Here you will see all the information of real people like you who are using the products and services of Cakes Plus (Bakery) in Maryland.
Now the business has a score of 4.3 out of 5 and that score is based on 236 reviews.
You must have seen that it has an average rating is high, and it is founded on a very high number of reviews, so we can think that the score is quite faithful. If people have bothered to evaluate when they are happy, it works.
You know that we don't usually stop to put scores when these are correct and we usually do it only if we have had a problem or incidence...
This Bakery corresponds to the category of Wedding bakery.
I found this place today after shopping at Kohl's. As we walked in we were greeted. There was a good selection of cupcakes which we took a few, cream cheese was great. We really wanted to take a chocolate cake home but unfortunately they didn't have a lot in cakes. I will definitely try them again. My daughter loves the cupcakes. The guy at front was very nice and friendly.
Beautiful cake just like the picture I provided. Tasted delicious.
Best cupcakes EVER! Moist with a unique flavor, a wide variety!
I had these guys make my daughter’s birthday cake and they did a really fantastic job. I could tell they really paid attention to detail as everything was just perfect. You guys should really check this place out. They never disappoint.
I’ve been going to this little gem since 2001. Prices can be a bit steep but definitely well worth it. They now have a different flavor of the month cupcake and every month which can get quite unique. They also have a board that they hand write inspirational quotes which is cool. The cupcakes are divine, no matter what I buy I have to get a cupcake before I go. One of my favorite bakeries by far.
Got cupcakes and a cake for my baby shower on the 6th and they were so good. I didnt know the cupcake icings were different flavors. I was very pleased with everything including the excellent customer service and the help to my car. I didnt get any names but everyone who helped me was so friendly. I wish there was one closer to DC but it was worth it. I will tell my friends about this place.
Very disappointing experience. I ordered cupcakes for my husband's birthday. They forgot to decorate them???!!! Not only were they not decorated when I arrived to pick them up the packaging was awful. I hoped for a better 1st time experience. Also he did not like the cupcakes.
Fast and friendly customer service. The staff was very pleasant and made sure every customer was attended to! We bought a red velvet cake last minute, it took them a few mins to put a phrase on the cake, and it was delicious! No same day orders.
I've been getting birthday cakes from here for years and the quality never wavers!
Have had positive experiences here with the vast assortment of supplies this shop carries. Although they didn’t have everything I needed, they had a lot of what I was looking for (cake tins and toppers for bday cake, foil placement for cake, molding chocolate). Prices were a bit steep, too. I tried a lemon cupcake while I was there.
Delicious! I've been going here for years. I love being able to stop any and pick up cupcakes whether its one or one dozen. Red velvet, lemon, and chocolate with buttercream frosting are my favorites. They also have cute little small cakes. When I was pregnant I craved their cupcakes regularly. Definitely will be ordering a cake and cupcakes for my dughters first birthday. The staff is friendly and very helpful.
This place will be the one I chose for my wedding cake. They have delicious cupcakes and make great cakes as well. All pastries really. Lol
I order a a heart shape top tier and 200 cupcakes. The flavors were lemon, chocolate and vanilla. These were the best cupcakes ever. They were moist and flavorful. They were delivered ahead of schedule because they anticipated the traffic. At the end of the night there were only few cupcakes left. I've had several my guest contact me for this vendor's information. I will be getting our birthday and anniversary cake from them. Wedding Date August 10, 2013
We absolutely love this place. Whenever we are in the area we stop by for cupcakes and retail items.
Traveled from SC, to assist with my granddaughters birthday party, the cake was beautiful little, I'll be back.
Great cakes. They do need to expand and open on Sunday
Terrible customer service. Been a customer for years but placed my last order here.
My go-to place for baking & candy making supplies. Their super friendly & knowledgeable staff is the best!
Amazing cake! The flavoring of their yellow cake is truly unique and delicious, as well as their buttercream icing. And talk about moist! Perfection!
Very nice.
