

They were out of a lot today

Heidi Lamb Castle

Bulk items. Good prices.

Paolo Grilli

good

Shelby Dudley

We ordered a pretty simple cake chocolate, all green frosting and say happy birthday in red. They were very rude as I was patiently waiting to pick up cake. They decided to make the cake how they want with all white frosting and green frame

Leopoldo Dorantes

Awesome store! Great people, 5 Star Shopping Environment!

Jessica Eck

Really nice staff. However, I couldn't see out of my prescription..

Michael Abbott

I routinely shop at Sams in Idaho Falls so maybe I am spoiled. The customer service at this one in Salt Lake was pathetic. Bought a camera, took the ticket to the CS desk, then waited and waited and waited. No lines, just very slow, unconcerned employees. Especially the lady who operated the cages who spent 20 minutes unsuccessfully trying to find the camera at a glacial pace. Gave up and asked for a refund. jeesh

Lisa gh

Lots of fun stuff and good deals

Joe Nanes

Only went to eat picked up the 1.50 hot dog and soda combo.

Joel Munoz

Always a great experience, great prices, great products! Clean aisles, great lighting, fast check out.

Joseph Williams

Clean friendly fast in and out

Hannah Crull-Sher

We've always bought cupcakes from SAMs Club for birthdays, parties, and other special events, and always been happy with the quality. This year however we decided (five hours before we needed it) that we wanted a cake as well. I called to see if that was possible, and was told that 24 hour notice was required for special orders, but that I could pick one of the cakes they had, and they could add whatever writing I wanted to it. I got there, picked one of the cakes they had, and told her what I wanted written on it. I asked for yellow frosting and black sprinkles, because my son wanted a Batman cake. They didn't have black sprinkles, but she told me that they did have dark chocolate sprinkles, which were pretty close to black. We wandered around the store for a minute while she got the cake ready, and I was pleasantly surprised to find that she had not only done a great job with the yellow and blue frosting, and black sprinkles, but she'd added a Batman decal. She definitely did an amazing job despite the lack of notice, and I really appreciate it!

Aj Young

Easy to find everything

Randi Stenehjem

The club pickup is a joke. Love the rest.

Brad Clark

Customer Service staff most helpful.

M. E. Matulka

Good selection of products. Employees are always helpful and friendly. I would have liked to have given 5

Kenneth Dolen

Needs more exercise equipment

Roy Frazor

I goto every 2 week's .

Bret Watkins

Love Sam's club!

BWA_KING

Its a good place for bulk grocery shopping

Tiffany Hortin

Great samples and not too busy. Staff are friendly and helpful.

Brian Barker

Rude service from fuel island attendant.

Patty Jo Sheldon

Good except having no Clamato juice.

MJ

Deli people need some SERIOUS TRAINING!! Handing someone this is NOT ACCEPTABLE! You try to talk to them and they just say I don't know...that's just the way they are? Who's STUPID idea was it to twist the ends of the polish dog wrapper anyway? This is lack of proper training and responsibility!!!

John Potter

Nice

nate phillips

Awesome in and out!

Tracy Tibbetts

Love it

TOBY BOWMAN

have shopped here for years and never really had an issue. Got to the front door where they frisk you before you leave and they found the cashier had charged me for two bags of croutons and then voided one out thinking she had rung up an extra one. They discovered the error on my receipt which of course showed I still owed for one of the bags of croutons. We politely asked the person at door what we should do. She pointed at the customer service desk and says you can either pay for it or leave one there. We waited for 5-6 minutes and then had to get back to work so we left the bag there. They need a system of some type to assist when a mistake is made. I was happy to pay for the croutons that had been missed on the original transaction but no effort was made to assist other than point at the counter where 1 person was covering the entire customer service area. I then decided I would call and explain what had happened. Their phone system is HORRIBLE. I asked to speak with management. Put on hold forever. No one ever came back on to see if I had been helped or who I was waiting for. Bad timing as I am going to check out Costco this weekend.

Hope McFadden

It was awesome no problems

Jerreed Ivanich

This Sam's Club is well maintained and does not have anything out of place that would suggest it is poorly run. Family friendly location, with good selection, friendly employees, and clean facilities. Two things that are not deal breakers, but somewhat negative: 1) the parking (out of their control) & 2) their food court runs slow. Overall, it is great!

Steve Done

Ya gotta love Sam's club. It's fun just to see all the stuff they have for sale.

Robert Fowler

Good prices buying on bulk.

Cheryl Lindner

Good prices. Only drawback for me is that we're empty nesters so we don't have a need to buy in bulk.

Susan Bruggeman

Love Sam's!

sylvia broo.

We shop at sams almost 3 times a week! They are always so great with great products! Today, however they were a blessing. After a crazy week I came out from shopping to a flat tire. They guys in the tire shop were excellent! So caring and friendly. They filled the tire with air, and then pulled my vehicle in and repaired not one but 2 tires! For Freeee!!!!!!!! All because we were members!!!! Wow! I didn’t know. But more importantly the saved they day!!!!

twoeagle86

Rude and racist, got stopped at door way by white guy who assumed we stole something.

John Brubaker

It has most everything you may like

Sam Morton

Stopped at the snack bar - Long wait!! Got a pretzel wth cheese, they were out of Pepsi, pretzel was cold and very HARD, cheese was cold and dark and tasted very Bad!!

Jacob Casey

Clean, friendly, helpful, lines can be long on weekends.

Isolino Ferreira

I come here about twice a month to stock up on bulk items. Their meat, bakery and produce departments are the best.

Tina Ann

Everyone's so friendly! Barb at the door is such a sweetheart

Rick Hultman

All's good

Jana' Prange

Picked up just what I needed for a good price

Branden Gittens

It's got a great selection on bulk items, and business items. The checkout has recently changed its way of operation. It has nothing good about it to the customer in my opinion. Clerks should know not to be ruff on bananas and how to bag or box items accordingly( frozen, meats, etc.) The normally just kinda toss it all together, so I usually request to do it myself.

Michael Dess

Great deals and products.

J.P. Scott

This is a tough one but I feel like I see the same deals and sometimes even better prices at Walmart proper. I like the rewards and they have a decent selection but prices just don't seem great. I kinda wish it were a Costco if for nothing else than the better pizza. Love strolling through the TV sections (there they do have good prices) and their prices for ground beef and chicken breast are good too.

eddienemma1

Very nice! If you are looking to buy double of the same thing this is the place to go!

