Reviews of Mrs. Fields (Bakery)

Zaria is weird

Those are the best cookies i've ever had, they were soft and delicious. They're even better warm but the cookies don't need it to be good. On top of that there is a pretty large section of deserts.

Stacy S

I used to love these cookies when I was a child. They used to be good and delicious. Not anymore. They seem to bake all the cookies for the entire day before the store opens. So if you purchase in the afternoon, they are no longer fresh. Not to mention the cost is sky high. Such a shame. A once great company has gone down.

Doris Foxx

Love their cookies

Moriah Thompson

Quiet little place and very cozy. Right next to a huge mall and lots of eateries which is convenient.

Ed n Marla Lovell

Hot and fresh with a smile

Priyankara Hennayake

Not that many choices as the store in PA.

Jessica Turner

My favorite cookie place and the employees are always friendly and polite. I stop by everytime I'm in the mall!

Moamed Rosete

(Translated by Google) Excellent place (Original) Excelente lugar

Bogdan Magda

Food place

John Kang

Great cookies, the owner was very nice as well

Marilyn Lyles

First time ordering a cookie cake from this place. When placing order there was an employee named, Jairo along with another young girl. She was very polite and helpful. Jairo made a statement that he was not going to make the cake and had a very bad attitude. Thanks to the girl who pursued him just do the writing after she bakes it is when he accepted. This to me is very unprofessional and rude to have to witness an employee refuse to do his job and witness another employee offer to do all the work. I strongly believe that Mrs. Field should evaluate their employees attitude and customer service skills before offering them the job. Thank you to the girl who was nice enough to make the cookie cake, which by the way was DELICIOUS!

richard Fields

The staff is always friendly and I always Like the fresh cookies. They also have daily specials.

Victoria Hyman

Great cookies

choclategirl girl

Wonderful

Sergio Estica

Gooooooood

Keith Winkelman

Good cookies!

Murtadha Aljama

Simply the best cookies I've tried in my life!!

Nathan Ward

Delicious. Love their sandwiches

James Kim

One big reason I give 5 stars is they are always friendly and treats people with smiling face. Plus the drinks are so sweet.

William Thomas

The Best

Joey Godley

What's not to like?

Elsy Danedi

Everything I have ever tried here is too sweet and if not labeled fresh, it will most definitely be stale. But kids do enjoy the fresh ones on occasion.

a.mjulio

Could do better

Har Mon

Best white choc mac cookies

Chanell Abdul

Disgusting and un kept I left

R C

Over priced and super rude employees.

Nelson Lin

There’s flies on the cookies..

Colin H

Good staff

aapc4629

Oatmeal raisin cookies.... The best!!

Yusra Al-harthy

White chocolate macadamia cookies

Henry Winkler

I always get my coffee here. Great coffee! The cookies are tasty also. They make a great large cookie for special occasions.

Maria Del Rosario Chacon

Son cookies muy ricas

Kaylen Gough

The cookies are so good and moist

Reginald Carney

I had a GREAT experience. The staff was so professional and was quick to answer my questions. The owner, and staff, made me a custom order for my business and had it ready fast! Thank you, Anchorage Mrs. Fields

Debbie Bumnray

Delicious

Zenobia Swinton

They sell all kind of cookies and is in the Arundel Mill mall concession stands in the mall if you like cookies any kind of cookies this feels is a place to go

Hdjjejsj

Had bad experience BUT the owner was very professional and fixed problem..

Millard Snowden

Great cookies !!!

Robin Ford

Fast service

Gl Dolan

I was sold moldy baked goods on June 29, 2015. Disgusting, won't shop here again and will be telling everyone I know.

I was Batman

Very neutral nothing great or horrible to say abour Ms.Fields

HECTOR GOMEZ

Not a big deal... Could have better prices...

Jade Stickle

Stopped by yesterday and saw that there were no pretzel dogs. When the woman asked me "What do you want" I asked her, "Is this all you have?" She retorts immediately, "This is ENOUGH!" gesturing to the rest of the pretzels. Maybe I should have phrased my question differently. I didn't see what I wanted and didn't know if they'd be making more for the night. That woman had no idea what I wanted to order, let alone how much, so I was offended that she was both assuming what I wanted and passing judgement. I'll think twice before coming back here again. Especially if I see her. Other than that, the boy working with her quickly made the dogs and I purchased one, its quality was as expected.

Keyone' Swain

GREAT COOKIES!

Naynaylovesmakeup

I have loved this store for over 20yrs. I remember when i was a teen shopping with my family we would always get nibbler cookies and my fav the cookie monster cookie. Now they have yummy hot n cold drinks, bite size cookies, BIG Cookies, bars and so much more. If u go early enough in the day u can get yesterdays left over cookies they put 30 mini cookies for 5bucks.... yea its a steal.

Maria Bravo Gil

Ay van, quiere un poquito más duritos.

Clint Chrestenson

Terrible service

Melossa Ehlers

The best chocolate chip cookies and amazing customer service!! I’ll always take my business her instead of Toll House; it has history in the mall.

jjjs5 .

Great cookies!! My first time purchasing baked goods from Mrs. Fields. Will definitely purchase more the next time we go to Arundel Mills.

jeffrey okon

Ok

Donnell Carter

Good Cookies

CharLena Pearson

I don't eat wheat, so I have no idea, but people are already there. And the baking or warming always smells wonderful

Alexander Sherard

It's cool

Nauticaa Bluuwatr

Delicios Cookies . Soo Good .

hello felicia

Been here alot when I was young always had the best cookies lately I've been getting stale cookies at first I thought they might of changed a recipe but today I got 2 cookies one was hard and the other was soft

Jorge Deolarte

Not as clean, middle of a hallway and prices are high. Would be best to visit a location with better maintenance.

Terri Pratt

Quick, clean friendly service

Kitty Cheshire

What the heck happened to this place? Cookies have been dry and not very good. Something needs to change or I'm never coming back. Big waste of money

Jasmine H

i had the dollar section. it was good but still doesnt taste as good as the same day

REGINA MILLER

Great cookies

Jorge A. Bustamante

Can't beat a warm cookie

Lorrena Terry

Always friendly, daughter loves cookies.

Essential Viewfinder

I’ve always enjoyed cookie cakes but the only kind I ever had was chocolate chip. My favorite cookie is white chocolate/macadamia nut so I wondered why I couldn’t get that in a full cake size. My wife told me to try Mrs. Fields. I never thought of them but of course they offer that variety. They charge an extra $5 for that flavor but it’s worth twice that amount given the ingredients. I ordered it days in advance and it was ready when they promised having been baked fresh that morning. The colors were right and they spelled “Tony” correctly. Excellent taste and probably best cake ever. Warm a piece in the microwave and serve with 2 scoops of ice cream. It’s an indulgent pleasure that will renew your faith in a loving Creator. This will be a yearly tradition. Thank you Mrs. Fields, I’m sure your husband is proud and portly.

Irene Mesa

The male that was working there paid no attention to my husband or to myself. He said the cookies were from yesterday. That he was unable to make cookie sandwiches because he was busy. Cursed in Spanish and walked away. I paid 4 dollars for parking for nothing. Disgusting attitude to say the least. I will be reporting this to the department of health.

Shelly Lipscombe

Love this place