Quick wedding cake no problems and it was gorgeous and delicious too
I just got 3 cakes and they are master pictures I want on my cake
Let me just say that when you ask for a princess cake FOR A THREE YEAR OLD GIRL, you don't want the cakes plus baker telling you the DAY BEFORE THE PARTY that WHAT YOU ORDERED AND REQUESTED for 106 dollars is not recommended by the baker. This was the most ridiculous experience I have ever had. I will never ever recommend this place to anyone. All three year old girls know is glitter, sparkles and shiny stuff. Unfortunately these people took 105 dollars from me because I had no other choice but to take the cake for pre-planned birthday party. Next time someone tells you what they want on THEIR cake, dont give them YOUR advice, it is NOT solicited.
EDIT: the cake picture posted was after I had multiple people go out and get different flowers and you didn’t have permission to post it. My photographer didn’t give you the ok to post. You stole this picture. My wedding cake had the wrong flowers and they looked dead, even though the flowers were fake. They were in bad shape, I had to buy different flowers to fix the cake so it looked like the photo. It was ok tasting,nothing special. Also the shape of the cake was off from the pic I sent
Worst customer service ever very rude workers and I got a wrong cake for my son was disappointed and yet the couldn't apologize they are very unprofessional if it was possible to give a zero star I would
I do not understand the hype about this place.If you are looking for lackluster cakes and "okay" customer service then this is the place for you. The cakes will not wow your guests. The cakes taste like Betty Crocker mixes. Their icing is creamy, but it is there to mask the mediocre base cake (cupcake, cake, etc.) . No one greeted me when I walked in. No one even said hello. They were just looking around. A"hello" would have helped.
DELICIOUS cake and such a quick turnaround! When I was picking up my cake I overheard a customer asking if they could make a cake for an 8 year old bday THAT SAME DAY and they said no problem! This will be my go to location for all things cake, cookie cupcake etc
Cakes and cupcakes are good just pricey.
Best cakes and cupcakes Ever!
My family and I have used them for pretty much every single party that we have. The cakes taste great, and look exactly how you tell them you want it to. Although some of the prices seem expensive, the money is well worth it (and the prices vary by design). I've never had any issues with them, and I would highly recommend them.
I just heard about Cakes Plus from a coworker bring cupcakes to our office. OMG! They were great!! Decided to go in over the weekend, and they had more flavors of cupcakes than I realized. They also have cakes ready to buy, which I think is such a good idea. Customer service was very good. And I will definitely go back.
Best wedding cake ever!!
I've been there there 2 times since I had no choice but never again. The cupcakes and cakes are okay not the best but man, their personality is HORRIBLE. They are rude and disrespectful to some of their clients. Never smile at you no matter what. Seems like they are miserable!!!
I would not and could not recommend thi s company to anyone...the choice to do business with a company for me starts with the initial contact...I have never dealt with such a non-professional group of people...the conversation was very condescending...as if I was expected to be the professional....I know nothing about cakes and totally relied on their expertise...only to be spoken to as if I was an ignorant uneducated fool.. and this begin from the person that answered the phone to the "tier person"..I do not recommend!!!
I purchase all my pastry here, rich in taste,cake well made, point blank
Pricey but the butter cream icing is SO GOOD
All of the baked goods are just to die for!! I'm soo glad that they started a cupcake of the month as the new flavors are fun and give me a reason to make a trip into the store every month so I can see what’s next. I would recommend this store to any wants a Treatie wheetie whether it be for a mid day fix or for an occasion such as a wedding or a birthday!!
Not the best customer service but their cupcakes are great. When I first started going in 2007, the cupcakes were divine! They've skimped along the way and it shows. The lemon, vanilla on vanilla and red velvet are great. Plenty of parking and you can't beat $1.00 per cupcake.
Best cupcakes I've ever had!!!! Tried the vanilla butter cream, vanilla chocolate icing, orange cream and lemon. Omg...Delicious. The customer service was great. Friendly staff. I'd recommend this place to anyone
The cupcakes are just okay. A step above a cake box mix. There are not many quality bakery options in Laurel so i settled with this place. But after several attempts i would rather drive 20-30 mins for better quality and service. I have been here a few times hoping they would prove me wrong. No one ever greets you or smiles. The older Caucasion ladies are always rude and short when communicating with customers. The customer service needs some serious work; along with the recipes in particular the Red Velvet cupcakes they frost them with buttercream instead of the traditional cream cheese frosting. I would not recommend this bakery.