Paul Schell

The guy at the door needs to be fired. We are memebers and have shopped there for all our grocery needs. There are several people that make sams not a good place to shop. But in all. Its a clean place. Shelves seemd stocked pretty well. The cashiers are pretty nice and helpful. I will give them a four star because the guy at the door.

R Thackery

Friendly service & great value

Jimmy Skovgard

Bought a laptop left it in the box for a month. Took it out and it wouldnt work. Took it back and Sam's said it was now my problem. Don't buy electronics from Sam's club.

Rory Mcleod

Drove 100 miles for sale. Only to find out wr needed an appointment. Tomorrow ok.

Maria Sanches

I love scan and go

Eden Larreinaga

The customer service is been poorly lately, cashier seems like a dictator at the station or is because we were latinos? At any moment we spoke spanish around her. Then at customer service stan there was a girl with a long black hair with a nasty attitude and the older lady with her she was so great, i wait for this girl with the long hair to leave and i approach the older lady to talk to her and she was awesome.

Christopher Kemp

Awesome

No One

Casual shopping area. Some prices are cheaper than hy-vee, or super saver. I think people go here just to walk around? Big open area filled with pallet rack full of goodies overall.

Robbyn May

Nice, clean store. Quick in, quick out. All shelves well-stocked.

Courtney Todd

A little hard to navigate, but generally good service.

DG

Very nice people, and helpful.

Debby Goins

I love going to Sams!

Rose Bird-Mittens

I like the prices, but today they did not have water. We had bought our 3 five gallon jugs and we're told no water That sucks since we traveled 90 miles.

Don Plata

Great club discounts and tire prices with install fees that include road hazards. Tire department is a little slow, so short line can take a while. Love the cafe. Family of four cam eat for less than $10.

Allen Overholtzer

Good place to get you're bulk needs st a good price for a full-time student and parent

Dona Bremner

Good employee very helpful

Life Made Healthy

Good selection, nice store and staff

Doris McGinnis

Love the scan app

Nick Pagoulatos

Love this place. Definitely better than Costco

Theresa Thayer-Gould

First time, nice people

Ryan Domeier

same as any sam's club

Chris Collins

Good

Jani Lerback

Excellent selection of merchandise on this trip to Sam's ~ I love that they have increased the number of self-checkouts!!!!

Alan Ramirez

Is their any good customer service from club #6686 ? No Thank you's ? No smiles ? No energy? No good member experience? Come on if you don't enjoy your job why are you there in the first place? I work for Technical support for Sams club i know what member satisfaction is . I deal with members 24/7 yeah i get headaches here and there but at the end i know the member is happy . This will be the last time ill be shopping at Sams club 10-13-2015 Membership cancelled.

Terra Amaechi

We love to eat and shop at sams club! The food is affordable and good my family loves the pizza and I however like the hotdogs! I have a large family so shopping here only makes sense... toilet paper and paper towels dog food all great deals always!

Brian Boller

I just love Sam's club they are way better than Costco in my opinion other people may not agree with me but I've been the boast doors and flying that Sam's club is a lot nicer friendlier store to go to Although they do send me a monthly ad They also have a good gas prices they always have things in stock I always take advantage of being a plus member because being a plus member you do get money back and that's how I pay for my membership so it's basically worth it to be a plus member

Max McCray

I go to Sam's Club Rapid City with elderly clients. They shop I help them. I expect the store employees to be kind, pleasant,and helpful to the seniors I take there to spend hundreds of dollars each time at the Rapid City Sam's Club. Not today. We got this cashier. Her friend another employee stopped by while we checked out to see how she was after a long night out parting... To start with my senior greeted her with a "hi"and got no response... she rang up our cart stacking everything on the counter instead of putting it in the basket and as I loaded the cart she's bored!!! Throws her head back like MY GOD HURRY UP. Thats when I snapped her photo because I don't deserve to be treated that way either. No matter how you chose to spend your time off. You need to be on the job at work. So don't go to her lane to check out. She is awful. And no Thank you in the end. What a terrible employee this one is...

Sue Jones

Ryan in pharmacy was grest, as usual. He informed me of the price and options so I could get a smaller amount to start with and save a few dollars.

Joannie Salazar

Good as always

Lutrica Drake

Always have something I need

EvLyn Rudd

The order pick up experience has been slow. Today the person dealing with my order stopped to help at checkout for 5-10 minutes in the middle bringing my cart to me. So frustrating!

Seryniti Otuafi

This is a great place to shop at

Zechariah’s Adventures

Poor customer service.

JAn McKeown

Groovy! Love the self checkout

Deborah Guinn

Good selection and good prices

Noah Lott

Love this store would have gotten a 5 but you took away my wives caffeine free diet coke now I have to make another stop. Bring back the caffeine free diet coke and bring back your 5 star rating...

Lisa Shrock

They had what we needed.

Pete Spotted Horse

Always a great place to shop and your auto motive department is without question the best, personnel very pleasant and professional

Kristi Kvernen

I have shopped at this store as a member for years, and after reading the reviews I really don't think we are giving our store a fair shot. I have never had a problem...only long lines. The store is clean, stocked, friendly/ busy staff. Yes we have to load our cart (duh), unload onto belt (like we do everywhere else), and load again into the cart(sorry no bag boys), but are we that lazy..come on they are under staffed and doing the best they can. I like sams and their products /prices/ staff!

Thien Nguyen

Sam's clubs????Tire Warranty? never work for me. is that work for every one? I buy the tires come with warranty, not Sam's Club warranty for the tire. and they not fix the tire. no wonder why Costco kick Sam's clubs in any way. if google have a negative star, i believe Sam's clubs should get that

Toni Scharberg

3 star It was great checkout service.

Cory Coverdell

It's the typical corporate bulk purchase outlet. Membership is required and checkout lines are long. But wonderful for buying in bulk.

Chance Brimhall

Always great prices

Rachel P

The prices and quality of food are good. The service is terrible! Everytime I go there are long lines and people standing around talking and not helping. I walked through the entire store today and passed more than 10 Associates and not one said hi. Not even the store manager. The gas prices are awesome!

Everardo Morales

I delivered here the other day at 0200 and i honestly was expecting to see something out of the ordinary you know. Like Ufos and stuff, lol. I took this load for that purpose, to come here and check out the famous Roswell. I really liked the town and wouldn't mind coming back here. Maybe next time I'll get to meet Paul in person and take a ride in his cool spaceship.