Best cakes & cupcakes I've ever had!
Have had hit or miss service with Cakes Plus. Will have excellent, courteous service then one of the staff will either display improper training or simply have a bad day moment. This was our situation this past Saturday. Needed a package of all vanilla GF cupcakes but they had mixed packages. Representative said they couldn't change them once made. Really? Since when? After showing some discontent, the representative asked a co-worker if they could change it. They said yes. Wow! Sounds like a training issue to me.
Best cakes on the east coast
It is amazing everything they have is so delicious! And the service is excellent :)
I has a CakesPlus chocolate cake at a work party. It was the best cake I can ever remember; esp since I don’t eat a lot of cake. So I have this family reunion coming up and I immediately thought of CakesPlus and that delicious chocolate cake. After paying my dues, I took it upon myself to pay $73 for a cake from CP to take to share with my family, and I spoke SO highly of this cake to everyone. I was SO terribly disappointed. It was like it came from a different bakery. It was not the same moist delicious cake I’d had just about three weeks prior. Such inconsistency. I will never use this bakery again. You don’t know what you’re going to get. GM p.s. I also had a lemon cupcake for the road and it was not fresh, moist or delicious! Your reviews on customer service are awful. If you don’t do some serious training or firing, you’re not going to have a business.
Delicious Cakes and Amazing Customer Service
Love this place. A Baker's dream. Has everything .
Omg love their cupcakes. Decent pricing and got out of their quickly for a holiday. Nice friendly staff and adequate parking
Poor customer service.
This cake was created for my mother's 65th birthday celebration. It was definitely the talk of the evening and almost too beautiful to cut into. The staff at Cakes Plus did an outstanding job from start to finish. The ordering process was seamless and the cake was ready for pick up as promised. The cupcakes and cake were moist and full of flavor and the guests loved every crumb!
I love this bakery. The cupcakes and cakes are DELICIOUS and AMAZING! They also have the best baking supplies, decorations and boxes to boot.
Best of the best in cakes
Best cupcakes ever!
Customer service is REALLY BAD!! Why are the employees so snooty?? Is they don't like their job, then work somewhere ELSE. Don't bring a salty attitude...at a supposed to be friendly bakery. I thought everyone loved treats but it seems that this staff doesn't. I am taking my business at another bakery.
Went to this store to buy cake supplies. The ladies were friendly and informative. Thanks!
Staff is very friendly. Location is a tad small, but we'll equipped. My only complaint was how full they were, but that's obviously a good thing
Cupcakes tasted like they came from a box mix, so pretty average. Frosting was horrible.
HORRIBLE Customer Service! 4 people at the counter staring at me but didn’t deem it necessary to smile or greet me I stood in front of the cupcake counter and a woman walked over and said “which ones do u want?”! She went to the register and gave me the amount to pay while holding a full conversation with one of the other workers! She put my receipt in the bag and turned her back toward me to continue her conversation! I was never handed the bag or thanked for my business! I am most ANGRY with myself for enduring such nonsense! I should have turned around the moment that I walked in! I paid $15.50 for Rudeness, Disrespect, and Metiocre Cupcakes! NEVER AGAIN
Best bakery in the area hands down. We’ve been getting all of our special occasions cakes from here for years and Cakes Plus never disappoints.
I liked the place. The cupcake I had red velvet was delicious.
Delicious, soft & moist Cupcakes, as well as wonderfully hand decorated Cakes! Definitely my goto spot for quick and easy ordering, whether its a Baby Shower, Birthday party, Holiday or just my family wanting a special treat. The Cupcakes will absolutely cure any sweet tooth!!! One of the BEST icing's I have EVER HAD! Not to sweet & definitely does NOT hurt your teeth like that cheap nasty super surgery stuff. Absolute Perfection & Yummy!! I 100% HIGHLY RECOMMEND CAKES PLUS TO EVERYONE FOR ANY OCCASION!!!
Very friendly and helpful, love buying cakes and cupcakes from here
Delicious, gluten free is also delicious!