Irving Field

Best hot dogs in town

Irene Wells

Good place to shop. Had good deals.

Sherron Mckee

Very nice items for reasonable prices! Wonderful customer service throughout the store!

Scott harwell

One more reason to shop at Costco we bought this stove a little under a month ago it went on sale this week. They said you can only adjust price if i bought it within the past week. they know you're not going to disassemble it and just return it even though it's within its returned range. Costco here we come!

Jordan Langan

Lana Franklin "Very Good Choice as a Manager"

Denise Lorenzen

Good place to shop

Christopher Carrales

As far as Sam's club stores go this location was clean , friendly staff , process I expect and they were attentive to collecting carts from parking lot !

Tina Flynn

Only gave 1 star because would not allow none. Tire shop employees are very rude with the exception of 1 of the female employees that ordered our special order tires for us. When getting the tires put on the 2 employees I dealt with were very rude and just wanted us out of there. We even had a cart full of groceries we had paid for and they didn't even bother checking our receipt. No "thank you" or anything from them. If I can help it, it'll be a very long time til I do business with that tire shop ever again. I really think the female that we dealt with was being discriminating towards us because we are white.

jeff cook

If only the food court was efficient like Costco. So sad. Waiting, waiting, waiting. What do you mean your out of Pepsi, and now pizza?

Jacquie Kraus

Amazing service and friendly people. My car died in the parking lot and the manager personally came out to assess for the proper battery I needed for replacement. I was unable to pay on the spot as my wallet was locked inside the dead car and no doors would open. The manager stayed with me until an after-hours professional arrived to replace the car battery. This wonderful old-fashioned caring goes VERY FAR in building customer loyalty! Glad to give this otherwise always friendly Sam's Club the 5 stars these folks truly deserve! The facility is always clean and spacious and the lead people are always looking for ways to help. Pic is pending.

Manuel Franco II

First off I love shopping here for the deals, friendly employees and the ease of using the "Scan and Go" app... but as for using the "Club Pickup" app it's horrible!! I waited outside in the Club Pickup area for my order to come out so I could just load it and leave to do my other early Saturday morning errands and NOPE not happening, I waited 30 minutes thinking they were busy... nope. Turns out their store is not set up for it, you have to register at the Service Desk in order to pick up your items. I could've used the Scan & Go app in and out in 10 minutes. I will not be using the Club Pickup again until they rectify this cluster. You'll earn the 5 star when this gets fixed.

KEAGAN DUNN

My family goes here every couple weeks or so. They got some great deals and bulk products. They have just about everything you can think of. I haven't actually shopped or bought anything here myself, but my family loves going to Sam's Club. It's also an awesome place for us high-schoolers at CMR to stop, talk, and get something to eat during the day or after semester tests and early outs.

David Arellano

This is a great place to shop for bulk items. There is a nice friendly atmosphere. I usually use the self checkout. There is free parking..

Bailey Arnold

Usually i love shopping here for anything EXCEPT photos. I order photos from this sams club often and nearly every time i come there is no one working at the photo center. Today i waited almost half an hour to pick up three pictures after i had already revived the notice that they were ready to pick up.

Lemuel Black

Stopped in for tires, great price, and the service was excellent and quick. Got out of there in 35 minutes. Was very surprised, but that's ok....

Joan Lively

This is not the first time this has happened but the first time I am writing it up. Bought a package of boneless/skinless chicken breasts. $1.98 a pound. Supposedly was 6.03 pounds OF CHICKEN. NOT The container weighed 4 ounces and the waterlogged membrane in the package weighed 1.20 pounds. That gave me 4.80 pounds of ACTUAL CHICKEN which should have cost me $9.50 not $11.94. That means that the chicken actually cost me $2.49 a pound. I called weights and measures in Jeff City who is supposed to investigate these things and they couldn't care less. The next time I am going to take the package to the butcher and have him repackage it without the membrane. BUYER BEWARE!

Jesus Ramos

This place has everything You need for long periods of time, I recommend the membership. It's a fee well worth it.

Selena Gettemeier

Buying in bulk is the best way to shop! I always purchase the dinosaur chicken nuggets there because you won't find a better price. The food court there is great. Grabbing a slice of pizza is a must. It can get a little crowded so I try to go during the week. The store is well organized and staff there to help if needed!

Gay Preator

There is just something about Sam’s Club. I love it. Not every little thing- that’s what makes it great. Always on my destination list. Have been a Member for over 26 years. Shopped Sam’s throughout the lower 48 states.

El Campos

Traveling through town on the way home to Colorado and discovered a screw in my tire. The tire service department took great care of me, they fixed the tire free of charge and sent me and my family on our way. Thank you!!!

mamdooh sabagh

Love Sam's club I do all my family and business shopping there, its clean, organized, and friendly staff

stephan strickland

Very frustrating to try and order something online and have it say "out of stock" when you know that it is sitting on the shelf I have had this happen when I was ordering it on my phone standing next to the item in the store. And now the new thing is that items that are in stock the online ordering says ship it even though it is on the shelf this needs to be fixed it is very inconvenient.

Tommy Keller

No words needed.

Linette Batterman

The new produce section is way too cold!

Joseph Budd

Lots of great deals, only downside, sometimes they suddenly stop carrying a favorite product.

pattee schaeffer

Second time in two weeks, mistake on my bill. Of course, then you have to go stand in another line again to get it corrected. Cashier doesn't credit you when you have a blue credit slip for returning your empty water container. Watch out! You could be losing $6.00 every time

Don Stump

Excellent employees, friendly & caring .

Jerald Moore

Excellent service .

Larry Jaudon

Checkout went quickly today.

Tami Colon-Escobar

I love the scan and go app! It has made my trips so much simpler!

William Clayton

My favorite place to gas up my care at $0.17 cheaper per gallon and 5% off that with my Sam's Master Card!

Judith Lawson

I love Sam's Club. I can buy ALL my vitamins & over the counter drugs in quantity so I don't have to go to the store so often. I can get them in the members mark & that saves me a lot of money!

Dixie Shore

We like to shop there. A lot of things are less expensive. People are usually friendly. It is clean and they hired a young man that is in a wheelchair and handycaped to clean the tables and keep the food area clean.