First bad customer service, seems they couldn't handle customer flow everyone is bg to collect money only,and second cake wasn't so tasty waste of money...
Cakes plus has been doing cakes for my family for years non of the cakes have every disappointed me or my guest. All are beautiful and taste fantastic. I have referred many many people there and all are dedicated to going to get cakes
Best chocolate chip cookies I have EVER had. I also highly recommend the lemon cupcakes. Everything from Cakes Plus looks like perfection and tastes great!
Super moist cakes , also have all the baking equipment you could ever need , and they give free samples
Delicious treats! Great customer service.
Amazing cakes! Incredible taste and beautiful design
I got a blueberry cake for my mom on her birthday from this bakery. She was so delighted to have it.
Their cakes are delicious! They let you taste the different flavors before you buy. They are expensive though. I've found my new (special occasion) cake place!
This place smells so good once you walk in. Everything perfect fit for a baker. Amazing tastes wouldn’t disappoint you.
Best in the area. Great atmosphere, super friendly staff.
When it came time to pick our wedding cake we already knew that we would be using Cakes Plus. We have used them for the last 5 years for birthdays and events, Our personal favorite is the yellow cake and chocolate fudge frosting. We decided on 5 cakes for our wedding, and let them come up with the flavor combinations. We took in some pictures for the designs for the cake. They turned out perfectly!!! the colors came out exactly as promised and the designs were flawless. One of the cakes was our favorite that we saved for later, it ended up being our dessert after the wedding and breakfast in the morning before checking out of our hotel! We received so many compliments on the delicious cakes!!! The staff are very professional, courteous, responsive and friendly. They verified everything for our order and delivered on time. Thank you very much Cakes Plus!!!
Had to give 1 start, totally disappointed about this bakery. I decided to order from here because of all the great reviews I saw online. To begin with the cake was not as I thought it would be. I feel like I paid too much for something so tasteless that Sam’s Club Or Costco could of done it better than them. The icing was also pretty hard, that by the time I got home the cake was cracked from the middle. It was pretty disappointing have to drive 45 mins to pick up the cake and it looked nothing close to how I wanted it.
Awesome and delicious!
Best Cake I have ever eaten! Many compliments from my guests. I also got an assortment of cupcakes and they put Georgetown Cupcakes to shame. Moist and flavorful. I will now buy only from Cakes Plus.
Someone brought us cupcakes. Just chocolate and vanilla. I am super picky about pre-baked goods. That being said, these were the best cupcakes ever! Not as good as homemade but still super super good. The frosting was out of this world. :)
The customer service was terrible. I walked in with my wife and two kids (5, almost 1). We asked to do a cake tasting a little after 5pm on a Saturday. They said no because they stopped tastings at 5pm. They said the current time was 5:30pm when it was only a couple minutes past 5pm. There was also another tasting going on in their location. How tough is it to bring out a couple samples at a bakery? We used this bakery for my oldest son's 1st bday and wanted to use for 2nd son's first birthday but will now be taking our business somewhere else.
Went here for a cake tasting. Extremely disappointed in customer service. After waiting to be helped when we finally got to a tasting there were no tables, we were handed 5 flavors, and the cakes were not very good.
My wife has been bragging about how good this place is ever since I’ve known her. She used to go here all the time when she worked on ft Meade. I finally stopped in tonight to surprise her with some cupcakes She wasn’t joking ... some seriously good cupcakes here. They have your basic flavors - including strawberry cake with white icing which is my all time favorite cake They also have a cupcake flavor of the month. This month is strawberry short cake. Yum They also sell sheet cakes. Wedding cakes. Cake toppers and balloons. It’s your one stop party shop!
Moist and tasty chocolate cake! I ordered a custom cake for my grandson's 1st birthday and I must say they nailed the design. It was a simple number one design, but the frosting was to look like fur. I was very pleased with this and everyone at the party was awed. My only issue was that the frosting had a slight bitter/food color taste that I wish wasn't there. I did get used to the taste after a while, and, I was asked for a recommendation from someone at the party-- so perhaps the bitter is not noticable to all. All in all, I would say well done!
I ordered a "special" cake for one of my employee's retirement receptions. The order was placed one week prior to when I needed to pick it up. The owner "Laura" and her staff were so helpful and accommodating in assisting me in my design. Fast forward until today (3/27/19). I picked up the cake last night (3/26/19), and the 2 young gentleman were so nice and professional, and carried the cake to my truck. I drove with it in to D.C.... set up for the reception... THE CAKE WAS FANTASTIC. EVERYONE...and I mean EVERYONE was raving about the moistness, design, taste, etc... I initially said that I made it...but came clean and gave CAKES PLUS full credit. Thanks again for the perfect cake and helping make the retirement reception memorable. Thanks to all who helped and assisted me.
As a caterer, this is the ONLY place I recommend for cakes.
Pricey
Initially I had no desire to get a cake. My fiance convinced me that cupcakes would be a hit. Boy was she right! Cakes plus was willing to work with us on pricing and delivery to our venue. They gave us a fabulous tasting -- even brought us coffee!! Their pricing was very reasonable and the cupcakes were wonderful. If you are looking for a worry-free choice for a bakery, look no further.
My entire family loves the cakes and cupcakes. I use them for al of my events.
They are the best and they have a large selection of cup cakes and are delious
Store is small, so things can be close. But if you don't see something you're looking for, just ask the polite, friendly and knowledgeable staff. Prices are good and reasonable.
Ordered 150 cupcakes for a 50th Birthday celebration from Cakes Plus. They answered all my questions and had them ready on time. Great service, and even when I go into the store just to buy a dozen or so cupcakes, they are friendly every time.
Welcoming, teaching
This place is a hidden gem!
Very yummy
Their cakes are to die for! So very yummy. And their designs are on point. Loved this place. Nice and cute and cozy. Lots of sweet treats can be found there.
Great place. Friendly and helpful. Great cakes too.
Very disappointed with the cakes plus cake I purchased last night. The cake was not fully baked in the middle and when I called to get a refund, they requested that I drive all the way back to their store with the cake. I offered to email a picture but they refused. I used to love their cakes. I am now looking for a new cake place.
I LOVE THIS PLACE! Their cakes have a very accurate amount of sweetness.
Fast and quick service, a variety of cupcakes to your liking,yum!!
One of the best place in dmv. Everything about them is 100%
Hands down....this is the best tasting bakery in the DMV!
waited 30 mins to inquire for custom cake, waited for nothing. wasted my time. not worth it.
I've been coming to Cakes Plus for all my cake orders for almost 10 years now. It's a 45 min drive one way and I don't mind it at all because the cakes are always decorated beautifully and taste DELISH! AND they are so kind & professional! Cakes Plus will always get my vote :-) Trust & believe, you won't be disappointed!
Only there for cupcakes. $1.55 cupcake Nov 2017, I love these. Vanilla with butter cream, Pumpkin with snickerdoodle, Lemon, and finally Vanilla with chocolate. The cupcakes flavor is good, the cake is light. The icing is good flavor, not overly done, not too sweet.
My sister's bridal shower cake was beautiful and delicious
Person on the phone was rude. So we went to the Cakery, where the service was outstanding.
Bought a vanilla and red velvet cupcakes argggg old the frosting is crumbly the cake it self is old .took a bite spit it out and throw both out .is it a month old cup cakes? I WENT in because of the food review "moist cupcakes " , maybe I didn't order the right one.
Great place to start if you decorate or bake cakes for supplies and cute little things you didn't know you needed...
Nope, your employees are snooty and they have attitudes. Your cake is a 5 but your customer service is a 0 most of the time so most people probably put up with it. Your cakes cost to much to have to endure someone who doesn't appreciate me spending my hard earned money on your cakes.
Cakes Plus has the best cupcakes!
Delicious cupcakes
I love the cake here been getting cakes from here for years.....but my experience today was not 5 star. The young lady who was assisting me must have been tired her attitude was not pleasant. I do understand being tired but working with customers, you are representing your business and if you don't have the patience, then just stay in the back until you can get it together to face the public. Because I know how good the cake is, is why I stayed but if I was a new customer I would have left and not given my business. We all have bad days and times but your customer service drive your business as well.