Chris Carr

Never buy tires from this place! It is first come first served. That was fine when we got the tires because we expected to leave it with them. Now a week later I have a flat tire and they still want to put me in line to repair it. I came back the next day first thing in the morning and they have 6 cars waiting already. A simple 10 min repair shouldn't need to be dropped off. I don't know of any other tire shop that would do that to a customer. This was the first and last time I buy tires here.

Bill Penny

I go here twice a week. Things I need are always stocked. Store is clean and organized. Love their friendly staffs. This place is a must have membership for business owners!!

Peter Hofer

Very good

Christina Crannell

U get a lot for ur money

Doñña Tûckèr

Fantastic service by Laura Suellwold right there to help if there is a problem and best of all, very pleasant. More stars than you have there to touch.

Lisa Huther

Edited to add, the Sam's manager did look into the paper dispensers and found they misunderstood the health department about something. I said great and asked when they would put the dispensers back up. They had discarded the dispensers and had to buy them again. When they arrived, they were put up promptly, and I was told they were in place. (1) I was told to complete a customer card for the manager, and if she felt it was important enough, she would run the request up the flag pole to corporate. My complaint is they took the paper dispensers out of the bathrooms to be "sanitary." I have psoriasis on my hands as well as very dry skin. Sometimes my skin is cracking and bleeding. I do not want air blowing on my hands. I want to be able to dry my hands quickly and get the water off of them. No air blower does that well, and sometimes the air blowing hurts. I also ran into a disgusted mother of a young child who said, "Sometimes kids get messy, and a mom needs a paper towel to get something off their face, hands, and/or clothes." (2) There is another issue as well, why do we have to fly a Canadian flag to be "welcoming" to our neighbors? We could just have a sign that says that. I've been to Winnipeg, our nearest neighbor, and I've never seen a US flag flying up there. No matter where they put the flag in our Sam's. it rolls up on the dowel and looks unsightly. Maybe that's a sign. Take it down. (3) Most of your employees are friendly and helpful. The store is clean and mostly well-stocked. (4) Thank you for bringing in catfish from our domestic Mississippi! Yippee! More American meats and less from China, please! Thanks!

Albert Knox

One of my favorite grocery stores!

Amanda S

I was in the Grand Forks Sam's Club on Sunday. They can not possibly have enough people staffed considering the ridiculous wait to get through the checkout! I understand that it is a Sunday and stores will be busy, but this was just madness! While shopping, I couldn't find anyone to help me and when I did find a person that worked there, the poor guy in produce was obviously so overwhelmed. He was very helpful but I also felt bad even asking him for help. He was rushing around to get stuff out and trying to get gross product off the floor. He apologized that I couldn't find anyone to help me and explained that he needed to make sure the bad stuff was off the floor because "we don't sell bad produce". He grabbed the bad stuff off and put it on his cart and rushed to help me find what I was looking for. After getting the item, I walked back to the produce area and I can say that I'm happy with all my produce purchases, but felt terrible for the young man that had helped me and an older guy that may have been his supervisor. They both were working so hard to get stuff out and barely kept up with all the shoppers! I bought some stuff from the meat department and the young guy working there was helpful and friendly. We're always happy with our produce and meat purchases! But then the worst part of shopping at Sams. I walk to the registers and can't believe how many people are in line and how far back the crowd goes! My shopping took 25 minutes and I waited in line for 30!!!!!! By the time I packed my car, some of my frozen food was thawing!!! How can such a large store function with so little staffing? No one on the floor and not enough cashiers to get the shoppers through efficiently. Why am I paying to shop somewhere when I'm leaving there angry?

Nat Carson

Oh, Sam's Club. You try so hard to be as cool as Costco across the street. Sometimes you almost convince me that you are. But, I'll be honest, you aren't. I know, I know. It's me, not you. You deserve patrons better than myself. But you know, it's the little things. Sure, you have great prices and heaping portions to satisfy even the hungriest consumer. But the employees look dead inside. Like people who have been beaten down time and time again by irrational and irate customers. It's just not the same. The food court is good, though. Aces for the food court.

Shari Backus

Employees are always kind and courteous. The prices are reasonable for the quantities.

Mleva Schmitz

Clean, friendly and good products

Roxi smith

It was a nice shopping experience

Jesse Broadhead

this is a wonderful store....

Jessica Poole

I love this store and the new scan and go app, so quick and convenient

Nanci Olsen

They told me to come before 7 to get a flu shot. At 6:27 they turned me away saying they didn't have 30 minutes to monitor me after a flu shot.

Haywood Allison

Smooth exchange of a pair of shoes. They really make things easy and as they should be.

sharon lambert

Great place to shop

Richard Dockins

Good prices on sales

corinne Johnson

Not as good as Costco, but a close second.

Adele Garcia

Was great

Ron and Cherie Sherwood

Not very good stock. No pure cane sugar on granulated, powdered or brown sugar. No apple juice in small bottles. Meat department often low on stock.prices are a little higher than other Sam's and we can get all that stuff just mentioned at other Sam's.

Alien City Breaks

Love Sam's it's an awesome place for bulk goods employees are super nice.

Diane Wright

Love the scan and go app!

Nate C

Usually pretty friendly service from employees.

Courtney Ripoll-McBride

We have had some good experiences here with customer service

Mona Whitlake

Just okay.

Amber Kingston

Love the photo shop

Kathy Bohlman

Store wifi was down. Wasted a lot of time waiting for staff to figure it out. They never did. I had to wait in the line at the ck out.:(

Cynthia Stuckman

Has just bout everything I needed and better

greg Mondillo

Today I was in the liquor department and the person goes on break as I'm trying to check out. This isn't the first time this has happened to me. Then I went to get gas, and my card (that I just used indoors at Sam's) would not work in the gas pump. Instead of trying to help me with this problem, the gas attendant told me that I needed to get a new card. (The silver lining to this story is that this problem caused me to get my gas elsewhere - and to my surprise the price of gas was cheaper than Sam's! Plus, I did NOT have to buy a membership!) It's unfair to me, a customer who makes a two hour round trip to purchase things at Sam's and then I can't get service. Obviously, having a membership at a Sam's with this type of service (and value?) is not worthwhile therefore I cancelled my membership.

randy the roach jr

It is a place were they give you a lot for a little

Mark Loeber

I always enjoy coming here. Recently, I've been pre-purchasing all my items online and you spend far less than when you go in the store! Check it out.

Irene White

Friendly and helpful staff. Good prices, unfortunately bare shelves, no caffeine free diet coke! Easy checkout, we will be back

Larry Collins

Very good prices on several items, a fun variety of new items for home, leisure, personal use. Still some things in some sizes are better purchased at Walmart.

Moises

Called four times to the Tire department to ask a question about their website. They never answered and was redirected to another department just to be put on hold for minutes. Answering the phone should be a main priority for customer service. Thank you to the worker named Rebecca for trying her best to help me!

Chris White

A large selection of food and fresh fruit. Not much seafood, but this store is located in Nebraska.

Teckeon RedStar

Folks w/more items in their carts ahead of me handed their receipt it was marked by employee and moved on. My turn handed my receipt employee touched every item in cart to count with less items that you can visualy count. Why different treatment??? Was I profiled? Something to think about!!!!

Jeff Harlow

Quick and easy with self checkout

Kelly Miller

It's a big buy at large grocery store. No issues w/this one.

Tim Cahalane

Quick fast friendly shopping

norma chambers

Nice place to eat.

Linda Simons

I have been a Sam's shopper for years, but I am increasingly unimpressed and even disgusted with Sam's. The customer service is horrible. Consistenly horrible. Sad to see the decline.

Khánh Bảo

nice

Ray Salata

The people are fine, but Sams prices are not good anymore. Walmart has better prices often times. Sam's club REALLY went down hill in the last few years. COME ON COSTCO.

K. Weber

I save so much money shopping here!

Ernest pulliam

Go here, so much better than the Costco across the street. The prices are all about the same, but at Sam's Club there are hardly ever any lines, making the experience just that much more worth it. It must be brand loyality as to why people still go to the Costco across the street like they do.

Kemischa Anderson

Efficient and helpful

eddie sisneros

Everything you need under one roof

Margaret Moore

Great had everything I need

Velora Wilson

I always have loved it. Meat and baked goods are awesome. It is also close to home.

Gary Hamm

Great deals on the things i need.

Jaclyn Sandvig

I love getting to try new samples, every time I see Pembe she’s always delightful and I end up buying whatever she’s selling! Lol I love seeing her!

Susan Sherwood

Friendly pharmacy staff. Knowledgeable and helpful.

Ian Campbell

Staff is nice. Helpful when you need them. There election in my opinion is pretty close to Costcos. Not as much variety but they carry very similar products that hold similar prices and quality. One thing I like is that I can use my mothers card if I need to run to Sam's Club for a quick shop. At Costco they deny you if you're not the person on the card. That includes at checkout. It's stupid. Also it doesnt get as busy.

Jerry Albright

I was very impressed with the service at this Sam's Club. I have a hard time getting around and so I use one of the motorized carts. I asked for my groceries to be transferred to a regular car so I can walk them outside and put them in the car. But the young man who was kind of supervising in the front end offered to have me drive up. He walked out with me to the front entrance and then even offered to walk to my car to put the groceries in. I never expected this kind of service from Sam's. What a great early Christmas gift.

Susan Winegar

Great if you buy big portions.

flor huerta

(Translated by Google) Excellent (Original) Exelente

Carleen Janis

They always have everything I need

Brice Stubbs

No Drano

Connie Gergen

Very nice.

Beverly LaRue

No longer carry 2 LT. Bottles of Pepsies. Not good. Was disappointed.

Bryce Bontrager

Knowledgeable staff in tire department. Quick even though there was a line!

Dani Lienau

Employees didnt even want to look or help you! Very rude when leaving . First time there and thinking it might have been a waste of money!!

Elizabeth Miller

Great

Susan Young

It was clean and the help were very helpful. They do however need more motorized carts for the elderly and handicapped customers

Yesenia Garcia

(Translated by Google) Good place (Original) Buen lugar

Paul Wyma

I wanted to return a couple items of clothing that didn't fit properly. Those at the Member Service Center were welcoming and made the experience enjoyable!

Brenda Rogers

Their scan and go app saves a lot of time and you get to shop from the comfort of your own home with club pick up.

Darya Bynum

It was totally awesome, everyone was kind and Dr. Davis was the best.

j Sauceda

Recently added new items fall and CHRISTMAS gift ideas already! Decent people and prices. Bakery fresh stuff daily. Members only gas prices are awesome!

LaDonique Avery

Great

Jose Islas

friendly, good prices, lots of options

Emanuel CHArging

Love it Great Place The Big Storw

w camp

Everything about this sam's is just like any other. My only complaint is that almost all of the carts have damage or a manufacturing flaw that makes the child's seat slant downward in the front, which makes my toddler slide forward uncomfortably. Not a big deal, but annoying.

Steven Wilke

Not bad for a Sam's. They have bulk Chorizo, which is a good thing.

Jennifer Polacek

Lucille stopped to tell us about Scan &Go. She helped us get set up as we started our shopping. Super easy scanning with your smart phone lets you pay for items as you shop. Skip the checkout. No lines!

Slippin Jimmy

Went to tire center. Had a great conversation with Alan. He cares about tires & cares about helping you choose the right ones. Great, fast service.

Emily Callahan

I'm a frequent costco shopper and this place is a joke. Huge lines only one check out opened that wasn't self checkout. The lady who check me out missed one item when I purchased 15 plus they made me get back in line instead at the customer service which had no one there and treated me as if I was stealing. People who where selling items were extremely pushy. Least to say I'll never return here.

Marie Y

Great place and great price for large families and bulk food.

Josh Myers

Staff is helpful and friendly. Store is clean and organized.

Alexander Harmata

Good place to shop for doomsday preppers.

mohammed almeqbaali

You will love to do shopping in Sam's Club.

Travis Olson

Low prices on bulk goods. Easy checkout with your smartphone.

Erik W

Clean store and great people working there.

james stands

The cashier has no idea what hes doing maybe train them before you put the out on there own its ridiculous

Christopher Cortes

The staff is often very rude. I have encountered several rude staff several times i go to spend a lot of money. Its disheartening i get not being able to hire people but even some managers have been rude. I even saw one being rude to another staff. I shop here because its supposed to be less expensive but often i find it is not.

Taygar Nobleheart

It has nearly everything and sells in bulk it'd be 5 stars if it had signs like Walmart does

Wendy DeGroot

I am a business owner they always are helpful and take good care of me

James Forney

Best place to shop

Kirk Robinson

Not very good suppose to be easy order online and easy pickup NOT the way it happens at all would have been way easier to just go in and buy it pickup is screwed up

Richard Hewitt

Stopped on Sat, Dec 6, 2014 to buy gas. Advertise on there sandwich sign as $2.43 a gallon, at the pump it was actually $2.79 gallon! One more example of the greed of the Walton family! Usually try to avoid SAM's & WalMart! Live and learn! It's COSTCO from now on!!!!