I’m a regular customer with cake plus. Today was extremely disappointed with the service I got. I ordered $64.40 cake with picture I found on the internet, bay blade. The associat that help me was Se. I wasn’t told that the picture I picked out will be a small rectangle picture in the middle of the cake with a plain white background and a small writing of Happy Birthday with the letter H not completed. I’m extremely disappointed and believe I shouldn’t had payed $64.40 for this cake. I advise other customers to ask questions for every little detail that your ordering.
Greeting ready for my wedding love here
The cupcakes were moist and full of flavor
Pleasant and good customer service.
Some of the best cupcakes and cakes in Maryland at very reasonable prices. Also, the staff are very nice and helpful. Additionally, they sell a range of decorative cake items and cutlery.
I can’t believe I hadn’t known them before. I met a friend at this place this afternoon for coffee, and I ended up trying four of their different cakes. Besides great pastries and good coffee, their staff are also some of the friendliest and best-trained I have encountered in years.
The only ‘good’ cupcake was chocolate. The icing is hard and the cakes are tasteless. 4 for $10
Very professional and pleasant Paris was my salesperson great job
Great cake, amazing buttercream frostings cool modern twists on flavors. Cakes Plus is our go to spot for birthdays and events
My husband had ordered a birthday cake for me from Cakes Plus before, so it was his turn. ^_^ They did an awesome job, with both the decorations and the taste! You can't tell very well from the photo, but it was like an actual tome. I was nervous about the fondant, but it was delicious. Overall, it was a huge hit!
Mmhhhmmmm
Just picked up custom cake for baby shower-more like children's art. If you don't like fondant......don't get a custom cake here. $166 down the drain-and they knew it looked terrible-so they rushed me out the door . Never again.
They have the best customer service and the best cakes ever!!!!
I always find what I need when I go there and the people are always helpful.
Wow was fantastic excellent service good food
The staffs are very nice and Professional but I bought few cup cakes since it was me first time to ge there and they were too sugary, maybe is me but knowing the sugar is not good for health I think they should less. My opinion
Soo yummy!!
The prices are very compatible for cake supplies and the variety is wide enough I've heard that the cake is very delicious
Great customer service, great cupcakes. Seasonal pumpkin spice amazing
Thank you Cakes Plus for your amazing cupcakes and for the courteous service! Well done and highly recommended!!
I love this place! I usually visit Maryland for my birthday and every year I get their party hat birthday cake. It's the perfect size for a family of four (with some leftovers). The cake and frosting both taste fantastic. We also sometimes sneak in to grab some of their yummy cupcakes. The prices are also fantastic for everything. Definitely a recommend for those who want a great tasting, affordable, and pretty cake.
My husband ordered me a cake for my birthday and it had egg shells in it! To expensive for there to be egg shells. It was so embarrassing
Great cakes and a friendly staff. They are always busy.
I had to wait but that was fine...she had to eat lunch...the service was great and very pleasant.
Just an update. I was refunded for the cake. TERRIBLE CUSTOMER SERVICE!!! I ordered a vanilla cake and was given a red velvet cake. I discovered this obviously when it was toi late. Sent an email with a picture attached to complain about this and received no response or explanation for this, quite in contrast to when I was placing the order. This is the second time this is happening. Apparently once they have your money they do not care to deliver as discussed and definitely do not care to make amends when they have messed up. Not to forget there was somebody complaining about her order and the manager said we cannot recreate what was ordered, no baker can, everyone is different. Well, why not tell her at the point of placing the order then.
Cakes, Cupcakes, Cookies, Baking supplies and AWESOME customer service! I have been a Cakes Plus fan for over 12 years now and its so good to know consistency and deliciousness mixed together! I enjoy EVERY interaction that I have with the staff. The Saturday cake tastings are a HUGE draw and it ALWAYS makes me what to buy something. The quotes on the wall are always either fun facts or interesting life suggestions, but either way you wanna take a pic and share each time. Delivery is an option and so are customizations. I love coming into the building and holding the door only to entertained by phrase of the day "CAKE WALKING" which is said whenever someone is coming through with a large or delicate cake. I just like them, I love the taste, the design and the location. Right off the BW parkway!