BOB Peck

I like this Sam's Club. It's not terribly busy most of the time. You can get in and out pretty fast. :) Just avoid getting caught up in the experience and end up buying 50 gallons of mayonnaise.

Sylvia Harant

It was good!

Bri Christensen

Good prices and items. Wish the company was better to employees like costco though.

Karl D

Quick and easy to get in and out

sara j

Love scan & go. Makes shopping so quick & easy!

Kory I

They have what you need, but its not easy checking out. I was going to buy some alcohol but they only had a few checkers and fewer that could sell it. Being told that there would be a wait for it I left it behind. No, there were no checkers in the spirits room either. This is the only gripe I have, not enough checkers at peak times. Update a week later same thing! Two checkers and a line at both, but this gave me time leave feedback at the website.

Gerald Gress

I have been getting more disappointed with this place because every time I get something I really like either they are out of it or they don't get it no more

Brad Williams

It's a Sam's. Clean place,With courteous employees.

bipin shrestha

Its the worst sams club i ve ever been to management is poor

Christopher Swan

Always a good experience and fast check out

Bonnie Mayes

Always find more than I should and always enjoy what I get-----Always have fun and friendly workers

rhoda bryan

Best place to buy the essentials in town!!

Jerry Windham

Good Sam's with helpful staff.

Mary Parker

Personally I don’t care for the checkout stations

Jason Hall

Not bad here but its noy Costco. Kind of wish they had more of a organic section for like vegetables and stuff like that

L.Lorraine Gayton

Great customer service. Lots of great things to look at. Plus the sampling of food on some items.

Connie Eachus

Great go to sams club a lot

Tami Hainea

Good experience. Actually all the check out lines were short. Hardly any wait time. Bought grapes and csn't wait to get home to try them.

Edward Miller

Everything in one stop. Employees were helpful and friendly.

arbec halldorson

Good place to shop for tires

Brianna Milot

Clean store, helpful service, and the lines are generally not too bad.

Mike Jones

Food court is horrible. Takes forever to order.

Jan Phelps

Downloaded the Sam's app and used got the first time today. Awesome!!!

James Fortner

Very good

cassidy aslakson

Awful customer service. Waited to be assisted for 20min, and I still got a rotten attitude.

Tre

This place is cool. I love shopping here.

Summer Chamberlain

Love this place. Please change hours on google maps. They close at 8:30.

Shawna Cotnoir

I shopped at Sam's club twice a month for out family of 6 and recently heard what they did to one of their employees of over 20 years.. (Roger Lynn) who is one of the nicest people I've met, working so hard every day for his family, they let him go due to the amount of money he was making.. I will never step foot in that place again and will definitely keep telling people about how SELFISH this company is.. For your company to let someone go who put everything he had into his work, I'm speechless..

Brent Heddan

Very courtius people

Jolene Swift

The cashier's are not friendly, when removing my purchases to the belt the cashier barked at me "just leave them in the cart" I got up in front of her and said yes ma'am....... Could very well say, "it would be no problem to leave them in the cart I would be glad to scan them there for you" common courtesy would sure be nice.....oh and don't forget to smile at least act like you like your job

Mcbethru Portales

Rude employees, waited 15 minutes to be helped at the counter. Overall poor customer service

Martha Gust

They need more cashier's

Carletta McKellips

My mother and I went and spent 83.00. After she swiped her card, it said approved, the system did a whole system reboot. It took a very long time for someone to tell us that it didn't go through but it clearly did through our bank. The manager was very cold and disrespectful to us and told us there wasn't anything that they could do. So we left and called someone that was in upper management. He said the he could give us a gift card for what we paid for. I do appreciate that but I think management needs to take a customer service class to better prepare themselves to deal with the public. It is very unprofessional to act that way to customers.

Vera Wood

Light shopping. All good.

James Keck

It was busy.

Marilyn Mosbeck

I just love the deals and I love the scan and go app!

Betty Valle

I use this facility many times a week. Has good prices on good products. Would recommend others to be a member.

Bri B

Helpful staff helped me find your beans. Wish you had a wider variety but the price wasn't too bad for 12 pounds.

Richard Westling

Large store with lots of items for sale. Many of them in bulk.

James Gonzales

Very helpful

Patty Andersen

Consistently has the best fresh fruit in town!

Ryan Zmolek

This location can have two people at the exit to make sure you paid, but not a single employee at photo or optical

Sherri P

Big variety

Ruth Gruber

Store does not carry some of the items it use such as chef mate cooking spray. Restroom not so clean

John Bilodeau

4 stars for well organized, spacious, & clean.

willie Nelson

Lot of cool stuff

Brandon Esser

Friendly staff and lots of stuff in bulk.

Scott Boekhoff

Great prices on so many items.

Angelica De Los Santos

Worst experience ever!!!! They sold me a IPhone 6 and within a week it basically crashed and froze ruined my speaker and glitches my screen!!!!!! And now they claim they cant replace it and that they can only recommend using the insurance or paying another 127.00 for a 6S and that they upgrade my device for me!!!! Forget sales you sold me a defective device!!!!!! You SHOULD FIX IT!!!! That is completely not ok!!!!!

Alicia Cariotto

Long lines at customer service today. Sold out of several items that I came for. Again, allergy meds at pharmacy aren't able to be processed/rung up. Very frustrating to know we are paying to be members and cannot get what we need. Long lines also as only 3 or 4 checkouts open.

J.B. Chandler

Good but kinda expensive

Kristin Crawford

Love shopping at Sam's club it's a lot better getting everything at once.

Sara Ayob

Good service

Deri Santana

Never employees enough to serve food. Not clean like Costco.

Russ Dubrovich

Parking small, service good, less crowded then Costco or Walmart

marie skelton

I cant have one in the northwest

Wade Fuller

I go to Mizzou and every stop I’ve gone for groceries I have gone here, but recently I went and tried to purchase the bags that say “choose any 2 bags for one low price” and was told that they are actually separate. I have gone here several times and have purchased the bags and only paid for one, I feel bad for putting 1 star but I spoke to several people claiming that the bag simply meant it was discounted and that it wasn’t a BOGO deal. I see that as false advertisement, wondering if anyone else has had that experience as well.

Ew Lawncare

I came to get mexican cheese, queso panela and they don't have it, the other sams do, but this doesn't, it was bummer wish this one can order the panela cheese. I spoke with a member and told me that thet only order what they want not what the customer need and i should file a complaint, they have had several request on this type of cheese but never order any. I guess i will cobtinue going to the one in murray instead, they have more variety.

Andrew Andrade

Best customer service I have ever experienced. I was checking out through self check out when I needed to return an item. I couldn't find someone in the immediate vicinity so I walked over to two employees working off to the side of the check outs. Just asked if they could get me someone to assist me since I had to exchange an item. Within minutes someone was there and then the store manager was assisting, which just happened to be one of the employees I had just spoken to. My item was exchanged and I was walked out the door by the nicest store manager I have ever encountered. You can tell when someone truly cares about their job and this young man does! Store was clean, encountered only friendly staff, I'm a customer as long as Walden is running that store, guaranteed.

rodolfo millan

Good

Evol Stewie

Lots and lots of different products quite bulky also nice organized store helpful employees better than walmart altogether the only downside is you have to have a membership to shop here other than that its worth it ☺

Eli Hofer

Very friendly staff

Sam Taylor

Lots to choose from and in large quantities. Lots of people and friendly staff.

Jeff Ghoti

A good place to shop for a small business.

Shelley

Always helpful service, quality products, and awesome prices.

Courtlymist 42

Go early to avoid the long lines

DJ Aim

Not sure if the Tire department was understaffed , but the technician told me on the phone he couldn't help me and I just had to come in to get my answers and buy new tires. Got there and waited about 15 minutes with two small children, someone with an appointment walked up behind us and the technician just started helping the guy behind us. Then proceeded to just shout that he couldn't help anyone else for the day. He was extremely rude with the way he reacted to the whole situation. Didn't even acknowledge us. I have always bought the tires for our vehicles from Sam's and the majority of our groceries...thank goodness Costco opened up. Maybe they will treat their customers better.

Christi Christensen

Prices have gone up. No real savings. I can shop online at other places and have it delivered to me.

Dennis Schumacher

Service in the bakery was poor at the best, the wife stood at the counter for 15 minutes and no service. Will order cake somewhere else.

Travis Young

Great as always! Had what I needed.

S Masters

Been a member since 2006, while I admit in the years PAST, Sams club has had some rude employees. The last year or two I've noticed a LOT more friendly employees, willing to help, in fact.. go out of their way to help. Not singling out any customers. Of course everyone has a bad day, and some of these reviews are valid, BUT! Look at the dates... Its sad that people don't give compliments like they do complaints. I would venture to say... for every 1 complaint there were at least 1000 neutral, good or great experiences that went untold in anyway. Today society SEEMS to be all about, "Gimmie gimmie gimmie", bad news! Its OUR world, not just your own. There is one manager there that, I don't care for.. but not cause she's done anything personal to me.. she's just... in MY opinion one I don't care for. When I have a question or an issue I will ask for anyone but her.. The employees I have encountered the last 10 - 15 times appear to enjoy their job, they help, they're personable, and make it not a chore to shop. I shop at Sams club multiple times a week and for many reasons, one of those reasons is, customer service, then price, followed by convenience, and lastly my rewards. (yeah, free samples are a bonus ;) ) When I started my 3rd business I TRIED going to FSA, Shamrock, Sysco and whatever the 4th food delivery service is in Casper.. NONE of them would give me the time of day! "Your not big enough to make it worth our time" Thats their excuse.. Now, starting my 3rd year my spending has increased, from 400 a month to now, 300 a WEEK! YOU BET im small business, and YOU bet Im going to try my hardest to grow to be BIG business.. and you know who's going to get MY BUSINESS?! Not Shamrock, NOT FSA, NOT Sysco, but SAMS CLUB! YES, I've had a few times that I had a problem with this or that at Sams club, BUT the good VERY MUCH outweighs the bad! If you encounter a problem at Sams club the managers WILL MAKE IT RIGHT, even the one I don't care for. Don't just assume cause some cashier is having a bad day that, that is warranted of others to over look it. The managers EVEN the STORE manager is VERY attentive to their employees but more their customers! Remember, Im just a "small business" but yet...Im treated just as good as I TREAT OTHERS. Hopefully this looooong review helps curb the negative ones.. If I were reviewing Macys I could understand the "snootiness" of employees.. but at Sams Club? I don't see it. I see GREAT customer service, GREAT prices, Managers that CARE (minus the one, but, Im sure she cares.. just in a wHeird kinda way) and good services! (btw.. do the click and pull.. and when you do, in the comments before you submit.. write them a little note, say.. something like.. HAVE A GREAT DAY! "Compliments are USELESS if never spoken"

Steve Wood

Always good at sams they always have the best meats of anyone especially like the big t bones ribeyes and strips better than most any rest has

Kirsten Gettinger

I highly recommend this store! Very worth it!

Steve Harris

In and out and a large selection

Scott Olslund

Very good prices and a HUGE selection of goods to choose from. As other have said in their reviews the line can get ridiculously long.

Brady Sullivan

Plenty of staff on the weekend. Good alcohol prices so a place to stock up for parties. Member's mark brand quality has gone up but would like to see more cat supplies, dogs are overrated

Samantha Flowers

Great value for the most part! Fantastic selection, very clean and organized facilities

Richard Flores

Lowest gas prices in area$1.84 on Friday easy in and out with groceries

Toni Hill

It's Sam's Club, I don't expect the same level of product and customer care as we got when we lived near a Costco. The selection has been better than we expected. Just don't expect help with anything in the store, employees are hard to find and then to get them to stop and actually know about what you're asking is another story.

Samantha Ohle

Easy and convenient!

Barry Evans

Typical Costco, great prices, and always busy

manny s

We went to your store in 114th south just west of I-15 ,South Jordan Utah today. Of course they have food to taste. My wife who is a Handicapped and on the wheelchair did a second taste to make sure that the food that she want to buy. The guy made a sarcastic remarks that is too loud that you can hear his voice to the next wall of the bldg. " He said you're back again ha". Does he has the right to say that? Definitely NO. This Caucasians person is not sensitive what comes of his mouth. Does he has the right to make a comment? I said NO. Is he a Racist ? YES, He wont say that to a white person, and the way he look down and express it to my wife. My wife just took off when she when she heard how arrogant this person was . I cannot help it but to approach this guy and express that he is prejudice about handicapped and women. He said he's done nothing wrong and express no apology and defended his comments. His EGO really stand out.. Another Sams Stock worker asked me to leave without calling supervisor that this incident wont happen again. YOU ARE RACIST !!!! On my way out I express my experience with Sara who is also the manager. Apparently the same guy had problem before with other members. AS for me I will go down tomorrow and turn in my Business membership card. We believed others would like my business and deserved better treatments for handicapped, Asian, and women.