I have been buying cakes at this store for a long time and they have never failed me. Their cakes are full of favor and moist. Any cake that is ordered from here is pure bliss!
The cake I was given was nothing like the cake I ordered and the picture I showed them, then they charged me $100. Very displeased. The two tiered cake is the picture I showed them and the single tier cake is was I received. I asked for just one tier to look like the picture. You may not be able to tell but there was also some weird pattern all over the body of the cake. They then made the cake black when we discussed extensively that it was not to be black smh. I've ordered a custom cake 3x the size of the cake I got from Cakes Plus elsewhere. Won't be getting anymore cakes from them
When I lived in Maryland, Cakes Plus was my bakery of choice!! The first time I had a piece of their cake, I was hooked!!! It is super moist! Very, very good. Their carrot cake is to die for! I never had any issues with the cakes I ordered or with the customer service. I got cakes for my children's birthdays, my birthday, and special occasions. Sometimes on the weekend I'd go just to get some cupcakes :-) The bakery itself is very small. And it can be tight when they are busy. I always wished they would have opened a bigger place. That is my only complaint. I will be vising MD for my birthday and I will be getting my cake from there.
Well, well I called to place an order for cupcakes. I asked "Why they don't make marble cake?" I guess I called at the wrong time of day because all I got was attitude over the phone. I picked up my order, but please train your employees phone etiquette and customer service.
Helpful & courteous staff. Plenty of supplies & enhancements to make your occasion special.
The employees were kind from the moment I entered the door, very helpful, and patient. I really like the Cupcakes I got, went out to my car in the snow just to get them.
Absolutely love them ! My go to for all my events :) very helpful and accommodating for custom cakes; they never disappoint:)
Moist and tasty. Never disappointed. From the cakes to the cupcakes. Bring back the brownies!
Excellent, Alexis is such a joy !
I love this store ! I’ve been getting almost all of my cakes here ever since I was a baby. I love this store so much, it inspires me to be a cake builder one day. Their thoughts of the day are also amazing!
Great store!!! Please come!!
I don't know how I first learned about Cakes Plus but they are one of my favorite bakeries. I live in DC and will drive the hour roundtrip just for their classic vanilla cupcakes (which sell out by early afternoon on the weekend). I actually did this last weekend. They are SUPER busy on the weekends with cake tastings etc. so be prepared for that, and make sure to make an appointment if you want to visit the store and have questions. I've received great customer service, both on the phone and in person. My cousin sampled Cakes Plus at a DC bridal show and chose them as her cake vendor for her wedding this past December. She had a complicated design for her Gatsby-themed wedding and they did an excellent job on the cake. Their prices and products are good- I highly recommend them!
Best cake I’ve ever had
Great service! Buttercream icing is divine!
I get all my cakes from here, they can make anything!! Wish I hey had more flavors to choose from
Wow, where do we begin!!. From our first initial consultation and cake tasting my fiancé and I knew this would be "The place" for our Wedding cake. Our cake was delivery on time and tasted so delicious. All of our guests LOVED The Cake and were astonished to know, such a sweet local Bakery can make such an amazing cake. The consultant Paris and Linda worked very hard with us to ensure our cake had our special Demask design same as our invitation theme. The workmanship and hand design Décors were incredible in appearance. Cakes Plus is the Place to get your cake because they are professional and they Aim to Please. Thank you, Mr. & Mrs. O
I went in with a picture, and the lady at the counter looked at the picture, shook her head and said they only do square cakes and round cakes. I said they advertize they do custom orders ( I wanted a paw print cake, not that hard I would think) and she huffed and said she would have to ask. Then came back with ridiculous charges. I wanted simple blue icing, with Happy Birthday and they wanted to charge me $8 for tinting the icing and $4.30 for art work? What art work? They weren't even busy either, it was a weekday morning with only a few other people in the store. There is no excuse for rude behavior.
We got cupcakes for my mom's birthday and were kind of let down. They tasted like your average grocery store cupcakes.
I love Cakes Plus! One of my favorite cupcakes is the yellow cupcakes with chocolate icing!
The BEST cakes in the DMV