Sunshine King

Jennifer is amazing in the Pharmacy!

Michelle Valdez

Alway find what i need

Nadine Kilts

Fine big store but kind employees

Nanci Ramirez

They are really truly amazing!!!!! I love their prices, throughout the entire store. If something is not right or ever goes wrong, they really truly go out of their way to satisfy their customer 100%!! Their membership price is a killer deal, and if they see that you can save more money by upgrading to their pro membership they will go out of their lead to explain to you and let you see how much more money you could be saving if they notice that you're better off with their pro membership. Not to mention after you spend a certain amount of money they give you cash back!!!!! They will even throw in a gift card. And their food court is delicious!!!!! Thanks Sam's Club

Ashley Oyen

Love using the scan and go app. Quick in and out.

Robert Kraft

I have shopped at Sam Club for years and have always been satisfied with the service and employees

Tanya Jarvis

My cashier was awesome

Steve V

Scan and go app is wonderfull, except for no alcohol.

Jamie H

best produce in town

D. C. S.

Good prices friendly staff yeah I know this is WALMART but it has a good polish dog special for $1.50 like Costco too. Yumm

Judy Nicholson

I like self checkout and prices

Ganesh Ambigapathy

Lot of good stuffs and Value for money. Membership is worth it. Throughout the year lot of savings and deals.

Cory Thomes

GOOD STORE & HEARD THE STORE WILL BE CLOSING & THE EMPLOYEES THAT WORKS THERE MIGHT GET JOBS AT ANY WAL-MART STORE OR SOME WHERE ELSE !

Dan Fisher

Order online and pick up is amazing. Pharmacist Ryan gives tips on shoulder workout with every purchase. Ryan is awesome. Be more like Ryan.

Maura Ruvalcaba

Love Sam's club because you earning

john bjorgo

Do most of my shopping here

Hillary Pittman

Love the convenience of ordering online and picking it up, makes grocery shopping go faster, so you have more time to spend with the family or doing other things!!

madison fiedler

First of all, let me start off by saying that my family has been shopping at Sam's for years across the United States and have never had any issues like the one we've experienced at this Casper store. The employees seem to have some problems treating each other like respectable adults. I can easily compare it it to a middle school drama scene. Ouch, right? I don't believe that these individuals can honestly STEAL, toss under the bus, and talk nasty to their fellow employees and then turn around and treat a whole sea of new faces with that respect that their coworkers are deprived of. Needless to say, I will NOT be bringing my family back to this store again.

Bryan Michael Hampton

Great gas prices. Friendly staff

Mary W. Smith

I purchased a tv and sound bar along with groceries etc. I asked for assistance from Troy. Not only was this man polite and very helpful but he went the extra mile to make sure it was on a cart waiting for me when I was done with my other purchases. When I got ready to check out he was smiling and ready to help me out to load it in the car. This employee is deffinately a cut above the standard employee. He is a keeper for sure.

Chantel Applegate

Pleasant people

Brenda Ramos

Bien organizado encuentras todo rapido

Janeen Steer

Good hot dogs and frozen yogurt!

Jessa Bratten

In short I came to pick up some photos and my membership expired 3 days prior however I did place my order on the day before it expired, initially I was concerned I would be unable to check out because I am not the primary holder on this card but my mother in law is. The supervisor by the photo department told me I could and it’s not problem since it’s not soon after expiry and that I could do some shopping and check out at the regular registers. Well apparently it was an issue to the staff who checked me out, even though I explained what the supervisor said and my situation, I was asked to leave and not to touch anything in the store by the sweetie named Darla. So after all the money I spent here I am ousted like a possum. Thanks Sams!

Scotti Larson

I love using the scan and go so, and avoiding the lines.

Shawn Bonas

Super Suki. The employees sick. They do ducked up shut to customers. Hate wall mart and Sam's ♣

Darlene Orona

The workers at Sam's are really nice they go out of their way to help you and I just love that store they have what you need plus extra lol love shopping at Sam's

Duane Anderson

Place is OK. I like self checkout but there needs to be more.

Matthew Thomas

It's like Costco but with less people.

Lynn Bitzan

Doing the taste of Sams yum

Benjamin Lehman

Not as good as Costco but it's the only option. It's way better than Walmart but the items are considerably different from Costco. If they had a Costco card I would go their instead. Thinking about getting one and driving an hour to get Costco instead.

Ritchie Nordstrom

I use a scan app from Sam's Club. I usually don't have many items in my cart so I'm able to pass the check outs and check out with the app. The door guards scan my phone that has a bar code. I really like this feature.

Junior Quintana

A little more than what you bargain for

Milton Updegraff

Scan & Go! If you haven't used this app offered by Sam's Club, you haven't lived! This brings self check out to an out of this world experience!! You never have to show your card at the door! Yay!! No more standing in line, ever! So quick!! Awesome to feel the incredible trust being placed on you.....the individual shopper, by a multibillion dollar corporation! Closest thing you can experience in the 21st century to shopping at the corner grocery store in the 50's, 60's and 70's and saying put it on my mom and dad's tab! Thank you for the trust!!

Dennis Carlton

Large quantities of most items at low prices. Many items for resale so commercial companies can save on large storage buildings. Good place to buy items for large parties and group meetings at reasonable prices.

Ann-Marie Feldt

Always quick and easy early in the morning. Saved alot on gas on the way out!

Robert Stewart

Just got gas and ice cream , good

Jessaca Marie

Sure their food court is good but that is about it! Customer service is worst than Walmart and McDonald's combined. It took someone 5 minutes to answer a call. Plus they do not take Visa credit cards, how do you not take Visa? Next year I'm going with buying a Costco membership instead of renewing Sam's Club.

Greg Hanson

Loved it! Used the new app to scan all my items. Paid with cc when we were done and skipped having to go through the checkout! Now that's the way I like to shop....get the h... Outamyway!

Kevin Summers

Poorly staffed. Not enough people to mount tires. I had to work too hard to buy tires!